Sally B.
SB
Sally B.
Senior Software Engineer
Mid-Market (51-1000 emp.)
"Efficient and innovative e-commerce solution."
4.5/5
What do you like best about PrestaShop?

PrestaShop is a wonderful open source platform- all free and friendly. It's very easy to create multi-shops for more than one country and more than one language, and it's easy to build your own sub-sites in your online-shop with the help of some page builder modules. It's fully customizable and there are thousands of plugins to pick from to make it much easier to address concerns such as search engine optimization, email marketing integration, or payment methods to name just a few. Review collected by and hosted on G2.com.

What do you dislike about PrestaShop?

I haven't had the best experience with customer service, so you may need to talk about it, use online support, or get someone working in it. Other than that, Their customer care is not perfect, and if you're a newcomer, you'll definitely have to suffer if there's a technological problem. There are a lot of freelancers and a lot of add-ons, sadly not all of them are accurate. In those years, I've had some security concerns, but nothing too serious. Review collected by and hosted on G2.com.

Victoria E.
VE
Victoria E.
Marketing Specialist
Enterprise (> 1000 emp.)
"An Affordable and Creative Website Development Platform"
5/5
What do you like best about PrestaShop?

It facilitates in creating unique and intuitive e-commerce websites. Almost AP kind of solutions related to e-commerce is provided in it. It helps in developing high-end websites of e-commerce at very affordable and suitable price. It helps in taking care of each end every requirement of businesses as you will be able to customize each and everything through it easily.it is providing flexible and easy ways for customizing admin panel so that any feature can be easily added and deleted. Review collected by and hosted on G2.com.

What do you dislike about PrestaShop?

Its add-ons and additional features are expensive than other eCommerce platforms. It should provide management features for abandoned carts. It should also improve connections of CRM. It may create problems while creating websites. It support and documentation should be improved and updated. It is also lacking free extensions. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"Great CMS but poor back office layout"
3.5/5
What do you like best about PrestaShop?

It has all the functionalities you would need to start an e-commerce website and there are many plugins to add at an affordable price. Review collected by and hosted on G2.com.

What do you dislike about PrestaShop?

The management panel, which they call back-office is poorly designed. There is no easy way to customize it.

Also, as a default, the system installs so many plugins that do slow down the website and do not add incremental features to the website. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Real-time content aggregation encryption is exercised with prestashop."
4.5/5
What do you like best about PrestaShop?

A white panel with strong pink colors and blue lines contains an incredibly fast operation which is unwrapped with the help of the direct server of prestashop software, used to create a rich metadata sharing, transmitted to generate an encoded volume of content presentation, in which its data analysis power manages to establish production loads of informative connections relationship reports, Writing differential marketing orders, grouping resources through e-mail for enriched messaging, fast movements of scalable financial year, are part of the combined operation of this system, which works with a precise web approach, with a relation of robust passwords, processing of credit notes, allow that in my company can be defined large digital accesses. Review collected by and hosted on G2.com.

What do you dislike about PrestaShop?

The prestashop system has shortcomings in the time of analysis of auto save changes, because an error in its editing support page development steps prevents it from being configured quickly the proportion of adjustment needed to find improvements in the visual presentation of your online shopping program, which affects the proportion of business gains of the company that uses their services, because the diminished quality of design of its home page would contribute to an unfavorable credibility of commercial actions, being able to be administered with a quality of product vision specializations by means of professional digital panels, so an arrangement of analysis containment facilities should be made to recognize a completely fast incorporation of changes for the client. Review collected by and hosted on G2.com.

Samantha A.
SA
Samantha A.
Sales Representative/Territory Management
Mid-Market (51-1000 emp.)
"Appealing and Affordable E-Commerce Platform"
5/5
What do you like best about PrestaShop?

It helps in creating a functioning and responsive online web-based stores. As it is open-source therefore the professional community is always available for facilitating you. It is more beneficial for you as it is providing technical support through experts for maintenance any resolving any query about your website. Merchants who don’t have a huge amount to invest they can prefer Prestashop to start their online business. Review collected by and hosted on G2.com.

What do you dislike about PrestaShop?

It is not an ideal place for expanding your business but it is the perfect choice for small and medium stores. It is not attractive for large scale stores as it does not have professional designs for large businesses. It may be difficult to find experts and professionals to get support but large community support is provided in it. Review collected by and hosted on G2.com.

