# Top 10 iCare EHR Alternatives & Competitors **Average Rating:** 4.8/5 **Total Number of Reviews:** 12 If you are considering iCare EHR, you may also want to investigate similar alternatives or competitors to find the best solution. Other important factors to consider when researching alternatives to iCare EHR include billing. The best overall iCare EHR alternative is Epic. Other similar apps like iCare EHR are Carepatron, ModMed, EHRYourWay, and Pabau Practice Management. iCare EHR alternatives can be found in [EHR Software](https://www.g2.com/categories/ehr) but may also be in [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management) or [Mental Health Software](https://www.g2.com/categories/mental-health). ## Best Paid & Free Alternatives to iCare EHR - [Epic](https://www.g2.com/products/epic/reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) - [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) - [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) - [Practice Better](https://www.g2.com/products/practice-better/reviews) - [Zanda (formerly Power Diary)](https://www.g2.com/products/zanda-formerly-power-diary/reviews) - [splose](https://www.g2.com/products/splose/reviews) - [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) - [Cerner](https://www.g2.com/products/cerner/reviews) ## Top 10 Alternatives to iCare EHR Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how iCare EHR stacks up to the competition, check reviews from current & previous users in industries like Health, Wellness and Fitness, Hospital & Health Care, and Medical Practice, and find the best product for your business. ### 1. [Epic](https://www.g2.com/products/epic/reviews) By Epic Systems **Average Rating:** 4.2/5 **Total Reviews:** 938 Epic develops software to help people get well, help people stay well, and help future generations be healthier. Reviewers say compared to iCare EHR, Epic is: - Slower to reach roi Categories in common with iCare EHR: [Medical Practice Management](https://www.g2.com/categories/medical-practice-management), [EHR](https://www.g2.com/categories/ehr) **Compare:** [iCare EHR vs Epic](https://www.g2.com/compare/epic-vs-icare-ehr) **Compare Epic with other alternatives:** - [Epic vs Carepatron](https://www.g2.com/compare/carepatron-vs-epic) - [Epic vs ModMed](https://www.g2.com/compare/epic-vs-modmed) - [Epic vs EHRYourWay](https://www.g2.com/compare/ehryourway-vs-epic) - [Epic vs Pabau Practice Management](https://www.g2.com/compare/epic-vs-pabau-practice-management) - [Epic vs Practice Better](https://www.g2.com/compare/epic-vs-practice-better) - [Epic vs Zanda (formerly Power Diary)](https://www.g2.com/compare/epic-vs-zanda-formerly-power-diary) - [Epic vs splose](https://www.g2.com/compare/epic-vs-splose) - [Epic vs Tebra (previously Kareo + PatientPop)](https://www.g2.com/compare/epic-vs-tebra-previously-kareo-patientpop) - [Epic vs Cerner](https://www.g2.com/compare/cerner-vs-epic) ### 2. [Carepatron](https://www.g2.com/products/carepatron/reviews) By Carepatron **Average Rating:** 4.5/5 **Total Reviews:** 691 The Healthcare Workspace you and your clients will love Manage clients, appointments & payments in one secure platform. Reviewers say compared to iCare EHR, Carepatron is: - Slower to reach roi Categories in common with iCare EHR: [Medical Practice Management](https://www.g2.com/categories/medical-practice-management), [EHR](https://www.g2.com/categories/ehr) **Compare:** [iCare EHR vs Carepatron](https://www.g2.com/compare/carepatron-vs-icare-ehr) **Compare Carepatron with other alternatives:** - [Carepatron vs Epic](https://www.g2.com/compare/carepatron-vs-epic) - [Carepatron vs ModMed](https://www.g2.com/compare/carepatron-vs-modmed) - [Carepatron vs EHRYourWay](https://www.g2.com/compare/carepatron-vs-ehryourway) - [Carepatron vs Pabau Practice Management](https://www.g2.com/compare/carepatron-vs-pabau-practice-management) - [Carepatron vs Practice Better](https://www.g2.com/compare/carepatron-vs-practice-better) - [Carepatron vs Zanda (formerly Power