---
title: PrestaShop Reviews
meta_title: 'PrestaShop Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 160 reviews by the users' company size, role or industry
  to find out how PrestaShop works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 160
  scale: '5'
date_modified: '2026-08-09'
parent_category:
  name: E-Commerce
  url: https://www.g2.com/categories/e-commerce
---


# PrestaShop Reviews
**Vendor:** PrestaShop Inc.  
**Category:** [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 160
## About PrestaShop
PrestaShop is a leading global ecommerce platform, powering nearly 250,000 online stores and supporting entrepreneurs in over 190 countries. PrestaShop offers inclusive, customizable, and scalable solutions that enable businesses of all sizes to own, manage, and scale their online stores. As part of Fortidia (https://www.fortidia.com/), a global commerce-enabling platform with over 3,190 Business Solution Centers across 58 countries, PrestaShop plays a key role in driving the digital transformation of commerce.



## PrestaShop Pros & Cons
**What users like:**

- Users value the **high customizability** of PrestaShop, benefiting from extensive external modules and multilingual support. (1 reviews)
- Users value the **high customization options** of PrestaShop, enhancing their e-commerce experience significantly. (1 reviews)
- Users value the **robust multilingual and multi-currency system** of PrestaShop, enhancing their global e-commerce operations. (1 reviews)
- Users praise the **multilingual and multi-currency system** , appreciating its customization and stability for large catalogues. (1 reviews)
- Users praise the **stable and versatile platform** of PrestaShop, especially for managing extensive catalogues effectively. (1 reviews)

**What users dislike:**

- Users struggle with **difficult setup** due to slowdowns, conflicts with third-party modules, and SQL server requirements. (1 reviews)
- Users experience **integration issues** with third-party modules often leading to conflicts and performance slowdowns. (1 reviews)
- Users face **module limitations** causing slowdowns and conflicts, impacting their overall experience and functionality. (1 reviews)
- Users experience **slow performance** with PrestaShop, facing ongoing issues that hinder routine operations and cause conflicts. (1 reviews)
- Users face **technical issues** like slow operations and conflicts between third-party modules, complicating their experience. (1 reviews)
- Update Issues (1 reviews)

## PrestaShop Reviews
  ### 1. challenging but simple

**Rating:** 4.0/5.0 stars

**Reviewed by:** Cristiano V. | Web Developer, Design, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 29, 2015

**What do you like best about PrestaShop?**

The best part is being able to share knowledge with the community and contribute to the software itself.

**What do you dislike about PrestaShop?**

Dealing with Git Submodules could be tricky sometimes (a hammer is required when they misbehave) but what I dislike most is the translation engine which seems too fancy to me.

**What problems is PrestaShop solving and how is that benefiting you?**

As a back-end web developer I usually realize modules for backoffice customizations (according to the customer's business logics), modules for data migrations from other e-commerce framework and modules to integrate the customer's logistic and ERP softwares with Prestashop. 

  ### 2. Best looking online store out-of-the-box

**Rating:** 5.0/5.0 stars

**Reviewed by:** Philip F. | Senior Account Manager, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 21, 2015

**What do you like best about PrestaShop?**

I've tried different online-store carts available online. Prestashop can be installed on a shared server and it will be fast and load the pages promptly. From all the different out-of-the-box carts I tried, I thought it was the easiest to install and use, it was also the one that looked the most Web 2.0 when the other carts still looked old and outdated. 

Recently the Prestashop team revamped their basic theme to make it responsive for phones and small screens and I must say it looks nice and professional.

Prestashop has an active and helpful forum and members are willing to help to get you up and running. They will also help you find the modules or implement the features you look for to customize your shop.

The SEO per page is well done. About 2 months after setting up the online store, It was possible to find products online on Google highly ranked simply by typing the product name or product description. I was impressed by its efficiency.

There is also a large selection of themes (free and paid) available that allows to get up and running fast. Same thing for modules, there is a large choice.

