As a solo practitioner, Practice Better has truly streamline the way I practice. The automations, chat features, and snippets cut down on my administrative time, allowing me to focus on helping my clients. Review collected by and hosted on G2.com.

I wish Practice Better included a spellcheck feature in the notes and protocols sections. Review collected by and hosted on G2.com.

I can manage one on one clients as well as group programs. I can do my scheduling and billing all together. Review collected by and hosted on G2.com.

Nothing, I am happy with the program overall Review collected by and hosted on G2.com.

Practice Better is truly an "all in one" piece of software for my business. I couldn't be without it. It streamlines all processes and I don't need any other software. My clients love it too, many clinic software programs don't have a client-facing side, my clients love having access to their portal and it adds extra percieved value to my offerings. Review collected by and hosted on G2.com.

With the US exchange rate being poor for my currency, it is a pricier investment. It's frustrating to not have some simple features available in the lower-tier plans, e.g. customisation of portal with brand colours and the ability to message all clients at once with updates. There's some basic things missing (that could streamline processes) that even with submitting tickets and feedback don't seem to get changed. I also dislike the massive price jump to take on one more practitioner, it makes scaling a small business challenging. Review collected by and hosted on G2.com.

Practice Better has not only been an incredible way to schedule clients, collect payments, and keep track of all the admin work, but it's a wonderful tool for tracking client data and creating protocols. My clients are able to have everything in one place, including their meal plans thanks to the integration with That Clean Life. I have also taken advantage of their programs feature which has allowed me to run live groups and create evergreen programs out of them. They are also always VERY responsive to both questions/concerns and are constantly upgrading the database with amazing new features. Review collected by and hosted on G2.com.

There have been no real downsides to using Practice Better other than not connecting directly to QuickBooks - this is my bookkeeper's program of choice so this integration would be VERY helpful. Review collected by and hosted on G2.com.

I just started setting up Practice Better about a week ago. I am nutritionist and health coach and I switched from Charm. I had been using charm prioro my maternity leave Charm was great because it was free for my small practice but had way too many bells and whistles for what I needed. When I came back and needed to re-learn it, it started to get confusing to use because of too many options - it's for large medical practices, not small health coaches. Each feature on PB is easy to understand and set up. I had to email customer service and received a detailed response within 24 hours. I am excited to use all the other features such as journals, food tracking, and creating programs for my clients. I feel this software will be perfect for what I need for my small online health coaching business. Review collected by and hosted on G2.com.

I would like to see a lower price for someone setting up a new practice. Review collected by and hosted on G2.com.

I'm an LCSW and trauma therapist in private practice. I have been using Practice Better since 2021 and has been a game-changer for how I run my practice:

Practice Better has seamless integration with scheduling, billing, automations, and communication (via secure chat, journal, broadcasts). The user-friendly interface makes it easy to navigate. For the tech savvy, there's an app for it!

Tracking tasks, reminders, and progress notes is helps with task management. The customizable note and form templates for individual clients are super helpful so I can tailor it to my practice.

Practice Better values connections and has a place for practitioners in their 'Community' forum. For clients, secure messaging, televideo sessions, journaling, document sharing, and chat features create a safe and supportive environment outside and during therapy sessions.

In summary, Practice Better is in an all-in-one place for my telehealth practice by streamlining administrative tasks, so I can focus on my work and care for clients. Highly recommended! Review collected by and hosted on G2.com.

It would be beneficial to have audio sharing capabilities, especially during meditation practices with clients.

Similar to Zoom or Google Meet, a waiting room feature would allow practitioners to control who enter sessions.

Having a direct session link to share with clients would be convenient when emails get buried.

Showing the client’s next appointment date and time when viewing any appointment would be helpful when documenting or communicating with clients.

For progress notes, instead of duplicating and linking the session each time, it would be nice if practitioners could just update the last templated note for the current session to save time and improve efficiency. Review collected by and hosted on G2.com.

Practice Better makes scheduling a breeze. My clients can book right from the app or from our website with the built in widget.

With Practice Better's automations sending out forms has never been easier. My clients get all of the forms that I need from them automatically and I don't have to even think about it. Review collected by and hosted on G2.com.

There really are no major downsides to Practice Better's other than being able to split packages between practitioners. However there are work around for this as well. Review collected by and hosted on G2.com.

Practice Better has great features such as the following:

1) Time zones

2) Ability to open up my schedule for specific sessions at specific times when clients are booking online (ie. initial assessments only from 1-4pm).

3) More marketing capability

4) More client tracking features

5) That Clean Life Review collected by and hosted on G2.com.

Setting up our business on Practice Better has been a bit daunting.

1) We have to set up each staff member's profiles individually instead of having a company wide option.

2) I wish I could call someone to discuss my challenges rather than continuously typing emails to support for my questions.

3) Some features aren't as inituitive as they are in Jane.

That being said, everyone has been friendly. Review collected by and hosted on G2.com.

Having everything all in one place helps me to run my business more efficiently. Review collected by and hosted on G2.com.

There are some limitations in terms of the assistant role in what they can do/see. Review collected by and hosted on G2.com.

I love the simplicity and ease of use. When I started using it, it was very easy to follow the instructions to set it up and start using it right away. It has all the functions and integrations that I need. Review collected by and hosted on G2.com.

I don't prescribe that often and so it's not a dealbreaker for me, but as I prescribe more, I think having an e-prescription integration would be nice. Review collected by and hosted on G2.com.