# Best Medical Practice Management Software

## How Many Medical Practice Management Software Products Does G2 Track?

**Total Products under this Category:** 605

### Category Stats (Jul 2026)

- **Average Rating:** 4.17/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** PrognoCIS (+2.32%) - Among all products in this category, PrognoCIS recorded the largest rating increase compared to last month

_Last updated: July 26, 2026_

## How Does G2 Rank Medical Practice Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 6,500+ Authentic Reviews
- 605+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Medical Practice Management Software
 ![G2 Grid® for Medical Practice Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/medical-practice-management/grids.png?focus%5B%5D=140008&focus%5B%5D=47612&focus%5B%5D=1820&focus%5B%5D=163602&focus%5B%5D=154579&focus%5B%5D=108963&focus%5B%5D=1824&focus%5B%5D=47168)

Highlighted products: ModMed, Pabau Practice Management, Epic, splose, Carepatron, Zanda (formerly Power Diary), eClinicalWorks, and Practice Better.

Underlying data: [Grid® JSON](https://www.g2.com/categories/medical-practice-management/grids.json?focus%5B%5D=modmed&focus%5B%5D=pabau-practice-management&focus%5B%5D=epic&focus%5B%5D=splose&focus%5B%5D=carepatron&focus%5B%5D=zanda-formerly-power-diary&focus%5B%5D=eclinicalworks&focus%5B%5D=practice-better)

**Sponsored**

### Zanda (formerly Power Diary)

Zanda is an all-in-one practice management system, built to save time, reduce stress, and keep you in control. - Calendar management: scheduling, waitlist, automated appointment reminders, and confirmations. - Documentation: customizable clinical note templates, AI-powered session transcription and refinement, and online forms. - Client portal with online booking, reschedule and cancellation options, plus online payments, access to invoices, online forms, and Telehealth. Accepting waitlist requests. - Automations: invoicing, appointment follow-ups, recalls, new client communication, and more. - Practice Notifications and Team Communication Hub, and in-platform Practice Operations Manual Built for solo practitioners and large clinics alike, Zanda supports a wide range of professionals, including psychologists, physiotherapists, speech therapists, chiropractors, counselors, and other allied health providers. To give you peace of mind, Zanda offers a 12-month Money-Back Guarantee and delivers top-tier support, including free data import. New releases: - Scored Forms (Online Forms enhancement) - This makes it easier to track client progress over time using standard outcome measures or custom assessments, without manual calculations or external tools. - Client Progress Reports - Users get a quick overview of progress alongside the ability to explore the full context behind each result, helping them stay informed and make more confident clinical decisions. - Practitioner Utilisation Report - It gives practice managers and owners immediate visibility into how practitioner time is used, helping them identify underutilized staff, quantify the impact of cancellations, and make better scheduling and revenue decisions.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=443&secure%5Bchosen_at%5D=2026-07-31T17%3A08%3A32Z&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=108963&secure%5Bresource_id%5D=443&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fmedical-practice-management%3Fopen_modal_url%3D%252Fproducts%252Fpractice-pro-practice-pro%252Fwishlists%253Fhost_path%253D%25252Fcategories%25252Fmedical-practice-management%2526source%253Dcategory&secure%5Btoken%5D=8ef63db004b34c9df2474a775f02b319d43bce76973ae585bbd7f0920fa70dd0&secure%5Burl%5D=https%3A%2F%2Fzandahealth.com%2Fpricing%2F&secure%5Burl_type%5D=paid_promos)

### [ModMed](https://www.g2.com/products/modmed/reviews)

At ModMed®, we empower our customers with an integrated, AI-powered suite of software and services designed to support the clinical, operational, and financial aspects of their practice. Our on-staff physicians collaborate closely with our software engineers to develop intelligent, specialty-specific solutions for allergy, dermatology, gastroenterology, OBGYN, ophthalmology, orthopedics, otolaryngology, pain management, plastic surgery, podiatry, and urology practices—as well as ambulatory surgery centers for ophthalmology and gastroenterology. This physician-led approach allows us to embed deep medical domain expertise into our technology, helping address the specific challenges practices face across a wide range of specialties. Our flagship product EMA®, a cloud-based electronic health records system, adapts to each doctor’s style of practice, remembering preferences and automatically suggesting exam notes and suggested billing codes. When used on a tablet, EMA offers special touch and swipe gestures to rapidly build patient profiles, diagnoses, treatment programs and billing. EMA integrates seamlessly with our full range of products and services—including Practice Management, Revenue Cycle Management, Telehealth, Inventory Management, and patient engagement tools such as online payments and scheduling. Together, these solutions form an intelligent, all-in-one system that helps eliminate departmental silos, enhances team collaboration, and improves visibility across the entire practice. The Result With our AI-powered, cloud-based platform and mobile touch-screen capabilities, ModMed’s intuitive end-to-end system helps physicians save time on administrative tasks and focus more on what matters most—delivering better patient outcomes.

**Average Rating:** 4.5/5.0

**Total Reviews:** 362

#### How Do G2 Users Rate ModMed?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.5/10)
- **Administrative Processes:** 9.0/10 (Category avg: 8.5/10)
- **Back Office Processes:** 8.9/10 (Category avg: 8.3/10)
- **Workflow Coordination:** 8.9/10 (Category avg: 8.5/10)

#### Who Is the Company Behind ModMed?

- **Seller:** [ModMed](https://www.g2.com/sellers/modmed)
- **Company Website:** www.modmed.com
- **Year Founded:** 2010
- **HQ Location:** Boca Raton, Florida
- **Twitter:** @modmed  
4,166 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e243b7154fd8c8c56a1d3b89fd30a8903023e9c3856a2d8785e5a643d15fd848&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1133049%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,323 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Practice Manager, Medical Assistant
- **Top Industries:** Medical Practice, Hospital & Health Care
- **Company Size:** 46% Small, 28% Medium

#### What Do G2 Reviewers Say About ModMed?

_AI-generated summary from verified user reviews_

##### Pros

- Users find ModMed to be **exceptionally easy to use** , streamlining workflows and enhancing patient documentation in dermatology practices.
- Users value the **efficiency of ModMed** , noting simplified workflows, seamless scheduling, and enhanced operations in dermatology practices.
- Users value **workflow efficiency** with ModMed, enjoying seamless integration for EMR, billing, and scheduling in dermatology practices.
- Users praise ModMed for its **specialized focus on dermatology** , enhancing efficiency and user satisfaction significantly in practice.
- Users value the **easy initial setup** of ModMed, appreciating the time saved for a seamless transition in workflow.

##### Cons

- Users face challenges with **poor system functionality** , leading to complications in tracking and data accuracy.
- Users find **missing features** in ModMed, including inadequate customization and essential functionalities not meeting their needs.
- Users find the **difficult setup** of ModMed demanding, especially for new users navigating complex workflows.
- Users find ModMed's features **limited and underdeveloped** , often requiring add-ons for essential functionalities and customization.
- Users find the **inadequate reporting** features frustrating, as matching data and timely updates are often problematic.

#### What Are Recent G2 Reviews of ModMed?

**["Easy-to-Use, Dependable EHR That Keeps Documentation Efficient"](https://www.g2.com/survey_responses/modmed-review-12939506)**

**Rating:** 4.5/5.0 stars

_— Alisha J._

[Read full review](https://www.g2.com/survey_responses/modmed-review-12939506)

**["All-in-One ModMed Platform That Streamlines Check-In and Saves Time"](https://www.g2.com/survey_responses/modmed-review-12914418)**

**Rating:** 5.0/5.0 stars

_— Berenice A._

[Read full review](https://www.g2.com/survey_responses/modmed-review-12914418)

#### What Are G2 Users Discussing About ModMed?

- [What do you like most about ModMed for healthcare management, and what would you suggest improving?](https://www.g2.com/discussions/what-do-you-like-most-about-modmed-for-healthcare-management-and-what-would-you-suggest-improving)
- [What is ModMed used for?](https://www.g2.com/discussions/what-is-modmed-used-for) - 1 comment
- [What is Modmed boost?](https://www.g2.com/discussions/what-is-modmed-boost) - 1 comment
- [What is EMA software?](https://www.g2.com/discussions/what-is-ema-software)
- [What is EMA modernizing medicine?](https://www.g2.com/discussions/what-is-ema-modernizing-medicine)

### [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews)

Pabau is the all-in-one practice management platform built to help healthcare clinics and med spas run smarter, grow faster, and deliver outstanding client care. Trusted by over 3500 practices worldwide, Pabau acts as your mission control – combining powerful revenue-driving tools with smart automations that save time and reduce admin. From integrated payments and card-on-file charging to EMRs, charting, calendars, online bookings, inventory tracking, and before-and-after photo storage – everything you need is in one place. Automate pre-care and after-care emails, send appointment reminders via SMS or email, manage your reputation, and run multi-location operations effortlessly. With Pabau, you’ll spend less time on admin and more time doing what you do best – while your marketing runs in the background.

**Average Rating:** 4.7/5.0

**Total Reviews:** 312

#### How Do G2 Users Rate Pabau Practice Management?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.5/10)
- **Administrative Processes:** 9.1/10 (Category avg: 8.5/10)
- **Back Office Processes:** 8.9/10 (Category avg: 8.3/10)
- **Workflow Coordination:** 8.9/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Pabau Practice Management?

- **Seller:** [Pabau](https://www.g2.com/sellers/pabau)
- **Year Founded:** 2012
- **HQ Location:** London, England
- **Twitter:** @PabauCRM  
653 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a1e62291661305829baabe76291111dfe0d0442e9aff3494b1e26cb6ab61abac&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpabau-ltd%2F&secure%5Burl_type%5D=linkedin_company_website)  
167 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Director, Doctor
- **Top Industries:** Medical Practice, Health, Wellness and Fitness
- **Company Size:** 99% Small, 1% Medium

#### What Do G2 Reviewers Say About Pabau Practice Management?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **amazing customer support** of Pabau, highlighting their genuine investment in user success and assistance.
- Users find Pabau Practice Management to be **incredibly easy to use** , integrating multiple functionalities effortlessly for convenience.
- Users find the team at Pabau to be **very helpful** , ensuring a smooth onboarding experience with extensive support.
- Users commend the **exceptional staff support** at Pabau, noting their dedication and thorough assistance in meeting business needs.
- Users value the **wide range of easy-to-use features** in Pabau Practice Management that enhance clinic operations.

##### Cons

- Users face occasional **technical issues** , including system errors and glitches, which can disrupt their experience with Pabau.
- Users find the setup **slightly confusing** , yet appreciate the helpful staff and regular guidance through the process.
- Users find the **difficult setup** of Pabau Practice Management frustrating, despite helpful staff and ongoing support.
- Users find the **difficult learning process** with Pabau challenging, especially with non-intuitive features that need training.
- Users find the **limited features** on Pabau Practice Management hinder intuitive use and require additional training for efficiency.

