--- title: Prisma Access Reviews meta\_title: 'Prisma Access Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 73 reviews by the users' company size, role or industry to find out how Prisma Access works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 73 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Cloud Security url: https://www.g2.com/categories/cloud-security --- # Prisma Access Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Prisma Access but has limited features. Are you part of the Prisma Access team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Palo Alto Networks Prisma® Access protects the hybrid workforce with the superior security of ZTNA while providing exceptional user experiences from a simple, unified security product. Purpose-built in the cloud to secure at cloud scale, only Prisma Access protects all application traffic with best-in-class capabilities while securing both access and data to dramatically reduce the risk of a data breach. With a common policy framework and single-pane-of-glass management, Prisma Access secures today’s hybrid workforce without compromising performance, backed by industry-leading SLAs to ensure exceptional user experiences. * * * Seller [Palo Alto Networks](https://www.g2.com/sellers/palo-alto-networks) Discussions [Prisma Access Community](https://www.g2.com/products/prisma-access/discuss) Solution Type All-in-One Overview by Shikha Sharma (Contractor) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 13 months [ View More Pricing Information ](https://www.g2.com/products/prisma-access/pricing) ## Top-Rated Alternatives [ ![Cisco Duo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cisco Duo") Cisco Duo 4.5/5(520) ](https://www.g2.com/products/cisco-duo/reviews) [ ![Okta](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Okta") Okta 4.5/5(1,366) ](https://www.g2.com/products/okta/reviews) [ ![ThreatLocker Zero Trust Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ThreatLocker Zero Trust Platform") ThreatLocker Zero Trust Platform 4.8/5(514) ](https://www.g2.com/products/threatlocker-zero-trust-platform/reviews) [ View All Alternatives ](https://www.g2.com/products/prisma-access/competitors/alternatives) ## User Insights Average based on 73 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Prisma Access Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Palo Alto Networks Cortex XSOAR ](https://www.g2.com/products/palo-alto-networks-cortex-xsoar/reviews) Show More ![Jorge C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jorge C.") JC Jorge C. Cyber Threat Intelligence Analyst III Small-Business (50 or fewer emp.) 7/16/2025 "security cloud-based projects" 4.5/5 What do you like best about Prisma Access? The functionalities of the security solution for cloud projects, providing granularity and efficiency for teamwork. Thesecurity features it also offers, such as robustness for remote work and Zero Trust, integration with threat intelligence and its scalability. Review collected by and hosted on G2.com. What do you dislike about Prisma Access? Very complex to configure initially, little openness for the Latin América market considering the price for weaker economies than the American market. Review collected by and hosted on G2.com. What problems is Prisma Access solving and how is that benefiting you? Zero trust management for the entire infrastructure, securing it against unauthorized or excessive access, lateral movement within the network in an efficient manner. Review collected by and hosted on G2.com. Show More 8/24/2025 Validated ReviewerIncentivizedSource: G2 inviteAI Translated ![Purity F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Purity F.") PF Purity F. Service Desk Analyst 8/4/2025 "It keeps hanging" 0.5/5 What do you like best about Prisma Access? I dont like you can get better. It needs to be monitored and cam be insecure. Does not meet the company needs. I have found other platforms that deliver much better Review collected by and hosted on G2.com. What do you dislike about Prisma Access? I would say maybe providing more details so that users can be able to use it, especially the ones that are not tech-savvy.. constant upgrades needed to improve. Review collected by and hosted on G2.com. What problems is Prisma Access solving and how is that benefiting you? Prisma Access enhances security and reliability for remote work, integrating seamlessly with Microsoft services. It simplifies user authentication and access, supporting productivity and ensuring secure connectivity. