--- title: Swag Pro (by Swag.com) Reviews meta\_title: 'Swag Pro (by Swag.com) Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 360 reviews by the users' company size, role or industry to find out how Swag Pro (by Swag.com) works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 360 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing ---

### Swag Pro (by Swag.com) Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise the **customer support** of Swag Pro, highlighting responsiveness and professionalism from the team. [(10 mentions)](https://www.g2.com/products/swag-pro-by-swag-com/reviews?filters%5Bsentiment_snippet%5D=1042077&qs=pros-and-cons#reviews)

Users find Swag Pro's **ease of use** exceptional, making sourcing and managing company swag a seamless experience. [(7 mentions)](https://www.g2.com/products/swag-pro-by-swag-com/reviews?filters%5Bsentiment_snippet%5D=1042744&qs=pros-and-cons#reviews)

Users admire the **collaborative support** from Alicia and Jae, enhancing teamwork and ensuring seamless communication. [(7 mentions)](https://www.g2.com/products/swag-pro-by-swag-com/reviews?filters%5Bsentiment_snippet%5D=1967154&qs=pros-and-cons#reviews)

Users value the **shipping efficiency** of Swag Pro, enjoying fast turnaround times for their projects and gifts. [(6 mentions)](https://www.g2.com/products/swag-pro-by-swag-com/reviews?filters%5Bsentiment_snippet%5D=1042756&qs=pros-and-cons#reviews)

Users commend the **excellent communication** from Swag Pro's team, appreciating their responsiveness and helpfulness throughout the process. [(5 mentions)](https://www.g2.com/products/swag-pro-by-swag-com/reviews?filters%5Bsentiment_snippet%5D=1042887&qs=pros-and-cons#reviews)

Users are concerned about the **high price** of Swag Pro, feeling it limits accessibility for many. [(4 mentions)](https://www.g2.com/products/swag-pro-by-swag-com/reviews?filters%5Bsentiment_snippet%5D=1041771&qs=pros-and-cons#reviews)

Users report **delivery delays** and issues with tracking, making it unreliable for prompt, time-sensitive campaigns. [(3 mentions)](https://www.g2.com/products/swag-pro-by-swag-com/reviews?filters%5Bsentiment_snippet%5D=1042120&qs=pros-and-cons#reviews)

Users are concerned about the **high prices** of Swag Pro, though some feel the quality justifies the cost. [(3 mentions)](https://www.g2.com/products/swag-pro-by-swag-com/reviews?filters%5Bsentiment_snippet%5D=1042678&qs=pros-and-cons#reviews)

Users experience **shipping delays** and tracking issues, making Swag Pro unreliable for urgent campaign needs. [(3 mentions)](https://www.g2.com/products/swag-pro-by-swag-com/reviews?filters%5Bsentiment_snippet%5D=1043437&qs=pros-and-cons#reviews)

Users report **delay issues** , citing repeated tracking problems and unresponsive support impacting time-sensitive campaigns. [(2 mentions)](https://www.g2.com/products/swag-pro-by-swag-com/reviews?filters%5Bsentiment_snippet%5D=1043247&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Swag Pro (by Swag.com)

##### 1. Customer Support

Users praise the **customer support** of Swag Pro, highlighting responsiveness and professionalism from the team.
[
See 10 mentions
](https://www.g2.com/products/swag-pro-by-swag-com/reviews?filters%5Bsentiment_snippet%5D=1042077&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Staci C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Staci C.")
SC

Staci C.

Mid-Market (51-1000 emp.)

5.0/5

"Super easy to work with; top notch products"

What do you like about Swag Pro (by Swag.com)?

I like my account team most. I tend to be all over the place and look to my account team to help me generate new, fresh ideas. They wow me every time

 ![Joshua W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joshua W.")
JW

Joshua W.

Mid-Market (51-1000 emp.)

5.0/5

"Great Platform for Swag Management, Even Better Company Support"

What do you like about Swag Pro (by Swag.com)?