#### What Are Recent G2 Reviews of Pabau Practice Management?

**["An All-in-One Platform That Continues to Improve Our Practice"](https://www.g2.com/survey_responses/pabau-practice-management-review-13074761)**

**Rating:** 5.0/5.0 stars

_— Verified User in Cosmetics_

[Read full review](https://www.g2.com/survey_responses/pabau-practice-management-review-13074761)

**["Seamless All-in-One Clinic System with Great Pabau Support"](https://www.g2.com/survey_responses/pabau-practice-management-review-12789827)**

**Rating:** 5.0/5.0 stars

_— Nicole F._

[Read full review](https://www.g2.com/survey_responses/pabau-practice-management-review-12789827)

#### What Are G2 Users Discussing About Pabau Practice Management?

- [What do you like most about Pabau for managing your medical practice, and what improvements would you suggest?](https://www.g2.com/discussions/what-do-you-like-most-about-pabau-for-managing-your-medical-practice-and-what-improvements-would-you-suggest)

### [splose](https://www.g2.com/products/splose/reviews)

splose is the most powerful AI practice management software, hands down. Bringing together the industry’s handiest tools in the one platform, splose offers smart, reliable solutions and an effortless user experience. By harnessing the power of automation and AI splose puts thousands of hours back into the hands of healthcare providers around the globe every day, empowering them to focus on what’s important - caring for people.

**Average Rating:** 4.7/5.0

**Total Reviews:** 262

#### How Do G2 Users Rate splose?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.5/10)
- **Administrative Processes:** 9.0/10 (Category avg: 8.5/10)
- **Back Office Processes:** 9.1/10 (Category avg: 8.3/10)
- **Workflow Coordination:** 8.7/10 (Category avg: 8.5/10)

#### Who Is the Company Behind splose?

- **Seller:** [splose](https://www.g2.com/sellers/splose)
- **Company Website:** splose.com
- **Year Founded:** 2016
- **HQ Location:** Adelaide, AU
- **Twitter:** @splose  
678 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3b4cc53b147a583498506d9640a7071dbc6a05b98dbc06c2d1e35f5c2699d338&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsplose%2F&secure%5Burl_type%5D=linkedin_company_website)  
80 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Director, Occupational Therapist
- **Top Industries:** Health, Wellness and Fitness, Hospital & Health Care
- **Company Size:** 92% Small, 6% Medium

#### What Do G2 Reviewers Say About splose?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Splose to be **very easy to use** , appreciating its seamless integration and responsive support options.
- Users find the **helpful support** and automations of Splose invaluable for efficient practice management and time savings.
- Users appreciate the **efficient invoicing features** of Splose, streamlining client billing and payment tracking.
- Users praise Splose for its **responsive customer support** , enhancing ease of use and effective practice management.
- Users value the **intuitive interface** of Splose, enhancing practice management and simplifying daily tasks.

##### Cons

- Users find the **missing features** of Splose significantly hinder effective client management and tracking progress.
- Users find that Splose can be **slow to save notes and prone to crashes** , impacting their appointment management experience.
- Users find Splose to be **expensive** , especially for those not utilizing its advanced features like AI.
- Users face **integration issues** with Xero and other tools, complicating usability and increasing expenses.
- Users struggle with **invoicing issues** in Splose, citing difficulties with integration and inconsistencies in invoice data.

#### What Are Recent G2 Reviews of splose?

**["Intuitive, Evolving Platform That’s Improved Our Practice Workflows"](https://www.g2.com/survey_responses/splose-review-13082578)**

**Rating:** 4.0/5.0 stars

_— Alice J._

[Read full review](https://www.g2.com/survey_responses/splose-review-13082578)

**["Easy to Use, Fast Updates, Great Value for Small Business"](https://www.g2.com/survey_responses/splose-review-13067267)**

**Rating:** 5.0/5.0 stars

_— Kyrene R._

[Read full review](https://www.g2.com/survey_responses/splose-review-13067267)

#### What Are G2 Users Discussing About splose?

- [What needs improvement with Splose to better meet your healthcare practice management needs?](https://www.g2.com/discussions/what-needs-improvement-with-splose-to-better-meet-your-healthcare-practice-management-needs)
- [What is Splose used for?](https://www.g2.com/discussions/what-is-splose-used-for)

### [Epic](https://www.g2.com/products/epic/reviews)

Founded in a basement in 1979, Epic develops software to help people get well, help people stay well, and help future generations be healthier.

**Average Rating:** 4.2/5.0

**Total Reviews:** 896

#### How Do G2 Users Rate Epic?

- **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 8.5/10)
- **Administrative Processes:** 8.6/10 (Category avg: 8.5/10)
- **Back Office Processes:** 8.6/10 (Category avg: 8.3/10)
- **Workflow Coordination:** 8.8/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Epic?

- **Seller:** [Epic Systems](https://www.g2.com/sellers/epic-systems-750cb0d2-609a-45fe-a972-9ac8cf80bc1a)
- **Year Founded:** 1979
- **HQ Location:** Verona, WI
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2ff08c4f8eae05a807df1b7e218e92d126f6faa65063b30a916c1fcada0738db&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F163658%2F&secure%5Burl_type%5D=linkedin_company_website)  
17,254 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Registered Nurse, RN
- **Top Industries:** Hospital & Health Care, Medical Practice
- **Company Size:** 77% Large, 17% Medium

#### What Do G2 Reviewers Say About Epic?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **exceptional data security** of Epic, ensuring their healthcare information remains safe and compliant.
- Users highlight the **intuitive ease of use** of Epic, making it accessible for both patients and medical professionals.
- Users highly value the **enhanced patient care** features of Epic, facilitating better communication and streamlined workflows.
- Users value the **easy access** that Epic provides, facilitating improved patient care and streamlined workflows.
- Users value the **excellent communication** facilitated by the patient portal, enhancing engagement and care transitions.

##### Cons

- Users find the **interface overwhelming and unintuitive** , particularly noting its complexity and outdated feel for new staff.
- Users face a **steep learning curve** with Epic, finding the interface overwhelming and requiring extensive training.
- Users find the **interface overwhelming and unintuitive** , requiring extensive training for comfort and efficiency.
- Users report **slow performance** during high-volume usage, leading to frustrations and occasional freezing in the system.
- Users find the **confusing features** of Epic frustrating, comparing the UI to outdated systems from 2007.

#### What Are Recent G2 Reviews of Epic?

**["Epic Review"](https://www.g2.com/survey_responses/epic-review-11757496)**

**Rating:** 4.0/5.0 stars

_— Chardae A._

[Read full review](https://www.g2.com/survey_responses/epic-review-11757496)

**["Comprehensive EMR system with powerful integration but steep learning curve"](https://www.g2.com/survey_responses/epic-review-11760444)**

**Rating:** 5.0/5.0 stars

_— Dr A._

[Read full review](https://www.g2.com/survey_responses/epic-review-11760444)

#### What Are G2 Users Discussing About Epic?

- [How expensive is Epic EMR?](https://www.g2.com/discussions/how-expensive-is-epic-emr)
- [Why is epic software so popular?](https://www.g2.com/discussions/why-is-epic-software-so-popular) - 1 comment
- [What is epic charting system?](https://www.g2.com/discussions/what-is-epic-charting-system)
- [What does Epic software do?](https://www.g2.com/discussions/what-does-epic-software-do) - 2 comments

### [Carepatron](https://www.g2.com/products/carepatron/reviews)

Carepatron is a comprehensive practice management software solution designed to assist healthcare teams in effectively managing their operations and enhancing patient care. This platform caters to a wide range of healthcare professionals, including solo practitioners and larger teams, by providing an integrated suite of tools that streamline various aspects of practice management. Targeted at healthcare providers who seek to optimize their workflows, Carepatron offers functionalities such as online booking, electronic health records, task management, note-taking, secure messaging, video consultations, and artificial intelligence features. This all-in-one solution is particularly beneficial for practitioners looking to reduce administrative burdens and focus more on patient care. By centralizing these essential functions, Carepatron allows healthcare teams to operate more efficiently, regardless of their size or specialization. One of the standout features of Carepatron is its user-friendly interface, which allows for easy customization. Healthcare providers can tailor the software to meet their specific needs with just a few clicks, ensuring that the system aligns with their practice's unique workflows. This flexibility is crucial for practices that may have varying requirements based on their patient demographics or service offerings. Additionally, the platform's design promotes seamless communication among team members, enhancing collaboration and improving overall service delivery. Carepatron also prioritizes patient engagement by facilitating online booking and secure messaging, which can lead to increased patient satisfaction and retention. The inclusion of video consultation capabilities further expands access to care, allowing practitioners to reach patients who may have difficulty attending in-person appointments. By integrating these features, Carepatron not only enhances operational efficiency but also contributes to better health outcomes for patients. In summary, Carepatron stands out in the practice management software category by combining a robust set of features with an emphasis on ease of use and customization. Its ability to serve a diverse range of healthcare providers while promoting efficient practice management and improved patient care makes it a valuable tool for any healthcare team looking to enhance their operational effectiveness.

**Average Rating:** 4.5/5.0

**Total Reviews:** 547

#### How Do G2 Users Rate Carepatron?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.5/10)
- **Administrative Processes:** 8.6/10 (Category avg: 8.5/10)
- **Back Office Processes:** 8.4/10 (Category avg: 8.3/10)
- **Workflow Coordination:** 8.3/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Carepatron?

- **Seller:** [Carepatron](https://www.g2.com/sellers/carepatron)
- **Company Website:** www.carepatron.com
- **Year Founded:** 2018
- **HQ Location:** 408 W 14th Street New York, NY 10014
- **Twitter:** @CarepatronHQ  
292 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b8b9d1d011c1e85433bd1a53e905381b744bf1d525fd417b7bd04599b7505856&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcarepatron&secure%5Burl_type%5D=linkedin_company_website)  
51 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Therapist, Owner
- **Top Industries:** Mental Health Care, Health, Wellness and Fitness
- **Company Size:** 91% Small, 4% Medium

#### What Do G2 Reviewers Say About Carepatron?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Carepatron, finding it intuitive and convenient for managing client bookings seamlessly.
- Users appreciate the **affordable pricing** of Carepatron, making it a budget-friendly choice for professionals.
- Users appreciate the **aesthetic and easy-to-use interface** of Carepatron, enhancing their work experience and productivity.
- Users find the **staff extremely helpful** , enhancing their experience with quick and effective customer support.
- Users appreciate the **efficiency** of Carepatron, noting its seamless booking and automated features that enhance productivity.

