Jason L.
JL
Jason L.
Sr. Product Marketing Manager
Small-Business (50 or fewer emp.)
"Excellent B2B Targeting for Meta, Google, and More"
5/5
What do you like best about Primer?

Translating B2B audiences and similar targeting to social and ad platforms that run mostly on personal email addresses and identifiers has always been challenging as you're often working off business emails. I've tried a couple of solutions, e.g., running Clay tables (but that burns through lots of Clay credits, and syncing to platforms is a pain), as well as MetaMatch and Bombora (the quality of the audience data is suspect and I got terrible results).

Enter Primer: They do the best job of making it easy to build audiences and sync them with Google, Meta, and LinkedIn as they resolve to identifiers those platforms can ingest. Plus, they allow you to sync with CRMs like HubSpot or Marketo to build additional audiences and use your CRM for exclusion or suppression.

The quality of the data is the best I've seen as we've A/B tested Primer vs. other audience solutions and Primer consistently comes out on top as far as metrics that we ultimately care about like conversions, influenced pipeline, and revenue. I'll always gladly take more qualified traffic over more overall traffic.

You're not forced to talk to a salesperson and simply take their word for it -- they offer a generous free trial that allows you to test out a couple of audiences. Review collected by and hosted on G2.com.

What do you dislike about Primer?

Some features (such as ad destinations of Reddit, X, and TikTok) are beta, but the team works with you to get those set up. It's somewhat manual, but here's hoping they automate the connections or pipes like they did for LinkedIn, Google, and Meta. Like their standard destinations, we've seen improvements when using Primer data for beta destinations like Reddit and X. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"A must-add to your ABM stack"
5/5
What do you like best about Primer?

Ease of use - connects to CRMs without much hassle and the data quality is solid. Review collected by and hosted on G2.com.

What do you dislike about Primer?

Nothing I dislike at this time. Everything I experience is as advertised. Review collected by and hosted on G2.com.

Gaurav N.
GN
Gaurav N.
Sr. Demand Generation Manager
Mid-Market (51-1000 emp.)
"A gamechanger for multi-channel marketing"
5/5
What do you like best about Primer?

Primer allows you to target exactly who you want to using your first party data coupled with third party data across the major digital ad platforms for social and search. They also make all of the integrations easy and straight forward so it's quick to implement and get started. You even have the ability to use reliable and accurate occupational based targeting, exclusive to LinkedIn, on other ad platforms (taking advantage of their cheaper costs) with the highest match rates in the industry. Anyone who does b2b marketing should be using Primer every single day. Review collected by and hosted on G2.com.

What do you dislike about Primer?

Initially, the product had some latency and usability issues but as of the recent updated platform roll out those have all been taken care of. Serious kudos to the Primer team for the updated release and all of the white glove service along the way. Review collected by and hosted on G2.com.

Marcus M.
MM
Marcus M.
Growth Marketing Specialist
Mid-Market (51-1000 emp.)
"The best option to increase lead quality on paid social channels"
5/5
What do you like best about Primer?

The platform is incredibly strong and easy to use—Primer has helped us significantly increase our ROAS on Meta Ads by ensuring our campaigns target the right people. If you're running B2B acquisition campaigns on paid social channels, I highly recommend Primer! Review collected by and hosted on G2.com.

What do you dislike about Primer?

We haven't encountered any significant issues. It would be great to have TikTok Ads as a destination in the future! :) Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Powerful tool unlocks LinkedIn-level B2B targeting on Google and Meta"
5/5
What do you like best about Primer?

Primer is awesome for building hyper-precise B2B audiences for paid social, search, & display. This unlocks targeting that was previously only available on LinkedIn on other channels like Google and Meta. It's also great for maintaining ABM / target account lists - since it dynamically reads from your CRM, there's no need to consistently upload new account lists into LinkedIn every quarter. Saves a ton of time and boosts paid program efficacy. Review collected by and hosted on G2.com.

What do you dislike about Primer?

Haven't had any significant problems. It would be cool if they added more destinations like Connected TV platforms, but I hear this is already on the roadmap. Review collected by and hosted on G2.com.

Jason N.
JN
Jason N.
Mid-Market (51-1000 emp.)
"A Performance Marketer's Dream Come True"
5/5
What do you like best about Primer?

The flexiblity of the platform and robust features that allow you to directly integrate data from the CRM and build audiences directly aligned to business goals. We did not experience any big issues during the implementation process.

Without Primer, you're at the mercy of the platforms and if you're focused on ABM, it's usually defaults to Linkedin.

Primer expands the field to enable you to have account targeting on Meta, Google, and more with the ability to export the list so you can format to whichever channel you so choose. I've seen match rates over 60%.