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Larisa Nicoleta A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Larisa Nicoleta A.") LA Larisa Nicoleta A. Lead Engineer Banking Enterprise (\> 1000 emp.) 3/21/2025 "Secure, Scalable, and Streamlined" 4.5/5 What do you like best about Prisma Access? Cloud-Native Security: Prisma Access provides seamless protection for users and data anywhere. Scalability: It easily supports remote workers and branches. Consistent Policies: I love the uniform security across all locations. Centralized Management: Managing everything from one intuitive interface is a breeze. Reliable Performance: Low-latency connections keep things running smoothly. Threat Protection: It effectively blocks malware, phishing, and zero-day threats. Review collected by and hosted on G2.com. What do you dislike about Prisma Access? Complex Initial Setup: Setting up Prisma Access was a bit challenging and took longer than expected. Steep Learning Curve: It took me some time to get familiar with all the features and configurations. Occasional Performance Issues: I’ve noticed occasional latency spikes during high traffic periods. Limited Customization: Some policy and configuration options feel a bit restrictive. Support Response Time: I’ve experienced slower-than-expected responses from Palo Alto’s support team. Review collected by and hosted on G2.com. What problems is Prisma Access solving and how is that benefiting you? Prisma Access has been a game-changer for my team: Seamless Remote Connectivity: Secure and easy remote access for everyone. Unified Security Policies: Simplifies managing security across locations. Robust Threat Defense: Blocks threats like malware and phishing in real-time. Efficient Management: The intuitive dashboard saves me time. Scalability: Grows with our team without hassle. Enhanced User Experience: Fast, reliable access keeps us productive. Overall, it’s streamlined our security and made remote work much easier. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Oil & Energy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Oil & Energy") UO Verified User in Oil & Energy Enterprise (\> 1000 emp.) 11/7/2025 "Unified Security and Seamless Experience for Hybrid Workforces" 4.5/5 What do you like best about Prisma Access? Unified Security for Hybrid Workforces Consistent Policy Enforcement Across All Environments Enhanced User Experience Comprehensive Threat Protection Operational Efficiency for IT Teams Review collected by and hosted on G2.com. What do you dislike about Prisma Access? Prisma Access should improve its third-party integration capabilities to reach a broader user base. Enhanced interoperability with popular security and productivity platforms would make it more versatile and appealing for diverse environments. Review collected by and hosted on G2.com. What problems is Prisma Access solving and how is that benefiting you? Web-Based Threats and Encrypted Traffic Risks Unmanaged Devices and BYOD Blind Spots Fragmented Security Architectures Legacy Perimeter-Based Security Limitations Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") UE Verified User in Education Management Enterprise (\> 1000 emp.) 7/16/2025 "Good monitoring tool but definitely needs improvement" 3.5/5 What do you like best about Prisma Access? The best thing I like talking about prisms access would be the way they network and do mobile monitoring applications and remediates the issues quickly Review collected by and hosted on G2.com. What do you dislike about Prisma Access? The thing I dislike about prisma access would be its access portal. It’s challenging to access the prisma access portal. The design can be frustrating sometimes Review collected by and hosted on G2.com. What problems is Prisma Access solving and how is that benefiting you? It’s solving the secure and efficient remote access and network security. The connection between offices and mobile users and branch offices are quite good Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Ramya Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ramya Y.") RY Ramya Y. soc Small-Business (50 or fewer emp.) 2/14/2025 "Reliable Cloud-Delivered Security with Robust Features" 5/5 What do you like best about Prisma Access? Prisma Access provides a comprehensive cloud-based security solution that ensures secure access to applications from any location. Its seamless integration with existing security policies and robust threat prevention capabilities make it a strong choice for enterprises. The ability to scale security across users globally without compromising performance is a significant advantage. Additionally, its user-friendly dashboard and AI-driven threat intelligence enhance visibility and control over network security. Review collected by and hosted on G2.com. What do you dislike about Prisma Access? While Prisma Access offers excellent security features, the initial deployment and configuration can be complex, requiring skilled expertise. Some users may experience latency issues depending on geographic location and network conditions. Additionally, troubleshooting issues related to policy enforcement and connectivity can be time-consuming. Pricing can also be on the higher side compared to other alternatives, making it less viable for smaller businesses with budget constraints. Review collected by and hosted on G2.com. What problems is Prisma Access solving and how is that benefiting you? Prisma Access is solving the challenge of securing remote and hybrid workforces by providing cloud-delivered security at scale. It eliminates the need for traditional VPNs, reducing complexity while ensuring consistent security policies across all users, regardless of location. Its Zero Trust Network Access (ZTNA) model minimizes attack surfaces, protecting against modern cyber threats. For me, the benefits include improved network visibility, simplified security management, and reduced risk of data breaches. The centralized dashboard and AI-powered threat intelligence enhance proactive security measures, making it easier to detect and mitigate threats efficiently. Additionally, Prisma Access optimizes performance with cloud-based security enforcement, ensuring seamless connectivity without compromising security. