--- title: Prisma Access Reviews meta\_title: 'Prisma Access Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 73 reviews by the users' company size, role or industry to find out how Prisma Access works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 73 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Cloud Security url: https://www.g2.com/categories/cloud-security ---

# Prisma Access Reviews & Product Details

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Palo Alto Networks Prisma® Access protects the hybrid workforce with the superior security of ZTNA while providing exceptional user experiences from a simple, unified security product. Purpose-built in the cloud to secure at cloud scale, only Prisma Access protects all application traffic with best-in-class capabilities while securing both access and data to dramatically reduce the risk of a data breach. With a common policy framework and single-pane-of-glass management, Prisma Access secures today’s hybrid workforce without compromising performance, backed by industry-leading SLAs to ensure exceptional user experiences.

* * *

Seller
[Palo Alto Networks](https://www.g2.com/sellers/palo-alto-networks)
Discussions
[Prisma Access Community](https://www.g2.com/products/prisma-access/discuss)
Solution Type

All-in-One

Overview by
Shikha Sharma (Contractor)

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

2 months

### Return on Investment

13 months

[
View More Pricing Information
](https://www.g2.com/products/prisma-access/pricing)

## Top-Rated Alternatives

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[
View All Alternatives
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## User Insights

Average based on 73 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

[Log in to unlock pricing and user insights](/login)

## Prisma Access Integrations
(1)

What do users say about integrations?

Integration information sourced from real user reviews.

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

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 ![Jamie C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jamie C.")
JC

Jamie C.

Cyber Security Analyst / Incident Responder 

Small-Business (50 or fewer emp.)

1/13/2025

"a great SASE product"

2.5/5

What do you like best about Prisma Access?

it offers superior security of ZTNA 2.0 while providing exceptional user experiences Review collected by and hosted on G2.com.

What do you dislike about Prisma Access?

the integration and packaging of its numerous features. Review collected by and hosted on G2.com.

What problems is Prisma Access solving and how is that benefiting you?

it enables secure work from any device and location as well as unmanged devices by which alowing users to access critical systems. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Nduka A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nduka A.")
NA

Nduka A.

Technical Support Specialist (Lenovo project)

Enterprise (\> 1000 emp.)

12/20/2024

"My Palo Alto Networks Prisma Cloud experience"

4.5/5

What do you like best about Prisma Access?

Security, centralized visibility, code-to-cloud, Indept analysis of and ranking of issues based on criticallity, options to fix and collaborate with teeams. Review collected by and hosted on G2.com.

What do you dislike about Prisma Access?

Irrelevant alerts that creates distractions Review collected by and hosted on G2.com.

What problems is Prisma Access solving and how is that benefiting you?

Real time Visibility of all asets in a centralized pool and reporting. Security of assets and AI-based recommendations for solutions, which makes it easier to resolve issues Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

FG

Fauzia G.

Cybersecurity Analyst

Mid-Market (51-1000 emp.)

11/11/2024

"The access of Prisma gives a ease of tracking of specific event"

4/5

What do you like best about Prisma Access?

The mapping and correlation of event Logs Review collected by and hosted on G2.com.

What do you dislike about Prisma Access?

It makes really tough to remember the queries Review collected by and hosted on G2.com.

What problems is Prisma Access solving and how is that benefiting you?

It provides the cloud security which is most required when storing the data Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Paras B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paras B.")
PB

Paras B.

Enterprise Support Lead

Enterprise (\> 1000 emp.)

12/9/2024

"Prisma access review Paras Babbar"

4/5

What do you like best about Prisma Access?

you can leverage it in china as well through proxy and it supports more than 25k remote users Review collected by and hosted on G2.com.

What do you dislike about Prisma Access?

it provide very similar functionality as Okta Review collected by and hosted on G2.com.

What problems is Prisma Access solving and how is that benefiting you?

it provide secure connection over internet and it does scanning of the traffic as well and alert the user if it sees some intruders or anomalies. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Information Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Services")
UI

Verified User in Information Services

Enterprise (\> 1000 emp.)

10/10/2024

"Best Global protect vpn so far"

4.5/5

What do you like best about Prisma Access?

The best thing about Prisma access is providing a secure connection gateway between the apps ro devices and adds additional security to the data. The ease of implementing the Prisma access is very easy to adapt and scalable to large seats. Review collected by and hosted on G2.com.

What do you dislike about Prisma Access?

Although Prisma Access is cloud-managed, there are occasional login issues that arise when attempting to access the apps through Prisma Access. Review collected by and hosted on G2.com.

What problems is Prisma Access solving and how is that benefiting you?

The major benfit I am getting from Prisma Access is reducing the number of Logins and secured browser. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Axel V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Axel V.")
AV

Axel V.

IT Specialist

Mid-Market (51-1000 emp.)

10/13/2024

"Prisma Access"

4.5/5

What do you like best about Prisma Access?

What I really like about Prisma is that it offers a broad range of security features, like threat prevention, cloud firewalls, any many other features, it really feels like all in one package where you can manage multiple solutions. Review collected by and hosted on G2.com.

What do you dislike about Prisma Access?

