The most impressive aspect of our relationship with PRGx is how they have evolved from being a traditional "back-office" recovery auditor into a true strategic partner. While their core profit recovery capabilities (Merchandise and AP audits) are best-in-class, what sets them apart is their proactive approach to our business challenges.

They have been instrumental in helping us shift our model from reactive, retrospective recovery to proactive prevention. Their "Preventive Audit" programme has been a game-changer for our internal margin management, catching promotional set-up errors before they go live. Additionally, their Contract Compliance team has provided forensic-level insight into our complex high-spend contracts that we simply wouldn't have the capacity or specific technical expertise to uncover internally.

Beyond the financials, the team is professional, deeply knowledgeable about the retail ecosystem, and – crucially – collaborative. PRGx have actively supported our journey to build internal capabilities, demonstrating a commitment to our long-term business goals rather than just their own service scope. Review collected by and hosted on G2.com.

PRGx reporting is comprehensive and can be data-heavy, but they are always happy to synthesize it into executive summaries. Review collected by and hosted on G2.com.

I appreciate PRGX for its honest and candid sales advice along with straightforward service. The invoice checking algorithm is beneficial since PRGX does all the legwork for us and presents the results for review which simplifies my workflow. I also found the initial setup easy to manage, as any issues encountered were on our side. Review collected by and hosted on G2.com.

Maybe some of the info provided around access or frequently asked questions advice. Review collected by and hosted on G2.com.

They are experts in AP audits for duplicate payments, incorrect payments, incorrect billings, duplicate charges, missed rebates, and so on. The team is well equipped with strong knowledge and competency, and they handle these issues thoroughly and professionally. Review collected by and hosted on G2.com.

I wish they would expand coverage to include more countries in Asia and LATAM, with language support as well. Review collected by and hosted on G2.com.

I like their solution and their capability of recovering credits. The recovery is very consistent year after year. Review collected by and hosted on G2.com.

I expect PRGX to help by either enabling more credits or identifying why some credits aren’t being captured. Review collected by and hosted on G2.com.

PRGX provides support. Ensures everything is well managed. It also enables us to give attention to risk management aspects. I have no complaints. Review collected by and hosted on G2.com.

Its transaction management is improved to solve issues that arise. It doesnt entirely meet all our business requirements at times which is frustrating. Review collected by and hosted on G2.com.

Accounts Payable recovery and Recovery Audit Review collected by and hosted on G2.com.

Nothing, everything is fine and under control, in addition to the best support from the team whenever you need it. Review collected by and hosted on G2.com.

I believe in putting in hard hours and seeing results; however, this is not the case at PRGX. Regardless matter how hard they work, people are promoted, given raises, and given opportunities based on how well they get along with a single self-absorbed manager. The crew I worked with was highly talented in their jobs. He left after several years. Review collected by and hosted on G2.com.

We expect our business analysts at PRGX global to pay special attention to the risk management components of their projects. Review collected by and hosted on G2.com.

Accounts payable recovery is the best, identify and recover overpayments, in addition, to recover hidden profit and minimize risk. Review collected by and hosted on G2.com.

Nothing since these systems can make life easier and minimize human errors. Review collected by and hosted on G2.com.

The most helpful is Accounts payable recovery since it helps in the Accounts payable process and procurement process. Review collected by and hosted on G2.com.

With this software, there are many benefits, as it reduces time-consuming and human errors. Review collected by and hosted on G2.com.

Accounts payable recovery audit helps in procurement and AP process Review collected by and hosted on G2.com.

These softwares can make the work easier and reduce human errors in addition to reduce time consuming Review collected by and hosted on G2.com.