Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Data from anywhere"
5/5
What do you like best about Prisma Access?

I like the consistent protection for users regardless of location and the built in firewall. The visibility and analytics of this project really helps with compliance reporting and incidence response. Review collected by and hosted on G2.com.

What do you dislike about Prisma Access?

The cost of this product is more expensive than competitors. Another factor is the complexity of deployment and management. There are also some known integration challenges. Review collected by and hosted on G2.com.

Toniya T.
TT
Toniya T.
UAT Analyst
Small-Business (50 or fewer emp.)
"Enterprise-Grade Security for a Remote Workforce"
5/5
What do you like best about Prisma Access?

I had the opportunity to use Prisma Access from Palo Alto Networks while exploring cloud-delivered security solutions, and it left a strong impression. Even in a limited or trial capacity, it’s easy to see why so many enterprises rely on it. Review collected by and hosted on G2.com.

What do you dislike about Prisma Access?

The initial setup can be complex if you’re new to Palo Alto’s ecosystem. The UI is powerful but not the most intuitive at first. A bit of a learning curve—but worth it. Review collected by and hosted on G2.com.

Rafael  S.
RS
Rafael S.
Telematics Engineer
Mid-Market (51-1000 emp.)
"Next-Level Cloud Security"
4.5/5
What do you like best about Prisma Access?

Everything was great.And thanks to its wide variety of documentation, I was able to understand the tool in more depth.It's even more powerful than a firewall, offering exceptional performance in preventing threats, handling wildfires, and managing SD-WAN. Review collected by and hosted on G2.com.

What do you dislike about Prisma Access?

Prisma Access would be more effective if it had better compatibility with sales applications, but it still does the job. However, in all the time I've been testing it, I haven't found anything serious so far. Review collected by and hosted on G2.com.

Verified User in Computer Networking
UC
Verified User in Computer Networking
Small-Business (50 or fewer emp.)
"Prisma Access Review"
5/5
What do you like best about Prisma Access?

It’s super reliable for keeping remote teams secure without needing a bunch of hardware. The cloud-based setup makes it easy to scale as the team grows, and it’s great for managing security across different locations. The threat detection feels solid, which gives some peace of mind. Review collected by and hosted on G2.com.

What do you dislike about Prisma Access?

The setup can be kinda tricky at first, especially if you're not super familiar with it. Also, the interface could be more user-friendly; it’s not the easiest to navigate. Pricing might be a bit high for smaller teams too. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
CH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Comprehensive Security and Seamless Integration with Prisma Access"
3.5/5
What do you like best about Prisma Access?

Prisma Access offers robust security features, including WildFire, user integration, and Data Loss Prevention (DLP) functionality, all delivered through the cloud. Its Zero Trust Network Access (ZTNA) 2.0 and endpoint management capabilities provide top-notch security, integrating seamlessly with tools like Slack and PagerDuty for real-time alerts. The platform supports secure application traffic and non-web applications, offering extensive API integrations for enhanced flexibility and security. Additionally, Prisma Access is stable and scalable, auto-scaling for mobile users and integrating well with Cortex XDR and Cortex Data Lake. It efficiently identifies misconfigurations and security vulnerabilities, allowing for end-to-end management and control development. Review collected by and hosted on G2.com.

What do you dislike about Prisma Access?

Prisma Access requires improved support for custom applications and better compatibility with other solutions, especially in healthcare environments. The frequent updates in Prisma Access should provide more information to ensure they do not impact production environments adversely. Integration with non-Palo Alto Networks products could be enhanced to ensure seamless functionality across multi-vendor infrastructures. Price adjustments are needed to make Prisma Access more competitive, as its current cost is considered high by users. Prisma Access should improve its multi-environment visibility, particularly concerning containers, to reduce the volume of redundant alerts based on container images. Review collected by and hosted on G2.com.

Gaston D.
GD
Gaston D.
Mentor/Volunteer/Researcher/Creator
Education Management
Small-Business (50 or fewer emp.)
"How Prisma Access Helps Real Teams Stay Secure in the Cloud, At Any Scale"
4.5/5
What do you like best about Prisma Access?