What I didlike about Prima is pricing for the access to the services as it can bve seem relatively high for small or mid sized companies. Review collected by and hosted on G2.com.

What problems is Prisma Access solving and how is that benefiting you?

We are mainly benefiting to prevent the unauthorized access, threats and data breaches. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
UI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

1/7/2025

"I'm a cybersecurity professional with experience in risk assessment and networks to protect systems."

5/5

What do you like best about Prisma Access?

It is secure and also works with all applications.

Easy to use, implement and integrate.

Simplifies work load and protect systems from threats.

Supports zero-trust architecture.

Used in multiple scenarios.

Customer support is excellent. Review collected by and hosted on G2.com.

What do you dislike about Prisma Access?

Costly.

Complex to setup at times

Relies on stable internet connection and can face some issues with legacy systems Review collected by and hosted on G2.com.

What problems is Prisma Access solving and how is that benefiting you?

It helps connecting workforce to applications and data. Ensures protection from threats. Maintains regulatory compliance and reduces on-premises infrastructure needs Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Sudheer A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sudheer A.")
SA

Sudheer A.

Data Science Engineer

Enterprise (\> 1000 emp.)

10/8/2024

"Awesome experience with Prisma Access"

4.5/5

What do you like best about Prisma Access?

The most helpful thing about Prisma access is scalability, when we adapting the prisma to another team I see the ease of scaling to the entire organisation and the top upsides are cloud based access and protection from security threats. Review collected by and hosted on G2.com.

What do you dislike about Prisma Access?

When logged in to application sometimes through Access, it will get stuck sometimes. Review collected by and hosted on G2.com.

What problems is Prisma Access solving and how is that benefiting you?

The major benefit I am getting from Prisma Access is just passing through the Prsima by reducing the number of logins and browsing without any effect. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care")
AH

Verified User in Hospital & Health Care

Enterprise (\> 1000 emp.)

2/16/2025

"The product streamlines our work and bolsters our security posture."

4/5

What do you like best about Prisma Access?

The additional layer of security that Prisma Access provides is its most important function for us. Review collected by and hosted on G2.com.

What do you dislike about Prisma Access?

Prisma Access would be better if it had better compatibility with healthcare applications... but it still does the job perfectly. Review collected by and hosted on G2.com.

What problems is Prisma Access solving and how is that benefiting you?

Prisma Access solved the problem of layered security for us. More layers, more failsafes. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Ahmed B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ahmed B.")
AB

Ahmed B.

IT Engineer

Enterprise (\> 1000 emp.)

11/20/2024

"Strong Security Features and Scalability"

4.5/5

What do you like best about Prisma Access?

The most helpful about Prisma Access is its strong Security Features and its ability to protect user's applications traffic against attackers and blackhats guys. Review collected by and hosted on G2.com.

What do you dislike about Prisma Access?

What i didn't like about Prisma Access is the poor integration with the MDM. Additionally, the technical support team not very good. Review collected by and hosted on G2.com.

What problems is Prisma Access solving and how is that benefiting you?

N/A Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

## Questions about Prisma Access? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Prisma Access
](https://www.g2.com/products/prisma-access/discussions/new)

GU

Guest User

What is Prisma Access (formerly GlobalProtect cloud service) used for?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/what-is-prisma-access-formerly-globalprotect-cloud-service-used-for)

[
View all Discussions
](https://www.g2.com/products/prisma-access/discuss)

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

2 months

### Return on Investment

13 months

### Perceived Cost

$$$$$

[
View More Pricing Information
](https://www.g2.com/products/prisma-access/pricing)

Prisma Access Comparisons

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##### 
##### Prisma Access Features

Protection

Firewall-as-a-Service

Cloud Application Brokerage

Web Gateway

Monitoring

Data Center Networking

Multicloud Visibility

Anomaly Detection

Management

Multicloud Management

DLP Configuration

Dynamic Scaling

Web Content and Traffic Filtering - Secure Web Gateways

SSL/TLS Inspection

Content Filtering

Real-Time Traffic Inspection

[
View More Features
](https://www.g2.com/products/prisma-access/features)

##### Categories on G2

[Zero Trust Networking](https://www.g2.com/categories/zero-trust-networking)[Secure Web Gateways](https://www.g2.com/categories/secure-web-gateways)[Zero Trust Platforms](https://www.g2.com/categories/zero-trust-platforms)

[Zero Trust Networking](https://www.g2.com/categories/zero-trust-networking)[Secure Web Gateways](https://www.g2.com/categories/secure-web-gateways)[Zero Trust Platforms](https://www.g2.com/categories/zero-trust-platforms)[Cloud Access Security Broker (CASB)](https://www.g2.com/categories/cloud-access-security-broker-casb)[Software-Defined Perimeter (SDP)](https://www.g2.com/categories/software-defined-perimeter-sdp)[Cloud Edge Security](https://www.g2.com/categories/cloud-edge-security)[Secure Service Edge (SSE) Solutions](https://www.g2.com/categories/secure-service-edge-sse-solutions)[Secure Access Service Edge (SASE) Platforms](https://www.g2.com/categories/secure-access-service-edge-sase-platforms)

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