Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Enterprise (> 1000 emp.)
"Efficient Campaign Creation, but Reconciliation Needs Improvement in Prisma"
3.5/5
What do you like best about Prisma?

I appreciate how simple it can be to set up a campaign and move it forward quickly. This ease of use really helps with managing daily workloads and improves my time management. Review collected by and hosted on G2.com.

What do you dislike about Prisma?

The main drawback I’ve noticed with Prisma is the way campaigns are flagged during reconciliations. There isn’t a straightforward or simple method to find campaigns with pending invoices. The only filtering option I see is by campaigns marked with a yellow or orange flag, which I find quite inconvenient. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Great for Order Management, But Needs Better Training and Usability"
4/5
What do you like best about Prisma?

I like that I have all my orders and buys in one place. I use the tool every day so I have a good idea of it now. I like the capability to pull reports to see what I have (but I don't know how to). I like that I can send and manage IOs there as well. Customer service can be helpful as well. Review collected by and hosted on G2.com.

What do you dislike about Prisma?

I think I could use more training on capabilities so I am using it to the best of it's abilities. I also think the tool could be more updated and user friendly as well. There are also occasional user bugs as well. Review collected by and hosted on G2.com.

Guneet Singh B.
GB
Guneet Singh B.
Ad Ops Specialist
Mid-Market (51-1000 emp.)
"Great Overall, But the New Order Page Interface Is a Step Back"
4/5
What do you like best about Prisma?

I appreciate how easy it is to edit purchases and costs, as well as how straightforward it is to access help content. Review collected by and hosted on G2.com.

What do you dislike about Prisma?

The new Order page interface feels less convenient compared to the previous version. I preferred the old order page because it displayed all the necessary information on a single screen, making it much easier to access details like past orders and order statuses. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Enterprise (> 1000 emp.)
"Prisma has worked for everything I need with only a few glitches that seem to have been resolved."
4/5
What do you like best about Prisma?

Usability is good when it comes to what I need with my job. Once you do something once, it's simple to remember. I've also worked with customer support and they were very helpful. Review collected by and hosted on G2.com.

What do you dislike about Prisma?

The maintenance times on Prisma have been interfering with my deadlines. I had an issue with updating a budget for one month that reallocated funds from previous months messing up the budgets for campaigns currently running. I also ran into the issue of Prisma not having a ctrl+z option when making updates. Because of this, a mistake can make thing a long process to fix. Review collected by and hosted on G2.com.

Verified User in Public Relations and Communications
AP
Verified User in Public Relations and Communications
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Prisma Makes Budget Management Easy, but Reporting Needs Improvement"
5/5
What do you like best about Prisma?

Once you get the hang of using Prisma, it becomes straightforward to manage your budgets and oversee the client approval process. Additionally, when collaborating with other teams, you can help ensure they stay within their spending limits and avoid exceeding the budget. Review collected by and hosted on G2.com.

What do you dislike about Prisma?

The only drawback I've noticed is that pulling reports can be confusing, as it's not always clear how to generate the specific report you need. Additionally, when it comes to reporting, I wish Prisma offered an option to generate a report that clearly distinguishes between actualized and non-actualized months. Review collected by and hosted on G2.com.

Krista C.
KC
Krista C.
Supervisor
Enterprise (> 1000 emp.)
"User-Friendly Interface, but Recent Update Makes Finding iOS and RFPs Difficult"
3.5/5
What do you like best about Prisma?

I love how user friendly it is. I like how everything is easy to find. Review collected by and hosted on G2.com.

What do you dislike about Prisma?

I hate that the new update makes it hard to find the Ios and RFPs now Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"Excellent experience"
5/5
What do you like best about Prisma?

I had a great experience using this site. It was extremely easy to navigate, fast, and very user-friendly. Everything was clear and functioned seamlessly, making the whole process straightforward. Overall, it's definitely a reliable platform. Review collected by and hosted on G2.com.

What do you dislike about Prisma?

At times, I find that some features could offer more customization options. Aside from that, it’s a great platform that reliably accomplishes what I need! Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Prisma Needs a Web Assistant for Better New User Support"
2.5/5
What do you like best about Prisma?

I appreciate that your choices aren't always permanent. Having to manually confirm each update gives me peace of mind, especially since it's easy to feel overwhelmed and accidentally make mistakes. While some people might find this process tedious, I think it's important to have the opportunity to review information several times before it is finalized. Review collected by and hosted on G2.com.

What do you dislike about Prisma?

As with many other platforms, there are often AI assistants available to help new users navigate and ask questions. While I understand that each company has its own approach, as a new user of Prisma, I would have found it much more helpful to have a web assistant to answer my questions about the platform, rather than having to search through a how-to guide or rely on a colleague for help. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Mediaocean"
3.5/5
What do you like best about Prisma?

* web based

* some API connections that streamline data transfer

* customization

* onboarding training web based

* onboarding support responsive and helpful

* follow-up support/training

* digital invoice reconciliation process complicated and confusing Review collected by and hosted on G2.com.

What do you dislike about Prisma?

* API connections to other systems that don't work

* campaign revisions unnecessarily complicated and confusing

* inconsistent functions and field names from one platform to the other (print/digital/OOH, broadcast, estimates)

* broadcast invoice data reconciliation

* slow processing (delays from screen to screen)

* pages don't load, requiring refresh many times a day

* "quick search" field in Campaigns backspaces and deletes as data is being typed Review collected by and hosted on G2.com.

Andres S.
AS
Andres S.
Programmatic Analyst
Enterprise (> 1000 emp.)
"All in one CRM and budgeting tool"
4/5
What do you like best about Prisma?

Prisma let's you manage budgets for multiple campaigns with multiple partners, making a streamlined process when it comes to budgets and aligning on approvals Review collected by and hosted on G2.com.

What do you dislike about Prisma?

I've worked with very big campaigns in the past, and the loading times get increasingly slower as the campaign data gets bigger during the year Review collected by and hosted on G2.com.