Verified User in Mining & Metals
UM
Verified User in Mining & Metals
Mid-Market (51-1000 emp.)
"PrestaShop as an excellent tool for your large-scale online store creations."
4.5/5
What do you like best about PrestaShop?

One of the qualities that call the attention, for most of the users that are surfing the net, is that its platform is totally free, which allows to maintain a profit margin in a maximum numerical percentage, being very interesting, without excluding that it is open source, any person can register, and begin to use its options of use, in a fast and effective way, being a considerable business for many organizations and independent operators that take their enterprises to the high hierarchy like PrestaShop, without excluding that it is highly configurable, to take it to our most propitious environment. Review collected by and hosted on G2.com.

What do you dislike about PrestaShop?

Although it is a totally free system, we can make known, that maintains different options of use, or better said complements, with more functionalities with respect to the subject of accomplishment of strategies for the marketing that is carried out, which these, are highly expensive for their implementation in some system, mentioning that sometimes these integrations can interfere in the previous works that are carried out and to make arise new errors. Review collected by and hosted on G2.com.

Rana Abdul R.
RR
Rana Abdul R.
Amazon Marketplace Management
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Great tool for new small business"
5/5
What do you like best about PrestaShop?

Prestashop is very easy to use and interface very friendly. Review collected by and hosted on G2.com.

What do you dislike about PrestaShop?

The most important features is not free. Review collected by and hosted on G2.com.

Jorge V.
JV
Jorge V.
CEO & Founder
Small-Business (50 or fewer emp.)
"From good to better"
4/5
What do you like best about PrestaShop?

Community are a huge part of who PrestaShop is. Addons modules have a great number of options. The hook strategy is the better option to build great modules and customization, however there are a lot of places where they need to include hooks, maybe everywhere. Review collected by and hosted on G2.com.

What do you dislike about PrestaShop?

They need to improve the api strategies, migrate to a better and modern structure of back/front, integrate quickly the Symfony core and migrate the front to Vue or React. Some missing hooks in strategical places had obligated us to require more time to develop customizations. The core B2B is the worst implementation because was thinking in France or Europe, however PrestaShop has been implemented around the world, then it could be better to allow a full customization, for example allowing dependent fields as Country -> State -> City -> Neighborhood and as the customer require. It's necessary to improve the helpers to allow that, better implementation to build forms and fields, there are a lot of manual work to implement some features. Review collected by and hosted on G2.com.

Rifat U.
RU
Rifat U.
Web Developer
Enterprise (> 1000 emp.)
"For good design and code quality."
5/5
What do you like best about PrestaShop?

PrestaShop is a free shopping cart platform that helps small to large businesses build and run a successful online store. How much does PrestaShop cost? PrestaShop is 100% free. No monthly fees.Their customer support and best quality items, For good design and code quality. their customer support is top-notch. happy with their products. Prestashop is an improved CMS suitable for many business types. Easier to maintain. Everything You Need To Start Selling Online Today. Fraud Prevention. Fulfillment Integration. SEO Optimized. 100+ Professional Themes. Fully Hosted. Unlimited 24/7 Support. Drop Shipping Integration. Accept Credit Cards. Full Blogging Platform. Social Media Integration. It's free and open source. More exposed to customization or adding new features, They've helped grow over 2500 online businesses around the globe in the last 10 years. It's a great choice for making an e-commerce website or any database management system with it. That's all I have to say about their products. Review collected by and hosted on G2.com.

What do you dislike about PrestaShop?

Nothing there to dislike or anything about there products. It's not only free but also has an amazing feature set with an expanding collection of modules to select. Review collected by and hosted on G2.com.

DataXpie O.
DO
DataXpie O.
Small-Business (50 or fewer emp.)
"Service is very good"
4/5
What do you like best about PrestaShop?

There admin side system is most helpful feature of them. There freemium, open source system has bought new experience for Web Developer and Designer. As this CMS is available in Softaculous also so it is really easier to install by anyone. The journey of PrestaShop with me is mote then 4 years. Among this time they changed update lots of feature. There developer team and FAQ system also great. All over the summary i will say PrestaShop is really best. Review collected by and hosted on G2.com.

What do you dislike about PrestaShop?

There theme layout is really worst experience for me. So please improve the theme layout. Review collected by and hosted on G2.com.