Sourcing and managing company swag items is incredibly straightforward within the system, and the customer support that I receive from our Printfectio

##### 2. Ease of Use

Users find Swag Pro's **ease of use** exceptional, making sourcing and managing company swag a seamless experience.
[
See 7 mentions
](https://www.g2.com/products/swag-pro-by-swag-com/reviews?filters%5Bsentiment_snippet%5D=1042744&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Bal S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bal S.")
BS

Bal S.

Mid-Market (51-1000 emp.)

5.0/5

"Excellent centralized resource for swag management"

What do you like about Swag Pro (by Swag.com)?

Excellent onboarding, quick to set up and get going

 ![Joshua W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joshua W.")
JW

Joshua W.

Mid-Market (51-1000 emp.)

5.0/5

"Great Platform for Swag Management, Even Better Company Support"

What do you like about Swag Pro (by Swag.com)?

Sourcing and managing company swag items is incredibly straightforward within the system, and the customer support that I receive from our Printfectio

##### 3. Team Collaboration

Users admire the **collaborative support** from Alicia and Jae, enhancing teamwork and ensuring seamless communication.
[
See 7 mentions
](https://www.g2.com/products/swag-pro-by-swag-com/reviews?filters%5Bsentiment_snippet%5D=1967154&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Staci C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Staci C.")
SC

Staci C.

Mid-Market (51-1000 emp.)

5.0/5

"Super easy to work with; top notch products"

What do you like about Swag Pro (by Swag.com)?

I like my account team most. I tend to be all over the place and look to my account team to help me generate new, fresh ideas. They wow me every time

 ![Kristen M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kristen M.")
KM

Kristen M.

Mid-Market (51-1000 emp.)

5.0/5

"Excellent customer service and a good way to stay organized"

What do you like about Swag Pro (by Swag.com)?

The customer service has been outstanding. Each time I've had a support request, the support team gets back to me quickly, thoroughly, and pleasantly.

##### 4. Shipping Efficiency

Users value the **shipping efficiency** of Swag Pro, enjoying fast turnaround times for their projects and gifts.
[
See 6 mentions
](https://www.g2.com/products/swag-pro-by-swag-com/reviews?filters%5Bsentiment_snippet%5D=1042756&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Easy way to track gifts to prospects"

What do you like about Swag Pro (by Swag.com)?

I like the email notifications showing when gifts are in transit and delivered so that I know the appropriate time to follow up with prospects

 ![Andrew S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew S.")
AS

Andrew S.

Mid-Market (51-1000 emp.)

4.5/5

"Great printing solution"

What do you like about Swag Pro (by Swag.com)?

Wide selection and quick turnaround for projects

##### 5. Communication

Users commend the **excellent communication** from Swag Pro's team, appreciating their responsiveness and helpfulness throughout the process.
[
See 5 mentions
](https://www.g2.com/products/swag-pro-by-swag-com/reviews?filters%5Bsentiment_snippet%5D=1042887&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Easy way to track gifts to prospects"

What do you like about Swag Pro (by Swag.com)?

I like the email notifications showing when gifts are in transit and delivered so that I know the appropriate time to follow up with prospects

 ![Kristen M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kristen M.")
KM

Kristen M.

Mid-Market (51-1000 emp.)

5.0/5

"Excellent customer service and a good way to stay organized"

What do you like about Swag Pro (by Swag.com)?

The customer service has been outstanding. Each time I've had a support request, the support team gets back to me quickly, thoroughly, and pleasantly.

### 5 Cons or Disadvantages of Swag Pro (by Swag.com)

##### 1. Expensive

Users are concerned about the **high price** of Swag Pro, feeling it limits accessibility for many.
[
See 4 mentions
](https://www.g2.com/products/swag-pro-by-swag-com/reviews?filters%5Bsentiment_snippet%5D=1041771&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Bal S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bal S.")
BS

Bal S.

Mid-Market (51-1000 emp.)

5.0/5

"Excellent centralized resource for swag management"

What do you dislike about Swag Pro (by Swag.com)?

Price of swag may be higher, but overall platform makes up for it.

 ![Stacey L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stacey L.")
SL

Stacey L.

Mid-Market (51-1000 emp.)

5.0/5

"Perfect for our rebranding"

What do you dislike about Swag Pro (by Swag.com)?

