We are a Specialty Pharmacy with a unique niche. Innovation and simplicity equals productivity. In turn that leads to patient engagement and satisfaction. The goal is to have a partner that can design that path with you. That is why we partner with PrimeRx looking into the ever-changing future of pharmacy. It is not the strongest who survive is the most adaptable to the changes. Review collected by and hosted on G2.com.

The UI/UX design is to old needs a new design. Take what is no longer need it in the industry out. Also make sure to test the new versions some QA is need it. I will also start thinking on a better approach for cloud services and multiple locations. The workflow needs a lot more attention same with the clinical approach to patients. API is need it for a successful partnership. Review collected by and hosted on G2.com.

The system is very simple and has an user friendly interface. Training new staff to use the software is a breeze. They also have a lot of training videos online, and they offer training classes as well.

Their customer support is great and have been able to resolve my issues quickly. Their support team and developers continue to be innovative in adding new features as well as adding functionality when requested. They respond promptly and problems are resolved very quickly. Their support team enjoys working with customers to fully understand the problems to produce the proper solutions.

The software is built specifically for the independent pharmacy owner. They are definitely the market leaders in the independent pharmacy management solution space. Review collected by and hosted on G2.com.

There's nothing that I don't like about this system. Review collected by and hosted on G2.com.

The system itself is very robust with many configurable features. However, when there is a new business need that can't be solved within the system, the Micro Merchants team are available and willing to discuss the best possible way of solving for the need. When that requires a system enhancement they're quick to deliver! Review collected by and hosted on G2.com.

There's nothing I dislike. I would like to be able to create my own reports when I need something custom and specific to a particular scenario. Review collected by and hosted on G2.com.

The best part about PrimeRX in my opinion is the shortcuts to do things like discontinue prescriptions from a mouse right-click, and also the ability to search for insurance through the eligibility check. I also enjoy having the ability to add multiple address fields for the delivery slips. Review collected by and hosted on G2.com.

There are no downsides to using PrimeRX. Over the last 9 years, there are things that I wish were a little bit different. I would like the ability to make a prescription "current" from a right-click mouse option. I also wish th color code for prescriptions that used the last refill were not a red shade, as red is to indicate discontinued prescriptions. Review collected by and hosted on G2.com.

I don't feel anything good about this software Review collected by and hosted on G2.com.

EDI is a mess, they do not have automatic fills, POS system makes errors, SMS messages, Verification screen has inaccurate information of profit made on an Rx, so many bugs in software, inefficient staff. Upper management is reckless, all they are concerned about binding you in contract and they will lie about lot of things until you sign contract. Review collected by and hosted on G2.com.

RX Color Legend Patient History, Sfax, AutoRefills, link to CMM for Prior Authorization, MD Calls history, Reports (Customized and pre-designed), scanned scripts attached in Doc tab, Drug inventory, Batch and realtime deliveries, etc. Review collected by and hosted on G2.com.

Drug pick verification and label queue are a bit time consuming on a busy days Review collected by and hosted on G2.com.

Windows based with the flexibility to multitask on different screens. Fully integrated POS system with most wholesalers Review collected by and hosted on G2.com.

A busy screen where the same task can be done from too many different function keys, more graphics are needed rather than words to describe function keys Review collected by and hosted on G2.com.

I really fine one of the best features with PrimeRX software is the ability to work with the support team to creat different reports if they do not have it built within the software. Review collected by and hosted on G2.com.

The customer service calls sometimes need a little help because everyone does not speak english that well. Review collected by and hosted on G2.com.

I key compliance packs mostly, so I enjoy the use of RxAdmin. Review collected by and hosted on G2.com.

I believe that it would be better if I could save time input information on a patient's own profile. Different people take the same med at different times often. Review collected by and hosted on G2.com.

Ease of use - quick menu pull up - multiple screens - multiple users - security clearances Review collected by and hosted on G2.com.

reporting for accounts receivable - hard to get an accurate account of what is expected from all insurance companies and what has come in Review collected by and hosted on G2.com.