Prisync Reviews (169)

Reviews

Prisync Reviews (169)

4.7
169 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the exceptional customer support and ease of use of the software, highlighting how quickly the team resolves issues and assists with setup. The intuitive interface and real-time pricing updates help businesses stay competitive in their markets. However, some users note that the system occasionally struggles with certain competitor URLs, which can lead to inaccuracies.

Pros & Cons

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Verified User in Consumer Electronics
UC
Verified User in Consumer Electronics
Mid-Market (51-1000 emp.)
"immediate and consistent assistance. very helpful to increase sales."
5/5
What do you like best about Prisync?

being able to batch import my items and is overall easy to use Review collected by and hosted on G2.com.

What do you dislike about Prisync?

nothing i can think of currently, everything works well. Review collected by and hosted on G2.com.

EE
Ed E.
Small-Business (50 or fewer emp.)
"Great tracking at a reasonable price"
5/5
What do you like best about Prisync?

The UI is intuitive... adding / removing / changing products is no problem. The API perfect for my needs. Customer service is responsive. I've been using it happily for years. Review collected by and hosted on G2.com.

What do you dislike about Prisync?

It sometimes gets "tricked" by weird websites, but it's sort of understandable... it's really a problem of the websites (showing one price for a second, and then showing another price) than of Prisync. Still, they track and solve these problems when they occur. Review collected by and hosted on G2.com.

Verified User in Veterinary
UV
Verified User in Veterinary
Small-Business (50 or fewer emp.)
"Complete product and very efficient and friendly team"
5/5
What do you like best about Prisync?

The ease of use and highly available and efficient customer service Review collected by and hosted on G2.com.

What do you dislike about Prisync?

the fact that we can't relace url by other by file, only manually. But the Customer service do the job :) Review collected by and hosted on G2.com.

Mark S.
MS
Mark S.
Small-Business (50 or fewer emp.)
"Prisync - a very helpful tool"
5/5
What do you like best about Prisync?

We love the way Prisycn keeps us informed regarding our pricing compared to competitors. The dynamic pricing function takes a bit of time to work out, but really is helpful. Dealings with staff, both pre-sale and post-sale have been very positive. Review collected by and hosted on G2.com.

What do you dislike about Prisync?

Pulling together competitor data for about 1,000 products was very time-consuming. But that said, Prisync does offer a service where they'll do this for you. It costs extra, but I think on reflection we should have used that service. In terms of Prisync itself, it's pretty easy to use, but if you get stuck the support staff is extremely responsive and helpful. I just needed to get updates made on 140 products and contacted support with a query regarding this. They immediately offered to do it for me. Very helpful. Review collected by and hosted on G2.com.

Aric J.
AJ
Aric J.
Market Development / Product Specialist / Artist Relations
Small-Business (50 or fewer emp.)
"Clunky, under featured, way behind"
1.5/5
What do you like best about Prisync?

Lots of automation. Runs reports very frequently - up to twice a day! Review collected by and hosted on G2.com.

What do you dislike about Prisync?

Not very user friendly. Too much automation! I'm no longer using it, and I'm still being bombarded with tons of email notifications.. Review collected by and hosted on G2.com.

PN
P. N.
Small-Business (50 or fewer emp.)
"Best tool to compare prices in Europe"
5/5
What do you like best about Prisync?

The tool works fast and easy! Also they have a fast way in communicating, we really like that. Review collected by and hosted on G2.com.

What do you dislike about Prisync?

We would like to connect our feed to their software, to make things even easier. Review collected by and hosted on G2.com.

Roman P.
RP
Roman P.
Marketing manager
Small-Business (50 or fewer emp.)
"Great support and service"
5/5
What do you like best about Prisync?

Very simple, intuitive and useful web interface. The service and support is perfect and fast. Review collected by and hosted on G2.com.

What do you dislike about Prisync?

I don't have any complaints about Prisync. Review collected by and hosted on G2.com.

miranda m.
MM
miranda m.
Small-Business (50 or fewer emp.)
"Great repricing tool"
5/5
What do you like best about Prisync?

Daily pricing updates and excellent customer service. Review collected by and hosted on G2.com.

What do you dislike about Prisync?

I prefer Prisync to update pricing from the manufacturers instead of submitting them myself. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Great software"
5/5
What do you like best about Prisync?

We are very satisfied with the software. It is clear with enough possibilities but again not so much to get lost. The support is also good. Fast and adequate. Review collected by and hosted on G2.com.

What do you dislike about Prisync?

automatic matching is based on EAN. Logical, but with current technology it should also be possible to match by product name/image. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Fantastic Experience"
5/5
What do you like best about Prisync?

The website interface is easy to navigate, key insights are available at a glance. They're not overcomplicating something that doesn't need to be complicated. Review collected by and hosted on G2.com.

What do you dislike about Prisync?

Uploading product can be a bit of a pain but the account managers are always happy to help. Review collected by and hosted on G2.com.