Verified User in Arts and Crafts
AA
Verified User in Arts and Crafts
Small-Business (50 or fewer emp.)
"Deaf user"
2.5/5
What do you like best about Pressat?

I would like to see more of friendly notifications for deaf users or HOH users. I’m still working on use it Review collected by and hosted on G2.com.

What do you dislike about Pressat?

Dislike how I need to put two app at same time. Didn’t work well when I need to scrolls the inside of app instead of apps scrolling. Review collected by and hosted on G2.com.

Verified User in Government Relations
UG
Verified User in Government Relations
Small-Business (50 or fewer emp.)
"A great service worth the price tag "
5/5
What do you like best about Pressat?

The media database, ease of use, and excellent customer service Review collected by and hosted on G2.com.

What do you dislike about Pressat?

It is an expensive service but in my opinion, you get what you pay for Review collected by and hosted on G2.com.

Verified User in Media Production
AM
Verified User in Media Production
Small-Business (50 or fewer emp.)
"Great International distribution "
4/5
What do you like best about Pressat?

That they are linked internationally, you can brining wide of audiences. Review collected by and hosted on G2.com.

What do you dislike about Pressat?

Process seem little strict at times. But they do have clear guideline Review collected by and hosted on G2.com.

Evan M.
EM
Evan M.
Global Partner Operations & Enablement, Director
Mid-Market (51-1000 emp.)
"Loved the features "
5/5
What do you like best about Pressat?

This product is unlike any other with features that are easy to use and execute. Review collected by and hosted on G2.com.

What do you dislike about Pressat?

The price was a little high but overall worth it. Review collected by and hosted on G2.com.

SM
Scott M.
CEO
Public Relations and Communications
Mid-Market (51-1000 emp.)
"Highly recommend Pressat to any PR professional "
5/5
What do you like best about Pressat?

I would like to take my hat off to the customer service team at Pressat. I have never dealt with a team that replies to emails so quickly, a truly fantastic example of CS.

The editorial team at Pressat quickly noticed several errors in my press release and informed me on suggested changes to improve the media pickup, these were an oversight on my part and I'm grateful they were picked up so quickly.

Received media coverage in major international newspapers for our organisations app launch and even Agence France-Presse ran with it.

THANK YOU!!! Review collected by and hosted on G2.com.

What do you dislike about Pressat?

Being on the best side of 60 I'm a traditionalist in the sense that I like to speak with people on the phone so my only dislike I have is in relation to the service is not being able to speak with them, but as above the email support was rapid. Review collected by and hosted on G2.com.

RL
Rob L.
Lecturer
Research
Small-Business (50 or fewer emp.)
"Great service with very helpful support"
5/5
What do you like best about Pressat?

Support staff are extremely helpful and responsive. Moving over from traditional PR we had lots of questions about Pressat, how online distribution works, reach etc. Staff helped address all these questions. Review collected by and hosted on G2.com.

What do you dislike about Pressat?

Although Pressat offers translation services we were not aware of this until we explicitly asked (at which point we found out they also offer various other services including copywriting, proofing, Press Association etc). Outside of distribution their other services should be illustrated more clearly. Review collected by and hosted on G2.com.

Lee D.
LD
Lee D.
Investor
Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"A quality PR service at a cost effective price"
4.5/5
What do you like best about Pressat?

Pressat's customer service team are a pleasure to deal with and always go out of their way to make sure any enquiries are dealt with as quickly as possible. They offer professional press release distribution, which as a growing business, is of vital importance to Dr Now and has seen us featured in some great publications. Review collected by and hosted on G2.com.

What do you dislike about Pressat?

There's very little I dislike about Pressat, but sometimes the fact that they are only contactable by email or online live chat is a little impractical. A contact number would be handy for urgent matters that cannot wait. Review collected by and hosted on G2.com.

Jon T.
JT
Jon T.
Content Writer
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Professional press release distribution with excellent customer service"
4.5/5
What do you like best about Pressat?

Pressat's customer service is one of the best that I have dealt with in any company. Its live chat response team are friendly, courteous and incredibly helpful, and always go out of their way to ensure that your problem or query is dealth with as soon as possible. Review collected by and hosted on G2.com.

What do you dislike about Pressat?

The only slight criticism that I have is that sometimes it can take press releases a while to be moderated, and on more than one occasion I have had to get in touch with the live chat team to get the press release moving. Review collected by and hosted on G2.com.