JR
Joy R.
Director of Experiential Learning
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Customer Service is "Premier""
5/5
What do you like best about Premier Virtual?

A customized experience, with excellent customer service. Able to accommodate a variety of needs from our Meet the Employer event to our SkillsUSA Tennessee Virtual State Conference! Review collected by and hosted on G2.com.

What do you dislike about Premier Virtual?

Can't wait to be able to customize all the text fields! Review collected by and hosted on G2.com.

Response from John Garcia of Premier Virtual

Hi Joy, we love your review and to see that you are as 'Future-Focused' as our team is! Planning hybrid events moving forward shows you clearly understand that virtual is much more than just a COVID work-around,, and that it's the most effective and efficient way to connect employers with talented people. Thank you for your support, we're so glad that the platform is meeting your expectations.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"PV helped us pivot quickly from in person job fairs to a virtual job fair."
4.5/5
What do you like best about Premier Virtual?

The staff is great to work with and very responsive. They continue to update and improve the platform based on customer feedback. Review collected by and hosted on G2.com.

What do you dislike about Premier Virtual?

The process is a bit confusing to manage as the host of a virtual job fair. We have multiple logins including admin, our booth and for job seeker acces to review what the event will look like for seekers. The platform does not allow employers to search seekers by skills, occupations, locations, etc. The platform doesn' t allow seekers to search vacancies to see which employers are hiring for what they are looking for.....this causes inefficiency that is frustrating to employers and job seekers. It would be great to figure out a solution with a job board component so employers don't have to add vacancies in the virtual job fair and in a separate job board. Review collected by and hosted on G2.com.

Response from John Garcia of Premier Virtual

Thank you for the review, and for the constructive feedback. You'll be glad to know that Version 2.0 that is releasing now (May 2021), will address all of the concerns you listed. Now you have one login, and can easily manage all of the functions that will make hosting the career fair more efficient and easier than ever. If you have not done so, please request a demo with your account manager to see all of the exciting new updates! Thanks again for being a loyal customer.

Heidi L. S.
HS
Heidi L. S.
VP of Business and Industry Solutions
Mid-Market (51-1000 emp.)
"Excellent virtual event platform for Workforce agencies"
5/5
What do you like best about Premier Virtual?

The ease of use is remarkable, but I'm even more impressed with the customer service that comes with our contract. The Premier Virtual team is on top of everything and very proactive in their outreach. Review collected by and hosted on G2.com.

What do you dislike about Premier Virtual?

I haven't found anything to dislike at this point. Review collected by and hosted on G2.com.

Response from John Garcia of Premier Virtual

Good afternoon Heidi,

It was such a pleasure to read your review and to learn how your events have improved using our platform. We also truly appreciate the kind words for our customer support team! This is something we absolutely pride ourselves on and make sure to pass along to our team to acknowledge their hard work. Thanks again for all of your support, we look forward to many more successful events.

Carolyn C.
CC
Carolyn C.
Magnet Cooperative Learning Coach
Mid-Market (51-1000 emp.)
"The best platform for recruiting and connecting virtually"
5/5
What do you like best about Premier Virtual?

It's very user friendly. I appreciated the customizations. Review collected by and hosted on G2.com.

What do you dislike about Premier Virtual?

Nothing. Everything was great and the support team is awesome. Review collected by and hosted on G2.com.

Response from John Garcia of Premier Virtual

Hello Carolyn, and thank you for the great review! We try hard to be the best, and to hear it from one of our customers lets us know it's been worth all the effort!!! Thank you for being a client and for making us better with your feedback. We look forward to many more successful events.

MD
Marcelo D.
Vice President
Small-Business (50 or fewer emp.)
"Maximize your talent outreach and acquisition!"
5/5
What do you like best about Premier Virtual?

The platform maximizes the ability to reach untapped pockets of talent looking for better opportunities that are not geographically bound. Review collected by and hosted on G2.com.

What do you dislike about Premier Virtual?

Nothing, the platform in version 2.0 addressed many deficiencies present in prior versions. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Great support and easy to navigate."
5/5
What do you like best about Premier Virtual?

From the 1st demo with Jason to training with Jordan, the process was explained and couldn't have been easier. Not all of our team is technical and this platform was easy for them to use. Review collected by and hosted on G2.com.

What do you dislike about Premier Virtual?

There were no issues but we are ready for all the enhancements in 2.0. Review collected by and hosted on G2.com.

Response from John Garcia of Premier Virtual

Thank you for the review, and for recognizing Jason and Jordan's hard work! We are truly dedicated to customer support, and we love it when our clients appreciate the access and quick response time from our team.

Verified User in Higher Education
AH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Excellent platform, even better customer service."
5/5
What do you like best about Premier Virtual?

The platform is easy to navigate, provides multiple ways for employers to engage candidates and provides excellent data to career centers. Review collected by and hosted on G2.com.

What do you dislike about Premier Virtual?

I miss the face to face interaction of career fairs, but this platform is the next best thing. It provides a medium for meaningful engagement and recruitment. Review collected by and hosted on G2.com.

Response from John Garcia of Premier Virtual

Hello, and thank you for all your kind words! We pride ourselves in offering the best customer service in the industry, and we appreciate your acknowledgment of this service. We all miss face to face interaction but agree that virtual offers a great deal more efficiency. Join us as we help our clients host hybrid events that offer the best of both!

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"User Friendly"
4.5/5
What do you like best about Premier Virtual?

The ability to navigate through the platform with ease. Review collected by and hosted on G2.com.

What do you dislike about Premier Virtual?

The ability to upload only youtube videos Review collected by and hosted on G2.com.

Response from John Garcia of Premier Virtual

Thank you for the review and feedback. We're glad you found the platform easy to use, and now with Version 2.0, you have a single user login, that reduces issues with login credentials.

Verified User in Staffing and Recruiting
AS
Verified User in Staffing and Recruiting
Small-Business (50 or fewer emp.)
"It has been a great tool for us especially during the pandemic."
5/5
What do you like best about Premier Virtual?

When the software offered its own platform for virtual interviews. Review collected by and hosted on G2.com.

What do you dislike about Premier Virtual?

Not much. It could be a little shorter. Review collected by and hosted on G2.com.

Response from John Garcia of Premier Virtual

Thank you for the 5-Star review! We're so glad to hear the platform is delivering for you, and look forward to many more successful events.

Verified User in Consumer Services
AC
Verified User in Consumer Services
Mid-Market (51-1000 emp.)
"Fantastic Virtual Platform"
5/5
What do you like best about Premier Virtual?

The platform is straightforward to use for both job seekers and employers. The Virtual Premier staff are second to none with support. They are available to help anytime. Review collected by and hosted on G2.com.

What do you dislike about Premier Virtual?

Honestly there is nothing not to like about this virtual platform. Review collected by and hosted on G2.com.

Response from John Garcia of Premier Virtual

Hello, we can't thank you enough for such a great review! Your compliments about the staff truly make our day. We believe it's our people and dedication to customer service that sets us apart, and we're glad that you agree. We look forward to helping you host many more successful events.