Verified User in Manufacturing
UM
Verified User in Manufacturing
Small-Business (50 or fewer emp.)
"Really intuitive to use, especially impressed by the versioning"
4.5/5
What do you like best about Prismatic?

AI skills mean that custom components are faster to create. Review collected by and hosted on G2.com.

What do you dislike about Prismatic?

Debugging is still difficult in the executions interface for complex integrations. Review collected by and hosted on G2.com.

Response from Beth Harwood of Prismatic

Thanks for your review. I'm happy to hear you're finding the platform to be clear and intuitive!

Juan R.
JR
Juan R.
Software Engineer
Small-Business (50 or fewer emp.)
"Enjoy Building Integrations as a Developer"
4.5/5
What do you like best about Prismatic?

What I like the most of Prismatic is the simplicity of building integrations and creating components for the clients. This shifts the complexity away of the code itself and instead focuses in doing a good job, designg flows and understanding clients requirements to deliver solutions across diferent systems Review collected by and hosted on G2.com.

What do you dislike about Prismatic?

When working simultaneously with teammates, sometimes past changes sometimes can over write future ones. For example if one teammate makes changes and hasn't saved yet, those changes will be lost if another temmate runs an execution, because it saves their previous state before the first teammate's changes are stored Review collected by and hosted on G2.com.

Darren N.
DN
Darren N.
Head of Engineering
Small-Business (50 or fewer emp.)
"Excellent integration platform that gets you moving fast without touching your code"
4.5/5
What do you like best about Prismatic?

Lightning-fast implementation - The speed at which you can go from zero to having a working integration is impressive. We were able to hit the ground running almost immediately.

No code changes required - This was huge for us. Our developers didn't need to modify our core application code to start building integrations, which meant minimal disruption to our product roadmap.

Cross-functional friendly - The platform works well with our mixed teams of developers, product managers, and customer success folks. Non-technical team members can understand and contribute to the integration process.

Visual workflow builder - The drag-and-drop interface makes it easy to see what's happening in your integrations and make adjustments.

Solid documentation and support - We were able to complete our first customer integration project successfully with good guidance from their onboarding team. Review collected by and hosted on G2.com.

What do you dislike about Prismatic?

Workflow designer takes some adjustment - The workflow designer isn't your typical flowchart-style interface. It follows more of a code flow path with branches, which can be a hurdle initially if you're expecting a traditional visual flow diagram. Once you grasp this approach though, it's smooth sailing. Review collected by and hosted on G2.com.

John M.
JM
John M.
VP Product Core, Connectivity
Mid-Market (51-1000 emp.)
"Excellent integration platform with outstanding support"
5/5
What do you like best about Prismatic?

We found Prismatic very straightforward to integrate with our platform - particularly the embedded marketplace. Concepts such as security, configuration panel, variable management and test iteration were well thought through and easy to grasp. Overall the Prismatic platform seems very robust and any issues we had during our integration development were quickly resolved. Finally, support along the way has been exemplary - probably the best I've experienced in the industry - with prompt responses via slack and regular calls. Prismatic showed a genuine commitment to making our project successful. Review collected by and hosted on G2.com.

What do you dislike about Prismatic?

The 15 minute limit on integration execution time means that we will have to think carefully about longer running integrations - particularly around scheduling and correlation but I can understand from a scalability perspective why that limitation exists. Of course we would like lots more packaged connectors but Prismatic appear to be extending that catalog all the time. Review collected by and hosted on G2.com.

Julian L.
JL
Julian L.
VP, Client Solutions
"Streamlined Integration with Exceptional Developer Experience"
5/5
What do you like best about Prismatic?

I appreciate Prismatic for its developer experience, which stands out as a key strength. The platform allows me to create custom components swiftly, even with services that Prismatic initially doesn't recognize. This speed and flexibility are crucial in our AI-driven environment, enabling us to build components rapidly. The custom components feature is incredibly valuable, as it acts as a wrapper around our API, facilitating seamless data mapping and processing, significantly saving our customers' time. Additionally, the basic components are comprehensive and cover most of our needs, while still allowing for custom requests when necessary. Review collected by and hosted on G2.com.

