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UI

Verified User in Insurance

Small-Business (50 or fewer emp.)

5/1/2018

"Awesome Job"

4/5

What do you like best about CoAd Pay?

They have a great support team along with a great program. It makes it nicer knowing there is support when needed. Review collected by and hosted on G2.com.

What do you dislike about CoAd Pay?

The support team is great but due to it being a newer company there isn’t always a solution to a problem. Review collected by and hosted on G2.com.

UF

Verified User in Financial Services

Mid-Market (51-1000 emp.)

12/27/2017

"Not very intuitive "

3.5/5

What do you like best about CoAd Pay?

summary page with all the personal information. Review collected by and hosted on G2.com.

What do you dislike about CoAd Pay?

finding items, the help text is good, but, the site is not intuitive. Review collected by and hosted on G2.com.

UM

Verified User in Mental Health Care

Mid-Market (51-1000 emp.)

1/30/2018

"Needs a few improvements "

4.5/5

What do you like best about CoAd Pay?

Running reports and allowing me to upload documents and photos. Review collected by and hosted on G2.com.

What do you dislike about CoAd Pay?

Finding children belonging to employees. Review collected by and hosted on G2.com.

UM

Verified User in Medical Practice

Small-Business (50 or fewer emp.)

12/24/2017

"Easy to use for employees and employers"

5/5

What do you like best about CoAd Pay?

Logging on is so easy and logging on from my phone Review collected by and hosted on G2.com.

What do you dislike about CoAd Pay?

How the vacation time is listed. Can't tell what you actually have. Review collected by and hosted on G2.com.

Response from Sean McCaffrey of CoAd Pay

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Hello!

Thank you so much for taking the time to let us know how you feel. We are pleased to hear that you are having a positive experience working with PrimePay. We always take into account ways that we can improve our systems, so we value this information!

- Team PrimePay

JC

Jeff C.

Human Resource Business Partner

Computer Software

Mid-Market (51-1000 emp.)

10/18/2016

"SyncHR is new but is making good strides in the right direction! "

4/5

What do you like best about CoAd Pay?

I think the best part of SyncHR is the support team. While they are a newer company, they are quick to get back to you with any questions about the program, whether it be reporting, core HR things like payroll and benefits, or questions regarding the system in general. The system looks pretty good but is not super intuitive. Review collected by and hosted on G2.com.

What do you dislike about CoAd Pay?

Being a newer program it is tough to implement bigger system features in a timely manner. While the support team is quick to get back to you, they don't always have accurate changes they can implement. The system is not very intuitive but is functional. Review collected by and hosted on G2.com.

Recommendations to others considering CoAd Pay:

If you switch to SyncHR, realize that it is a newer company with lots of growing in the future. They keep making great improvements and are quick to get back to you. It's a great program! Review collected by and hosted on G2.com.

What problems is CoAd Pay solving and how is that benefiting you?

We moved over to SyncHR from UltiPro and despite some hiccups moving over, we like the system. Improvements are being made all the time and it helps us do a lot of things easily like I-9, taxes, payroll, etc. Review collected by and hosted on G2.com.

ES

Erica S.

Senior Manager, HR

Retail

Mid-Market (51-1000 emp.)

7/30/2015

"HR Ops Simplified with Payroll, Benefits Admin & HRIS all in one solution"

4.5/5

What do you like best about CoAd Pay?

The platform, as a whole, is simple to use from both an administrator standpoint and an employee self-service standpoint. I specifically like the ease of use for employee onboarding. We've received unsolicited feedback from new hires about how easy it was to enter all of their information/benefit elections. I can't recall ever getting unsolicited POSITIVE feedback on an HRIS platform in my career, so this is an HR win! I also use the Org Chart almost on a daily basis. Review collected by and hosted on G2.com.

What do you dislike about CoAd Pay?

I think there is room for improvement on their benefits comparison tool. We have a fairly comprehensive benefit offering, which includes an HDHP & HSA (with a tiered employer contribution), so I would have liked to have been able to show employees a better true cost comparison at the point of benefit election. I don't think anyone out there (in the HRIS world) has this type of functionality though, and SyncHR has been receptive to enhancing their benefit comparison tool to include this type of data in the future. Review collected by and hosted on G2.com.

Recommendations to others considering CoAd Pay:

Any HRIS conversion/implementation is a major undertaking. Be sure to have the appropriate in-house resources, even if you're planning on using a 3rd party to run your implementation. Review collected by and hosted on G2.com.

What problems is CoAd Pay solving and how is that benefiting you?

Our main objective was to bring our HR function in-house. After an RFP with 4 other vendors, SyncHR was the solution that best fit our needs. We prioritized an all-in-one solution, cost, interface/ease of use and customization capability in our selection process. We successfully brought our data in house, with a system that can successfully be managed by one primary administrator (for a workforce of 330 employees). Review collected by and hosted on G2.com.

UC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

5/10/2016

"Over promised, Under delivered "

0/5

What do you like best about CoAd Pay?

Easy of access to information is great. The look and feel of the tool is good. Review collected by and hosted on G2.com.

What do you dislike about CoAd Pay?

Can't integrate with other tools as promised by the sales reps, a lot of problems implementing, loss of information, complete disaster! Review collected by and hosted on G2.com.