--- title: Prisma Access Reviews meta\_title: 'Prisma Access Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 73 reviews by the users' company size, role or industry to find out how Prisma Access works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 73 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Cloud Security url: https://www.g2.com/categories/cloud-security --- ### Prisma Access Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **consistent, cloud-delivered security** of Prisma Access, enhancing safety for remote and hybrid workforces. [(34 mentions)](https://www.g2.com/products/prisma-access/reviews?filters%5Bsentiment_snippet%5D=1716628&qs=pros-and-cons#reviews) Users value the **robust protection** offered by Prisma Access, appreciating its extensive visibility and zero-trust capabilities. [(23 mentions)](https://www.g2.com/products/prisma-access/reviews?filters%5Bsentiment_snippet%5D=1715662&qs=pros-and-cons#reviews) Users value the **enhanced security** of Prisma Access, ensuring safe workflows across various platforms and users. [(22 mentions)](https://www.g2.com/products/prisma-access/reviews?filters%5Bsentiment_snippet%5D=1716976&qs=pros-and-cons#reviews) Users commend Prisma Access for its **comprehensive cloud-delivered security** , enhancing protection and visibility for distributed teams. [(21 mentions)](https://www.g2.com/products/prisma-access/reviews?filters%5Bsentiment_snippet%5D=1716412&qs=pros-and-cons#reviews) Users appreciate the **consistent cloud-native security** of Prisma Access, ensuring robust protection and low-latency access anywhere. [(21 mentions)](https://www.g2.com/products/prisma-access/reviews?filters%5Bsentiment_snippet%5D=1716991&qs=pros-and-cons#reviews) Users find the **setup process complex** , leading to time-consuming navigation and initial configuration challenges. [(20 mentions)](https://www.g2.com/products/prisma-access/reviews?filters%5Bsentiment_snippet%5D=1716617&qs=pros-and-cons#reviews) Users find the **complex implementation** of Prisma Access challenging, especially without a dedicated network or security team. [(19 mentions)](https://www.g2.com/products/prisma-access/reviews?filters%5Bsentiment_snippet%5D=1715711&qs=pros-and-cons#reviews) Users find the **initial setup complex** , especially without a dedicated team, impacting effective configuration and implementation. [(17 mentions)](https://www.g2.com/products/prisma-access/reviews?filters%5Bsentiment_snippet%5D=1716859&qs=pros-and-cons#reviews) Users find Prisma Access to be **expensive** , which adds complexity and may not suit all environments. [(15 mentions)](https://www.g2.com/products/prisma-access/reviews?filters%5Bsentiment_snippet%5D=1716532&qs=pros-and-cons#reviews) Users face a **difficult learning curve** with Prisma Access, particularly during initial setup and configuration challenges. [(11 mentions)](https://www.g2.com/products/prisma-access/reviews?filters%5Bsentiment_snippet%5D=1716560&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Prisma Access ##### 1. Security Users value the **consistent, cloud-delivered security** of Prisma Access, enhancing safety for remote and hybrid workforces. [ See 34 mentions ](https://www.g2.com/products/prisma-access/reviews?filters%5Bsentiment_snippet%5D=1716628&qs=pros-and-cons#reviews) See Related User Reviews ![Toniya T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Toniya T.") TT Toniya T. Small-Business (50 or fewer emp.) 5.0/5 "Enterprise-Grade Security for a Remote Workforce" What do you like about Prisma Access? I had the opportunity to use Prisma Access from Palo Alto Networks while exploring cloud-delivered security solutions, and it left a strong impression ![Jorge C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jorge C.") JC Jorge C. Small-Business (50 or fewer emp.) 4.5/5 "security cloud-based projects" What do you like about Prisma Access? The functionalities of the security solution for cloud projects, providing granularity and efficiency for teamwork. Thesecurity features it also offe ##### 2. Protection Users value the **robust protection** offered by Prisma Access, appreciating its extensive visibility and zero-trust capabilities. [ See 23 mentions ](https://www.g2.com/products/prisma-access/reviews?filters%5Bsentiment_snippet%5D=1715662&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Unified Security and Seamless Experience for Hybrid Workforces" What do you like about Prisma Access? Unified Security for Hybrid Workforces Consistent Policy Enforcement Across All Environments Enhanced User Experience Comprehensive Threat Protecti ![Toniya T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Toniya T.") TT Toniya T. Small-Business (50 or fewer emp.) 5.0/5 "Enterprise-Grade Security for a Remote Workforce" What do you like about Prisma Access? I had the opportunity to use Prisma Access from Palo Alto Networks while exploring cloud-delivered security solutions, and it left a strong impression ##### 3. Secure Access Users value the **enhanced security** of Prisma Access, ensuring safe workflows across various platforms and users. [ See 22 mentions ](https://www.g2.com/products/prisma-access/reviews?filters%5Bsentiment_snippet%5D=1716976&qs=pros-and-cons#reviews) See Related User Reviews ![chandana a.