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MP

Michael P.

General Counsel

Mid-Market (51-1000 emp.)

1/24/2023

"Simple and Effective Contract Management System"

5/5

What do you like best about Pramata?

Pramata creates an easy-to-use repository to store, find, and analyze contracts in one place. It also allows for storing template agreements in one place. The automatic digitization of agreements and tagging key terms saves countless hours manually searching contracts. Review collected by and hosted on G2.com.

What do you dislike about Pramata?

So far the system has been great. The only downside I have noticed so far are some limitations in creating custom reports, but I have not had any difficulty finding what I need. Review collected by and hosted on G2.com.

Response from Pramata Customer Success of Pramata

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We’re so delighted that Pramata has helped you and your team become more agile and proactive with contract management. The struggle that legal teams have with arduous manual processes is real! We’re glad to have simplified things for your organization. Our goal at Pramata is to empower users to quickly find the content needed within our platform, allowing businesses to be confident when making strategic decisions. It was a pleasure to make this happen for you. Our product team is investigating your custom reporting enhancement; we have some ideas we’re eager to convey; thanks for being a great partner.

We look forward to the next stage of our journey together!

DD

Danielle D.

Enterprise (> 1000 emp.)

2/21/2023

"Innovative and Collaborative Partner!"

5/5

What do you like best about Pramata?

What I like best about Pramata is their knowledgeable and friendly team. They quickly learn and understand the business, allowing them to build swiftly functionality to accommodate our needs. They are responsive, insightful and deliver quick results. Review collected by and hosted on G2.com.

What do you dislike about Pramata?

NOTHING! Pramata has met our needs in a timely and accurate manner. Review collected by and hosted on G2.com.

What problems is Pramata solving and how is that benefiting you?

Pramata is solving our ability to quickly query unique terms across all of our contracts without relying on opening PDF documents and manually completing this task. They are building parent/child relationships (Contracts/amendments) to understand the contract journey. They are building unique techniques to support our unconventional contracts (value-based agreements). Pramata is also aiding in our ability to report and query specific terms and offerings within our contracts. Review collected by and hosted on G2.com.

Response from Pramata Customer Success of Pramata

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Thank you so much for your review! We’re delighted that our radically simple approach to contract management removes roadblocks for your team, and the Pramata platform addresses your unique reporting needs and complex contractual relationships. Our team enjoys working with your organization as well; it’s a great collaborative partnership, and we’re eager to see what the future holds.

AC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

2/28/2023

"Great partners & product"

5/5

What do you like best about Pramata?

Product continues to improve and add more features making it more intuitive and helpful for our business. Support with Pramata is so quick and responsive. Review collected by and hosted on G2.com.

What do you dislike about Pramata?

Salesforce integration had a few hiccups at the start of building the custom integration, but support worked with us to create a workflow better than imagined. Review collected by and hosted on G2.com.

EI

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

3/18/2022

"Excellent Product & Support"

5/5

What do you like best about Pramata?

Pramata takes the pain out of contract research. Having contracts digitized with key terms easily accessible and searchable makes a world of difference. In a matter of minutes, our team can get a view of an account and know what the red flags are. For legal, billing and renewals teams, it adds tremendous value. The Pramata team is very attentive and responsive--it's a true partnership! Review collected by and hosted on G2.com.

What do you dislike about Pramata?

Sometimes it can take some back and forth to resolve exceptions, but that's because Pramata is thorough. Review collected by and hosted on G2.com.

What problems is Pramata solving and how is that benefiting you?

We use Pramata as a document repository and source of truth re: what's in the contract. It allows us to run periodic audits against our invoicing to see if we have errors where billing is out of sync with the contract. It makes contract research for renewal negotiations or billing disputes quick and easy, with documents standardized, sorted and at your fingertips. Review collected by and hosted on G2.com.

Response from Pramata Customer Success of Pramata

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We’re so glad to hear that Pramata has made contract research easier for so many folks throughout your organization. It’s so encouraging to see that your Pramata solution enables efficiencies in mission-critical activities such as billing audits and renewal negotiations.

We also appreciate your team’s collaboration when it comes to addressing document exceptions when they arise. We always want to ensure the highest level of accuracy and coverage when it comes to your documents and data, and we’ll continue to seek every opportunity to make this process as efficient as possible.

Thank you from the Pramata team- we look forward to continuing our partnership!

AP

Verified User in Pharmaceuticals

Enterprise (> 1000 emp.)

2/23/2022

"Functionally OK"

2/5

What do you like best about Pramata?

User access is fairly easy and straightforward to manage both new users and users that have been disabled due to lack of use. Review collected by and hosted on G2.com.

What do you dislike about Pramata?

The Search Across Platform does not find all the documents (because it doesn't search the Company Group Name???). Having to use another tool to upload these documents into Pramata doesn't make sense and adds unnecessary work. It is slow to respond when working in it. The reporting is incomplete and is very hard to work with, and doesn't provide all options we need to report. The process of 'mapping' is difficult and time-consuming. Review collected by and hosted on G2.com.

Response from Lauren Ruff of Pramata

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Thank you for your honest feedback. Our Search feature, especially by Company Group or Account Name is at the core of our user experience. And we are deeply concerned it is not working to your satisfaction. Over the past year we have been transitioning our long-standing customers to our new, intuitive user experience and Voyager platform, which specifically includes the easy-to-use search features you've described.

