Keller C.
KC
Keller C.
Supervisor
Mid-Market (51-1000 emp.)
"Great Product!"
5/5
What do you like best about Prisma?

Prisma makes it incredibly simple to place buys, keep an eye on spending, track changes, and manage all aspects of buying and monitoring our campaigns. The notifications alerting us to changes or missing items are especially helpful, ensuring that we never miss important deadlines. The number of features is also such a positive - I am constantly learning new things that make using this product easier and easier. Review collected by and hosted on G2.com.

What do you dislike about Prisma?

The main drawback I’ve found with Prisma is how it randomly allocates funds when I manually enter budgets. Occasionally, the platform will take a budget I’ve input for one month and shift the amount to a different month, which can create problems if I don’t notice it right away. Review collected by and hosted on G2.com.

KM
katie m.
Paid Social Associate
Enterprise (> 1000 emp.)
"Prisma Makes Database Management Simple and Organized"
4/5
What do you like best about Prisma?

I really like Prisma because it's super easy to learn and use. It helps keep all your data organized, which is great for tracking things like budgets and project details without getting confused. It just makes working with databases much simpler and more straightforward. Review collected by and hosted on G2.com.

What do you dislike about Prisma?

However, if I were to identify some areas for improvement, I've noticed that Prisma occasionally encounters unexpected bugs, which can be disruptive. There are also times when its performance feels a bit slow for certain operations. Furthermore, despite its modern approach, some aspects, particularly when needing to bypass its abstraction for very specific or complex queries, can feel a little old-fashioned, somewhat breaking the otherwise streamlined experience. Review collected by and hosted on G2.com.

MZ
Monte Z.
Associate
Enterprise (> 1000 emp.)
"Easy Deal Creation and Helpful Support for Occasional Users"
4.5/5
What do you like best about Prisma?

I like that prisma allows me to create IOs for deals simply and easily. I am not a member of the investment team, but have to use the platform occasionally. The learning curve has not been too steep, it is relatively inutitive and there are great learning materials from the company for this purpose. The Customer Support team has been helpful with any access issues, and the platform has been easy to implement into our workflow. Review collected by and hosted on G2.com.

What do you dislike about Prisma?

As a casual user, who only occasionally needs to access prisma 1-2x a month, the process of creating a new campaign is not always the most straightforward, as I have to enter details in the details tab before bulding out, but am not explicitly directed to do so. I also would like more options for sponsorship, as we have had to be creative with how that integrates with our Taxonomy generator. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"great exp"
5/5
What do you like best about Prisma?

Operations‑based Pricing

Instead of charging for compute, CPU, memory, bandwidth etc., Prisma bills per operation (create, read, update, delete) via the Prisma ORM client.

Prisma

+2

Prisma

+2

→ This often means more predictability. You're billed for what your app actually does, not for infrastructure you don’t use. It simplifies understanding cost relative to usage.

Prisma

Free Tier & Generous Inclusions

There’s a free plan with usable quota (e.g. 100,000 operations, some storage, several databases) so you can prototype, build smaller apps, test without cost.

Prisma

+1

This lowers the barrier to entry. Good for experimentation or early‑stage products.

Spend Limits / Alerts

Prisma offers the ability to set spend limits so you don’t accidentally go over budget. You get alerts (e.g. when you hit 75% of your limit), and actions like pausing if you hit 100%.

Prisma

+1

→ This type of control is very helpful also in production to avoid surprise bills.

Prorated Billing / Flexible Plans

If you change your plan mid‑period, the pricing is prorated. If you upgrade or downgrade, you’re only charged for the portion of time you were on a particular plan.

Prisma

+1

→ Also the plans have tiers (Free, Starter, Pro, Business) so you can scale up as needed.

Prisma

Transparent Model & Simplicity

Because cost drivers are fairly simple (number of operations + storage) and there are no hidden complexity in compute/memory/time‑of‑day etc., it’s easier to reason about forecasts, cost per feature, etc.

Prisma

→ And documentation is fairly explicit about what counts as an operation, what’s included, etc.

Prisma Review collected by and hosted on G2.com.

What do you dislike about Prisma?

lags a bit while actualization and Performance Overhead on Complex Queries

Prisma’s abstraction layer can make certain complex or deeply nested queries slower compared to raw SQL or other ORMs like TypeORM or Sequelize. Review collected by and hosted on G2.com.

Verified User in Sports
AS
Verified User in Sports
Small-Business (50 or fewer emp.)
"Prisma Streamlines Workflow and Centralizes Campaign Management"
2.5/5
What do you like best about Prisma?

I truly value how Prisma streamlines my workflow. Rather than switching between various spreadsheets and tools, I’m able to handle IOs, pacing, and billing all within a single platform. This results in a much more organized process for monitoring budgets across different campaigns, saving me considerable time and making it easier to keep everything in order. Review collected by and hosted on G2.com.

What do you dislike about Prisma?