##### Cons

- Users express frustration with the **limited features** of Carepatron, affecting efficiency and integration with their professional workflows.
- Users express a desire for **missing features** like customizable emails, improved AI, and additional billing options.
- Users express frustration over the **limited payment processing options** in Carepatron, wishing for more flexibility.
- Users experience various **technical issues** with Carepatron, affecting integration, AI functionality, and overall user-friendliness.
- Users experience **limited customization** options in Carepatron, affecting flexibility in tailoring the system to specific needs.

#### What Are Recent G2 Reviews of Carepatron?

**["Easy Templates Simplify Case Assessments"](https://www.g2.com/survey_responses/carepatron-review-13051702)**

**Rating:** 4.0/5.0 stars

_— Belle K._

[Read full review](https://www.g2.com/survey_responses/carepatron-review-13051702)

**["Beautiful, Functional Platform With Great AI Tools and Fabulous Support"](https://www.g2.com/survey_responses/carepatron-review-13033877)**

**Rating:** 5.0/5.0 stars

_— Rashad G._

[Read full review](https://www.g2.com/survey_responses/carepatron-review-13033877)

### [Zanda (formerly Power Diary)](https://www.g2.com/products/zanda-formerly-power-diary/reviews)

Zanda is an all-in-one practice management system, built to save time, reduce stress, and keep you in control. - Calendar management: scheduling, waitlist, automated appointment reminders, and confirmations. - Documentation: customizable clinical note templates, AI-powered session transcription and refinement, and online forms. - Client portal with online booking, reschedule and cancellation options, plus online payments, access to invoices, online forms, and Telehealth. Accepting waitlist requests. - Automations: invoicing, appointment follow-ups, recalls, new client communication, and more. - Practice Notifications and Team Communication Hub, and in-platform Practice Operations Manual Built for solo practitioners and large clinics alike, Zanda supports a wide range of professionals, including psychologists, physiotherapists, speech therapists, chiropractors, counselors, and other allied health providers. To give you peace of mind, Zanda offers a 12-month Money-Back Guarantee and delivers top-tier support, including free data import. New releases: - Scored Forms (Online Forms enhancement) - This makes it easier to track client progress over time using standard outcome measures or custom assessments, without manual calculations or external tools. - Client Progress Reports - Users get a quick overview of progress alongside the ability to explore the full context behind each result, helping them stay informed and make more confident clinical decisions. - Practitioner Utilisation Report - It gives practice managers and owners immediate visibility into how practitioner time is used, helping them identify underutilized staff, quantify the impact of cancellations, and make better scheduling and revenue decisions.

**Average Rating:** 4.7/5.0

**Total Reviews:** 294

#### How Do G2 Users Rate Zanda (formerly Power Diary)?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.5/10)
- **Administrative Processes:** 9.1/10 (Category avg: 8.5/10)
- **Back Office Processes:** 8.8/10 (Category avg: 8.3/10)
- **Workflow Coordination:** 8.8/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Zanda (formerly Power Diary)?

- **Seller:** [Zanda](https://www.g2.com/sellers/zanda)
- **Company Website:** zandahealth.com
- **Year Founded:** 2010
- **HQ Location:** Ballarat, AU
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7338f0bde833c2293f96a15090d4ecfe5cc95a8a2e623f85ae220ae6b3e22b78&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpower-diary%2F&secure%5Burl_type%5D=linkedin_company_website)  
70 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Psychologist, Director
- **Top Industries:** Mental Health Care, Health, Wellness and Fitness
- **Company Size:** 94% Small, 1% Medium

#### What Do G2 Reviewers Say About Zanda (formerly Power Diary)?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of Zanda, enjoying its simple setup and seamless all-in-one integration.
- Users value the **responsive and helpful customer support** at Zanda, enhancing their overall experience and satisfaction.
- Users find the **setup ease** of Zanda incredibly valuable, simplifying onboarding and enhancing the overall user experience.
- Users value Zanda's **clear scheduling and integration** , enhancing appointment management and financial tracking effortlessly.
- Users find Zanda's **helpful customer support** and user-friendly features invaluable for efficient practice management.

##### Cons

- Users find the **automation setup unclear** , leading to inefficiencies and needing to manage multiple platforms for billing.
- Users experience **limited features** in Zanda, particularly with room bookings and integration options, affecting workflow efficiency.
- Users express frustration with the **lack of functionality for room bookings** , hindering seamless scheduling and management.
- Users often face **complex setup** challenges with Zanda, leading to frustration and a steep learning curve.
- Users face **payment issues** with Zanda, including lack of automation and limited access for admin staff.

#### What Are Recent G2 Reviews of Zanda (formerly Power Diary)?

**["Customizable and Cost-Effective Practice Management"](https://www.g2.com/survey_responses/zanda-formerly-power-diary-review-12258829)**

**Rating:** 5.0/5.0 stars

_— Vernon K._

[Read full review](https://www.g2.com/survey_responses/zanda-formerly-power-diary-review-12258829)

**["Powerdiary is like having an assistant"](https://www.g2.com/survey_responses/zanda-formerly-power-diary-review-5314178)**

**Rating:** 4.5/5.0 stars

_— Karen M._

[Read full review](https://www.g2.com/survey_responses/zanda-formerly-power-diary-review-5314178)

#### What Are G2 Users Discussing About Zanda (formerly Power Diary)?

- [What does Power Diary do?](https://www.g2.com/discussions/what-does-power-diary-do) - 1 comment
- [Is there an app for power diary?](https://www.g2.com/discussions/is-there-an-app-for-power-diary) - 3 comments
- [What is the purpose of practice management software?](https://www.g2.com/discussions/what-is-the-purpose-of-practice-management-software)
- [What is power dairy?](https://www.g2.com/discussions/what-is-power-dairy) - 1 comment

### [eClinicalWorks](https://www.g2.com/products/eclinicalworks/reviews)

eClinicalWorks® (eCW), a leading healthcare IT company, provides innovative software solutions to healthcare providers of all types, including health centers, ASCs, urgent care, and more. eCW has been a trusted partner in the healthcare industry since 1999, with over 180,000 physicians and more than one million medical professionals using their solutions. eCW EMR is a comprehensive, secure, scalable, intelligent cloud solution that allows providers to access their data from anywhere at any time. It features cutting-edge technology that help you develop processes and strategies to improve office efficiencies. These “AI assistants” include PRISMA, a health information search engine that brings together patient records from a variety of healthcare systems; Scribe, an automated documentation tool that saves time and enhances accuracy; and Eva, a virtual assistant that gives providers access to patient histories, health records, and scheduling at the point of care. These features streamline workflows and automate administrative tasks so providers can focus more on patient care. eCW RCM and billing services allow healthcare providers to streamline billing processes and improve their bottom line. Whether providers manage their billing in-house or outsource it to eCW, they can be assured of high-quality services and achieve up to a 98% or higher first-pass acceptance rate. The in-office billing solutions provide increased control over the billing process, improved accuracy and efficiency, and reduced costs associated with outsourcing. Providers can also automate their billing solutions using bots, which can help reduce administrative burdens and improve accuracy. For providers who prefer to outsource their billing, eCW services provide experienced billing professionals who use the latest technology and best practices to ensure timely and accurate billing while providing comprehensive reporting and analytics to help providers manage their revenue cycle. eCW offers patient engagement tools that benefit front office staff and healthcare providers. For front office staff, online check-in and online appointment booking tools can significantly reduce administrative burdens and improve patient satisfaction. For healthcare providers, tools such as Patient Portal, Messenger, healow Pay, and telehealth can improve care coordination, enhance the patient experience, and provide virtual care options. With the rise of Value-Based Care, the healthcare industry has shifted its focus from quantity to quality of care. Providers are now incentivized to deliver high-quality care that produces positive patient outcomes rather than focusing on more services. This shift has also created new challenges, particularly in care coordination, coding, and population health management. eCW bridges these gaps by offering tools including HEDIS, Chronic Care Management, Transition Care Management, Care Plan Oversight, and Remote Patient Monitoring, enabling providers to better manage patient populations, and improve care coordination. These tools help providers deliver high-quality care that meets the needs of both patients, providers, and payers, positioning them for success in the Value-Based Care landscape. eCW offers a comprehensive suite of healthcare IT solutions that help providers deliver high-quality care while improving practice efficiency and revenue cycle management.

**Average Rating:** 3.7/5.0

**Total Reviews:** 158

#### How Do G2 Users Rate eClinicalWorks?

- **Has the product been a good partner in doing business?:** 7.4/10 (Category avg: 8.5/10)
- **Administrative Processes:** 8.1/10 (Category avg: 8.5/10)
- **Back Office Processes:** 8.9/10 (Category avg: 8.3/10)
- **Workflow Coordination:** 8.1/10 (Category avg: 8.5/10)

#### Who Is the Company Behind eClinicalWorks?

- **Seller:** [eClinicalWorks](https://www.g2.com/sellers/eclinicalworks)
- **Year Founded:** 1999
- **HQ Location:** Westborough, MA
- **Twitter:** @eClinicalWorks  
21,008 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b8b70da2e0cc30cf0df789afc18ebf61eb6be06aa100e36c0f242ea5068897db&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F21867%2F&secure%5Burl_type%5D=linkedin_company_website)  
5,417 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Medical Assistant
- **Top Industries:** Hospital & Health Care, Medical Practice
- **Company Size:** 52% Small, 32% Medium

#### What Do G2 Reviewers Say About eClinicalWorks?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of eClinicalWorks, finding it user-friendly and efficient for their needs.
- Users appreciate the **easy-to-use interface** of eClinicalWorks, enhancing workflow and focus with helpful features.
- Users appreciate the **easy accessibility** of eClinicalWorks, enhancing focus and efficiency in small businesses.
- Users value the **efficient appointment scheduling** with eClinicalWorks, keeping all medical documents updated and accessible.
- Users appreciate the **booking ease** of eClinicalWorks, ensuring seamless appointment scheduling and up-to-date documents.

##### Cons

- Users find the **slow loading times** of eClinicalWorks frustrating, impacting productivity and overall experience during multitasking.
- Users experience **slow performance** with eClinicalWorks, often facing lags and frequent automatic logouts while multitasking.
- Users experience **system instability** with eClinicalWorks, facing lag and automatic logouts that hinder multitasking efficiency.
- Users often face **technical issues** with eClinicalWorks, experiencing lagging, automatic logouts, and inefficient updates.
- Users often face **login issues** , including automatic logouts and frustrating lag times affecting their workflow.

