Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Efficient Pricing Solutions, But Needs Performance Boost"
4/5
What do you like best about Pricefx?

I like how Pricefx makes data processing easy and simplifies solving complex pricing issues. I also appreciate that it gives quick results even with large data sets. Additionally, the initial setup of Pricefx was easy for me. Review collected by and hosted on G2.com.

What do you dislike about Pricefx?

Performance improvements needed Review collected by and hosted on G2.com.

Response from Garth Hoff of Pricefx

Thank you for your thoughtful feedback. We’re delighted to hear that Pricefx is helping make complex pricing work easier, process large data sets efficiently, and deliver a smooth initial setup experience.

We’re excited to keep building on that value through continued innovation focused on speed, scale, and smarter decision-making. From our expanding portfolio of AI Agents to our cloud-native platform, Pricefx is designed to help customers act faster, surface insights sooner, and make pricing decisions with greater confidence in real time.

Thank you again for your partnership and for being part of the Pricefx journey.

Abhishek C.
AC
Abhishek C.
Associate Software Engineer
Mid-Market (51-1000 emp.)
"My experience with Pricefx on pricing optimization, and CPQ"
3.5/5
What do you like best about Pricefx?

well, kind of the whole package, you know? Like, the ease of use is really good—I don’t have to dig through a million menus or struggle to find what I need. And the implementation? Way smoother than I expected. Like, I was braced for months of headaches, but it just... worked? Which, honestly, was a nice surprise and there customer support is solid too ,they actually respond fast. My frequency of use is very high and number of features are high like enterprise pricing, optimization, and Configure-Price-Quote (CPQ).And yeah, integration? Super easy. Like, no big mess, no weird downtime—it just... plugged into our other systems without setting everything on fire. Review collected by and hosted on G2.com.

What do you dislike about Pricefx?

Okay, so don’t get me wrong—Pricefx is still solid, but yeah, it’s not perfect,Like, most of the time it’s super easy to use, but every now and then, I’ll click around and think, "Wait, why is this simple thing buried under three screens?".The number of features is great but also, too many options sometimes make it harder to figure out the exact thing you want. Review collected by and hosted on G2.com.

Response from Adela Sykorova of Pricefx

Hi Abhishek, Thank you so much for your thoughtful review! We're thrilled to hear that you're enjoying the full Pricefx experience—from the ease of use and smooth implementation to the fast and responsive customer support. It’s great to know that features like enterprise pricing, optimization, and CPQ are making a real impact in your daily work.

We also really appreciate your honest feedback about the occasional complexity in navigation and the abundance of options.

Thanks again for choosing Pricefx—we’re glad to be part of your pricing journey!

Bryan P.
BP
Bryan P.
Director of Pricing
Enterprise (> 1000 emp.)
"Great experience so far with Pricefx!"
5/5
What do you like best about Pricefx?

We love the configurability of the Pricefx product. We have some unique features to our business model that just couldn't be accounted for in most off the shelf pricing tools. Pricefx has allowed us to implement industry best practices, while still meeting the needs of our business. Review collected by and hosted on G2.com.

What do you dislike about Pricefx?

There's really not much that I dislike about Pricefx. So far, the product has been able to accommodate most of our needs. If I had to pick one thing, it would be around the area of audit compliance. We often need to get our developers involved to provide the level of reporting that's required by our internal and external audit teams. It would be nice to have more "off the shelf" audit compliance reporting. Review collected by and hosted on G2.com.

Response from Adela Sykorova of Pricefx

Hi Bryan. Thank you so much for your great review and for sharing your experience with Pricefx!

We’re thrilled to hear that the configurability of our platform has allowed you to implement industry best practices while still meeting the unique needs of your business model.

We also appreciate your feedback regarding audit compliance reporting.

Stephanie K.
SK
Stephanie K.
Pricing Director
Enterprise (> 1000 emp.)
"First time pricing software implementation - new Pricefx customer"
5/5
What do you like best about Pricefx?

The platform is rather intuitive and easy to learn. Milliken has benefited from deploying the Accelerators where they were available; we only wish there were more.

Our Customer Success Manager has brought in the right people at the right time to help us with integration and user adoption. Linda's support has changed the trajectory of our program. We're also working with her and Hartwig on a value story to satisfy the initial business case and to support continued investment.

So far, we've implemented Insights, Price Setting, and Quoting for a single business unit. Our users are in the system daily, and there's no going back to emails, spreadsheets, and backs of napkins. Review collected by and hosted on G2.com.

What do you dislike about Pricefx?

As a platform, there are many ways to accomplish the same goal. As Pricefx matures, I expect more direction around the best ways to accomplish specific use cases and more Accelerators.

The partner ecosystem is also a bit difficult to navigate; the right partner and Pricefx supporting team make all the difference.

We haven't used any of the more sophisticated integrations, so integration has still been a big piece of work despite being an SAP house. Review collected by and hosted on G2.com.

Response from Adela Sykorova of Pricefx

Hi Stephanie,

Thank you so much for your fantastic review and for choosing Pricefx. We’re thrilled to hear that you found the platform intuitive and easy to learn, and that the Accelerators have brought value where available. Your feedback about wanting more of them is noted and appreciated — it helps guide our roadmap.

A special shoutout to Linda and Hartwig — we’re so glad their support has positively influenced your program and that you're collaborating on a compelling value story to support continued investment.

Verified User in Consulting
AC
Verified User in Consulting
Mid-Market (51-1000 emp.)
"Flexible Pricing Customization with Good UI"
5/5
What do you like best about Pricefx?

Best thing about Pricefx is flexibility. You can tailor it to fit your pricing needs/strategy. It also has good UI. Review collected by and hosted on G2.com.

What do you dislike about Pricefx?