Diary)](https://www.g2.com/compare/carepatron-vs-zanda-formerly-power-diary) - [Carepatron vs splose](https://www.g2.com/compare/carepatron-vs-splose) - [Carepatron vs Tebra (previously Kareo + PatientPop)](https://www.g2.com/compare/carepatron-vs-tebra-previously-kareo-patientpop) - [Carepatron vs Cerner](https://www.g2.com/compare/carepatron-vs-cerner) ### 3. [ModMed](https://www.g2.com/products/modmed/reviews) By ModMed **Average Rating:** 4.5/5 **Total Reviews:** 362 ModMed® is transforming healthcare by placing doctors and patients at the center of care through an intelligent, AI-powered, specialty-specific cloud platform. With our electronic health records (EHR), practice management (PM) systems, and revenue cycle management (RCM) services, our all-in-one solution empowers specialty medical practices to work more efficiently by delivering clinical, financial, and operational tools designed to enable better, more personalized patient care. Our on-staff physicians collaborate closely in the development of our specialty-specific products and services for dermatology, gastroenterology, ophthalmology, orthopedics, otolaryngology, pain management, plastic surgery, podiatry, and urology practices—as well as ambulatory surgery centers. Learn more at www.modmed.com. Reviewers say compared to iCare EHR, ModMed is: - Slower to reach roi Categories in common with iCare EHR: [Medical Practice Management](https://www.g2.com/categories/medical-practice-management), [EHR](https://www.g2.com/categories/ehr) **Compare:** [iCare EHR vs ModMed](https://www.g2.com/compare/modmed-vs-icare-ehr) **Compare ModMed with other alternatives:** - [ModMed vs Epic](https://www.g2.com/compare/epic-vs-modmed) - [ModMed vs Carepatron](https://www.g2.com/compare/carepatron-vs-modmed) - [ModMed vs EHRYourWay](https://www.g2.com/compare/ehryourway-vs-modmed) - [ModMed vs Pabau Practice Management](https://www.g2.com/compare/modmed-vs-pabau-practice-management) - [ModMed vs Practice Better](https://www.g2.com/compare/modmed-vs-practice-better) - [ModMed vs Zanda (formerly Power Diary)](https://www.g2.com/compare/modmed-vs-zanda-formerly-power-diary) - [ModMed vs splose](https://www.g2.com/compare/modmed-vs-splose) - [ModMed vs Tebra (previously Kareo + PatientPop)](https://www.g2.com/compare/modmed-vs-tebra-previously-kareo-patientpop) - [ModMed vs Cerner](https://www.g2.com/compare/cerner-vs-modmed) ### 4. [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) By EHR Your Way **Average Rating:** 4.7/5 **Total Reviews:** 338 Our company name says it all "EHR Your Way," not our way. If you're looking for the ultimate end-to-end EHR solution for agencies with 10+ users and have a $600+ a month budget - you need to look no further. Our family owned company literally has 98% of the features you need to run an efficient agency so you can focus on client care. (Over 2,000 of them) Is that a bold statement? Yes, but we back it up with a 180 day money back guarantee "after" you go-live. Other vendors are going to lock you into a long term contract...then you'll start using the EHR and ask yourself, "What have I got myself into?" With about 60 programmers rigorously improving the EHR, you're guaranteed to have the best EHR in the marketplace at a price any agency can afford. Serving agencies of up to 600 users, we cover virtually every aspect of healthcare except dental. Inpatient, outpatient, couple's, groups, MDs, NPs, therapists, community based services, nursing homes, homeless shelters, eating disorders, equine therapy - on and on... Custom forms, endless reporting, portal, reminders, telehealth and arguably the best chargemaster in the market which will automate about 90% of your billing - we have it all. Contact us to arrange a live demo: https://ehryourway.com or call 323.282.7874. Reviewers say compared to iCare EHR, EHRYourWay is: - Slower to reach roi - Easier to do business with - More usable Categories in common with iCare EHR: [EHR](https://www.g2.com/categories/ehr) **Compare:** [iCare EHR vs