#### What Are Recent G2 Reviews of eClinicalWorks?

**["Versatile EHR for Clinical Operations, Care Coordination, and Population Health"](https://www.g2.com/survey_responses/eclinicalworks-review-12750469)**

**Rating:** 4.5/5.0 stars

_— Reneisha H._

[Read full review](https://www.g2.com/survey_responses/eclinicalworks-review-12750469)

**["Comprehensive EHR Solution, Streamlines Workflows Efficiently"](https://www.g2.com/survey_responses/eclinicalworks-review-13094240)**

**Rating:** 4.5/5.0 stars

_— Akash C._

[Read full review](https://www.g2.com/survey_responses/eclinicalworks-review-13094240)

#### What Are G2 Users Discussing About eClinicalWorks?

- [What is eClinicalWorks used for?](https://www.g2.com/discussions/what-is-eclinicalworks-used-for)

### [Practice Better](https://www.g2.com/products/practice-better/reviews)

Practice Better is the leading all-in-one practice management software solution designed to help health and wellness professionals streamline their operations and enhance client support. Our comprehensive platform caters to a diverse range of practitioners, including nutritionists, therapists, coaches, therapists, chiropractors, fitness trainers, and more, providing them with the tools necessary to manage their practices efficiently and effectively. Practice Better serves both solo practitioners and larger group practices across the globe. By offering a centralized, all-in-one EHR solution. With our user-friendly interface, Practice Better allows practitioners to focus more on their clients and less on administrative tasks, ultimately leading to improved client outcomes and satisfaction. Key features of Practice Better include appointment booking, billing management, telehealth capabilities, and client engagement tools. The appointment booking system enables practitioners to manage their schedules seamlessly, reducing the likelihood of double bookings and missed appointments. Practice Better Payments simplifies invoicing and payment processing, allowing professionals to track their finances with ease. Additionally, the telehealth functionality provides a secure platform for virtual consultations, ensuring that practitioners can connect with clients regardless of location. Another significant aspect of Practice Better is its client engagement tools, which include customizable client portals and online programs or courses. These features empower practitioners to create personalized experiences for their clients, fostering a sense of community and support. By offering resources like educational materials and progress tracking, practitioners can enhance the overall client experience and encourage adherence to wellness plans. Overall, Practice Better stands out in the practice management software category by providing a comprehensive suite of features tailored specifically for health and wellness professionals. Our focus on improving practice management, client support, and engagement allows practitioners to scale their businesses effectively while delivering better outcomes for their clients. The platform not only simplifies daily operations but also enhances overall quality of care, making it an invaluable tool for those in the health and wellness industry.

**Average Rating:** 4.7/5.0

**Total Reviews:** 298

#### How Do G2 Users Rate Practice Better?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.5/10)
- **Administrative Processes:** 8.9/10 (Category avg: 8.5/10)
- **Back Office Processes:** 8.8/10 (Category avg: 8.3/10)
- **Workflow Coordination:** 8.7/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Practice Better?

- **Seller:** [Green Patch Inc](https://www.g2.com/sellers/green-patch-inc)
- **Company Website:** practicebetter.io
- **Year Founded:** 2014
- **HQ Location:** Toronto, ON, CA
- **Twitter:** @thatcleanlife  
4,778 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=574360a36e3a79434b49cd9e640790593b12f4dfb95350e580b320098dad786a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F16034130&secure%5Burl_type%5D=linkedin_company_website)  
89 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, Registered Dietitian
- **Top Industries:** Health, Wellness and Fitness, Alternative Medicine
- **Company Size:** 96% Small

#### What Do G2 Reviewers Say About Practice Better?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Practice Better, streamlining processes for both professionals and clients seamlessly.
- Users appreciate the **all-in-one platform** of Practice Better that simplifies client communication, billing, and scheduling tasks.
- Users value the **efficiency** of Practice Better, thanks to seamless integrations that streamline processes and save time.
- Users value the **easy integrations** of Practice Better, enhancing their workflow by consolidating multiple essential tasks.
- Users appreciate the **seamless integrations** of Practice Better, consolidating tasks and enhancing workflow efficiency effectively.

##### Cons

- Users highlight the **missing features** in Practice Better, particularly in assessments and collaboration tools for therapists.
- Users find **limited features** in Practice Better, wishing for improved assessments and collaboration tools tailored for therapists.
- Users find the platform **not user-friendly** , citing overwhelming functionality and clunky navigation that hinders efficiency.
- Users face **integration issues** with Practice Better, particularly with syncing Google Calendar and connecting to QuickBooks.
- Users find the **increasing costs** of Practice Better challenging, particularly for those starting their businesses.

#### What Are Recent G2 Reviews of Practice Better?

**["Everything at Your Fingertips with Practice Better"](https://www.g2.com/survey_responses/practice-better-review-8288026)**

**Rating:** 5.0/5.0 stars

_— Elizabeth A._

[Read full review](https://www.g2.com/survey_responses/practice-better-review-8288026)

**["Elite, Easy-to-Use Platform with Outstanding Customer Service"](https://www.g2.com/survey_responses/practice-better-review-12488200)**

**Rating:** 5.0/5.0 stars

_— Stephanie Z._

[Read full review](https://www.g2.com/survey_responses/practice-better-review-12488200)

#### What Are G2 Users Discussing About Practice Better?

- [What do you like most about Practice Better for managing client health records, and what improvements could be made?](https://www.g2.com/discussions/what-do-you-like-most-about-practice-better-for-managing-client-health-records-and-what-improvements-could-be-made)
- [What is the better app?](https://www.g2.com/discussions/what-is-the-better-app) - 1 comment
- [Is practice Better hipaa compliant?](https://www.g2.com/discussions/is-practice-better-hipaa-compliant) - 1 comment
- [Is Canadian practice better?](https://www.g2.com/discussions/is-canadian-practice-better) - 1 comment

### [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews)

Tebra is an all-in-one EHR and practice management platform designed for independent healthcare practices. The platform includes certified electronic health records, clinical charting, electronic prescribing, lab ordering, scheduling, billing, and claims management, telehealth, and patient engagement tools within a single, integrated system. Rather than relying on disconnected add-ons, Tebra provides native workflows that support care delivery, operations, and patient experience in one platform. The solution is purpose-built to help small and mid-sized practices improve efficiency, reduce administrative complexity, and manage day-to-day operations within one system.

**Average Rating:** 4.1/5.0

**Total Reviews:** 255

#### How Do G2 Users Rate Tebra (previously Kareo + PatientPop)?

- **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 8.5/10)
- **Administrative Processes:** 7.7/10 (Category avg: 8.5/10)
- **Back Office Processes:** 7.5/10 (Category avg: 8.3/10)
- **Workflow Coordination:** 7.6/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Tebra (previously Kareo + PatientPop)?

- **Seller:** [Tebra](https://www.g2.com/sellers/tebra)
- **Company Website:** www.tebra.com
- **HQ Location:** Corona del Mar, US
- **Twitter:** @TebraOfficial  
11,001 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2f476671e845ed3354293255147e6bafac74615cda9f81109a1fb3513f1b106b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftebra%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,054 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, Office Manager
- **Top Industries:** Medical Practice, Hospital & Health Care
- **Company Size:** 86% Small, 11% Medium

#### What Do G2 Reviewers Say About Tebra (previously Kareo + PatientPop)?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **user-friendly interface** of Tebra, highlighting ease of use and simple setup.
- Users praise the **responsive customer support** of Tebra, appreciating quick resolutions and personal assistance via video chat.
- Users value Tebra's **efficiency** in managing tasks and claims seamlessly, enhancing productivity and user experience significantly.
- Users appreciate the **user-friendly app and AI note feature** , enhancing convenience and efficiency in healthcare management.
- Users appreciate the **customizability** of Tebra, benefiting from multiple templates and easy report generation.

##### Cons

- Users find the **limited features** of Tebra hinder their efficiency, especially regarding sorting and billing capabilities.
- Users face **inadequate reporting** issues, requiring manual data manipulation and experiencing duplicate reports and refresh problems.
- Users find the **inefficiency** of Tebra due to excessive clicking and lengthy report generation processes frustrating.
- Users experience **billing issues** that hinder workflow, including slow claims, limited changes post-billing, and incorrect patient coupons.
- Users find Tebra's reporting to be **inefficient** , often requiring manual data exports to meet their needs.

#### What Are Recent G2 Reviews of Tebra (previously Kareo + PatientPop)?

**["Easy Charge Capture for Accurate Coding"](https://www.g2.com/survey_responses/tebra-previously-kareo-patientpop-review-12731619)**

**Rating:** 5.0/5.0 stars

_— Belinda C._

[Read full review](https://www.g2.com/survey_responses/tebra-previously-kareo-patientpop-review-12731619)

**["Easy to use!"](https://www.g2.com/survey_responses/tebra-previously-kareo-patientpop-review-7710720)**

**Rating:** 5.0/5.0 stars

_— Dawn P._

[Read full review](https://www.g2.com/survey_responses/tebra-previously-kareo-patientpop-review-7710720)

#### What Are G2 Users Discussing About Tebra (previously Kareo + PatientPop)?

- [How much is PatientPop monthly?](https://www.g2.com/discussions/how-much-is-patientpop-monthly)
- [Is kareo a clearinghouse?](https://www.g2.com/discussions/is-kareo-a-clearinghouse) - 1 comment
- [Is PatientPop a CRM?](https://www.g2.com/discussions/is-patientpop-a-crm)
- [How much does kareo cost?](https://www.g2.com/discussions/how-much-does-kareo-cost) - 1 comment
- [How is PatientPop different?](https://www.g2.com/discussions/how-is-patientpop-different)

### [Prompt Health](https://www.g2.com/products/prompt-health/reviews)

Prompt is the AI-powered Electronic Medical Record (EMR) and practice management platform for physical therapy, occupational therapy, speech-language pathology, pediatric, and chiropractic practices. Most EMRs store your data. Prompt acts on it. Before the visit, in the room, and after the visit, Prompt handles the work between your decisions and pauses when your judgment matters. You stay in control. AI handles everything between. Thousands of practices have switched to Prompt and the results are proven. 15-20 more visits per provider per month. $32K in annual revenue per clinician. 35% lower provider attrition. AI built on 9 years of clean, rehab-specific data across 100M+ visits and proven in real PT, OT, SLP, and chiropractic practices. Prompt unifies documentation, scheduling, billing, patient engagement, and analytics into one platform. No disconnected systems. No duplicate data entry. A clearer picture of how your practice is performing and a team invested in helping you grow. Core capabilities: EMR + practice management: Documentation, scheduling, billing, and compliance in one platform, built for PT, OT, SLP, pediatrics, and chiropractic practices. AI documentation assistance: 92% of notes completed during work hours. Clinicians finish faster and leave on time. Coding intelligence: Real-time coding support that increases functional CPT usage and recaptures revenue practices are currently leaving behind. Patient engagement: Digital intake, automated reminders, and outcomes tracking keep schedules full and patients coming back. Analytics: Real-time reporting across productivity, revenue, and documentation compliance for single-location clinics and multi-site organizations. Proven results driving thousands of practices to Prompt: 15-20 more visits per provider per month after switching from legacy systems. +18-20 point improvement in CPT coding accuracy. $32K in additional annual revenue per clinician. 92% of documentation completed during work hours. 1 full day cut from note sign-off time. 35% lower provider attrition. 45% fewer notes completed after hours. We are more than an EMR. We are the team behind your team: a clinician, a biller, an analyst, and a success rep assigned to your practice. Career Connection. 75+ university partnerships. Capitol Hill advocacy. Free business reviews. Because your success is how we grow. Other practices are getting squeezed by falling reimbursements and tightening compliance. Prompt practices are growing. That’s the difference.