There was an unexpected fee to have an item shipped within the timeline that was specified when I viewed the item online. But it was still reasonable

##### 2. Delivery Delays

Users report **delivery delays** and issues with tracking, making it unreliable for prompt, time-sensitive campaigns.
[
See 3 mentions
](https://www.g2.com/products/swag-pro-by-swag-com/reviews?filters%5Bsentiment_snippet%5D=1042120&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Bilal K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bilal K.")
BK

Bilal K.

Small-Business (50 or fewer emp.)

0.0/5

"Too many issues with reliability and support"

What do you dislike about Swag Pro (by Swag.com)?

Execution falls short. We faced repeated delays, tracking issues, and unresponsive support. Not dependable for time-sensitive campaigns.

 ![Stacey L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stacey L.")
SL

Stacey L.

Mid-Market (51-1000 emp.)

5.0/5

"Perfect for our rebranding"

What do you dislike about Swag Pro (by Swag.com)?

There was an unexpected fee to have an item shipped within the timeline that was specified when I viewed the item online. But it was still reasonable

##### 3. High Prices

Users are concerned about the **high prices** of Swag Pro, though some feel the quality justifies the cost.
[
See 3 mentions
](https://www.g2.com/products/swag-pro-by-swag-com/reviews?filters%5Bsentiment_snippet%5D=1042678&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Bal S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bal S.")
BS

Bal S.

Mid-Market (51-1000 emp.)

5.0/5

"Excellent centralized resource for swag management"

What do you dislike about Swag Pro (by Swag.com)?

Price of swag may be higher, but overall platform makes up for it.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

2.5/5

"Printfection Review"

What do you dislike about Swag Pro (by Swag.com)?

I dislike the pricing of printfection. It should have more pricing options

##### 4. Shipping Delays

Users experience **shipping delays** and tracking issues, making Swag Pro unreliable for urgent campaign needs.
[
See 3 mentions
](https://www.g2.com/products/swag-pro-by-swag-com/reviews?filters%5Bsentiment_snippet%5D=1043437&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Bilal K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bilal K.")
BK

Bilal K.

Small-Business (50 or fewer emp.)

0.0/5

"Too many issues with reliability and support"

What do you dislike about Swag Pro (by Swag.com)?

Execution falls short. We faced repeated delays, tracking issues, and unresponsive support. Not dependable for time-sensitive campaigns.

 ![Stacey L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stacey L.")
SL

Stacey L.

Mid-Market (51-1000 emp.)

5.0/5

"Perfect for our rebranding"

What do you dislike about Swag Pro (by Swag.com)?

There was an unexpected fee to have an item shipped within the timeline that was specified when I viewed the item online. But it was still reasonable

##### 5. Delay Issues

Users report **delay issues** , citing repeated tracking problems and unresponsive support impacting time-sensitive campaigns.
[
See 2 mentions
](https://www.g2.com/products/swag-pro-by-swag-com/reviews?filters%5Bsentiment_snippet%5D=1043247&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Bilal K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bilal K.")
BK

Bilal K.

Small-Business (50 or fewer emp.)

0.0/5

"Too many issues with reliability and support"

What do you dislike about Swag Pro (by Swag.com)?

Execution falls short. We faced repeated delays, tracking issues, and unresponsive support. Not dependable for time-sensitive campaigns.

 ![Timothy S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Timothy S.")
TS

Timothy S.

Mid-Market (51-1000 emp.)

5.0/5

"Printfection Made It Easy"

What do you dislike about Swag Pro (by Swag.com)?