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Andrew L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew L.") AL Andrew L. Software Engineer 2 Enterprise (\> 1000 emp.) 6/5/2025 "Safe, secure, and out of the way" 4/5 What do you like best about Prisma Access? It is safe and out of the way for developers to develop and not think about security! That means security will be handled by Palo Alto, which is very helpful. Review collected by and hosted on G2.com. What do you dislike about Prisma Access? Prisma Access has GlobalProtect VPN which connects to my network. Sometimes it does not connect but I'm not sure if that is because of our networks or because of Palo Alto Networks. Review collected by and hosted on G2.com. What problems is Prisma Access solving and how is that benefiting you? Connecting to a secure corporate portal so we can use it securely. Additionally the monitoring is important to track for my company. This reduces threat actors and hardens infra. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking") CB Verified User in Banking Small-Business (50 or fewer emp.) 4/22/2025 "Prisma Access Delivers" 4/5 What do you like best about Prisma Access? It consolidates multiple security functions—firewall, SWG, ZTNA, CASB—into a single platform, which reduces operational complexity and improves visibility across the entire network. Review collected by and hosted on G2.com. What do you dislike about Prisma Access? the initial setup and policy configuration can be complex, especially for teams that aren’t already familiar with Palo Alto’s ecosystem. The learning curve is steeper than expected, and getting the full value requires time and skilled resources Review collected by and hosted on G2.com. What problems is Prisma Access solving and how is that benefiting you? Prisma Access is helping us solve the challenge of securing a distributed, hybrid workforce without compromising performance or visibility. With users connecting from various locations and devices, we needed a way to enforce consistent security policies while reducing reliance on traditional on-prem solutions. Prisma Access allows us to deliver secure access to applications—whether cloud-based or internal—through a single, cloud-delivered platform. This has significantly reduced risk exposure, simplified management, and improved the end-user experience by minimizing latency and connectivity issues. It’s also helps in meeting compliance requirements more effectively, thanks to centralized logging, threat prevention, and integration with identity providers for zero trust access. You’ve hit the Free plan limit for GPT-4o. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Harsh H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harsh H.") HH Harsh H. Senior Business Analyst Enterprise (\> 1000 emp.) 5/12/2025 "Excellent way to review and find great software." 4.5/5 What do you like best about Prisma Access? One stop shop to look for all the software we need for our business. The search feature allowed us to find tax and accounting software we badly needed. Review collected by and hosted on G2.com. What do you dislike about Prisma Access? Nothing really. The website is clean and search interface is super helpful. But I do think the availability of the software can be somewhat more exhaustive in terms of pricing and features. Review collected by and hosted on G2.com. What problems is Prisma Access solving and how is that benefiting you? We were experiencing serious issues with network security. The team was completely overwhelmed with the incident reports and it felt like we would never catch up. The software we purchased allowed us to improve efficiency and reduce turnover times. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") UA Verified User in Automotive Enterprise (\> 1000 emp.) 4/11/2025 "Good quality" 4/5 What do you like best about Prisma Access? Prisma Access is pretty powerful when it comes to providing secure, scalable, and easy-to-manage cloud-delivered security for remote users and branch offices. What I like most about it is how seamlessly it integrates a range of security services—like next-gen firewall protection, secure web gateways, and cloud-delivered IPS—into a single platform. Its ability to support remote work without compromising security is key, especially with the increase in hybrid work environments. Plus, the cloud-based nature of Prisma Access means it can scale quickly, offering businesses the flexibility they need as their workforce grows or shifts. Review collected by and hosted on G2.com. What do you dislike about Prisma Access? For organizations without a dedicated network/security team, the initial setup can be a bit complicated. Configuring and fine-tuning security policies, especially when you need to account for various user groups and branch offices, can take time to get right. Review collected by and hosted on G2.com. What problems is Prisma Access solving and how is that benefiting you? With more people working remotely, traditional perimeter-based security (like on-prem firewalls) becomes less effective. Remote users are more vulnerable to attacks because they are often outside the corporate network and security layers. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Prisma Access? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Prisma Access ](https://www.g2.com/products/prisma-access/discussions/new) GU Guest User What is Prisma Access (formerly GlobalProtect cloud service) used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-prisma-access-formerly-globalprotect-cloud-service-used-for) [ View all Discussions ](https://www.g2.com/products/prisma-access/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 13 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/prisma-access/pricing) Prisma Access Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8b3109519c061f3739371275d691098a/palo-alto-networks-panorama.png "Product Avatar Image") Palo Alto Networks Panorama 4.5/5(48) [ Compare Now ](https://www.g2.com/compare/palo-alto-networks-panorama-vs-prisma-access) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c3664bc1332e7980b5ca7eca30be7ca9/fortisase.jpg "Product Avatar Image") FortiSASE 4.3/5(18) [ Compare Now ](https://www.g2.com/compare/fortisase-vs-prisma-access) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b2a76235c76aa8c8f9e341149b4ba6cf/netskope-one-platform.png "Product Avatar Image") Netskope One Platform 4.4/5(93) [ Compare Now ](https://www.g2.com/compare/netskope-one-platform-vs-prisma-access) ##### ##### Prisma Access Features Protection Firewall-as-a-Service Cloud Application Brokerage Web Gateway Monitoring Data Center Networking Multicloud Visibility Anomaly Detection Management Multicloud Management DLP Configuration Dynamic Scaling Web Content and Traffic Filtering - Secure Web Gateways SSL/TLS Inspection Content Filtering Real-Time Traffic Inspection [ View More Features ](https://www.g2.com/products/prisma-access/features) ##### Categories on G2 [Zero Trust Networking](https://www.g2.com/categories/zero-trust-networking)[Secure Web Gateways](https://www.g2.com/categories/secure-web-gateways)[Zero Trust Platforms](https://www.g2.com/categories/zero-trust-platforms) [Zero Trust Networking](https://www.g2.com/categories/zero-trust-networking)[Secure Web Gateways](https://www.g2.com/categories/secure-web-gateways)[Zero Trust Platforms](https://www.g2.com/categories/zero-trust-platforms)[Cloud Access Security Broker (CASB)](https://www.g2.com/categories/cloud-access-security-broker-casb)[Software-Defined Perimeter (SDP)](https://www.g2.com/categories/software-defined-perimeter-sdp)[Cloud Edge Security](https://www.g2.com/categories/cloud-edge-security)[Secure Service Edge (SSE) Solutions](https://www.g2.com/categories/secure-service-edge-sse-solutions)[Secure Access Service Edge (SASE) Platforms](https://www.g2.com/categories/secure-access-service-edge-sase-platforms) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What publisher ad server platforms connect well with Google Ad Manager as a primary SSP while also enabling direct deals without forcing the publisher into a fully Google-controlled stack?](https://www.g2.com/discussions/what-publisher-ad-server-platforms-connect-well-with-google-ad-manager-as-a-primary-ssp-while-also-enabling-direct-deals-without-forcing-the-publisher-into-a-fully-google-controlled-stack)[What is the best civil engineering design software for a small consulting firm just starting out that needs professional drafting and analysis without enterprise pricing?](https://www.g2.com/discussions/what-is-the-best-civil-engineering-design-software-for-a-small-consulting-firm-just-starting-out-that-needs-professional-drafting-and-analysis-without-enterprise-pricing)[What are the top-rated DBMS tools for security and compliance?](https://www.g2.com/discussions/what-are-the-top-rated-dbms-tools-for-security-and-compliance) [Digital Marketing Services in London](https://www.g2.com/categories/digital-marketing/locations/greater-london-england-gb)[What is the best software for easy payroll processing?](https://www.g2.com/discussions/what-is-the-best-software-for-easy-payroll-processing)[Pros and Cons Details](https://www.g2.com/products/prisma-access/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)