I believe its ability to secure all sorts of workflows. Whether your on the cloud, workflow areas like apps, users, and especially data its important. Review collected by and hosted on G2.com.

What do you dislike about Prisma Access?

The cost, the somewhat steep learning curve, and easily read documentation can harbor difficulties. Especially in today's world where independent contractors are growing each year. Review collected by and hosted on G2.com.

saivarma D.
SD
saivarma D.
Application developer
Enterprise (> 1000 emp.)
"My Take on Palo Alto Prisma"
4.5/5
What do you like best about Prisma Access?

My favorite feature of Prisma Access is its ability to afford consistent, startup-grade security to roaming and branch offices while not having to reinvent an on-premises infrastructure. As a Zero Trust solution, it makes sure that the users get access to only the resources that they are allowed to access and scaling is easy. This single management solution also contains many features convenient for efficient operation, avoiding the complication of the process. Review collected by and hosted on G2.com.

What do you dislike about Prisma Access?

The first disadvantage of Prisma Access is complexity for teams unfamiliar with solutions from Palo Alto or SASE solutions. In fact, pricing can be steep, which limits the feasibility of using the approach by small organizations. Users have also complained of sometime difficulties in configuring as well as solving complex problems related to the software. Review collected by and hosted on G2.com.

Verified User in Banking
UB
Verified User in Banking
Mid-Market (51-1000 emp.)
"It has been quite easy and enjoyable my experience"
5/5
What do you like best about Prisma Access?

It’s a sleek and powerful tool for visual collaboration—perfect for big presentations, executive meetings, and team whiteboarding across locations. That said, from an IT support perspective, it’s not essential unless your company really depends on live collaboration between offices and has the budget for the specialized hardware it requires. Review collected by and hosted on G2.com.

What do you dislike about Prisma Access?

The main problem that I currently see for Prima access is the dependency of local resources, which might cause a conflict on companies with low cost set ups Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
TI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Prisma Access"
3/5
What do you like best about Prisma Access?

I like unified access and vendor integration with our existing Palo Alto products. The product has a robust and feature rich hence leading the market and setting an industry standard compared to other options like Fortinet. It's features encompass most use cases and scenarios. Review collected by and hosted on G2.com.

What do you dislike about Prisma Access?

I wished the UI was more simple or there was better tutorials to navigate the product/ service. This is what I have had trouble with regarding Palo Alto products it's very robust but the UI is hard to navigate and there is this lag on clicking and loading or commiting stuff I just hope they had more smooth animations to make it feel faster. Review collected by and hosted on G2.com.

Harshitha R.
HR
Harshitha R.
Java Software Developer
Small-Business (50 or fewer emp.)
"Prisma Access provides excellent security and scalability, though setup complexity."
5/5
What do you like best about Prisma Access?

Prisma Access is excellent for secure, scalable, and flexible remote access, making it ideal for modern work environments. Its cloud-delivered architecture provides robust security with minimal latency, ensuring that remote users can connect seamlessly and securely to corporate resources from anywhere. I particularly appreciate the centralized management, which simplifies security policy enforcement and monitoring across distributed environments. Prisma Access also reduces complexity by consolidating VPN, firewall, and threat prevention features into one platform, which streamlines the user experience and helps maintain consistent security standards. Its automatic scalability is another big upside, as it adapts to traffic demands without requiring hardware changes or additional configurations. Review collected by and hosted on G2.com.

What do you dislike about Prisma Access?

While Prisma Access offers strong security features, there are some aspects that can be challenging. The initial setup and configuration can be complex and time-consuming, especially for organizations that lack in-house network security expertise. Additionally, troubleshooting and resolving issues sometimes require navigating a steep learning curve, which can be frustrating. There are occasional connectivity hiccups, and performance may vary depending on the location of the user relative to Prisma’s data centers. Licensing costs can also add up quickly, making it less budget-friendly for smaller businesses. Lastly, the limited customization options for certain security policies may feel restrictive for those with specific, tailored security needs. Review collected by and hosted on G2.com.