Sydney F.
SF
Sydney F.
Senior Associate, Digital Direct
Enterprise (> 1000 emp.)
"Great experiences with Prisma since starting use in 2023"
5/5
What do you like best about Prisma?

Prisma is web-based, which makes it faster than other OX platforms. I also find it easier to view campaigns and buylines, and its user interface design is superior to that of other media buying platforms. Review collected by and hosted on G2.com.

What do you dislike about Prisma?

I find it a little confusing to distinguish between packages and placements. It would be helpful if there were a way to make this clearer, perhaps by adding a bolding feature. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Enterprise (> 1000 emp.)
"Prisma Review"
4.5/5
What do you like best about Prisma?

The online access is more consistent and easy to implement.

The ease of movement within the instance with duplication of tabs to allow multiple modules to be open at the same time.

Superior service from our agency's customer support team. Review collected by and hosted on G2.com.

What do you dislike about Prisma?

The inconsistency between the digital and linear system offerings - especially with master data and reporting.

The lack of attention and capabilities to the Linear - seems like an after thought

The discovery of "bugs" in the system that were unknown to Mediaocean Review collected by and hosted on G2.com.

JE
Jocelyn E.
Senior planner
Enterprise (> 1000 emp.)
"Great Functionality and Navigation, but Miss the Easy Customer Chat Feature"
4.5/5
What do you like best about Prisma?

I really enjoy the functionality that Prisma offers. I also appreciate how easy it is to navigate, and I like the overall format. Review collected by and hosted on G2.com.

What do you dislike about Prisma?

I miss when the customer chat button was easily accessible on the aide. Now, we have to search for it or contact support through email, which makes reaching out much more difficult compared to the previous chat format. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
UP
Verified User in Pharmaceuticals
Enterprise (> 1000 emp.)
"Review of Prisma - 3 years of experience"
4/5
What do you like best about Prisma?

It's efficient - given I've been working in the platform for a few years now I have a handle on how to navigate and how to potentially get around any obstacles. I think buying in packages and placements is my favorite feature. Review collected by and hosted on G2.com.

What do you dislike about Prisma?

I used to really like the old order tab but I'll get used to the new one! There also used to be a chat function which has since been removed which I don't love. Review collected by and hosted on G2.com.

Rui L.
RL
Rui L.
Account Payable Analyst
Mid-Market (51-1000 emp.)
"Functional and User-Friendly, but Some Features Need Improvement"
3.5/5
What do you like best about Prisma?

This product is functional, user-friendly, and offers practical features. It generally operates quickly, making it convenient to use. Review collected by and hosted on G2.com.

What do you dislike about Prisma?

There are still certain features that could be improved. like search features, select multiple lines when do the copy, etc Review collected by and hosted on G2.com.

IH
Ibrahim H.
Media Coordinator
Enterprise (> 1000 emp.)
"Great Platform Integration, But Buggy and Unfinished Experience"
4/5
What do you like best about Prisma?

I use prisma everyday,I like that it integrates all platforms, with their relevant invoices. It makes it easy to create and manage campaigns all on one platform. Which is a lot more efficient than having multiple programs for multiple different tasks. Review collected by and hosted on G2.com.

What do you dislike about Prisma?

The program feels very buggy, unfinished, and some features that feel like they're supposed to exist don't. When reconciling and trying to exclude irrelevant placements from the attached invoice you have to do it one by one each one with its very own loading time. Lots of features and bugs feel like they haven't gone through proper testing Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Great Sorting and Custom Views, but Needs Better Copy-Paste Functionality"
3.5/5
What do you like best about Prisma?

I like the sorting features, where you can enter distinguishing factors about the campaign you're looking for and it will show all relevant campaigns. Also, it doesn't allow you to make duplicate estimates. I like that in the campaigns I can change what is presented in my view based on what us important. Review collected by and hosted on G2.com.

What do you dislike about Prisma?

You can't really copy and paste, if I could copy from another application. At the very least, Excel, I feel Mediaocean would be way better. Review collected by and hosted on G2.com.

Aditya T.
AT
Aditya T.
Assistant Manger Paid Social
Enterprise (> 1000 emp.)
"User-Friendly Billing Solution"
4/5
What do you like best about Prisma?

I like that Prisma allows for review and approval at each stage of the billing process, which helps ensure accuracy Review collected by and hosted on G2.com.

What do you dislike about Prisma?

The loading time can be a bit slow at times, and it would be helpful to have an undo/redo feature for easier editing. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Enterprise (> 1000 emp.)
"User-Friendly Platform, but Reporting and Error Messages Need Improvement"
4.5/5
What do you like best about Prisma?

The majority of the platform functionality is easy to use. Review collected by and hosted on G2.com.

What do you dislike about Prisma?

The error messages are not easy to be able to understand next steps to resolve the campaign issue. I find I have to submit more Prisma support tickets than we should have to and this takes up time. Also, the reporting 2.0 platform has some challenges and only certain templates will allow you to pull in certain fields. So it becomes a challenge when I want to pull in certain fields into one report. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Enterprise (> 1000 emp.)
"A smart solution for end to end media operations"
4.5/5
What do you like best about Prisma?

Prisma offers an intuitive interface that simplifies campaign management and reporting. It integrates well with other Mediaocean products, making cross-team collaboration smooth and efficient. The automated workflow reduces manual effort, improves accuracy, and saves significant time for planners and buyers. Its reporting features provide clear visibility into campaign performance and spend Review collected by and hosted on G2.com.

What do you dislike about Prisma?

While Prisma is efficient, the interface can occasionally feel dated, and certain functions require multiple steps that could be streamlined. The loading time for larger campaigns can be slow, and sometimes customer support responses take time. A more modern dashboard view and enhanced customization options would make the experience even better. Review collected by and hosted on G2.com.