Software is very easy to deploy and setup. The interface is very user friendly. Review collected by and hosted on G2.com.
THere is nothing I dislike at this time with their software. Review collected by and hosted on G2.com.
It is good to be able to see important information easily. Review collected by and hosted on G2.com.
It would be good to have an archive area, for devices that have been removed from the account, with basic information like dates and device name.
Also, the dates need to be fixed on your portal. I see things like 3nd April (should be 3rd), or 4st of March (should be 4th). Review collected by and hosted on G2.com.
The Prey client is easy to install/update and works very reliably compared to other management systems we work with. Tech support has been responsive to questions. Review collected by and hosted on G2.com.
Occasionally we need to manually reinstall Prey Project when it has trouble updating itself. Review collected by and hosted on G2.com.
It helps us determine laptop names and locations...very valuable. Review collected by and hosted on G2.com.
Reall there is nothing. Maybe a touch faster. Review collected by and hosted on G2.com.
Prey is easy to use. The interface is user friendly and it just works. The team is always open to suggestions and will work to implement features that are recommended. Review collected by and hosted on G2.com.
it could use a few more features that the other players use such as integration with your PSA for billing if customers. Review collected by and hosted on G2.com.
Easy access to the Portal. Staff even with the time difference are very responsive. Review collected by and hosted on G2.com.
I have not had a down side or negative experience in my almost 5 years of having to engage with Prey. Review collected by and hosted on G2.com.
Automatic alerts and digest sent for monitored devices Review collected by and hosted on G2.com.
limited visibility into the endpoint beyond prebuilt monitoring Review collected by and hosted on G2.com.
Thank you for your honest review! All feedback pushes us forward to build a better product.
I believe it could be useful for you to meet with our Customer Success team and discuss your specific use case to see if we can help you make the most out of Prey. If this sounds good, please contact us at support@preyproject.com and our team will reach out to you as soon as possible.
Thanks!
What I appreciate most is the consistently to meet our needs. Review collected by and hosted on G2.com.
None that we are aware of, We look forward to seeing how Prey will continue to evolve and enhance their services. Review collected by and hosted on G2.com.
Installation is quick and easy, agent does not hog resources or interfere with the device. Very discreet. Alerts and warnings have saved us from losing a few laptops. Great value for money. Review collected by and hosted on G2.com.
Had a couple of incidents where the geo location was off or ineffective. I would like it if adding and removing licenses was an easier process and could be done directly from the portal. Review collected by and hosted on G2.com.
Ease of use. Covers all device types and laptops in one solution. Low monthly payment. Gives you all the tools to manage and secure lost devices. Review collected by and hosted on G2.com.
Takes a whie for location updates to come through. Review collected by and hosted on G2.com.