**Average Rating:** 4.8/5.0

**Total Reviews:** 119

#### How Do G2 Users Rate Prompt Health?

- **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 8.5/10)
- **Administrative Processes:** 10.0/10 (Category avg: 8.5/10)
- **Back Office Processes:** 10.0/10 (Category avg: 8.3/10)
- **Workflow Coordination:** 10.0/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Prompt Health?

- **Seller:** [Prompt Therapy Solutions](https://www.g2.com/sellers/prompt-therapy-solutions)
- **Company Website:** www.prompthealth.com
- **Year Founded:** 2017
- **HQ Location:** Hoboken, New Jersey
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d47865161fc8d4901059d3dcc2ece769faa7e25aa19f8c8fe39af31510957a2e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpromptemr%2F&secure%5Burl_type%5D=linkedin_company_website)  
344 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Physical Therapist, Office Manager
- **Top Industries:** Health, Wellness and Fitness, Hospital & Health Care
- **Company Size:** 55% Medium, 42% Small

#### What Are Recent G2 Reviews of Prompt Health?

**["Premium Product with Premium Support"](https://www.g2.com/survey_responses/prompt-health-review-13188415)**

**Rating:** 5.0/5.0 stars

_— Lauren P._

[Read full review](https://www.g2.com/survey_responses/prompt-health-review-13188415)

**["Excellent subjective notes, but objective section and help resources need streamlining"](https://www.g2.com/survey_responses/prompt-health-review-13149795)**

**Rating:** 5.0/5.0 stars

_— Lauren Z._

[Read full review](https://www.g2.com/survey_responses/prompt-health-review-13149795)

### [SimplePractice](https://www.g2.com/products/simplepractice/reviews)

SimplePractice is a top-rated EHR software and all-in-one practice management solution for health and wellness providers. More than 200,000 providers trust SimplePractice to start and build their business through industry leading EHR software, ongoing education, and powerful tools that connect them to clients seeking care. While using this practice management software, practitioners are able to access everything they need from seamless appointment scheduling, billing, and payments to HIPAA-compliant Telehealth, insurance claim filing, and more. SimplePractice also enhances the client experience with an easy-to-use client portal as well as a clinician directory that lets them find and request an appointment directly with the right therapist. Recognized by Built In as one of the Best Midsize Companies to Work For in Los Angeles in 2022, SimplePractice is proud to pave the future of healthtech. Sign up for a free, 30-day trial today to try it out for yourself.

**Average Rating:** 4.1/5.0

**Total Reviews:** 126

#### How Do G2 Users Rate SimplePractice?

- **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 8.5/10)
- **Administrative Processes:** 8.8/10 (Category avg: 8.5/10)
- **Back Office Processes:** 7.9/10 (Category avg: 8.3/10)
- **Workflow Coordination:** 8.6/10 (Category avg: 8.5/10)

#### Who Is the Company Behind SimplePractice?

- **Seller:** [SimplePractice](https://www.g2.com/sellers/simplepractice)
- **Year Founded:** 2012
- **HQ Location:** Santa Monica, California
- **Twitter:** @simplepractice  
2,441 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3cf17c4d073a60e96f2fc08e22f84ab0b800f414230e1b6968ee027ff4cc693a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2686631%2F&secure%5Burl_type%5D=linkedin_company_website)  
649 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Therapist, Owner
- **Top Industries:** Mental Health Care, Health, Wellness and Fitness
- **Company Size:** 97% Small, 2% Medium

#### What Do G2 Reviewers Say About SimplePractice?

_AI-generated summary from verified user reviews_

##### Pros

- Users find SimplePractice to be incredibly **easy to use** , streamlining appointments, documentation, and billing efficiently.
- Users love the **automation features** of SimplePractice, significantly enhancing efficiency in scheduling, billing, and compliance.
- Users value the **time-saving document management features** of SimplePractice, enhancing efficiency and organization in their practice.
- Users appreciate the **easy access** of SimplePractice, facilitating smooth navigation for both practitioners and clients.
- Users love the **time-saving features** of SimplePractice that enhance compliance, billing, and overall efficiency in client management.

##### Cons

- Users find the **limited features** for reporting and chart options frustrating, impacting overall efficiency and usability.
- Users find **inadequate reporting** features frustrating, as they complicate workflows and increase manual tasks unnecessarily.
- Users often face **inconveniences** with bugs and extra steps in workflows, increasing their workload when using SimplePractice.
- Users feel that there is **limited customization** available, particularly regarding features and workflows within group practice plans.
- Users find the **limited functionality** of SimplePractice restricts customization and complicates workflow for individual practitioners.

#### What Are Recent G2 Reviews of SimplePractice?

**["Streamlined EHR with Telehealth Integration"](https://www.g2.com/survey_responses/simplepractice-review-12220573)**

**Rating:** 5.0/5.0 stars

_— Anamile G._

[Read full review](https://www.g2.com/survey_responses/simplepractice-review-12220573)

**["Easy to Use for Solo Providers—Keeps Scheduling and Reminders Flowing"](https://www.g2.com/survey_responses/simplepractice-review-12652346)**

**Rating:** 5.0/5.0 stars

_— Verified User in Mental Health Care_

[Read full review](https://www.g2.com/survey_responses/simplepractice-review-12652346)

#### What Are G2 Users Discussing About SimplePractice?

- [What are the benefits and challenges of using SimplePractice for managing your practice?](https://www.g2.com/discussions/what-are-the-benefits-and-challenges-of-using-simplepractice-for-managing-your-practice)
- [What is SimplePractice used for?](https://www.g2.com/discussions/what-is-simplepractice-used-for) - 1 comment
- [What is simple practice LLC?](https://www.g2.com/discussions/what-is-simple-practice-llc)
- [How much is simple practice per month?](https://www.g2.com/discussions/how-much-is-simple-practice-per-month)
- [Is simple practice an EHR?](https://www.g2.com/discussions/is-simple-practice-an-ehr)

### [Cerner](https://www.g2.com/products/cerner/reviews)

Cerner's Practice Management solution is a comprehensive system designed to streamline administrative and financial operations within healthcare practices. It integrates seamlessly with electronic health records (EHR) to enhance efficiency and improve patient care. The system offers robust scheduling capabilities, allowing for efficient appointment management and resource allocation. It includes billing and revenue cycle management tools to optimize financial performance and ensure accurate claims processing. Additionally, the solution provides reporting and analytics features, offering insights into practice performance and aiding in informed decision-making. By automating routine tasks and reducing administrative burdens, Cerner's Practice Management solution enables healthcare providers to focus more on patient care, ultimately enhancing the overall patient experience.

**Average Rating:** 3.5/5.0

**Total Reviews:** 224

#### How Do G2 Users Rate Cerner?

- **Has the product been a good partner in doing business?:** 7.5/10 (Category avg: 8.5/10)
- **Administrative Processes:** 7.5/10 (Category avg: 8.5/10)
- **Back Office Processes:** 7.8/10 (Category avg: 8.3/10)
- **Workflow Coordination:** 7.5/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Cerner?

- **Seller:** [Cerner](https://www.g2.com/sellers/cerner)
- **Year Founded:** 1979
- **HQ Location:** Kansas City, MO
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=75d0af8822bb891cc7a50a01b3c1f6ffaec8faadb2805782949553298c50f524&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2812%2F&secure%5Burl_type%5D=linkedin_company_website)  
11,348 employees on LinkedIn®
- **Ownership:** VIE - Vienna Stock Exchange
- **Total Revenue (USD mm):** $5,505

#### Who Uses This Product?

- **Who Uses This:** Registered Nurse, RN
- **Top Industries:** Hospital & Health Care, Medical Practice
- **Company Size:** 72% Large, 24% Medium

#### What Do G2 Reviewers Say About Cerner?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **easy-to-use interface** of Cerner, thanks to clearly labeled sections and efficient charting capabilities.
- Users appreciate the **ease of use** of Cerner, thanks to clear labeling and efficient charting features.

##### Cons

- Users experience **slow performance** with Cerner, noting occasional lag that affects their overall satisfaction.

#### What Are Recent G2 Reviews of Cerner?

**["Great software for a mental health setting."](https://www.g2.com/survey_responses/cerner-review-11100103)**

**Rating:** 4.5/5.0 stars

_— Verified User in Mental Health Care_

[Read full review](https://www.g2.com/survey_responses/cerner-review-11100103)

**["Comprehensive, feature-rich EHR"](https://www.g2.com/survey_responses/cerner-review-12481792)**

**Rating:** 4.0/5.0 stars

_— Ritesh S._

[Read full review](https://www.g2.com/survey_responses/cerner-review-12481792)

#### What Are G2 Users Discussing About Cerner?

- [What is Cerner used for?](https://www.g2.com/discussions/what-is-cerner-used-for)

### [ClinicMind](https://www.g2.com/products/clinicmind-clinicmind/reviews)

ClinicMind is the all-in-one, ONC-certified platform that runs an independent practice on one system EHR, billing, scheduling, credentialing, patient engagement, and payments, backed by a support team practices consistently rate as its standout strength. A G2 Leader for 15 consecutive quarters and ONC-certified, ClinicMind serves chiropractic and mental / behavioral health practices with the same integrated platform that eliminates the disconnected "Frankenstack" of tools payers exploit. They win when your practice runs on disconnected software. A billing platform that doesn't talk to your EHR. A patient portal nobody uses. Credentialing in a spreadsheet. Scheduling in one system, documentation in another. Every gap in your workflow is a gap in your defense — and payers know exactly where to find it. That's the Frankenstack. Practices that switch to ClinicMind report faster documentation, fewer denials, and more predictable revenue. ClinicMind was built to close those gaps — not with another point solution, but with one unified platform that connects every part of your practice into a single system payers can't exploit. No clinician should suffer burnout or be cheated out of their hard-earned reimbursements by systems that were never designed to work together. We unify EHR, revenue cycle management, billing, patient engagement, scheduling, credentialing, and payments. One platform. One support team. One growth engine. The results speak for themselves. Recognized as a G2 Leader in Chiropractic, EHR, and Small-Business Medical Practice Management with 37 G2 badges in 2026 alone, already ahead of our full-year total in 2025, and 16 consecutive quarters of G2 leadership all driven entirely by verified customer reviews. This summer marked our broadest recognition yet, including two brand-new category wins: Leader in Small-Business Medical Practice Management and Momentum Leader in Medical Practice Management. Reviewers most often cite one thing: the people. "The quality of support goes a long way" recurs across the review base named coaches, one-chat-away help, and white-glove onboarding, and was named the top-ranked chiropractic EHR and practice management solution by Black Book Research. Practices that switch to ClinicMind report faster documentation, fewer denials, more predictable revenue, and time back in their day. We're here to give independent practice owners their independence back. Thousands of practices across chiropractic, mental health, and multidisciplinary care already have. Integrated software: EHR (with mobile app) · Billing platform · Practice management · Patient portal · Credentialing · AIScribe (AI-assisted documentation) Integrated services: Managed billing · Credentialing · Coding · Prior authorization · PatientHub (patient engagement & reactivation)