**What do you dislike about PrestaShop?**

There is no blog integrated. There are modules available to give this option and you can use the integrated "cms" pages but it's not anywhere close to the Wordpress blogging experience. 

Even though it's easy to install "out-of the box", the person who wants to do the installation should still have some basic HTML skills and know how to setup a website on a webhost. 

Also, the countries who do not support Paypal as a payment method can have difficulty accepting online payments. Prestashop team should make sure that every country in the world has at least 1 or 2 usable payment methods.

Before creating their shop online, the shop owners should have a small description of each of their products to sell online. Some shop owners don't take the time to write content. It's an important step that makes the product pages more descriptive and interesting.

**Recommendations to others considering PrestaShop:**

Before you get started with any out-of-the-box shopping cart (such as Prestashop), make sure you have pictures, titles and small product descriptions for each product you want to display online. It takes time to do but it's essential if you want to have a nice and usable store.

**What problems is PrestaShop solving and how is that benefiting you?**

Prestashop allows small businesses to display their products online and, optionally, give them the ability to sell online worldwide.

  ### 3. The best solution for small & medium ecommerce websites

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 28, 2015

**What do you like best about PrestaShop?**

OpenSource, Free, Good community, Good plugins!

**What do you dislike about PrestaShop?**

Paid updates for plugins after 1 year. Plugin updates taking too long.

**What problems is PrestaShop solving and how is that benefiting you?**

I'm a developer, I have integrated cutom themes, community plugins and custom plugins.

  ### 4. simple but powerful

**Rating:** 4.5/5.0 stars

**Reviewed by:** Newton U. | Web Developer, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 24, 2015

**What do you like best about PrestaShop?**

The simplicity of the management of complex things in an e-commerce platform

**What do you dislike about PrestaShop?**

The price of some addons often cost more than it should.

**What problems is PrestaShop solving and how is that benefiting you?**

Invoice management in e-commerce is essential, PrestaShop offers a very comprehensive management

  ### 5. Well structured and easy to extend with an amazing API

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 23, 2015

**What do you like best about PrestaShop?**

PrestaShop has a powerful API that allows us to interact with it on a S2S level. Our goal was to find a solution that would easily integrate with our CMS system including product creation and updates. 
It also provides hooks where we can notify other systems when certain actions happen on the store side. 

**What do you dislike about PrestaShop?**

I really don't have anything I dislike about PrestaShop.

**What problems is PrestaShop solving and how is that benefiting you?**

Communication between systems through API. 

  ### 6. Review of PrestaShop - 2015-12-23

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 23, 2015

**What do you like best about PrestaShop?**

French product, realy esay to use (friendly user) !

**What do you dislike about PrestaShop?**

Demo to create a component, not easy in first approch

**What problems is PrestaShop solving and how is that benefiting you?**

Mass extract invoices

  ### 7. Very very useful

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 22, 2016

**What do you like best about PrestaShop?**

The possibility to create a very powerful e-commerce system in a very short steps

**What do you dislike about PrestaShop?**

For some things is too much complicated to use for a simple user/admin

**What problems is PrestaShop solving and how is that benefiting you?**

I realized many e-commerce and everythings worked very well

  ### 8. Prestashop review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Philippe H. | Chief Executive Officer, Computer & Network Security, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 16, 2014

**What do you like best about PrestaShop?**

Adapted to small to medium businesses, ranging from 0 to 5 M€ turnover made online. 
Complete but yet simple, reasonable in ressources consumption and the latest templates are very efficient, complete and usable. The community is large and many addons can be bought to complete most feature one can need in the small to mid market. The entry cost is probably the most affordable, exception made of SaaS offers, but otherwise, in a platform mode, it is almost unbeatable.

**What do you dislike about PrestaShop?**

Prestashop's cache could be more evolved to handle peak loads more easily, but once mastered, it's not a real problem. The lack of a framework (like Zend or Symfony) to back the product is somehow a bit regrettable, even if it is made on purpose and offers other advantage. Lacks a bit of personnalisation tools.