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "chandana a.") CA chandana a. Enterprise (\> 1000 emp.) 5.0/5 "Reliable cloud security with strong remote access features" What do you like about Prisma Access? What I like best about Prisma Access is its ability to deliver consistent, cloud-native security for users anywhere, without the complexity of traditi ![Sandhya K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sandhya K.") SK Sandhya K. Enterprise (\> 1000 emp.) 5.0/5 "Secure and Scalable Remote Access Solution" What do you like about Prisma Access? Improved secure remote access, simplified cloud integration, enhanced network visibility, centralized control across users and locations, and better t ##### 4. Internet Security Users commend Prisma Access for its **comprehensive cloud-delivered security** , enhancing protection and visibility for distributed teams. [ See 21 mentions ](https://www.g2.com/products/prisma-access/reviews?filters%5Bsentiment_snippet%5D=1716412&qs=pros-and-cons#reviews) See Related User Reviews ![Toniya T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Toniya T.") TT Toniya T. Small-Business (50 or fewer emp.) 5.0/5 "Enterprise-Grade Security for a Remote Workforce" What do you like about Prisma Access? I had the opportunity to use Prisma Access from Palo Alto Networks while exploring cloud-delivered security solutions, and it left a strong impression ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Best-in-class protection, operational resiliency and exceptional user experience with Prisma Access" What do you like about Prisma Access? We invested in SASE with Palo Alto cloud-delivered network security and ZTNA Prisma Access, powered by AI, protects our entire network with cloud-nat ##### 5. Threat Protection Users appreciate the **consistent cloud-native security** of Prisma Access, ensuring robust protection and low-latency access anywhere. [ See 21 mentions ](https://www.g2.com/products/prisma-access/reviews?filters%5Bsentiment_snippet%5D=1716991&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Unified Security and Seamless Experience for Hybrid Workforces" What do you like about Prisma Access? Unified Security for Hybrid Workforces Consistent Policy Enforcement Across All Environments Enhanced User Experience Comprehensive Threat Protecti ![Jorge C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jorge C.") JC Jorge C. Small-Business (50 or fewer emp.) 4.5/5 "security cloud-based projects" What do you like about Prisma Access? The functionalities of the security solution for cloud projects, providing granularity and efficiency for teamwork. Thesecurity features it also offe ### 5 Cons or Disadvantages of Prisma Access ##### 1. Complex Setup Users find the **setup process complex** , leading to time-consuming navigation and initial configuration challenges. [ See 20 mentions ](https://www.g2.com/products/prisma-access/reviews?filters%5Bsentiment_snippet%5D=1716617&qs=pros-and-cons#reviews) See Related User Reviews ![Toniya T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Toniya T.") TT Toniya T. Small-Business (50 or fewer emp.) 5.0/5 "Enterprise-Grade Security for a Remote Workforce" What do you dislike about Prisma Access? The initial setup can be complex if you’re new to Palo Alto’s ecosystem. The UI is powerful but not the most intuitive at first. A bit of a learning c ![Kuchuru Mysura R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kuchuru Mysura R.") KR Kuchuru Mysura R. Small-Business (50 or fewer emp.) 5.0/5 "From Deployment to Daily Use: How Good Is Prisma Access G2?" What do you dislike about Prisma Access? What I dislike about Prisma Access is that the initial setup and onboarding can be complex and time-consuming, especially for teams unfamiliar with Pa ##### 2. Complex Implementation Users find the **complex implementation** of Prisma Access challenging, especially without a dedicated network or security team. [ See 19 mentions ](https://www.g2.com/products/prisma-access/reviews?filters%5Bsentiment_snippet%5D=1715711&qs=pros-and-cons#reviews) See Related User Reviews ![Toniya T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Toniya T.") TT Toniya T. Small-Business (50 or fewer emp.) 5.0/5 "Enterprise-Grade Security for a Remote Workforce" What do you dislike about Prisma Access? The initial setup can be complex if you’re new to Palo Alto’s ecosystem. The UI is powerful but not the most intuitive at first. A bit of a learning c ![Jorge C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jorge C.") JC Jorge C. Small-Business (50 or fewer emp.) 4.5/5 "security cloud-based projects" What do you dislike about Prisma Access? Very complex to configure initially, little openness for the Latin América market considering the price for weaker economies than the American market. ##### 3. Complex Configuration Users find the **initial setup complex** , especially without a dedicated team, impacting effective configuration and implementation. [ See 17 mentions ](https://www.g2.com/products/prisma-access/reviews?filters%5Bsentiment_snippet%5D=1716859&qs=pros-and-cons#reviews) See Related User Reviews ![Toniya T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Toniya T.") TT Toniya T. Small-Business (50 or fewer emp.) 5.0/5 "Enterprise-Grade Security for a Remote Workforce" What do you dislike about Prisma Access? The initial setup can be complex if you’re new to Palo Alto’s ecosystem. The UI is powerful but not the most intuitive at first. A bit of a learning c ![Jorge C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jorge C.") JC Jorge C. Small-Business (50 or fewer emp.) 4.5/5 "security cloud-based projects" What do you dislike about Prisma Access? Very complex to configure initially, little openness for the Latin América market considering the price for weaker economies than the American market. ##### 4. Expensive Users find Prisma Access to be **expensive** , which adds complexity and may not suit all environments. [ See 15 mentions ](https://www.g2.com/products/prisma-access/reviews?filters%5Bsentiment_snippet%5D=1716532&qs=pros-and-cons#reviews) See Related User Reviews ![Jorge C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jorge C.") JC Jorge C. Small-Business (50 or fewer emp.) 4.5/5 "security cloud-based projects" What do you dislike about Prisma Access? Very complex to configure initially, little openness for the Latin América market considering the price for weaker economies than the American market. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Best-in-class protection, operational resiliency and exceptional user experience with Prisma Access" What do you dislike about Prisma Access? A major drawback could be the price of Prisma Access. For a large global company like ours it was easier to justify the cost and take advantage of the ##### 5. Difficult Learning Curve Users face a **difficult learning curve** with Prisma Access, particularly during initial setup and configuration challenges. [ See 11 mentions ](https://www.g2.com/products/prisma-access/reviews?filters%5Bsentiment_snippet%5D=1716560&qs=pros-and-cons#reviews) See Related User Reviews ![Toniya T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Toniya T.") TT Toniya T. Small-Business (50 or fewer emp.) 5.0/5 "Enterprise-Grade Security for a Remote Workforce" What do you dislike about Prisma Access? The initial setup can be complex if you’re new to Palo Alto’s ecosystem. The UI is powerful but not the most intuitive at first. A bit of a learning c ![Kuchuru Mysura R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kuchuru Mysura R.") KR Kuchuru Mysura R. Small-Business (50 or fewer emp.) 5.0/5 "From Deployment to Daily Use: How Good Is Prisma Access G2?" What do you dislike about Prisma Access? What I dislike about Prisma Access is that the initial setup and onboarding can be complex and time-consuming, especially for teams unfamiliar with Pa ## Top-Rated Alternatives [ ![Cisco Duo](https://images.g2crowd.com/uploads/product/hd_favicon/0c4cbb48b5fd0e4e0c50c0a558e4898e/cisco-duo.svg "Cisco Duo") Cisco Duo 4.5/5(520) ](https://www.g2.com/products/cisco-duo/reviews) [ ![Okta](https://images.g2crowd.com/uploads/product/hd_favicon/fc3b8f792177eb1565971fd0bb450896/okta.svg "Okta") Okta 4.5/5(1,366) ](https://www.g2.com/products/okta/reviews) [ ![ThreatLocker Zero Trust Platform](https://images.g2crowd.com/uploads/product/hd_favicon/2e500391e9bcc35588c7be8bc6b63bbc/threatlocker-zero-trust-platform.svg "ThreatLocker Zero Trust Platform") ThreatLocker Zero Trust Platform 4.8/5(514) ](https://www.g2.com/products/threatlocker-zero-trust-platform/reviews) [ View All Alternatives ](https://www.g2.com/products/prisma-access/competitors/alternatives) ![Sanchit M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sanchit M.") SM Sanchit M. DDI/f5 SME Enterprise (\> 1000 emp.) 2/16/2022 "One of the best PAAS security services provider" 4.5/5 What do you like best about Prisma Access? Prisma access secure employees anywhere they work with best in class security and an exceptional user experience. Review collected by and hosted on G2.com. What do you dislike about Prisma Access? Product is bit costlier than other security services provider Review collected by and hosted on G2.com. Recommendations to others considering Prisma Access: Support engineer can be bit more flexible in terms of making there affected user understand issue more better and can troubleshoot shoot by themselves. Review collected by and hosted on G2.com. What problems is Prisma Access solving and how is that benefiting you? We are using this product for our employees to provide global vpn solution. In which they can connect to corporate network from anywhere in these these tough times of pandemic. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Xavier P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Xavier P.") XP Xavier P. Game moderator Mid-Market (51-1000 emp.) 11/30/2021 "Prisma Acess" 5/5 What do you like best about Prisma Access? Prisma Acess is a great VPN service that allows you to log in quickly and hop into your work. Review collected by and hosted on G2.com. What do you dislike about Prisma Access? I would like to stay logged in for a longer amount of time before being asked to sign in once more. Review collected by and hosted on G2.com. What problems is Prisma Access solving and how is that benefiting you? Prsima Acess keeps my data save and secure, as well as keeping my ip address safe at the same time. Review collected by and hosted on G2.com. Show More 12/2/2021 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Praphulla R. D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Praphulla R. D.") PD Praphulla R. D. Associate Consultant Small-Business (50 or fewer emp.) 2/11/2021 Business partner of the seller or seller's competitor, not included in G2 scores. "Secure Remote Users with Minimum Latency" 4.5/5 What do you like best about Prisma Access? With Prisma Access , we can leverage advantage of connecting remote users to organization network with maximum security and with less latency which can be managed by on premises or cloud managed Panorama device. Palo alto with great technology gives us simplicity in managing those remote users. Review collected by and hosted on G2.com. What do you dislike about Prisma Access? In order to configure everything require to invest in Panorama , so sometime customer budget goes high than expected . Service connections are limited to 3 only which can be increase. Review collected by and hosted on G2.com. Recommendations to others considering Prisma Access: Organization those who have Palo Alto as perimeter device , can consider Prisma Access for their Remote workers , instead of investing in other solutions Prisma Access gives you better option which can onboard very easily. Review collected by and hosted on G2.com. What problems is Prisma Access solving and how is that benefiting you? So before Prisma Access , we require to have maximum bandwidth and device capability in order to handle SSL connection from Remote Users , which causing single point of failure and device administrator need to maintain network up and running . Also while connecting to office resources , user needs to connect to Perimeter device and from there they can access respective resources. With in same country users can managed this , but what about users who are far long ? For those users Prisma is become as perfect solution. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ##### Categories on G2 [Zero Trust Networking](https://www.g2.com/categories/zero-trust-networking)[Secure Web Gateways](https://www.g2.com/categories/secure-web-gateways)[Zero Trust Platforms](https://www.g2.com/categories/zero-trust-platforms) [Zero Trust Networking](https://www.g2.com/categories/zero-trust-networking)[Secure Web Gateways](https://www.g2.com/categories/secure-web-gateways)[Zero Trust Platforms](https://www.g2.com/categories/zero-trust-platforms)[Cloud Access Security Broker (CASB)](https://www.g2.com/categories/cloud-access-security-broker-casb)[Software-Defined Perimeter (SDP)](https://www.g2.com/categories/software-defined-perimeter-sdp)[Cloud Edge Security](https://www.g2.com/categories/cloud-edge-security)[Secure Service Edge (SSE) Solutions](https://www.g2.com/categories/secure-service-edge-sse-solutions)[Secure Access Service Edge (SASE) Platforms](https://www.g2.com/categories/secure-access-service-edge-sase-platforms) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Leading identity and access management platform](https://www.g2.com/discussions/leading-identity-and-access-management-platform-which-ones-actually-deliver)[digital signage platforms](https://www.g2.com/discussions/digital-signage-platforms-trying-to-make-a-decision)[DraftSight vs Autodesk DWG TrueView vs Autodesk Viewer: which is actually worth using for day-to-day design review?](https://www.g2.com/discussions/draftsight-vs-autodesk-dwg-trueview-vs-autodesk-viewer-which-is-actually-worth-using-for-day-to-day-design-review) [What is the most affordable web content management software for SMBs?](https://www.g2.com/discussions/what-is-the-most-affordable-web-content-management-software-for-smbs)[Most popular CDP solutions for a growing tech business](https://www.g2.com/discussions/most-popular-cdp-solutions-for-a-growing-tech-business)[Pros and Cons Details](https://www.g2.com/products/prisma-access/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)