EHRYourWay](https://www.g2.com/compare/ehryourway-vs-icare-ehr) **Compare EHRYourWay with other alternatives:** - [EHRYourWay vs Epic](https://www.g2.com/compare/ehryourway-vs-epic) - [EHRYourWay vs Carepatron](https://www.g2.com/compare/carepatron-vs-ehryourway) - [EHRYourWay vs ModMed](https://www.g2.com/compare/ehryourway-vs-modmed) - [EHRYourWay vs Pabau Practice Management](https://www.g2.com/compare/ehryourway-vs-pabau-practice-management) - [EHRYourWay vs Practice Better](https://www.g2.com/compare/ehryourway-vs-practice-better) - [EHRYourWay vs Zanda (formerly Power Diary)](https://www.g2.com/compare/ehryourway-vs-zanda-formerly-power-diary) - [EHRYourWay vs splose](https://www.g2.com/compare/ehryourway-vs-splose) - [EHRYourWay vs Tebra (previously Kareo + PatientPop)](https://www.g2.com/compare/ehryourway-vs-tebra-previously-kareo-patientpop) - [EHRYourWay vs Cerner](https://www.g2.com/compare/cerner-vs-ehryourway) ### 5. [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) By Pabau **Average Rating:** 4.7/5 **Total Reviews:** 315 Pabau is a complete practice management application used by hundreds of healthcare practitioners in the UK. Manage schedules, treatment notes, invoices, payments, marketing and lots more. It works great for all sizes form large teams, solo practitioners and anything in between. Reviewers say compared to iCare EHR, Pabau Practice Management is: - Slower to reach roi Categories in common with iCare EHR: [Medical Practice Management](https://www.g2.com/categories/medical-practice-management), [EHR](https://www.g2.com/categories/ehr) **Compare:** [iCare EHR vs Pabau Practice Management](https://www.g2.com/compare/pabau-practice-management-vs-icare-ehr) **Compare Pabau Practice Management with other alternatives:** - [Pabau Practice Management vs Epic](https://www.g2.com/compare/epic-vs-pabau-practice-management) - [Pabau Practice Management vs Carepatron](https://www.g2.com/compare/carepatron-vs-pabau-practice-management) - [Pabau Practice Management vs ModMed](https://www.g2.com/compare/modmed-vs-pabau-practice-management) - [Pabau Practice Management vs EHRYourWay](https://www.g2.com/compare/ehryourway-vs-pabau-practice-management) - [Pabau Practice Management vs Practice Better](https://www.g2.com/compare/pabau-practice-management-vs-practice-better) - [Pabau Practice Management vs Zanda (formerly Power Diary)](https://www.g2.com/compare/pabau-practice-management-vs-zanda-formerly-power-diary) - [Pabau Practice Management vs splose](https://www.g2.com/compare/pabau-practice-management-vs-splose) - [Pabau Practice Management vs Tebra (previously Kareo + PatientPop)](https://www.g2.com/compare/pabau-practice-management-vs-tebra-previously-kareo-patientpop) - [Pabau Practice Management vs Cerner](https://www.g2.com/compare/cerner-vs-pabau-practice-management) ### 6. [Practice Better](https://www.g2.com/products/practice-better/reviews) By Green Patch Inc **Average Rating:** 4.7/5 **Total Reviews:** 299 Practice Better is an all-in-one practice management platform for health and wellness professionals Reviewers say compared to iCare EHR, Practice Better is: - Slower to reach roi Categories in common with iCare EHR: [Medical Practice Management](https://www.g2.com/categories/medical-practice-management), [EHR](https://www.g2.com/categories/ehr) **Compare:** [iCare EHR vs Practice Better](https://www.g2.com/compare/practice-better-vs-icare-ehr) **Compare Practice Better with other alternatives:** - [Practice Better vs Epic](https://www.g2.com/compare/epic-vs-practice-better) - [Practice Better vs Carepatron](https://www.g2.com/compare/carepatron-vs-practice-better) - [Practice Better vs ModMed](https://www.g2.com/compare/modmed-vs-practice-better) - [Practice Better vs EHRYourWay](https://www.g2.com/compare/ehryourway-vs-practice-better) - [Practice Better vs Pabau Practice Management](https://www.g2.com/compare/pabau-practice-management-vs-practice-better) - [Practice Better vs Zanda (formerly Power Diary)](https://www.g2.com/compare/practice-better-vs-zanda-formerly-power-diary) - [Practice Better