**Average Rating:** 4.6/5.0

**Total Reviews:** 233

#### How Do G2 Users Rate ClinicMind?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.5/10)
- **Administrative Processes:** 8.9/10 (Category avg: 8.5/10)
- **Back Office Processes:** 9.1/10 (Category avg: 8.3/10)
- **Workflow Coordination:** 9.1/10 (Category avg: 8.5/10)

#### Who Is the Company Behind ClinicMind?

- **Seller:** [ClinicMind](https://www.g2.com/sellers/clinicmind)
- **Company Website:** clinicmind.com
- **Year Founded:** 2000
- **HQ Location:** Belleair Bluffs, US
- **Twitter:** @WeAreClinicMind  
118 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d6b4d64c5779a1c590c1ab2c96ed5b483ad3036b6033c6ee66aae57ceb12e872&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fclinicmind%2F&secure%5Burl_type%5D=linkedin_company_website)  
355 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Office Manager, Chiropractor
- **Top Industries:** Health, Wellness and Fitness, Medical Practice
- **Company Size:** 93% Small, 4% Medium

#### What Do G2 Reviewers Say About ClinicMind?

_AI-generated summary from verified user reviews_

##### Pros

- Users find the **highly knowledgeable support team** at ClinicMind instrumental in ensuring a smooth transition to the system.
- Users value the **excellent customer support** of ClinicMind, appreciating timely assistance and ongoing updates for improved usability.
- Users value the **ease of use** of ClinicMind, which streamlines tasks and enhances team efficiency.
- Users appreciate the **excellent training and support** provided by ClinicMind, enhancing their workflow and practice efficiency.
- Users value the **helpful training resources** provided by Aziz, enhancing ease of use during the onboarding process.

##### Cons

- Users face **billing issues** with ClinicMind, struggling with complex coding and insufficient training for effective problem resolution.
- Users find the **learning curve steep** for ClinicMind, struggling with new features and inadequate training resources.
- Users find **poor navigation** in ClinicMind frustrating, hindering their efficiency and complicating their overall experience.
- Users find the **complex navigation** of ClinicMind challenging, making it difficult to access necessary information efficiently.
- Users find **learning difficulty** with ClinicMind due to poor training and complicated new features that hinder efficiency.

#### What Are Recent G2 Reviews of ClinicMind?

**["ClinicMind: Powerful, All-in-One EHR + PatientHub With Outstanding Support"](https://www.g2.com/survey_responses/clinicmind-review-13157255)**

**Rating:** 5.0/5.0 stars

_— Dominick H._

[Read full review](https://www.g2.com/survey_responses/clinicmind-review-13157255)

**["Productive ClinicMind Support That Streamlined Our Care Plan and Payments"](https://www.g2.com/survey_responses/clinicmind-review-12925285)**

**Rating:** 5.0/5.0 stars

_— Michelle S._

[Read full review](https://www.g2.com/survey_responses/clinicmind-review-12925285)

### [SPRY](https://www.g2.com/products/spry-spry/reviews)

SPRY: The Fastest-Growing AI-Powered EMR & Billing Platform for Rehab Therapy SPRY isn’t just an EMR—it’s your practice partner. Built specifically for physical therapy clinics, SPRY helps reduce admin costs, increase patient visits, and maximize reimbursements. Its AI-powered, fully integrated platform is designed to enhance efficiency, minimize administrative burdens, improve patient care, and support future-proofing your practice. Why SPRY? Whether you're a clinic owner, physical therapist, clinic manager, billing specialist, or front desk staff, SPRY provides an end-to-end solution that simplifies everything from patient scheduling to automated billing. Our customizable workflows, intuitive interface, and real-time automation empower clinics to operate with confidence and efficiency. Most PT platforms claim to be end-to-end but lack seamless module integration, leaving clinics to deal with inefficiencies and workarounds. With the vision to eliminate these gaps, SPRY provides a truly all-in-one solution that streamlines workflows and ensures everything works effortlessly together. Key Features ✔ AI-Powered Documentation – AI Scribe enables real-time note-taking and seamlessly converts notes into structured SOAP templates. ✔ Automated Billing & Claim Management – Pre-authorization, eligibility verification, claim scrubbing, & Medicare compliance ✔ Real-Time Business Intelligence (BI) Dashboard – Data-driven insights for revenue and performance tracking, with the ability to ask queries in simple language ✔ Seamless Patient Engagement – Online scheduling, digital onboarding, Kiosk check-in & HIPAA-compliant patient portal ✔ Operational Efficiency – AI Fax, automated alerts & co-sign functionality for compliance Powering the Future of Physical Therapy SPRY is backed by industry experts, innovative technology, and deep clinical insights, making it the go-to platform for rehab therapy clinics looking to grow, optimize operations, and improve patient outcomes.

**Average Rating:** 4.6/5.0

**Total Reviews:** 82

#### How Do G2 Users Rate SPRY?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.5/10)
- **Administrative Processes:** 8.9/10 (Category avg: 8.5/10)
- **Back Office Processes:** 8.9/10 (Category avg: 8.3/10)
- **Workflow Coordination:** 9.0/10 (Category avg: 8.5/10)

#### Who Is the Company Behind SPRY?

- **Seller:** [SPRY](https://www.g2.com/sellers/spry)
- **Year Founded:** 2021
- **HQ Location:** Wilmington, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=274f3640092b814416ff6fdcdf08aa0d335a5a33c7a7e873b4919f0014f609e8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsprypt%2F&secure%5Burl_type%5D=linkedin_company_website)  
240 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Physical Therapist, Owner
- **Top Industries:** Health, Wellness and Fitness, Hospital & Health Care
- **Company Size:** 85% Small, 15% Medium

#### What Do G2 Reviewers Say About SPRY?

_AI-generated summary from verified user reviews_

##### Pros

- Users find SPRY incredibly **easy to use** , appreciating its customization and seamless navigation across devices.
- Users commend the **exceptional customer support** from Spry, enhancing their overall experience and platform customization.
- Users value the **enhanced efficiency** of Spry, allowing for quicker documentation and improved workflow across teams.
- Users appreciate the **exceptional customer support** of Spry, ensuring a smooth and efficient experience across their practice.
- Users value the **ease and automation in billing** , significantly improving their practice efficiency and customer service experience.

##### Cons

- Users report frequent **technical issues** like glitches and slow note-generation, impacting their overall experience with SPRY.
- Users experience **slow performance** with SPRY, particularly during AI note generation and page loading, affecting efficiency.
- Users struggle with **data management issues** like inconsistent chart population and lack of follow-up workflow for claims.
- Users highlight the **limited features** of SPRY, particularly lacking follow-up workflows and tracking for authorizations.
- Users experience **occasional software bugs** with Spry but appreciate the support in resolving these issues promptly.

#### What Are Recent G2 Reviews of SPRY?

**["Clean UI and Fast, Efficient Billing That Helps Close Claims Faster"](https://www.g2.com/survey_responses/spry-review-12647308)**

**Rating:** 4.5/5.0 stars

_— Brady J._

[Read full review](https://www.g2.com/survey_responses/spry-review-12647308)

**["Spry’s Intuitive Design and Hands-On Support Transformed Our Clinic Workflow"](https://www.g2.com/survey_responses/spry-review-12543807)**

**Rating:** 5.0/5.0 stars

_— Trina S._

[Read full review](https://www.g2.com/survey_responses/spry-review-12543807)

### [TheraNest by Ensora Health](https://www.g2.com/products/theranest-by-ensora-health/reviews)

TheraNest is a cloud-based EHR and practice management platform built specifically for mental and behavioral health providers. Developed by Ensora Health, TheraNest combines clinical documentation, insurance billing, scheduling, HIPAA-compliant telehealth, e-prescribing, and a client portal in one system serving solo practitioners, group practices, and mid-size behavioral health organizations. TheraNest differentiates from SimplePractice, TherapyNotes, Jane App, and Carepatron through deeper billing and insurance claims management, group practice workflows including multi-provider scheduling and supervision tracking, and integrated Wiley Treatment Planner content. Core features include automated appointment reminders, customizable progress notes and treatment plans, a searchable DSM and CPT code database, electronic claims submission, ERA/EOB processing, and unlimited document storage. Recognized as a G2 Leader in Mental Health Software, TheraNest is rated highly for ease of use, responsive support, and clinical note quality. A free 21-day trial is available. Pricing starts at $29/month and scales by active client count.

**Average Rating:** 4.3/5.0

**Total Reviews:** 134

#### How Do G2 Users Rate TheraNest by Ensora Health?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.5/10)
- **Administrative Processes:** 8.6/10 (Category avg: 8.5/10)
- **Back Office Processes:** 8.1/10 (Category avg: 8.3/10)
- **Workflow Coordination:** 8.1/10 (Category avg: 8.5/10)

#### Who Is the Company Behind TheraNest by Ensora Health?

- **Seller:** [Ensora Health (formerly Therapy Brands)](https://www.g2.com/sellers/ensora-health-formerly-therapy-brands)
- **Company Website:** ensorahealth.com
- **Year Founded:** 2020
- **HQ Location:** Birmingham, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=01fa4bcdf95d2b8627e77b56559eb8a74b5b323c4b9bb5a8bfaab9e2a377e4c6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftherapy-brands%2Fmycompany%2F&secure%5Burl_type%5D=linkedin_company_website)  
406 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Therapist
- **Top Industries:** Mental Health Care
- **Company Size:** 88% Small, 7% Medium

#### What Do G2 Reviewers Say About TheraNest by Ensora Health?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** in TheraNest, finding it intuitive and efficient for their case management needs.
- Users value the **simplicity and efficiency** of TheraNest's document management, streamlining their workflow effectively.
- Users appreciate the **booking ease** of TheraNest, enjoying simple navigation and efficient scheduling for their practice.
- Users appreciate the **comprehensive, reliable features** of TheraNest, making business management and client communication seamless.
- Users value the **flexibility and ease of scheduling** in TheraNest, enhancing their overall management experience.

