Prismatic's integration platform has seriously upped our game from previous integration solutions like Zapier. The system is laid out in a clear and concise manner, but has a lot of really cool features and flexibility (like sharing endpoints between all users or making them super granular with per-user per-flow URLs), an extensive library of pre-built logic for various SaaS services, the ability to deploy integrations at both an account and individual level, management triggers for handling integration deployment logic, pre-processing logic to route calls to specific users/flows, and the ability to do all of this from either a slick UI designer or my favorite IDE. Our customers really love the integration marketplace that they provide as well. It makes it really easy for them to deploy integrations themselves.

The Prismatic platform has really helped us shift from the drudge of continuous polling and dirty-checking values to a clean event-driven architecture with logging and alerts setup from the onset. This has given us wins of quick implementation, realtime integration updates, and improved logging. This makes it a joy to use every day.

The best part about Prismatic isn't actually their software though, it's their service. The employees we've dealt with have all had extremely thorough responses to our questions and input and have used that feedback to implement new features on multiple occasions. They have, by far, the most responsive customer support I've ever dealt with from an online service. Review collected by and hosted on G2.com.

I'd love to see a bit more robust versioning system down the line with the ability to denote production vs development versions. I'd also like to see the ability to run certain processes locally and/or a turn-key tunneling feature to route requests to localhost development versions of APIs as we build them out. This would let us avoid having to deal with port-forwarding, especially for employees working from coffee shops, hotels, or other locations where firewall rules aren't available to them. Perhaps a new component for Ngrok or similar service could solve this, admittedly somewhat niche, use case. Review collected by and hosted on G2.com.

Ease of use for both non-devs and devs through a well designed flow interface.

Vast amount of ready to use components along with the ability to create your own custom components if required.

The speed that an integration can go from concept to implementation.

The support received from the Prismatic team is second to none.

The ability for customers to easily provision and configure their own integrations. Review collected by and hosted on G2.com.

Writing integrations has become adictive using Prismatic. Review collected by and hosted on G2.com.

The ability to integrate inside any product and theme it accordingly and how seamless it is to build your connector. Review collected by and hosted on G2.com.

There are a few small workflows that require additional setup for the end user. Review collected by and hosted on G2.com.

The team is what struck me first, from the sales team during sales discussions to our account team taking care of us during our implementation, nothing but positives to say about their team members. As for the platform, it checked all of our boxes. From the various connectors/integrations, to the workflow builder and the flexibility of implenting the platform in multiple regions/locations. Review collected by and hosted on G2.com.

It's not cheap (but you get what you pay for) Review collected by and hosted on G2.com.

Our team was constantly under the gun regarding changing customer integrations based on their workflow changes and needs. Prismatic provided a platform we could embed into our native product for customers to start configuring their own integrations. We've gotten so much positive feedback from our customers and CS folks that the configuration forms in Prismatic are easy to use (and we work with many pretty tech-illiterate customers). Finally, our developers can start handing over the keys to our CS team to help guide customers through integration setups and focus on new integration builds and feature work.

The Prismatic team is the icing on the cake! They created an embedded Slack thread with our teams so that when our devs run into trouble, they can reach out directly in Slack and get a response within the next 24 hours (oftentimes as quickly as just a few minutes). They have helped us implement it in record time!

Our team is in Prismatic every day, building out new workflows and integrations, and I see it becoming a large part of our future growth! Review collected by and hosted on G2.com.

It's all good things! The only thing I can think of is that we do have quite a few configuration needs when it comes to integration setup forms, and we do hit a few limitations, but it's far better than any tool we've used in the past, so I can't complain. Review collected by and hosted on G2.com.

There are lots of good features of Prismatic like easy to integrate, easy to use, workflows can be created very easily, transformation of data, connecting with the other applications and on top of all these Prismatic customer support. Review collected by and hosted on G2.com.

My business requirement is to keep the logs for more than 7 days, which is not supported by Prismatic. Review collected by and hosted on G2.com.

Prior to prismatic all integrations were custom built and hard to maintain. Each was very custom and required us to support the entire architecture. We mostly just said no to any requests for integrations from customers/prospects.

Now we have several live standard integrations and a few customer specific as well as partners building out integrations with minimal guidance from our team. So we can say yes to almost all integrations.

Support has been super resoponsive as well, especially with quick fixes to public connectors. Review collected by and hosted on G2.com.

The UI is a bit slow to load data at some points. However now they introduced code native integrations we can build all integrations and track changes in github and add to our CI/CD workflow. Review collected by and hosted on G2.com.

Prismatic is a very fleshed out product, and as we've started developing more integrations with it I'm constantly surprised at how it's able to handle niche functionality and edge cases. Review collected by and hosted on G2.com.

There are some integrations that aren't yet supported. Review collected by and hosted on G2.com.

Prismatic's developer documentation stands out for its clarity and ease of use, complemented by a tech support team that is knowledgeable, responsive, and incredibly helpful, making it a standout experience in the B2B integration space.

We use Prismatic to handle all third-party integrations to ensure our internal systems remain client-agnostic. Especially for simpler integrations, Prismatic does an excellent job of allowing quick-custom integrations. We've had 3 major integrations completed within deadlines that previously took too much back-and-forth between business and development, saving at least 30% development time for those particular integrations.

We have also used Prismatic to solve temporary administrative problems, creating an integration quickly and cleaning it up after running it for several weeks. Review collected by and hosted on G2.com.

With more complicated integrations, it is sometimes difficult to navigate them using the UI. Working via DTAP is sometimes somewhat difficult as one instance of Prismatic only allows test-level (designer) and production-level (instances). Review collected by and hosted on G2.com.

Versatile, dev-friendly, and easy integrations. Review collected by and hosted on G2.com.

Can have limited customization in low-code options. Review collected by and hosted on G2.com.