vs splose](https://www.g2.com/compare/practice-better-vs-splose) - [Practice Better vs Tebra (previously Kareo + PatientPop)](https://www.g2.com/compare/practice-better-vs-tebra-previously-kareo-patientpop) - [Practice Better vs Cerner](https://www.g2.com/compare/cerner-vs-practice-better) ### 7. [Zanda (formerly Power Diary)](https://www.g2.com/products/zanda-formerly-power-diary/reviews) By Zanda **Average Rating:** 4.7/5 **Total Reviews:** 294 Zanda is an all-in-one practice management software that makes running a practice easy and enjoyable. With tools for everything from communication to billing, top-tier data security, and dedicated support, our platform is designed to take the busy work off your plate. Reviewers say compared to iCare EHR, Zanda (formerly Power Diary) is: - Slower to reach roi Categories in common with iCare EHR: [Medical Practice Management](https://www.g2.com/categories/medical-practice-management) **Compare:** [iCare EHR vs Zanda (formerly Power Diary)](https://www.g2.com/compare/zanda-formerly-power-diary-vs-icare-ehr) **Compare Zanda (formerly Power Diary) with other alternatives:** - [Zanda (formerly Power Diary) vs Epic](https://www.g2.com/compare/epic-vs-zanda-formerly-power-diary) - [Zanda (formerly Power Diary) vs Carepatron](https://www.g2.com/compare/carepatron-vs-zanda-formerly-power-diary) - [Zanda (formerly Power Diary) vs ModMed](https://www.g2.com/compare/modmed-vs-zanda-formerly-power-diary) - [Zanda (formerly Power Diary) vs EHRYourWay](https://www.g2.com/compare/ehryourway-vs-zanda-formerly-power-diary) - [Zanda (formerly Power Diary) vs Pabau Practice Management](https://www.g2.com/compare/pabau-practice-management-vs-zanda-formerly-power-diary) - [Zanda (formerly Power Diary) vs Practice Better](https://www.g2.com/compare/practice-better-vs-zanda-formerly-power-diary) - [Zanda (formerly Power Diary) vs splose](https://www.g2.com/compare/zanda-formerly-power-diary-vs-splose) - [Zanda (formerly Power Diary) vs Tebra (previously Kareo + PatientPop)](https://www.g2.com/compare/tebra-previously-kareo-patientpop-vs-zanda-formerly-power-diary) - [Zanda (formerly Power Diary) vs Cerner](https://www.g2.com/compare/cerner-vs-zanda-formerly-power-diary) ### 8. [splose](https://www.g2.com/products/splose/reviews) By splose **Average Rating:** 4.7/5 **Total Reviews:** 264 splose is AI practice management software that exists to put time back in the hands of allied health professionals. Reviewers say compared to iCare EHR, splose is: - Slower to reach roi Categories in common with iCare EHR: [Medical Practice Management](https://www.g2.com/categories/medical-practice-management) **Compare:** [iCare EHR vs splose](https://www.g2.com/compare/icare-ehr-vs-splose) **Compare splose with other alternatives:** - [splose vs Epic](https://www.g2.com/compare/epic-vs-splose) - [splose vs Carepatron](https://www.g2.com/compare/carepatron-vs-splose) - [splose vs ModMed](https://www.g2.com/compare/modmed-vs-splose) - [splose vs EHRYourWay](https://www.g2.com/compare/ehryourway-vs-splose) - [splose vs Pabau Practice Management](https://www.g2.com/compare/pabau-practice-management-vs-splose) - [splose vs Practice Better](https://www.g2.com/compare/practice-better-vs-splose) - [splose vs Zanda (formerly Power Diary)](https://www.g2.com/compare/zanda-formerly-power-diary-vs-splose) - [splose vs Tebra (previously Kareo + PatientPop)](https://www.g2.com/compare/tebra-previously-kareo-patientpop-vs-splose) - [splose vs Cerner](https://www.g2.com/compare/cerner-vs-splose) ### 9. [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) By Tebra **Average Rating:** 4.1/5 **Total Reviews:** 259 Our affordable, cloud-based solutions free doctors' hands for the important work of patient care. Reviewers say compared to iCare EHR, Tebra (previously Kareo + PatientPop) is: - Slower to reach roi Categories in common with iCare EHR: [Medical Practice Management](https://www.g2.com/categories/medical-practice-management), [EHR](https://www.g2.com/categories/ehr) **Compare:** [iCare EHR vs Tebra (previously Kareo + PatientPop)](https://www.g2.com/compare/tebra-previously-kareo-patientpop-vs-icare-ehr) **Compare Tebra (previously Kareo + PatientPop) with other alternatives:** - [Tebra (previously Kareo + PatientPop) vs Epic](https://www.g2.com/compare/epic-vs-tebra-previously-kareo-patientpop) - [Tebra (previously Kareo + PatientPop) vs Carepatron](https://www.g2.com/compare/carepatron-vs-tebra-previously-kareo-patientpop) - [Tebra (previously Kareo + PatientPop) vs ModMed](https://www.g2.com/compare/modmed-vs-tebra-previously-kareo-patientpop) - [Tebra (previously Kareo + PatientPop) vs EHRYourWay](https://www.g2.com/compare/ehryourway-vs-tebra-previously-kareo-patientpop) - [Tebra (previously Kareo + PatientPop) vs Pabau Practice Management](https://www.g2.com/compare/pabau-practice-management-vs-tebra-previously-kareo-patientpop) - [Tebra (previously Kareo + PatientPop) vs Practice Better](https://www.g2.com/compare/practice-better-vs-tebra-previously-kareo-patientpop) - [Tebra (previously Kareo + PatientPop) vs Zanda (formerly Power Diary)](https://www.g2.com/compare/tebra-previously-kareo-patientpop-vs-zanda-formerly-power-diary) - [Tebra (previously Kareo + PatientPop) vs splose](https://www.g2.com/compare/tebra-previously-kareo-patientpop-vs-splose) - [Tebra (previously Kareo + PatientPop) vs Cerner](https://www.g2.com/compare/cerner-vs-tebra-previously-kareo-patientpop) ### 10. [Cerner](https://www.g2.com/products/cerner/reviews) By Cerner **Average Rating:** 3.5/5 **Total Reviews:** 239 Cerner's Practice Management solution is a comprehensive system designed to streamline administrative and financial operations within healthcare practices. It integrates seamlessly with electronic health records (EHR) to enhance efficiency and improve patient care. The system offers robust scheduling capabilities, allowing for efficient appointment management and resource allocation. It includes billing and revenue cycle management tools to optimize financial performance and ensure accurate claims processing. Additionally, the solution provides reporting and analytics features, offering insights into practice performance and aiding in informed decision-making. By automating routine tasks and reducing administrative burdens, Cerner's Practice Management solution enables healthcare providers to focus more on patient care, ultimately enhancing the overall patient experience. Reviewers say compared to iCare EHR, Cerner is: - Slower to reach roi Categories in common with iCare EHR: [Medical Practice Management](https://www.g2.com/categories/medical-practice-management), [EHR](https://www.g2.com/categories/ehr) **Compare:** [iCare EHR vs Cerner](https://www.g2.com/compare/cerner-vs-icare-ehr) **Compare Cerner with other alternatives:** - [Cerner vs Epic](https://www.g2.com/compare/cerner-vs-epic) - [Cerner vs Carepatron](https://www.g2.com/compare/carepatron-vs-cerner) - [Cerner vs ModMed](https://www.g2.com/compare/cerner-vs-modmed) - [Cerner vs EHRYourWay](https://www.g2.com/compare/cerner-vs-ehryourway) - [Cerner vs Pabau Practice Management](https://www.g2.com/compare/cerner-vs-pabau-practice-management) - [Cerner vs Practice Better](https://www.g2.com/compare/cerner-vs-practice-better) - [Cerner vs Zanda (formerly Power Diary)](https://www.g2.com/compare/cerner-vs-zanda-formerly-power-diary) - [Cerner vs splose](https://www.g2.com/compare/cerner-vs-splose) - [Cerner vs Tebra (previously Kareo + PatientPop)](https://www.g2.com/compare/cerner-vs-tebra-previously-kareo-patientpop) --- ## iCare EHR Alternatives FAQs ### How does iCare EHR compare to Epic? According to G2, [iCare EHR](https://www.g2.com/products/icare-ehr/reviews) outperforms [Epic](https://www.g2.com/products/epic/reviews) across key usability and support dimensions. iCare EHR scores 9.6 in meeting requirements versus Epic's 8.8, a 0.8-point lead. It is rated 9.4 for usability compared to Epic's 8.1, a 1.3-point advantage. Setup ease favors iCare EHR by 2.3 points (9.5 vs 7.2), and ease of administration leads by 2.0 points (9.7 vs 7.7). Support