While Prisma is quite useful for organizing campaigns and maintaining clear budgets, I find it somewhat cumbersome to navigate and not very flexible when quick changes are needed. The platform is also fairly manual, requiring extra attention to data entry and budget verification to prevent mistakes. To address this, I’ve developed my own internal quality control steps, which have been very helpful. Still, increased automation would be a significant improvement. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Enterprise (> 1000 emp.)
"Advertising Associate Review of Prisma"
4.5/5
What do you like best about Prisma?

As an associate in advertising, I appreciate how Prisma centralizes a lot of my day-to-day tasks. I use it for media planning, managing ATBs, pushing dollars, and tracking hours — and I like that all of these functions are housed in one platform. It’s efficient and helps keep everything organized across different campaigns and clients. I also find the system fairly reliable for budget tracking and financial reconciliation, which is critical in this role. The multiple sections give it a lot of range, and once you get comfortable with the flow, it becomes a solid tool for campaign management. Review collected by and hosted on G2.com.

What do you dislike about Prisma?

While Prisma is powerful, I think it has a bit of a learning curve — especially for newer users. I’d like to see more built-in learning opportunities or tooltips. For example, if you hover or click on a section, it could briefly explain what it’s for or how to use it. That would make onboarding smoother and help users become more confident and independent more quickly. The interface could also be a little more intuitive in some places — sometimes it feels like you need to know exactly where to go, or else you're stuck. More contextual help and user guidance would go a long way. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Centralized Media Planning and Seamless Collaboration with Mediaocean Prisma"
5/5
What do you like best about Prisma?

One of the things I like best about Mediaocean Prisma is its centralized platform for managing media plans and budgets. It offers clear visibility into campaign performance, facilitates seamless collaboration between teams, and integrates well with agency workflows. The user interface is intuitive once you're familiar with it, and the reporting capabilities help ensure transparency and accountability in media buying. Review collected by and hosted on G2.com.

What do you dislike about Prisma?

While Prisma is a powerful tool, it can sometimes feel unintuitive for new users. Certain workflows, like duplicating or editing media plans, can be more time-consuming than expected. Additionally, system speed and occasional lag during peak usage hours can impact productivity. More streamlined navigation and improved performance would definitely enhance the overall user experience. Review collected by and hosted on G2.com.

Verified User in Online Media
AO
Verified User in Online Media
Enterprise (> 1000 emp.)
"Prisma Streamlines Media Planning, but Has a Steep Learning Curve"
4.5/5
What do you like best about Prisma?

Having everything centralized—campaigns, channels, data—makes it so much easier to stay organized and aligned across teams. The omnichannel normalization is a game-changer too; it helps us compare performance across platforms without juggling different formats or metrics. It’s made our media planning and execution way more efficient Review collected by and hosted on G2.com.

What do you dislike about Prisma?

While Prisma is incredibly helpful for centralizing media workflows, one thing I find challenging is the learning curve when first getting started. The platform has a lot of powerful features, but it can feel a bit overwhelming until you're familiar with the interface and terminology. Also, depending on the organization’s setup, integrating it smoothly with existing systems might require some extra coordination.

That said, once you're past the initial setup, it really does streamline campaign management in a meaningful way. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"A Powerful Multipurpose Tool for Media Buyers in the Right Hands"
4.5/5
What do you like best about Prisma?

I have used Prisma extensively for both media trafficking as well as a finance tool. While Prisma has been great for both, I've found that using Prisma as a finance tool fills a unique gap in my lineup of media tools. For example, while I am certainly able to create media placements within the platform to traffick, I can also do this with a standard spreadsheet (and, of course, Prisma has the capability for me to then upload this spreadsheet easily); however, Prisma gives me a much more robust view of my campaign spend across campaigns and vendors which is not something I can easily duplicate with other tools. Moreover, I find it far easier to manage templates, issue media orders, and manage them from one centralized location which has been great. Review collected by and hosted on G2.com.

What do you dislike about Prisma?

It's not an intuitive platform by any means. In fact, our agency keeps an on-going user's guide that various members of our team contribute to to address common questions and use cases. One of the largest complaints is when someone makes an edit, the cell on the planning tab or the line in the invoice reconciliation turns red, and the user can't figure out how to resolve. I fully expect Prisma to roll out an AI assistant at some point, but until then, the majority of our agency has to rely on select "power users" to step in to help whenever they encounter an issue. Review collected by and hosted on G2.com.

AC
Aidi C.
Media Planner
Mid-Market (51-1000 emp.)
"Very Helpful Tool for Managing All Buys in One Place"
3.5/5
What do you like best about Prisma?

Prisma is a very efficient platform that allows us to manage all media buys in one centralized place, which makes tracking and organizing campaigns much easier. The customer support team is always quick to respond and helpful when resolving questions or issues. The interface is also intuitive and well-designed, making it easy to navigate and complete tasks without much training. Review collected by and hosted on G2.com.

What do you dislike about Prisma?

The platform can be a bit glitchy at times—especially when making multiple edits quickly or when several team members are updating the same campaign simultaneously. These issues can cause the system to lag or temporarily lock edits, which slows down workflow during busy periods. Review collected by and hosted on G2.com.