**Recommendations to others considering PrestaShop:**

Prestashop went through a lot lately. But the Phoenix is back a stronger than ever with a meaningful fundraiser of 7 M€ and a world domination plan that seems credible. The company is profitable again and the version 1.6.x seem to have erased the previous bugs & glitches that once polluted the product. Efficient and straightforward, Prestashop is a very important player in the world of PHP ecommerce software.

The product evolved sharply lately, and the count of shops is very precise, far more accurate than Magento's one that tend to more declarative than checked. Prestashop as a plan, means and experience, it's definitely a product to consider for entry level sites.

**What problems is PrestaShop solving and how is that benefiting you?**

Entry level ecommerce platform, complete and surprisingly efficient.

  ### 9. The best cart i have tried so far

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 16, 2015

**What do you like best about PrestaShop?**

this is the best ecommerce software i have tried so far. Very easy to maintain and manage.

**What do you dislike about PrestaShop?**

Some times it works slow other than that i love presta shop

**What problems is PrestaShop solving and how is that benefiting you?**

managing one of my ecommerce store

  ### 10. Full featured online store software that is among the easiest to setup and use.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** October 14, 2013

**What do you like best about PrestaShop?**

Finding that magic combination between large feature sets and easy to use software is a rare event.  PrestaShop manages to perfectly find that middle ground.  Customizing the software via modules (bought or developed in-house) is easy and does not cause future upgrades to be a nightmare.  

**What do you dislike about PrestaShop?**

Support costs seem a bit expensive for a technical company needing only a little help here and there.  

**Recommendations to others considering PrestaShop:**

It is worth hiring the company to install the software on your own server (or hosted server), but avoid their 'PrestaBox' software, as most integrations don't work on it.

**What problems is PrestaShop solving and how is that benefiting you?**

We run a medium sized online store that needed an E-Commerce solution that could integrate with our ERP software (SalesOrder).  PrestaShop was easy to setup, taking only about 20 hours to install, configure, and import our 1500 item SKUs.  Our online sales and customer satisfaction scores are markedly higher than with our previous sofware.  


## PrestaShop Discussions
  - [How much does PrestaShop cost?](https://www.g2.com/discussions/how-much-does-prestashop-cost) - 2 comments, 1 upvote
  - [PrestaShop data storage platform](https://www.g2.com/discussions/24199-prestashop-data-storage-platform) - 1 comment, 1 upvote
  - [Is PrestaShop a framework?](https://www.g2.com/discussions/is-prestashop-a-framework) - 1 comment
  - [Is PrestaShop any good?](https://www.g2.com/discussions/is-prestashop-any-good) - 1 comment
  - [What is PrestaShop used for?](https://www.g2.com/discussions/what-is-prestashop-used-for) - 1 comment

- [View PrestaShop pricing details and edition comparison](https://www.g2.com/products/prestashop/reviews?page=4&section=pricing&secure%5Bexpires_at%5D=2026-08-15+06%3A11%3A00+-0500&secure%5Bsession_id%5D=c20d1672-211b-481f-a10a-d6a0d81bbe7d&secure%5Btoken%5D=bf662ac1b28dcf8efcc2126f6b891bcb545300dba7788f4466cd4125131fc4e7&format=llm_user)
## PrestaShop Integrations
  - [Odoo ERP](https://www.g2.com/products/odoo-odoo-erp/reviews)
  - [PayPal Payments](https://www.g2.com/products/paypal/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)

## PrestaShop Features
**Administration**
- Reporting
- Cart Management
- Shipping Information Collection
- Inventory Management
- Promotions Management
- Tax Management
- Multi-Channel Management
- Catalog Management
- Gift Card Management
- Refund Management
- Returns Management
- Order Management
- Invoice Management
- SEO Management
- Discount Management
- eCommerce Management

**Headless Commerce**
- Decoupling
- REST APIs
- Data Orchestration
- Customization
- Extensibility

**Integrations**
- Payment Gateway Integration
- E-commerce Platform Integration
- Email Integration
- Social Media Integration
- Shipping Services Integration
- Third-Party Integrations