Initial setup and configuration is quite complex. It requires time, planning and sometimes support to set veverything right. Review collected by and hosted on G2.com.

Response from Garth Hoff of Pricefx

Thank you for your feedback. We’re glad to hear Pricefx’s flexibility and intuitive UI are helping you manage complex pricing across your portfolio and customer segments. Flexibility along with industry best practices are key areas that our customers most value in our software - along with our end-to-end capability and fast speed to value.

We also appreciate your note on initial setup. We’re continuing to invest in onboarding, guidance, and support to make implementation smoother while preserving the flexibility that makes Pricefx powerful.

Thanks again for sharing your experience. We value your partnership. Please keep in regular contact with our CSM so we can keep driving high levels of pricing ROI and keep you on the right path in your pricing software journey.

AG
Aaryan G.
Sr Manager, Business Intelligence and Process
Mid-Market (51-1000 emp.)
"Best for business quoting activities and customization"
5/5
What do you like best about Pricefx?

Its Quote types and its integration to analytics. Pricefx is heavily customizable, you can have different type of custom forms which we can use for different types of quoting activities. All the quoting activities are well integrated with Analytics. Each user can use quote fields and make their own dashboard. support is very good, they are very quick resolving some issues. More than 200 users uses daily for their activities. It never hang up on them. Review collected by and hosted on G2.com.

What do you dislike about Pricefx?

It requires development effort to add simple fields to the UI. I feel all the fields, columns, should be easily added by the users with no code.

User should have ability to design their own layout. Review collected by and hosted on G2.com.

Response from Adela Sykorova of Pricefx

Hi Aaryan, Thank you for your review on G2!

We truly appreciate your feedback and are glad to hear that our customizable quoting capabilities and integration with Analytics are supporting your business needs. It's great to know that Pricefx helps reduce turnaround time and supports over 200 users daily without issues.

Thank you also for highlighting areas for improvement, your input helps us grow and improve.

michael l.
ML
michael l.
Enterprise (> 1000 emp.)
"Director of Finance"
5/5
What do you like best about Pricefx?

Ease of use. Ease of Implementation. Customer Support. Number of Features Review collected by and hosted on G2.com.

What do you dislike about Pricefx?

None. The experience was excellent. Very professional. Review collected by and hosted on G2.com.

Response from Garth Hoff of Pricefx

Thank you for your thoughtful feedback. We are glad to hear that ease of use, smooth implementation, and strong customer support stood out in your experience. Delivering a platform that is both powerful and easy to adopt is a key focus, so it is great to see that reflected so clearly.

It is especially encouraging to hear how Pricefx is supporting your contract and spot pricing processes. These are often the most dynamic and competitive areas of pricing, and Pricefx is designed to help teams respond quickly to market changes, improve price consistency, and capture margin opportunities with greater confidence.

We appreciate your partnership and look forward to continuing to support your pricing success.

PL
Phil L.
Enterprise (> 1000 emp.)
"This review has been cancelled by the user!"
3.5/5
What do you like best about Pricefx?

This review has been cancelled by the user! Review collected by and hosted on G2.com.

What do you dislike about Pricefx?

This review has been cancelled by the user! Review collected by and hosted on G2.com.

Response from Garth Hoff of Pricefx

Thank you for sharing your experience! We are thrilled that Pricefx provides reliable visibility and serves as a powerful extension to your base platforms and ERP systems.

We also appreciate your feedback. Improving user experience and speed-to-value is our top priority, which is exactly why we recently launched Pricefx Agents. Customers are increasingly using the capability to automate manual tasks, eliminate repetitive clicks, and deliver instant, actionable pricing intelligence to drastically reduce build and review times. End-to-end price management workflow improvement is a key part of our product roadmap this year, please connect with your CSM to learn more about how these enhancements can improve your current processes.

You can learn more about how to leverage agents to further streamline your workflow and reduce manual effort here:

https://www.pricefx.com/software/pricingai/agents

See how Pricefx improved
Surya Reddy S.
SS
Surya Reddy S.
Software Engineer
Enterprise (> 1000 emp.)
"Effective pricing solutions and great dashboard"
4.5/5
What do you like best about Pricefx?

Pricing solutions and price list dashboards. Review collected by and hosted on G2.com.

What do you dislike about Pricefx?

The user interface isn’t very appealing. Review collected by and hosted on G2.com.

Response from Garth Hoff of Pricefx

Thank you for your feedback. We are pleased to hear that Pricefx is delivering value in managing pricing, particularly with large and complex datasets. Supporting high data volumes while maintaining accuracy and control is a core strength of the platform, and it is great to see that reflected in your experience.

We also appreciate your comments on the user interface. Improving usability remains a priority, with ongoing enhancements focused on simplifying workflows, modernizing the experience, and making daily tasks more intuitive. Our AI-driven workflows and agent capabilities are also helping customers streamline sales and pricing processes while driving stronger margin outcomes.

We appreciate your partnership and look forward to continuing to support your pricing goals.

Patrick A.
PA
Patrick A.
Pricing Manager
Enterprise (> 1000 emp.)
"Evaluation Pricing Module"
5/5
What do you like best about Pricefx?

Fast and automated pricing rounds including price uploads in Pricefx. Customer inquiries are recorded and influence further development. Review collected by and hosted on G2.com.

What do you dislike about Pricefx?

With the implemented and currently used modules, we have no disadvantages - on the contrary. Review collected by and hosted on G2.com.

Response from Adela Sykorova of Pricefx

Thank you so much, Patrick, for your great review and positive feedback!

We’re really glad to hear that the pricing automation and implementation are working well for you, and that our customer-driven development approach is appreciated.

Good luck with finalizing the reporting base — we’re confident the analytics modules will bring even more value once fully connected. And of course, our team is always here if you need any support along the way!