KR
Kevin R.
Scheduling Coordinator
Small-Business (50 or fewer emp.)
"Very pleased with the functions offered and service."
5/5
What do you like best about Practice by Numbers?

There are so many functions to utilize with this program. You can really dig deep in Revenue IQ. Following up on unscheduled treatment or unscheduled family members is made easy. The system itself is user friendly. If there is ever anything we are needing help on figuring out, customer service is right there assisting us. I can honestly say this is a daily tool that we use in our office. Review collected by and hosted on G2.com.

What do you dislike about Practice by Numbers?

The only downside I could think of is that with Lighthouse the last minute hygiene appointment offers were a little easier, with this program you have to create a campaign. Which just adds a few steps is all. Review collected by and hosted on G2.com.

Verified User in Insurance
EI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"It has been very good, not without any issues, however they are very responsive and quick to correct"
4.5/5
What do you like best about Practice by Numbers?

They listen to feedback and respond immediately. The analytics give you great insight to your business and where you are strong and where you can improve. Review collected by and hosted on G2.com.

What do you dislike about Practice by Numbers?

The length of time to verify a practice for setting up the merchant service, this seemed a little antiquated and slow. However once it is set up you will love it. Review collected by and hosted on G2.com.

AW
Alex W.
Owner
Small-Business (50 or fewer emp.)
"Great practice analytics"
5/5
What do you like best about Practice by Numbers?

I always know where my office is financially, the flow of patients and where we can add production. It integrates well with OpenDental and has been a game-changer in my office. Review collected by and hosted on G2.com.

What do you dislike about Practice by Numbers?

The only real issue is there isn't MORE integration but that's on the PMS I'm currently using Review collected by and hosted on G2.com.

Midtown M.
MM
Midtown M.
Office Manager
Mid-Market (51-1000 emp.)
"Amazing !!!"
5/5
What do you like best about Practice by Numbers?

It has made a huge difference in how we manage our schedule and stay connected with patients. Practice by numbers helps us spot gaps in or scheduling and shows us ways to keep the calendar full . What we really love is how easy it is to connect with patients. Having one software that does it all is so efficient. Getting the software integrating was simple and easy ! practice by numbers is now our everyday software use !! Review collected by and hosted on G2.com.

What do you dislike about Practice by Numbers?

It can be overwhelming with everything they have to offer and making sure you are actually using every aspect of the software , but custmer serivce is amazing and will help you wherever you need ! Review collected by and hosted on G2.com.

shellyrocks211 .
S
shellyrocks211 .
Front desk/office manager
Small-Business (50 or fewer emp.)
"Streamlining"
5/5
What do you like best about Practice by Numbers?

Practice By Numbers suite of software is streamlining our daily operations. We are using their real-time analytics, automated appointment confirmations, marketing skills, point-of-sale module, patient communication, and financial transactions. Although we are still in the training phase, we have already observed significant improvements in our practice's efficiency. We HIGHLY recommend “PBN” to any and all dental practices! Review collected by and hosted on G2.com.

What do you dislike about Practice by Numbers?

what we do not like is that we have not utilized this software to its fullest capacity sooner!!! Review collected by and hosted on G2.com.

Michael G.
MG
Michael G.
Owner
Small-Business (50 or fewer emp.)
"One-Stop Shop for ALL of your Dental Office Managing Needs!"
5/5
What do you like best about Practice by Numbers?

There are few companies out there that can do it all and do it well. PBN is one of them. Gone are the days that you need to sign contracts with 10 different companies to execute your needs with tracking patient communication, insurance, reviews, phone service, in-office communication, huddle direction, forms, payments, etc. You can find it all with Practice by Numbers! You know a company stands behind its' product when you can pay month to month and they don't try to play gotcha tactics with a contract. We use the platform everday/all day long. I love the freedom the app gives me to check things and call patients on the go. Their support team will help you each step of the way to integrate everyone in the office. Review collected by and hosted on G2.com.

What do you dislike about Practice by Numbers?

The one thing I do miss from a competing company is the fun videos for our morning huddles. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Streamlined Patient Care"
5/5
What do you like best about Practice by Numbers?

Practice by numbers took the leg work out of contacting patients for recare. The forms feature is so helpful and makes early check in a breeze. Review collected by and hosted on G2.com.

What do you dislike about Practice by Numbers?

The dashboards can be a little confusing and the support team to actually speak with someone seems to be understaffed. Rather than answer questions they usually just send how to articles that can be pretty hard to follow at times. Review collected by and hosted on G2.com.

Response from Larry Ross of Practice by Numbers

Thank you for your review. Please reach out to us with your contact information so I can send you a proper thank you.

Amber H.
AH
Amber H.
Practice Manager
Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Amazing Dental software"
5/5
What do you like best about Practice by Numbers?

I love how easy it is to navigate. It also has saved so much time with insurance verification and appointment confirmation that my front desk doesn’t have to waste time on these tasks anymore!! Review collected by and hosted on G2.com.

What do you dislike about Practice by Numbers?

There isn’t anything that I dislike about PbN. Review collected by and hosted on G2.com.

Michael C.
MC
Michael C.
General Dentist
Small-Business (50 or fewer emp.)
"The complete package! PBN has continued to deliver a great product with the support to grow with it!"
5/5
What do you like best about Practice by Numbers?

I have been using Practice by Numbers for almost two years now. I was previously paying two different companies to accomplish what PbN does in a robust, yet consolidated format. Integration was seamless, as I don't even remember any hiccups from the seemlingly overnight move. In the beginning my staff and I struggled to get used to the program. Fortunately the support team helped throughout the transition and earned our trust in the process. I love that this is a cloud based program that allows everyone on our team to use this program daily away from the office. Review collected by and hosted on G2.com.

What do you dislike about Practice by Numbers?

There are not any dislikes that I have with PbN Review collected by and hosted on G2.com.

Verified User in Medical Practice
AM
Verified User in Medical Practice
Small-Business (50 or fewer emp.)
"How are you managing without this?!"
5/5
What do you like best about Practice by Numbers?

I love Practice by Numbers and cannot recommend it enough. We use it daily in our office. First, to get a quick overview of the metrics I need in one place. I used to have to run report after report. Now it's all on one dashboard. I have a custom dashboard that I use to track what is most important to me.

PBN also has hundreds of metrics features I don't routinely use but have access to when I need to, like what insurance carriers our patients use, what their payment rates is (and who we should be looking at dropping).

We also use their patient forms and communication features to auto text-confirm appointments, quickly send last-minute messages, remind our patients if they have remaining benefits for the year, send payment request, etc. It's all in one place.

Customer support is super helpful. There are many times that I need help reviewing a patient's account and they're always there to help.

It's super easy to set up and integrate in to your daily routine. They have great forums and videos online to teach you how to use it. Recommend 100/100. Review collected by and hosted on G2.com.

What do you dislike about Practice by Numbers?

Nothing. It's a life saver if you want to run your practice with actual data rather than "I feel like we saw less patients this month..." Review collected by and hosted on G2.com.