If you are on the Voyager platform and are still experiencing these challenges, we encourage you to reach out to your customer success manager to see if there may be a configuration issue. If you have not yet transitioned to Voyager, we also encourage you to check in with your champion about the timeline for upgrading.

As always, thank you for your transparency, it's what allows us to continually improve as a company.

AI

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

2/17/2022

"Review_Horrell_TierPoint"

4.5/5

What do you like best about Pramata?

Prompt attention to questions and issues. The friendly, helpful personalities of the team. Review collected by and hosted on G2.com.

What do you dislike about Pramata?

Nothing comes to mind that I dislike. THe time difference but its not really an issue Review collected by and hosted on G2.com.

EI

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

2/18/2022

"Transformative"

3.5/5

What do you like best about Pramata?

They have transformed the way we understand our customers and view our business. Review collected by and hosted on G2.com.

What do you dislike about Pramata?

Long development cycle and somewhat rigid process. Review collected by and hosted on G2.com.

FS

Foster S.

Legal Counsel

Information Technology and Services

Enterprise (> 1000 emp.)

2/20/2019

"Pramata Helps Us Understand What’s In Our Contracts and Quickly Take Action"

5/5

What do you like best about Pramata?

Pramata not only gives me access to my commercial contracts, but it also allows me to quickly identify relevant terms, gain insights from those, and take action on risks found in our customer contracts. It’s easy to get to the contracts, understand what’s in them, and take action on readily available insights. Review collected by and hosted on G2.com.

What do you dislike about Pramata?

Living in today’s world of instant gratification has spoiled me, so the only area of improvement I can think of is the speed of reporting, which can take time. Considering we have 50,000 contracts in the Pramata platform, it isn’t really reasonable for the reporting to be instantaneous given the amount of computing happening across a very large data set. Review collected by and hosted on G2.com.

Recommendations to others considering Pramata:

Do you know what’s in your contracts? If the answer is no, you need Pramata. Review collected by and hosted on G2.com.

What problems is Pramata solving and how is that benefiting you?

Having access to customer contracts company-wide was something we didn’t have before Pramata. We are solving the blind spot we had relative to risk factors in our contracts, as we had no insight into how pervasive some terms were. As we grew by acquisition, we had contracts all over the place and we didn’t know what terms were in the contracts. We are using Pramata to identify revenue leakage, revenue opportunities and risk to revenue. An added benefit we didn’t know when we started was that Pramata is helping us prepare to move to the ASC606 accounting standard due to the accuracy of the contract information in the platform. Review collected by and hosted on G2.com.

DI

Daniel I.

Project Manager

Enterprise (> 1000 emp.)

2/13/2019

"Pramata Makes Our Lives Easier"

5/5

What do you like best about Pramata?

Pramata has made a huge difference at Novelis. What I like best is the amount of information that is extracted per contract, the versatility of ways you can adjust your reports, the great support and forward-thinking team, and the openness of the team to feedback on system improvements. Review collected by and hosted on G2.com.

What do you dislike about Pramata?

Pramata has worked for us very well. There have been some ups and downs but they have been resolved always in a reasonable fashion. There are some system limitations that we sometimes have to go around, but that is certainly a subjective measurement. We, as a customer, usually have ideas that cannot always be implemented the way we imagine it. That is not necessarily a bad thing because Pramata always comes up with a solution. One thing that is little difficult for the once-per-year-user may find some of Pramata’s functions complex. The robustness of reports can be a little overwhelming for the non-regular user but that is resolved through my support and training. Pramata has launched a new platform, called Voyager, that I believe will resolve much of these issues and will make it more simple to the user especially. Review collected by and hosted on G2.com.

Recommendations to others considering Pramata:

Be patient and learn what the system has to offer. You will have great results! Review collected by and hosted on G2.com.

What problems is Pramata solving and how is that benefiting you?

Pramata is an enterprise-wide deployment for Novelis, used teams across the company like finance, sales, procurement and legal. We are using the platform to solve many challenges, beginning with the simple search of a single document, going over reports for a single third party, generating reports for whole regions, assisting M&A transactions, improving negotiations, to all sorts of reports and assistance for every single department. The benefits are innumerable. I cannot tell you how many times people rely on the Pramata contracts repository for very high level deals or even for buying other types of software for their departmental needs. Review collected by and hosted on G2.com.

BV

Beatriz V.

Sr Project Manager Legal, Global Contracts & Operations

Enterprise (> 1000 emp.)

3/26/2019

"Pramata Helps Novelis create a Customer Baseline"

5/5

What do you like best about Pramata?

I like the ongoing innovation, speed, and customer support. The human element plus AI makes this solution practical and extremely accurate. Using Pramata, I always know what my customers own, under what terms, the price they agreed to pay, and where we can grow revenue. Review collected by and hosted on G2.com.

What do you dislike about Pramata?

Nothing, Pramata is always innovating. In fact, they recently unveiled the Voyager platform that is greatly improving our understanding of every relationship across our portfolio. Review collected by and hosted on G2.com.

Recommendations to others considering Pramata:

Pramata is the only solution that gives us a real-time view into our customer relationships across our entire portfolio. It’s the real thing Review collected by and hosted on G2.com.

What problems is Pramata solving and how is that benefiting you?

Pramata provides the governance and legal architecture to ensure that all Novelis contracts are carefully drafted, properly authorized, executed, summarized and converted into normalized contract data. And they provide the analytics so we can understand our relationships and better serve our customers. Review collected by and hosted on G2.com.