If there’s one area for improvement, it’s the availability of certain items sourced from other vendors. Popular items can sometimes be out of stock or

## Top-Rated Alternatives

[

 ![Sendoso](https://images.g2crowd.com/uploads/product/hd_favicon/1547065625/sendoso.svg "Sendoso")

Sendoso

4.5/5(1,404)

](https://www.g2.com/products/sendoso/reviews)

[

 ![Kotis Design](https://images.g2crowd.com/uploads/product/hd_favicon/feda4f174a6b6261c05d329cacca6167/kotis-design.svg "Kotis Design")

Kotis Design

4.7/5(334)

](https://www.g2.com/products/kotis-design/reviews)

[

 ![Alyce by Sendoso](https://images.g2crowd.com/uploads/product/hd_favicon/2a03ed1996f16318b782d49cb2af0033/alyce-by-sendoso.svg "Alyce by Sendoso")

Alyce by Sendoso

4.7/5(550)

](https://www.g2.com/products/alyce-by-sendoso/reviews)

[
View All Alternatives
](https://www.g2.com/products/swag-pro-by-swag-com/competitors/alternatives)

 ![Joshua W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joshua W.")
JW

Joshua W.

Sr Manager of Global Growth Marketing

Mid-Market (51-1000 emp.)

5/12/2025

"Great Platform for Swag Management, Even Better Company Support"

5/5

What do you like best about Swag Pro (by Swag.com)?

Sourcing and managing company swag items is incredibly straightforward within the system, and the customer support that I receive from our Printfection team is second to none. It's painless to select items I need to ship to our shows and enter all the pertinent shipping information, and very straight forward to send unused items back to restock. Printection was super easy to implement, and the catalog of items we have to select swag items from is broad - they even source items that might not be in the current catalog! Review collected by and hosted on G2.com.

What do you dislike about Swag Pro (by Swag.com)?

I've experienced no downsides when using Printfection - both the platform and the people we work with are amazing. Review collected by and hosted on G2.com.

What problems is Swag Pro (by Swag.com) solving and how is that benefiting you?

In this remote-first world, we don't have a central office to store all of our promotional products. Printfection makes it easy to manage all of our promotion items - from sourcing new items, storing them in inventory, shipping to our events, and collecting return items. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Stacey L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stacey L.")
SL

Stacey L.

Product Marketing Manager

Mid-Market (51-1000 emp.)

4/22/2025

"Perfect for our rebranding"

5/5

What do you like best about Swag Pro (by Swag.com)?

We have used Printfection for several aspects of our rebranding including employee swag and client gifts. My most recent purchase was for a branded tablecloth for a trade show. I know from our past purchases that the items they offer are high quality and that our orders will be handled quickly and with helpful customer service. Their site makes ordering easy and having a representative available through all aspects of the process is reassuring. Review collected by and hosted on G2.com.

What do you dislike about Swag Pro (by Swag.com)?

There was an unexpected fee to have an item shipped within the timeline that was specified when I viewed the item online. But it was still reasonable for the timeline I needed. Review collected by and hosted on G2.com.

What problems is Swag Pro (by Swag.com) solving and how is that benefiting you?

We have not redesigned our trade show booth materials yet and Printfection allowed me to order individual items that still convey our brand in a professional way. It makes my life easier because I can stay on budget and make our sales team happy. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Kristen M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kristen M.")
KM

Kristen M.

Head of Marketing

Mid-Market (51-1000 emp.)

5/3/2025

"Excellent customer service and a good way to stay organized"

5/5

What do you like best about Swag Pro (by Swag.com)?

The customer service has been outstanding. Each time I've had a support request, the support team gets back to me quickly, thoroughly, and pleasantly. Which is so important when you're shipping things in conjunction with event deadlines. The software also makes it easy to keep track of all of our swag. Review collected by and hosted on G2.com.

What do you dislike about Swag Pro (by Swag.com)?

The platform does have a learning curve but I don't really see it as a platform flaw. I think that there's a lot of terminology and complexity when it comes to inventory that may be hard to avoid. Review collected by and hosted on G2.com.

What problems is Swag Pro (by Swag.com) solving and how is that benefiting you?

Being able to ship and store swag and event booth collateral without having to keep track of everything by myself. It helps me to stay organized and on top of what's in our inventory. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Verified User in Outsourcing/Offshoring](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Outsourcing/Offshoring")
AO

Verified User in Outsourcing/Offshoring

Mid-Market (51-1000 emp.)

8/20/2023

"Easy use for worldwide companies"

4.5/5

What do you like best about Swag Pro (by Swag.com)?

