--- title: CoAd Pay Reviews meta_title: 'CoAd Pay Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 97 reviews by the users' company size, role or industry to find out how CoAd Pay works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 97 scale: '5' date_modified: '2026-07-29' parent_category: name: HR url: https://www.g2.com/categories/hr --- # CoAd Pay Reviews **Vendor:** CoAd **Category:** [Payroll Software](https://www.g2.com/categories/payroll) **Average Rating:** 4.2/5.0 **Total Reviews:** 97 ## About CoAd Pay CoAd Pay makes HCM simple. For over 38 years, we’ve combined unwavering service with a unified payroll platform that streamlines time tracking, payroll and tax filing, and compliance. The result? Employees get paid accurately and on time, while businesses save hours, reduce compliance worries, and gain efficiency with personalized support. What sets CoAd Pay apart? • Unlimited Payroll Runs: Process Payroll as often as needed at no extra cost. • Chat or Phone Support: Get quick answers from our team through real-time chat or US-based phone service. • Free 2-Day Direct Deposit: Pay employees quickly with no extra cost for fast processing. • Single or Multi-State Tax Filing: Handle all payroll tax filings for one or multiple states with ease and compliance. • Reports & Pay Stubs: Access detailed payroll reports and digital pay stubs anytime. To learn more, visit www.coad.com/products/payroll-software ## CoAd Pay Pros & Cons **What users like:** - Users commend PrimePay's **responsive customer support** , consistently providing professional and reliable assistance when needed. (26 reviews) - Users commend the **ease of use** of PrimePay, highlighting its user-friendly interface and smooth integration process. (25 reviews) - Users value the **responsive and caring support** from PrimePay, enhancing their overall payroll experience significantly. (23 reviews) - Users appreciate the **full-service payroll software** of PrimePay, simplifying tax management and report generation. (20 reviews) - Users appreciate the **immediate response time** of PrimePay, highlighting reliable support and quick assistance during payroll needs. (10 reviews) - Users highlight the **fast response of payroll specialists** as a significant advantage of PrimePay's service. (9 reviews) - Users value the **efficient payroll management** of PrimePay, enhancing HR operations and employee satisfaction significantly. (8 reviews) - Simple (7 reviews) - User Interface (7 reviews) - Automation (6 reviews) **What users dislike:** - Users highlight the **poor customer support** of PrimePay, citing long wait times and unresponsive service as major issues. (17 reviews) - Users express frustration over **missing features** , including limited payroll options and inadequate reporting capabilities. (7 reviews) - Users find **complex reporting** frustrating, with tedious processes and delayed access affecting their accounting efficiency. (5 reviews) - Users report **poor support services** from PrimePay, highlighting long wait times and unresponsive customer service on important issues. (5 reviews) - Users report significant **tax issues** with PrimePay, including incorrect withholding and frustrating customer service experiences. (5 reviews) - Users express frustration over the **lack of control and poor customer service** with PrimePay's employee management features. (4 reviews) - Invoicing Issues (4 reviews) - Users express frustration with **limited features** in PrimePay, leading to cumbersome payroll and oversight issues. (4 reviews) - Users highlight **payment issues** with PrimePay, citing high fees, poor customer service, and problematic payroll withholding. (4 reviews) - High Fees (3 reviews) ## CoAd Pay Discussions - [Is PrimePay a good company?](https://www.g2.com/discussions/is-primepay-a-good-company) - 1 comment - [View CoAd Pay pricing details and edition comparison](https://www.g2.com/products/coad-pay/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-03+01%3A51%3A00+-0500&secure%5Bsession_id%5D=9d422601-7b6c-4d70-9468-525e2fb5a1d3&secure%5Btoken%5D=b1d5f5ebd11b8789ae27948f2bbfb9c3858b9397e9111d3279e0fa41074bc537&format=llm_user) ## CoAd Pay Integrations - [Bridge](https://www.g2.com/products/stripe-bridge/reviews) - [Employee Navigator](https://www.g2.com/products/employee-navigator/reviews) - [Empower](https://www.g2.com/products/empower-erp-empower/reviews) - [Engagedly](https://www.g2.com/products/engagedly/reviews) - [Equifax API Developer Portal](https://www.g2.com/products/equifax-api-developer-portal/reviews) - [Human Interest](https://www.g2.com/products/human-interest/reviews) - [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) - [PlanSource](https://www.g2.com/products/plansource/reviews) - [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) - [Tray](https://www.g2.com/products/https-www-tray-com-br-tray/reviews) - [Workato](https://www.g2.com/products/workato/reviews) ## CoAd Pay Features **Core HR** - Organization Management - Time, Attendance, and PTO - Salary Structures - Compliance - Benefits Administration **Employee Self Service** - Web Portal - Benefits Manager - Mobile **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance **Automation** - Process Automation **Performance reviews** - 360 Reviews - Customizable Forms - Review Status Tracking **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery **Course Authoring** - Course Builder - Role-Based Templates - Assessments & Quizzes - Instructor-Led Training **Logistics** - Dashboards & Reporting - Data Collection - Lanuguage Options **Goals** - Goal-Setting - Company Goals And OKRs **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Integrations / APIs - Internationalization - Mobility **Taxes** - Tax Calculation - Tax Filing - Automatic Tax Payment **Course Delivery** - Learning Paths - Communication & Notifications - Assignment Scheduling **Management** - Schedule Creation Tools - Schedule Management - Employee Leave Management - User Access - User Role Access - Employee Information - Employee Information Automation **Feedback** - Continuous Feedback - Requesting Feedback - 1-On-1 Meetings - Public Praise **Integration** - API / Integration - Time Tracking Integration **Course Management** - Gamification - Varied User Types - Certifications - Industry Compliance **Monitoring** - Regulations Enforcement - Compliance Monitoring **Data** - Dashboards And Reports - Historical Data **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **Platform** - Reporting and Dashboards - User, Role, and Access Management - Performance and Reliability - Scalability **LMS Marketplace** - E-Commerce - Course Marketplace - Subscriptions **Agentic AI - Performance Management** - Multi-step Planning - Natural Language Interaction **Interface** - White Labeling - Multilingual **Training & eLearning** - Assessments and Practice - Content Delivery and Tracking - Content Creation - Customer Training - Manager Portals - Content Storage and Management - Content Libraries **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image **Agentic AI - Corporate Learning Management Systems ** - Adaptive Learning - Natural Language Interaction ## Top CoAd Pay Alternatives - [Paylocity](https://www.g2.com/products/paylocity/reviews) - 4.4/5.0 (6,046 reviews) - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,605 reviews) - [Paycor](https://www.g2.com/products/paycor/reviews) - 4.0/5.0 (1,560 reviews)