Recommendations to others considering Pramata:
Make sure you can access all necessary documents and systems before you get started. An organized approach internally makes the process flow smoothly. Review collected by and hosted on G2.com.
What problems is Pramata solving and how is that benefiting you?
HPE Software business merged with Micro Focus, making it hard for overlapping sales groups to get the information they needed to negotiate cross-sell/up-sell deals and renewals without stepping on each other’s (or customers’) toes. Our sales ops team had no meaningful visibility into our existing customer agreements. It was a huge effort to dig through all the contracts, amendments, etc., and piece the most current information together to know where to sell more or make the most of renewals. The added problem was that customers were telling us we were hard to do business with.
With Pramata, we were able to clearly identify what our customers own, and understand the SLAs and commitments we’ve made. Our sales and finance teams can now quickly have informed discussions with customers for up-sell, cross-sell and whitespace opportunities. Review collected by and hosted on G2.com.