**Generative AI**
- AI Text Generation
- Generative AI

**Cart Management**
- Products
- Customizable Templates
- Email Templates

**Agentic AI - E-Commerce Platforms**
- Proactive Assistance
- Accounting Integration

**Additional Functionality**
- Inventory Control
- AI Copilot
- Reordering
- Bulk Ordering
- Multi-Currency
- Customer Accounts
- Multi-Location
- Reporting & Statistics
- Drag & Drop
- Shopping Cart
- Alerts/Notifications
- Data Synchronization
- Order Tracking
- Email Marketing
- Activity Dashboard
- Loyalty Program
- Multi-Channel Marketing
- Templates
- Customizable Templates
- Inventory Tracking
- Customizable Branding
- CRM
- Kitting
- Customer Touchpoints
- Customer Segmentation
- Web/Mobile App Development
- Product Catalog
- Inventory Optimization
- De-Coupled Front & Back Ends
- Customer Database
- Activity Tracking
- Conversion Tracking
- Search/Filter
- Access Controls/Permissions
- Barcode/Ticket Scanning
- Product Configurator
- Data Import/Export
- Inventory Auditing
- Quotes/Estimates
- Customer History
- Invoice Creation
- For Small Businesses
- Abandoned Cart Saver
- Sales Trend Analysis

**Additional Functionality**
- Reporting & Statistics
- Abandoned Cart Saver
- Mobile Access
- API
- Customizable Branding
- Multi-Language
- Activity Dashboard
- Multi-Currency
- Payment Options
- Access Controls/Permissions
- Product Catalog
- Credit Card Processing
- AI Copilot
- Customizable Reports
- Data Import/Export
- Generative AI
- Email Marketing
- Drag & Drop
- Rewards Points
- Customer Accounts
- Customizable Fields
- SSL Security
- CRM

**Merchandising/Marketing**
- Storefront Design Tools
- Product Visualization
- Recommendations / Personalization
- Promotions and Discounts
- Shopping Cart Abandonment
- Product Reviews
- SEO

**Product Catalog**
- Content Management
- Product Configuration
- Product Search and Filtering
- Intangible Products
- Discount Management

**Order Process**
- Checkout Process
- Shipping Options
- Tax Display and Processing
- Payment Processing
- Order Management
- Returns / Refunds
- Retail Inventory Management
- Multi-Channel Fulfillment
- Returns Management
- Order Processing
- Order Fulfillment
- Purchase Order Management
- Backorder Management
- Special Order Management
- Payment Options
- Sales Order Management
- Purchase Order Management
- Credit Card Processing

**Multi-Channel Support**
- Omnichannel
- Mobile
- Social Commerce
- Customer Service
- Store Locator
- 3rd-Party Store Integration
- B2B
- Multi-Store
- Point of Sale (POS) Integration
- Social Media Integration
- Mobile Commerce

**Platform**
- APIs
- Customization
- Integrations to Add-on Tools
- User Management
- Reporting / Analytics
- Security
- Multi-Channel Management
- Admin Access Rights
- Test-to-Product Migration
- Internationalization
- Cross Browser Support
- Performance and Reliability
- Mobile Access
- SEO Management
- Shipping Management
- Campaign Management
- Catalog Management
- Website Management
- Promotions Management
- Reviews Management
- eCommerce Management
- Price/Margin Management
- Application Management
- Product Data Management
- Template Management
- Multi-Channel Management
- Invoice Management
- Workflow Management
- Warehouse Management
- Sales Tax Management
- Customer Management
- Communication Management
- Data Security

## Top PrestaShop Alternatives
  - [Ecwid](https://www.g2.com/products/ecwid/reviews) - 4.7/5.0 (397 reviews)
  - [Shopify](https://www.g2.com/products/shopify/reviews) - 4.4/5.0 (4,952 reviews)
  - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) - 4.4/5.0 (1,234 reviews)