Printfection has proven invaluable for our company, especially considering our widespread operations across approximately 60 countries. By entrusting them with the coordination, necessary details, and shipping of our team's swag, they have streamlined the entire process, ensuring convenience for all parties involved. Review collected by and hosted on G2.com.

What do you dislike about Swag Pro (by Swag.com)?

In the catalog, there is a limitation wherein you can't simply right-click to open an item in a new window. Additionally, it's worth noting that shipping to Brazil (BR) is currently not an available option. Review collected by and hosted on G2.com.

What problems is Swag Pro (by Swag.com) solving and how is that benefiting you?

Printfection is addressing a specific challenge for our company. With our operations spanning around 60 countries and our team members working remotely, managing the distribution of team swag was becoming complex and time-consuming. Printfection has streamlined this process by taking care of all the logistical aspects, from organization to shipping. This has significantly simplified the swag distribution process, ensuring a seamless experience for everyone involved. Review collected by and hosted on G2.com.

Show More

5/8/2025
Current UserValidated ReviewerSource: Organic

 ![Staci C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Staci C.")
SC

Staci C.

Director, Channel Marketing

Mid-Market (51-1000 emp.)

5/13/2025

"Super easy to work with; top notch products"

5/5

What do you like best about Swag Pro (by Swag.com)?

I like my account team most. I tend to be all over the place and look to my account team to help me generate new, fresh ideas. They wow me every time. Review collected by and hosted on G2.com.

What do you dislike about Swag Pro (by Swag.com)?

Sometimes the required lead time doesn't work with my timeline. It's more of a me (lack of planning) issue than a Printfection issue. Review collected by and hosted on G2.com.

What problems is Swag Pro (by Swag.com) solving and how is that benefiting you?

Printfection allows me to have all of my promotional orders in one place. They also provide a super easy to use platform that makes sending items to my 100+ events seamless. This saves me hours of spreadsheet and inventory management. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Tyson J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tyson J.")
TJ

Tyson J.

Manager of Demand Generation

Market Research

Mid-Market (51-1000 emp.)

1/16/2025

"Amazing team that solves real business challenges"

5/5

What do you like best about Swag Pro (by Swag.com)?

Branded products planning and management is always something that feels like a non-issue for a smaller organization... until it becomes a huge issue as the company grows. Printfection has been my vendor of choice at multiple growing startups to improve our swag game, plan orders and manage inventory, and delight stakeholders both internally and externally. The client success team is world-class and the support we receive is top notch across the entire swag lifecycle. Review collected by and hosted on G2.com.

What do you dislike about Swag Pro (by Swag.com)?

The UI looks relatively unchaged over the past few years. Thankfully the functionality is solid and stable, but I'm looking forward to the Printfection team innovating new simpler workflows and solutions. Review collected by and hosted on G2.com.

What problems is Swag Pro (by Swag.com) solving and how is that benefiting you?

Ideating new branded products and swag for external clients and internal employees.

Designing and approving our branded products with multiple teams.

Placing and renewing inventory orders from different budget lines and departments.

Managing inventory levels across SKUs to keep our staff happy and supplied.

Kitting and shipping swag bundles for events and conferences.

Providing at-need access to our swag closet for Marketing, Sales, CS, and People teams.

Managin spend and budgets across departments. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
UC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

9/9/2025

"Easy way to track gifts to prospects"

3.5/5

What do you like best about Swag Pro (by Swag.com)?

I like the email notifications showing when gifts are in transit and delivered so that I know the appropriate time to follow up with prospects Review collected by and hosted on G2.com.

What do you dislike about Swag Pro (by Swag.com)?

Several emails per item can lead to clutter in the inbox Review collected by and hosted on G2.com.

What problems is Swag Pro (by Swag.com) solving and how is that benefiting you?

Printfection solves the problem of needing to manually track gifts sent to prospects through tracking numbers, making my life easier and giving me more time in the day to focus on other prospecting activities Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Bal S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bal S.")
BS

Bal S.

Marketing, North America

Mid-Market (51-1000 emp.)

9/9/2025

"Excellent centralized resource for swag management"

5/5

What do you like best about Swag Pro (by Swag.com)?