What do you dislike about Prismatic?

The product feels a bit rough around the edges in some places, particularly concerning permissions, which are not the easiest to understand. The deployment process within the private cloud could be more intuitive and have more rigor, including better understanding of what's happening and clearer roles for the user and the provider. These aspects suggest that Prismatic needs to build its enterprise muscle, so users who aren't as technically proficient or don't have the resources can adopt and deploy it more independently. Review collected by and hosted on G2.com.

Tamasin F.
TF
Tamasin F.
VP Customer Success, Strategy
Small-Business (50 or fewer emp.)
"Capable and Flexible Tool"
5/5
What do you like best about Prismatic?

Prismatic has a broad set of capabilities, and we have been able to find a way to achieve all of our goals thus far.

The implementation support has been excellent. Our team is very responsive and both of the team members who have helped us (Taylor and Michael) are knowledgable and explain things clearly. Review collected by and hosted on G2.com.

What do you dislike about Prismatic?

There is room for improvement in the logging capabilities. Logs exist and are adequate, but could be more elegant and user friendly, particularly if we want to expose them to customers. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
"Really good platform"
4/5
What do you like best about Prismatic?

There's a lot of connectors available that make it easy to integrate with other platforms and you can also make you own. It's also a code-native platform which is developer friendly. Also, the support team is really helpful when you ask them questions. Review collected by and hosted on G2.com.

What do you dislike about Prismatic?

Prismatic does have a learning curve that takes some getting used to and it can be difficult to find documentation on some things. Review collected by and hosted on G2.com.

DB
David B.
Software Engineer
Mid-Market (51-1000 emp.)
"Alpha Groups Integration with Prismatic"
5/5
What do you like best about Prismatic?

The documentation provided by Prismatic is excellent – clear, comprehensive, and easy to follow. It made getting up to speed much smoother than expected. The support has been top-tier throughout, especially from Ted Charles, who went above and beyond to assist with any queries. His responsiveness and in-depth knowledge really stood out.

One of the most impressive aspects was the quick turnaround from the team whenever we needed information or support – it never felt like we were left waiting. Overall, it’s been a brilliant experience integrating with Prismatic. The platform is clearly built with developers in mind, and that really shows.

The embedded marketplace is another highlight – integrating it via an iframe was extremely straightforward. It saved us a great deal of time and allowed us to deliver a polished, user-friendly experience with minimal effort on our part. There's also zero visible Prismatic branding on our client portal when using the iframe, which is a big plus. Review collected by and hosted on G2.com.

What do you dislike about Prismatic?

One minor hiccup we ran into was during the setup of our AWS environments. We use separate AWS accounts for dev and pre-prod, whereas Prismatic’s default approach is to set up both tenants in the same account. This led to a bit of a mix-up early on, but thankfully we were still in the setup phase on our side, so the impact was minimal. Once identified, the issue was quickly resolved. Review collected by and hosted on G2.com.

Fábio M.
FM
Fábio M.
Director of Engineering
Mid-Market (51-1000 emp.)
"Great product if you need to accelerate Integrations Development"
5/5
What do you like best about Prismatic?

Prismatic offer us low-code and native code tools that allow us to easy build reusable integrations. It very easy to build components, connectors and workflows that can be reused and modified for specific use cases. For reference, we used to take 3 months building complex custom integrations, now it only take us 2 weeks in Prismatic. Custom workflow changes that used to take 1 or 2 weeks, we can do it now with a few hours. It is a robust product and specially focused in B2B integrations. Documentation and support are great at many levels. The team is really happy with it. Review collected by and hosted on G2.com.

What do you dislike about Prismatic?

It would be nice to have more B2B native connectors available. Also, the private cloud option was a bit complicated and expensive to implement that initial expected. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Centralized, Flexible Integration Platform That Scales Well"
5/5
What do you like best about Prismatic?

It's flexible without being overwhelming. You have the choice between creating things with low-code or code native, or both. I love how developer-friendly it is. Review collected by and hosted on G2.com.

What do you dislike about Prismatic?

Debugging across long or complex flows can be a bit harder since most of the executions happen in the background and don't naturally show each step. Review collected by and hosted on G2.com.