##### Cons

- Users report frequent **technical issues** with TheraNest, including glitches and problems with client text reminders.
- Users find **limited features** in TheraNest, making navigation difficult and essential tasks cumbersome for efficient practice management.
- Users find **poor navigation** in TheraNest frustrating, leading to slower workflows and difficulties in sending messages.
- Users find **interface issues** in TheraNest complicating workflow, with inadequate auto-save and slow navigation affecting efficiency.
- Users criticize the **lack of customization** in TheraNest, especially for reports and layout settings, affecting efficiency.

#### What Are Recent G2 Reviews of TheraNest by Ensora Health?

**["Streamlined Scheduling and Ease of Treatment Planning with Wiley Integration"](https://www.g2.com/survey_responses/theranest-by-ensora-health-review-13161387)**

**Rating:** 5.0/5.0 stars

_— Verified User in Mental Health Care_

[Read full review](https://www.g2.com/survey_responses/theranest-by-ensora-health-review-13161387)

**["Essential and Intuitive for Private Practice"](https://www.g2.com/survey_responses/theranest-by-ensora-health-review-13181849)**

**Rating:** 5.0/5.0 stars

_— Mike W._

[Read full review](https://www.g2.com/survey_responses/theranest-by-ensora-health-review-13181849)

#### What Are G2 Users Discussing About TheraNest by Ensora Health?

- [What is TheraNest used for?](https://www.g2.com/discussions/what-is-theranest-used-for)
- [What does TheraNest do?](https://www.g2.com/discussions/what-does-theranest-do)
- [How do you write a progress note for therapy?](https://www.g2.com/discussions/how-do-you-write-a-progress-note-for-therapy) - 1 comment
- [Does TheraNest have an app?](https://www.g2.com/discussions/does-theranest-have-an-app) - 1 comment
- [How much does TheraNest cost?](https://www.g2.com/discussions/how-much-does-theranest-cost)

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[Browse Medical Practice Management Themes](/categories/medical-practice-management/themes)

 ![Emma Stein](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emma Stein")
ES

Researched and written by [Emma Stein](https://research.g2.com/insights/author/emma-stein)

Updated October 3, 2024

Health care organizations use medical practice management software to manage all aspects of their operations, including patient information management, treatment planning and scheduling, and back office functions such as accounting. This type of software helps doctors with patient treatment management, and healthcare administrative personnel with patient influx management. Scaled down versions of medical practice management can address the needs of small clinics or private practices.

Typically these solutions include integrations which benefit carriers for claim processing. In the case where medical practice management solutions do not include [electronic health record management](https://www.g2.com/categories/ehr) capabilities, integration with third-party electronic health records is essential to gain access to patient health information.

To qualify for inclusion in the Medical Practice Management category, a product must:

- Help doctors assess the medical needs of patients and recommend treatments
- Schedule personnel and book rooms or locations depending on demand and capacity
- Notify employees and patients about appointments, follow-ups, or important events
- Provide claim management and medical billing features
- Include features for front desk operations such as reservations or cancellations
- Deliver reporting and analytics on doctor utilisation and personnel productivity
- Ensure compliance with laws and regulations such as the Health Insurance Portability and Accountability Act (HIPAA)

Top Tools at a Glance

| 

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Specialty-specific EMR with integrated practice management

 | 

User Review

"Easy-to-Use, Dependable EHR That Keeps Documentation Efficient"

 |
| 

 | 

Paperless clinical workflows with automated patient communication

 | 

User Review

"An All-in-One Platform That Continues to Improve Our Practice"

 |
| 

 | 

NDIS-native allied health practice workflows

 | 

User Review

"Easy to Use, Fast Updates, Great Value for Small Business"

 |
| 

 | 

Unified inpatient-outpatient EHR with interoperability

 | 

User Review

"Epic Review"

 |
| 

 | 

Solo practice EHR with AI documentation

 | 

User Review

"Beautiful, Functional Platform With Great AI Tools and Fabulous Support"

 |
| 

 | 

Allied health scheduling with Medicare rebate automation

 | 

User Review

"Customizable and Cost-Effective Practice Management"

 |
| 

 | 

High-volume practices with customizable clinical workflows

 | 

User Review

"Versatile EHR for Clinical Operations, Care Coordination, and Population Health"

 |
| 

 | 

Hybrid telehealth practices with client programs

 | 

User Review

"Everything at Your Fingertips with Practice Better"

 |
| 

 | 

Integrated billing and EHR for small practices

 | 

User Review

"Easy Charge Capture for Accurate Coding"

 |

* * *

Show More

* * *

## How Do You Choose the Right Medical Practice Management Software?

### What You Should Know About Medical Practice Management Software

### What is Medical Practice Management Software?

Medical practice management software alleviates the daily activities of hospitals, clinics, medical practices, and other health care organizations, helping them run as efficiently as possible. Medical practice software is a comprehensive solution that provides better oversight, task management, recordkeeping, and interfacing with standalone or supplementary solutions. The software automates necessary responsibilities such as keeping up with changing industry regulations. The ultimate goals of medical practice management software are to provide a better healthcare experience for patients, a better work experience for medical providers, and maintain security standards. 

Medical practice management software can either be deployed in the cloud, on a desktop, or on a server. Each deployment type comes with its own pros and cons, but regardless of whether the practice management solution is tethered to a physical desktop or can be accessed simply via the internet, any type of software can still manage daily operations.

Medical practice management solutions either exist as flexible software that can fit the needs of any healthcare practice or are designed to support particular specialties (such as physical therapy, mental health, or assisted living facilities) or different sizes of practices. For example, a smaller office or practice, regardless of specialty, will most likely utilize an all-in-one solution, and the best medical practice management software for small clinics and solo practices does exactly that, consolidating scheduling, billing, documentation, and patient communication into a single platform rather than managing separate tools for each. Based on G2 reviews, solo practitioners and small clinic owners most often evaluate these platforms by comparing ease of setup, billing integration, and whether patient-facing features like online booking and intake forms work without requiring technical expertise.

### What are the Common Features of Medical Practice Management Software?

**Manage patient information:** Users can manage patient intake and update patient information on a regular basis and the software is able to correct and update any mistakes it finds in the data. This alleviates the administrative burden and manual data entry for both the patient and medical practice managers.

**Schedule appointments:** Online patient scheduling can increase appointment requests and free up essential staff time that can be devoted to the patient experience. Providing patients with an online booking option allows them to select the best dates and times for their schedules. Patients can also receive appointment reminders, which helps decrease missed appointments. It’s important to keep in mind that not all medical practice management software has patient-facing appointment creation capabilities.

**Track the patient journey:** Care teams and medical practice managers can track a patient's interaction with the healthcare system which starts with the patient developing symptoms, seeking information and eventually care from a healthcare provider and continues from there through diagnosis and treatment, to recovery, adjustment to a new way of life alerts and escalations and all in real time. Real-time information empowers users to better manage the patient journey across physical and digital channels. 

**Telemedicine** : When appropriate, telemedicine or telehealth enables healthcare practitioners to effectively evaluate, diagnose, and treat patients remotely. Telemedicine leverages smart devices and electronic technologies (such as web conferencing and mobile applications) to provide an alternative mode of treatment to in-person clinic visits. With telemedicine built into a medical practice management system, health care professionals can provide real-time treatment and care to their patients around the clock, in addition to offering their patients convenience, bettering patient follow-up and engagement, and reducing the number of missed appointments and cancellations. 

**Perform billing procedures:** Bettering the patient experience is a key focus across all departments in medical practice. Changing up the methods and means by which patients can pay for medical services can lend to convenience and ensure a user-friendly experience. Patients may be able to take advantage of payment plans and they won’t have to struggle to submit payments on time, and practices won’t need to track down overdue payments via collections.

**Submit insurance claims:** Electronically processing and scrubbing claims enables a medical practice’s financial department to operate at a higher volume, more efficiently, and in a timely manner. By submitting claims to be scrubbed and processed, medical practices can avoid the time-consuming process of resubmitting them due to error. 

**Insurance verification** : Verifying the status of a patient’s insurance coverage and eligibility prior to their arrival helps minimize any uncomfortable or confrontational situations. This benefits front desk staff, especially if the chosen solution makes it an easy, simple process to check eligibility and manage the reimbursement process. 

**Generate reports:** Reporting is a critical function that helps practices stay on track with goals and objectives. It identifies medical practice financial performance such as charges, payments, and adjustments. Through reports and data visualization, medical practices can gain an understanding and a bird’s-eye view of their operations.

### What are the Benefits of Medical Practice Management Software?

**Reduce paper-based workflows** : Even though regulation required all hospitals to switch over to electronic health records (EHR), not every aspect of a healthcare practice became automatically digital. Medical practice management software collects patient information in a digital format, supporting the creation and organization of paperless charts that can be easily navigated and searched through.

**Optimize operations** : Practice management software optimizes overall operations via streamlined communication, automated processes, and helpful notifications and triggers that can be set up according to the practice’s needs. The software also increases practice efficiency, helps staff members, physicians, practitioners, and other health care professionals centralize and coordinate administrative, logistical, and financial operations.

**Prioritize patient care** : The automation capabilities of medical practice management software help free up medical staff's precious time. The less time physicians spend on transcribing notes, following up on appointments, and chasing down patient information, the more time they can spend on actual care. Based on G2 reviews, medical practice management software handling patient registration, billing, and messaging in one place is where practitioners feel this most immediately. Features like online booking, digital consent, and automation handle the front-end workflow that used to require separate tools, while features built to manage long patient intake and complex data entry remove one of the biggest administrative burdens for both staff and patients before an appointment even begins.

**Compliance** : Maintaining compliance and regulatory standards is made easier with medical practice management software, especially software that has built-in safeguards and risk assessment functionalities.

**Customization** : Medical practice management software is not intended to be a one-size-fits-all tool. Different medical specialties have differing needs, and many solutions are either tailored to the needs of specific specialties or are flexible enough to accept the practice’s specific workflows.

### Who Uses Medical Practice Management Software?

**Healthcare providers:** Healthcare providers can utilize medical practice management software to communicate with patients via secure messages, add post-visit notes, keep track of patients’ medications and medical issues, and monitor the patient journey. 

**Medical office staff:** Healthcare support staff and medical practice managers can utilize the solution to manage appointments, prescriptions, notes, and other patient-related data. There should be an option to create and maintain a comprehensive and detailed patient profile that can be used for follow-ups and communication. 

**Patients:** Patients can utilize the medical practice management software to play an active role in their healthcare journey and overall well being, including sending messages to their care team, scheduling appointments, reviewing test results, and updating their personal information. 