quality is higher for iCare EHR at 9.6 versus 8.2 for Epic, a 1.4-point difference. Business dealings also favor iCare EHR by 1.3 points (9.7 vs 8.4). iCare EHR holds a 4.8-star average rating from 12 reviews, surpassing Epic's 4.2-star rating from 937 reviews. Users praise iCare EHR for its intuitive interface, fast setup, comprehensive features including billing and claims management, and excellent personalized support. Epic is recognized for comprehensive patient record management, interoperability, and strong security features, but users note a steeper learning curve and occasional performance issues. Overall, iCare EHR is favored for ease of use, setup, and support, while Epic excels in large-scale interoperability and patient data security. ### What are the best alternatives to iCare EHR? According to G2 data, the best alternatives to iCare EHR based on user ratings and review counts are [Epic](https://www.g2.com/products/epic/reviews) (4.2/5 stars, 937 reviews), [Carepatron](https://www.g2.com/products/carepatron/reviews) (4.5/5 stars, 527 reviews), [ModMed](https://www.g2.com/products/modmed/reviews) (4.6/5 stars, 359 reviews), and [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) (4.7/5 stars, 338 reviews). These alternatives offer a range of features from comprehensive patient management and specialty-specific workflows to highly customizable platforms suited for various healthcare settings. Each alternative has strong user satisfaction with notable strengths in ease of use, customization, and integrated billing and scheduling. ### What features do alternatives offer that iCare EHR does not? User feedback highlights that iCare EHR could improve its user interface and navigation to be more intuitive, and some users desire more integrated telehealth capabilities rather than relying on third-party integrations like Doxy, Zoom, or Teams. Alternatives such as Carepatron offer integrated AI-assisted note-taking and billing automation, while ModMed provides specialty-specific AI-powered clinical, financial, and operational tools. EHRYourWay emphasizes extensive customization, including custom forms, reporting, telehealth, and an advanced chargemaster for billing automation. ### Which EHR tools do reviewers recommend instead of iCare EHR? Reviewers consistently recommend [Carepatron](https://www.g2.com/products/carepatron/reviews) for its ease of use, affordability, and comprehensive all-in-one platform that integrates scheduling, billing, AI-assisted note-taking, and telehealth, supported by over 500 reviews with a 4.5-star rating. [ModMed](https://www.g2.com/products/modmed/reviews) is highly recommended for specialty-specific practices, offering AI-powered clinical and operational tools with a 4.6-star rating from 359 reviews. [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) is favored for its extensive customization, strong customer support, and suitability for agencies with complex workflows, boasting a 4.7-star rating across 338 reviews. While [Epic](https://www.g2.com/products/epic/reviews) has the largest user base and comprehensive features, its 4.2-star rating reflects a steeper learning curve, but it remains a top choice for large, complex healthcare environments due to its robust interoperability and patient engagement tools. ### Why do users choose Epic over iCare EHR? Users choose [Epic](https://www.g2.com/products/epic/reviews) over [iCare EHR](https://www.g2.com/products/icare-ehr/reviews) primarily for its comprehensive patient record management across inpatient and outpatient settings, and its strong interoperability capabilities, including the Care Everywhere feature that facilitates secure data exchange with other providers. Epic's robust decision-support tools, customizable dashboards tailored for specialty needs, and frequent regulatory-compliant updates enhance clinical accuracy and patient care. Additionally, Epic's patient portal, MyChart, significantly improves patient engagement and communication. 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