--- title: PrimoDialler Reviews meta\_title: 'PrimoDialler Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how PrimoDialler works for a business like yours. aggregate\_rating: rating\_value: 2.7 review\_count: 3 scale: '5' date\_modified: '2026-07-17' parent\_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center --- # PrimoDialler Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by PrimoDialler but has limited features. Are you part of the PrimoDialler team? [Upgrade your plan](https://my.g2.com/primodialler/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! PrimoDialler is a All-in-one Cloud Contact Centre giving you all the features & benefits of an advanced VOIP Dialler system from a British based team. Increase Sales. Create a complete multi channel contact centre, which is simple, fast and flexible. With us your customer service is faster, seamless and complete customised to your requirements. * * * Seller [Primo Dialler](https://www.g2.com/sellers/primo-dialler) Discussions [PrimoDialler Community](https://www.g2.com/products/primodialler/discuss) Overview by Kevin Box Show More ## Top-Rated Alternatives [ ![Agentforce Service (formerly Salesforce Service Cloud)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agentforce Service (formerly Salesforce Service Cloud)") Agentforce Service (formerly Salesforce Service Cloud) 4.4/5(7,358) ](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) [ ![Talkdesk](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Talkdesk") Talkdesk 4.4/5(2,569) ](https://www.g2.com/products/talkdesk/reviews) [ ![JustCall](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "JustCall") JustCall 4.3/5(2,393) ](https://www.g2.com/products/saas-labs-justcall/reviews) [ View All Alternatives ](https://www.g2.com/products/primodialler/competitors/alternatives) ![John Mark D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John Mark D.") JD John Mark D. E-commerce Sales Executive Small-Business (50 or fewer emp.) 8/7/2025 "Predictive Dialing Tool | CRM" 4.5/5 What do you like best about PrimoDialler? Primo is a user-friendly tool that has been helpful on data analysis and handling customer's information. Review collected by and hosted on G2.com. What do you dislike about PrimoDialler? Latency occurs sometimes but just need to relaunch and it works fine. Considering a strong internet connection because this is a web-based tool. Review collected by and hosted on G2.com. What problems is PrimoDialler solving and how is that benefiting you? Ease of Data Analysis. All in one tool for taking calls and handling customer's data. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") AR Verified User in Real Estate Small-Business (50 or fewer emp.) 2/20/2024 "Great features but quite difficult to set up" 3/5 What do you like best about PrimoDialler? We liked how it has a multi-line dialer and allowed for us to use APIs to send data back to our CRM. Review collected by and hosted on G2.com. What do you dislike about PrimoDialler? Very difficult to set up the entire dialer. Review collected by and hosted on G2.com. What problems is PrimoDialler solving and how is that benefiting you? It allowed us to contact multiple prospects at once and send data back to our CRM Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") AR Verified User in Real Estate Small-Business (50 or fewer emp.) 7/25/2022 "Dialer does everything you need it to, but the setup is nearly impossible." 0.5/5 What do you like best about PrimoDialler? It seems to do just about anything you can think of in a dialer. The support team will help you get it set up for long term use even if it does take time. It probably has more functionality than most competitors. Review collected by and hosted on G2.com. What do you dislike about PrimoDialler? Do not expect to see a positive ROI with this product quickly. It is a money pit. We have had it for a few months and still have only got it 20% set up. Today they decided to raise our price by 10% for no reason, despite us complaining about the product. When you are setting up the product, there are dozens, maybe hundreds fields and options that are often ambiguous acronyms with no explanation. So many so that you will have no idea what you're doing. The documentation is laughable, probably the worst I've seen in any saas product, and if you ask support, they will tell you that if you select the wrong option, the whole thing could break. So setting up the system on the admin side is a minefield. Sometimes it takes support multiple days to get back to us with a simple question. I have asked them to provide more documentation and they essentially said they don't see the value in it, because users should reach out to their support with questions. Which again, significantly prolongs the setup period. Even if you are technically sophisticated uploading a simple list to call manually can easily take hours of your time. Overall the experience is dismal. Review collected by and hosted on G2.com. What problems is PrimoDialler solving and how is that benefiting you? Like most VOIP solutions it allows us to dial wherever we need to. When working it allows you to dial just about anywhere in the world. As of now it is not benefiting us because it does not work. Review collected by and hosted on G2.com. Show More 8/5/2022 Validated ReviewerSource: Organic ### There are not enough reviews of PrimoDialler for G2 to provide buying insight. Below are some alternatives with more reviews: [ 1 ![Agentforce Service (formerly Salesforce Service Cloud) Logo](https://images.g2crowd.com/uploads/product/hd_favicon/e2170cb2fb1e97e4b23447ad004fa376/agentforce-service-formerly-salesforce-service-cloud.svg "Agentforce Service (formerly Salesforce Service Cloud) Logo") Agentforce Service (formerly Salesforce Service Cloud) 4.4 (7,358) Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform. ](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews "Agentforce Service (formerly Salesforce Service Cloud)")[ 2 ![Talkdesk Logo](https://images.g2crowd.com/uploads/product/hd_favicon/e5d8a3a3c9ff90541ffb5e4cf13b063f/talkdesk.svg "Talkdesk Logo") Talkdesk 4.4 (2,569) Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience. ](https://www.g2.com/products/talkdesk/reviews "Talkdesk")[ 3 ![JustCall Logo](https://images.g2crowd.com/uploads/product/hd_favicon/905949d64d774031094b71b622a24709/saas-labs-justcall.svg "JustCall Logo") JustCall 4.3 (2,393) JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries ](https://www.g2.com/products/saas-labs-justcall/reviews "JustCall")[ 4 ![CloudTalk Logo](https://images.g2crowd.com/uploads/product/hd_favicon/34c81740336bdca5c84a6359c8022c68/cloudtalk.svg "CloudTalk Logo") CloudTalk 4.4 (1,851) CloudTalk is a remote-ready cloud call center software for sales and customer support teams. 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