As our business is iterating on our ICP, I am able to quickly get into Primer, chose the right filters and set a regular schedule for them to sync to our ad platforms. As long as our CRM is kept up to date, I no longer have to worry about having to recreate an audience segment, export a list in the CRM and reupload. This opens doors to many directions.

The support and attention you get from the team is amazing and I appreciate them stepping in whenever I have questions/issues. Review collected by and hosted on G2.com.

What do you dislike about Primer?

- There is a limit of contacts per audience you create, but I was informed this will be updated.

- Lack of reporting, be great to have a full view into the audiences being utilized and the traffic that is acquired from the list

- Organizing segments when you have a bunch can be challenging today

- No campaign optimization feature Review collected by and hosted on G2.com.

Kairav S.
KS
Kairav S.
Product Manager
Mid-Market (51-1000 emp.)
"Primer - Data Enrichment necessity but soon extinct post AI"
0.5/5
What do you like best about Primer?

Primer in itself is an interesting data enrichment tool. I installed it couple of years back to enrich my org's Salesforce lead data with most updated info. We're into $$ financing business to SMB's so it was quite essential for us to have most updated info to qualify the clients we want to provide financing.

Cut to 2023 and we now use Open AI integration to update leads. Primer is at very early stage, it has lot integration issues. I wouldn't recommend the tool to anyone escpecially post AI era. There are lot of free/better tools available now to enrich your data. Review collected by and hosted on G2.com.

What do you dislike about Primer?

Quite lot of things. The tool has lot of bugs. The integration interface has quite lot of issues and it's outdated. The customer support lacks understanding and it not equipped with the necessary skill set. Plus, the data enrichment isn't unique and has data consistency issues so it will require you quite a bit of manaul clean-up.

Also, The tool is not user friendly to set up custom integration rules. Review collected by and hosted on G2.com.

Response from Keith Delaney of Primer

Hi Kairav,

Thank you for taking the time to share your feedback. After looking into our records, we couldn't find any indication that you've signed up for our platform, though we have been collaborating closely with your colleagues, Graham and BJ, who have shared positive feedback and seem to be deriving significant value from our tool. In fact they published a case study with us: https://www.sayprimer.com/customers/kickfurther-b2b-teams-niche-icp

It’s worth noting that our CRM enrichment product was in beta and is no longer supported as we've decided to take it back to the drawing board based on early feedback. Our core offering focuses on reading data from CRMs and other sources to build effective ad audiences, which is where the majority of our customers see the most value.

We’re always looking to improve and innovate, and your feedback is crucial to that process. If you have any insights or suggestions on how we can better serve your needs, particularly in our primary area of focus, we’d love to hear them.

See how Primer improved
AG
Atletica G.
Communication Manager
Electrical/Electronic Manufacturing
Small-Business (50 or fewer emp.)
"A Great Tool For Managing Business Workflows"
4.5/5
What do you like best about Primer?

The product enables Ai powered workflows

Personalisation of the software.

Integration of the software with CRM.

Availability of quality leads and real-time email verification.

It is a reliable source of getting verified emails for prospects.

The software is always up to date with no issues of updates when it is in use.

Increased return on invested capital and personalised customer services.

Prymer enables proper marketing and segmentation.

Quick validation and verification.

Quality customer service and unlimited frequency of use.

Sale's targeting and lead quality leads. Review collected by and hosted on G2.com.

What do you dislike about Primer?

The software is not for small businesses and organisations with low profit margins, it is for established businesses.

It is very pricey and requires high capital investments. Review collected by and hosted on G2.com.

SL
Shaharuzzaman L.
Founder
Information Technology and Services
Small-Business (50 or fewer emp.)
"Streamlined Marketing Powerhouse"
5/5
What do you like best about Primer?

What I like best is the comprehensive subscription plan. It offers unlimited high-match rate ad audiences with flexible refresh options. The Salesforce integration for read and write, along with CRM enrichment, ensures seamless workflow. Primer Conversion Reporting and dedicated Customer Success support enhance overall effectiveness. Online DPA/MSA adds convenience to the package. Review collected by and hosted on G2.com.

What do you dislike about Primer?

One downside is that it could be more user-friendly in terms of interface and navigation. Improving the overall user experience would make it even better. Review collected by and hosted on G2.com.

Jim L.
JL
Jim L.
Digital Marketing Director
Mid-Market (51-1000 emp.)
"ABM KIller"
5/5
What do you like best about Primer?

Primer replaces all my DSP relationships because now I can target the needles and not the haystacks. The V2 speed is incredible when it comes to creating custom audiences you use in GoogleAds, LinkedIn and Meta. Review collected by and hosted on G2.com.

What do you dislike about Primer?

Other than not providing the associated demographic info with the targeted audience, there is nothing I don't like. This will change the way you do marketing. Review collected by and hosted on G2.com.