Excellent onboarding, quick to set up and get going Review collected by and hosted on G2.com.

What do you dislike about Swag Pro (by Swag.com)?

Price of swag may be higher, but overall platform makes up for it. Review collected by and hosted on G2.com.

What problems is Swag Pro (by Swag.com) solving and how is that benefiting you?

Centralized warehousing of all swag across North America Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Jeanie D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeanie D.")
JD

Jeanie D.

Field Marketing Manager

Mid-Market (51-1000 emp.)

3/10/2025

"Perfection from Printfection"

5/5

What do you like best about Swag Pro (by Swag.com)?

I like best working with Alicia and Jae. They always are super helpful, provide great suggestions and ideas. Both Alicia and Jae are super professional, kind and patient. I can tell that they enjoy their jobs. I like how if I have a clarifying question about customer sourced orders, or shipping questions that the team is quick to respond and provide me with what I can expect. Review collected by and hosted on G2.com.

What do you dislike about Swag Pro (by Swag.com)?

I can't think of anything at the moment. Review collected by and hosted on G2.com.

What problems is Swag Pro (by Swag.com) solving and how is that benefiting you?

Printfection always helps me solve creativity with swag giveaways. If I am looking to provide swag to either C-level or practitioner level, Printfection provides great ideas on what items work best within my budget. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Diane Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Diane Q.")
DQ

Diane Q.

Customer Relationship Manager

Mid-Market (51-1000 emp.)

8/10/2023

"Best Swag Company to work with!"

4.5/5

What do you like best about Swag Pro (by Swag.com)?

I love that Prinfection staff works with you and is incredibly helpful from start to finish. That partnership is invaluable. Also, the swag selection is great and if Printfection doesn't have it, the team will find it for you! Review collected by and hosted on G2.com.

What do you dislike about Swag Pro (by Swag.com)?

Not really a criticism, but it takes a little while to learn how to work in the Printfection platform. Anything new takes time to learn but I love that the platform has so many options, as simple as sending a card with our swag which our previous swag company did not have that capability. Review collected by and hosted on G2.com.

What problems is Swag Pro (by Swag.com) solving and how is that benefiting you?

Printfrction works with us to get the best quality swag for our staff and customers! I can send items quickly and get reports on everything I need. If Printfection does not have an item in inventory, they work hard to source it! Review collected by and hosted on G2.com.

Show More

1/16/2025
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

##### Categories on G2

[Direct Mail Automation](https://www.g2.com/categories/direct-mail-automation)[Print Fulfillment Services](https://www.g2.com/categories/print-fulfillment-services)[Promotional Product Management](https://www.g2.com/categories/promotional-product-management)

[Direct Mail Automation](https://www.g2.com/categories/direct-mail-automation)[Print Fulfillment Services](https://www.g2.com/categories/print-fulfillment-services)[Promotional Product Management](https://www.g2.com/categories/promotional-product-management)[Account-Based Direct Mail](https://www.g2.com/categories/account-based-direct-mail)

[Show MoreShow Less](javascript:void(0);)

##### Explore More

[Which enterprise mobility management solutions offer zero-touch enrollment and automated device provisioning while meeting compliance requirements?](https://www.g2.com/discussions/which-enterprise-mobility-management-solutions-offer-zero-touch-enrollment-and-automated-device-provisioning-while-meeting-compliance-requirements)[Virtual Data Room Software](https://www.g2.com/discussions/how-are-teams-using-virtual-data-room-software-for-real-deals)[Leading sales training platforms for software firms](https://www.g2.com/discussions/leading-sales-training-platforms-for-software-firms)

[What is the best listing management tool for service-area businesses?](https://www.g2.com/discussions/what-is-the-best-listing-management-tool-for-service-area-businesses)[What Java Development Kit distributions are highest rated for enterprise deployments and performance?](https://www.g2.com/discussions/what-java-development-kit-distributions-are-highest-rated-for-enterprise-deployments-and-performance)[Pros and Cons Details](https://www.g2.com/products/swag-pro-by-swag-com/reviews?qs=pros-and-cons)

[Show MoreShow Less](javascript:void(0);)