**Healthcare HR:** Healthcare human resources departments must meet compliance challenges with tools that offer streamlined, trackable methods for monitoring clinical outcomes and compliance. A medical practice management software can help reduce the administrative burden, centralize materials, and improve tracking of data.

#### Software Related to Medical Practice Management Software

[Medical staff scheduling software](https://www.g2.com/categories/medical-staff-scheduling): Medical staff scheduling software ensures that the schedules of medical staff are maintained, properly generated, and fairly distributed. Medical staff scheduling software is exclusively internal and can exist as a standalone tool or as an offering of the overall medical practice management solution.

[Patient scheduling software](https://www.g2.com/categories/patient-scheduling): Patients can use patient scheduling software to request and schedule appointments with their physician or doctor. Health care organizations use patient scheduling software to improve the patient experience as well as ease the burden of manually taking on patient appointment requests. Patient scheduling software integrates with those medical practice management solutions that don’t offer a patient-facing appointment creator.

[Medical billing software](https://www.g2.com/categories/medical-billing): Hospitals, clinics, and practices use medical billing software to create and send out invoices for health care services rendered. While medical billing software can and does exist as a tool outside of revenue cycle management and medical practice management solutions, it must integrate with the latter to access its patient database.

[Revenue cycle management software](https://www.g2.com/categories/revenue-cycle-management): With revenue cycle management software, health care organizations can effectively keep track of their patients’ entire financial cycle. Revenue cycle management software unifies the business and clinical sides of health care, so it would benefit from the centralized repositories created and maintained by medical practice management systems.

[Health care credentialing software](https://www.g2.com/categories/health-care-credentialing): While some medical practice management solutions provide a credentialing module, health care credentialing software exists specifically to take on the process of verifying and validating patients’ insurance information.

[Patient relationship management (PRM) software](https://www.g2.com/categories/patient-relationship-management-prm): Patient relationship management software, also known as healthcare CRM, aggregates patient data from any database that it can connect to. Integration with a medical practice management solution’s patient repository will bolster PRM’s own database and effectiveness in fostering productive relationships between patient and doctor.

[Utilization management software](https://www.g2.com/categories/utilization-management): Utilization management software helps health care organizations minimize unnecessary procedures, diagnoses, and treatments, ultimately reducing expenses. Both utilization management and medical practice management solutions must integrate with EHRs to be as effective as possible. Utilization management software automates approvals of medical services, which leads directly to benefits in staff scheduling and patient care.

[HIPAA compliant messaging software](https://www.g2.com/categories/hipaa-compliant-messaging? __cf_chl_captcha_tk__ =2068a273e4c01f6f2b582542ad234bffd2f72799-1618951320-0-ARFYiKXdhFhOBDmFx6qca8721cDGab2joUxrqzOezhfmN2tK57VgIY3St9_Q6sPcCHIkVMqco2pZrAt5aLiQh-eX0yq9PTT1Rh5SlWvvc9NeYfCFiDgdAZKrxX-SURCave19c-6_4xoOhcQNyW8m65IKTMZ-bKFtWiKTipK2yy1xpk8XUL4Q5YKlsS19xN7Yxy-S8oQutpfVe7xHg98Gtjgh0bpLYLtm2KQeHw2AtIKNNcK6b0in8HVpfsvKEPSfoRwGFROwYvZH0RDKjPKtPyQyEaRW23grNzECKAs-Kn2EBcjOqxMDgET_InLMKw7ymLdh9n3-da0lDAC7z6_YO0xBKbrhqyNpLaUEX0mwYdNerWcLHohEgj8G2unj6oYk0YE4tFuK3HntGY2Diz4tOHfNdsvGuRttpL3S-XmBWjnASh5FyGboN2AelB_jt6sKxIRKIKJ5iIyo7Iu6SAUR3NHtaAv-XUFUJCNgWLmVjse4iqRn19Jcw2l5t26BDMm6WtR0A39mpLSy9lhCm6v375PEcRBz-dtQ6qEt0gOM4Rq3P-bu6zkBU-5uHwUw-OkA8GFAAr3TNpYqBfsdh3NDBOgKW8PdHlTZ52mCw4Jmoui9-75t1jGuE098vSvHXM1dSJSEICZ99_rV-Xf_qz9zha7MtnqFfWLpfozr4grzOUV7h_4owWhAkoNlQnzeSXMKydSvdxI3EzQU8v_0AjnR8cY): Most communication that a healthcare organization has with its patients must adhere to HIPAA, which is where HIPAA compliant messaging software comes into play. Medical practice management software streamlines the flow in communication and benefits from a tool that is designed to uphold HIPAA when sending out texts or emails.

### Challenges with Medical Practice Management Software

**Lack of access levels:** Not all medical staff (should) have the same access levels when it comes to accessing and sharing sensitive patient data. Medical practice management software should support the creation and enforcement of different access levels.

**Noncompliance:** One of the benefits of medical practice management software is its ability to automate current compliance measures. However, if the software is incapable of monitoring for compliance regulation updates or setting up workflows to keep the practice in compliance, then it’s creating more vulnerabilities and risks for the health care organization. Healthcare organizations need to have a proactive approach to security and compliance. 

**Difficult database navigation:** While the creation of a centralized database of patient information or facility inventory is helpful, that repository is only useful going forward if it has a working search function. Users should test the solution to ensure the search functionality is easy to navigate and increases clinical productivity. 

**Lack of interoperability:** Streamlined integration with standalone medical software, such as EHR or telemedicine software, is essential to the effectiveness of medical practice management software. If the chosen software doesn’t communicate well with other existing solutions or networks, then the practice management solution is not worth the investment. The software should reduce administrative fatigue and increase practice efficiency.

**Lack of vendor support:** Medical practice management software is designed to automate administrative tasks and consistently simplify administrative workflow. Users should be able to turn to the software vendor for customer support any time they come across issues or troubleshooting.

The most trusted medical practice management software, according to G2 user reviews, earns that trust largely through support responsiveness. Practitioners consistently cite how quickly vendors resolve issues as a deciding factor in whether they recommend a platform, given that a software problem in a clinical setting affects patient care directly, not just administrative efficiency.

### How to Buy Medical Practice Management Software

#### Requirements Gathering (RFI/RFP) for Medical Practice Management Software

There are many issues to consider when choosing a medical practice management software. There are often unique needs to be considered when assessing software to purchase—size and team member count, onboarding process, software cost, vendor customer support options, mobile compatibility, and customization are some of them. Buyers must determine what set of features will help the users be more efficient and meet the needs of the claims management process. 

#### Compare Medical Practice Management Software Products

**Create a long list**

An initial list of potential medical practice management solutions should include any products that meet the basic feature requirements. At this point, buyers should be aiming to get a sense of the options that meet their essential needs.

**Create a short list**

After a long list has been created, it’s time to look at each product in more detail to determine if it sounds like it will meet the needs of the healthcare providers interested in purchasing this software. This should include evaluating additional features of each product beyond the ones identified as essential to determine if additional functionality would provide more value, efficiency, and compliance requirements. Scalability is particularly important as is determining if new features can be added in the future, such as more users or more courses. 

**Conduct demos**

Demos are a great opportunity for buyers to see how the software works. Only the shortlisted vendors should be invited to demonstrate their solutions. Demos should be performed live, using the system, and not through slide decks and screenshots. All vendors should follow a predetermined scenario that simulates the business processes of the buyer. Buyers should request to see a walkthrough from the perspective of all users to understand how the interface looks for both sides and ensure it is user friendly for everyone. 

When narrowing down the list of vendors, buyers should consider asking questions such as:

- How does the pricing model for this product work? Are there capital and recurring costs? What are the annual licensing and maintenance costs? 
- How well known is the vendor? Do they have a sizable amount of clientele in the healthcare market?
- Is the medical practice management software customizable? How much do additional modules or plug-ins cost? Can certain features be turned off or modified?
- Can specific user restrictions be assigned depending on user type?
- How well does the medical practice management software work on mobile devices?
- How easily can the medical practice management software be grown to support a larger number of users and content?
- What types of reporting does the medical practice management software offer?
- Is the medical practice management software compliant with healthcare security and privacy protocols and regulations? 
- Is there a disaster recovery plan? Where are the servers hosted?

#### Selection of Medical Practice Management Software

**Choose a selection team**

To choose a selection team, decision makers need to involve subject matter experts from all teams that will use the system. For any organization, this will likely involve healthcare practitioners, office managers, staff members, and claims management employees. An IT administrator should also be present to weigh in on technical concerns with the products. The selection team should be a representation of the people who will use the system. 

**Negotiation**

After narrowing in on the preferred product, it’s time to negotiate a pricing package. Buyers must consider the pricing model of the software, such as whether the seller charges a flat monthly fee or, more commonly, charges a fee based on how many user seats the buyer needs. Buyers should also note if they can negotiate to add more user seats to a package that would otherwise meet their needs. They might also consider negotiating a discount in exchange for signing a multi-year contract. 

**Final decision**

The final decision should rest with the primary users of the software, such as physicians, nurses, office managers, and staff members. All parties should consider whether the software is easy to use, easy to implement, improves operational efficiency, and allows for a better patient experience. 

### Medical Practice Management Software Trends

Modern technology is finally impacting the healthcare industry and its approaches to “nice to have" and “must have" when it comes to technological requirements. Bettering patient experience has been at the forefront of health care for a few years now, and its influence is clear in the evolution of patient portals, medical apps, and other forms of patient engagement. But what other trends are impacting the world of medical practice management software?

**Cybersecurity:** Data security breaches and cyberattacks have directly impacted the healthcare industry. More precautions and deliberate measures are being taken to protect patient information and any piece of hardware or software that makes a hospital or practice run. Healthcare software, in general, is adapting its functionalities and strengthening any security-related features, so medical practice management software vendors are no different.

**Artificial intelligence (AI):** AI or machine learning (ML) advances have the potential to further automate and streamline daily processes. For example, form and charting templates are already common features of medical practice management software, but AI can take that one step further and begin autofilling the content of templates based on recurring language. AI can also help with data processing, optimize clinical outcomes, and incorporate predictive algorithms into clinical and administrative tasks.

**Population health:** Creating a centralized repository of patient information makes it easier to generate reports on trends in diseases, treatments, and overall patient health. Seamless integration between EHR and medical practice management software captures accurate trends in patient health. Accuracy in translating that kind of patient data can lead to better treatment options and value-based care offerings, which can further reduce overhead costs or unnecessary strain on human or physical resources.

**Multiple practice reconciliation:** A medical practice isn’t necessarily a single facility. Add in telemedicine, and the practice may very well require multiple solutions to keep track of all incoming data. Cloud-based medical practice management software makes it easy for clinical documentation to be stored and shared. Leveraging the software to promote reconciliation and continuity between practices is the logical next step.