Verified User in Medical Practice
UM
Verified User in Medical Practice
Small-Business (50 or fewer emp.)
"Suggestions for Practice Better"
4/5
What do you like best about Practice Better?

I love that I can communicate with my patients through the app. I like the forms and notes function. I like that I can send documents to my patients. There are many other functions that are very helpful for navigating through my patients information Review collected by and hosted on G2.com.

What do you dislike about Practice Better?

It doesn’t seem to be very iPAD user friendly. There are many things I can do on my desktop with the program, but I use my iPad when I am in my office. It’s more friendly because I can face the patient and it doesn’t look like I am spending all of my time on the computer. On the iPAd, I cannot do a split screen in order to open other documents while I am working in the patient portal. Another thing is the word processing functions on the iPad are not the same. When I try to select multiple files to charge with a patient using the iPad, it doesn’t allow me to do that. The function is there, but then when I click on the selection boxes, nothing is selected. I wish on the face page that the patient’s name, date of birth, and age were all visible. I have to toggle back and forth a lot to get this information. I have a medium level program: I want to be able to combine my notes to create a letter to send to my patient or other providers. As it is, I have to export the notes to Adobe, combine them there, and then import them back into Practice Better. Maybe there is a better way to do this, but I haven’t found it. I also want to be able to move files I have imported into PB into another part of the program or another patient, I cannot do that. I would love to be able to edit some of the forms to be more individualized for my practice. I’m sure there are many more things. I worked for many years in a hospital with EPIC, maybe I am spoiled, but I feel that there are a few more things that we could do with our programs. I would also be happy to be a consultant to work through some of these suggestion and suggestions that others might have. Thanks for having this forum and for your time. Review collected by and hosted on G2.com.

KK
Kirsten K.
Naturopathic Doctor & Nutritionist
Small-Business (50 or fewer emp.)
"I'm still finding helpful automations & useful tools 2.5 years in!"
5/5
What do you like best about Practice Better?

I love how Practice Better helps me run my practice in a way that feels both professional and personal. The protocol builder is one of my favorite tools because it lets me plug and play customized recommendations without re-creating them over and over (99% of my clients should be drinking more water and eating more fiber kinds of things). I also really like the messaging/ chat aspect as I feel like clients are more likely to communicate smaller things in an informal manner such as a chat, which is often super helpful in giving them quick feedback or protocol adjustments.

I am still optimizing my automations, but that has saved me so much time in booking new clients and automatically sending them forms or confirming their appointments too. Review collected by and hosted on G2.com.

What do you dislike about Practice Better?

I found the initial setup very time-consuming, especially when it came to customizing all the forms and emails. But once everything was in place, it made my day-to-day flow so much smoother. There are still tweaks, but it is definitely something that the more you use it, the more it just becomes part of the workflow. Review collected by and hosted on G2.com.

Response from Jake Sotir of Practice Better

Hi Kirsten - thank you so much for taking the time to leave this review, and thanks for being a PB customer for 2.5 years already! We're so happy to hear you're loving protocols, messaging, and automations. And so awesome that the platform has become such an integral part of your day-to-day. That's the goal!

All the best,

Jake @ Practice Better

Koosje J.
KJ
Koosje J.
Orthomoleculair practitioner
Small-Business (50 or fewer emp.)
"All-in-One Platform That Truly Supports My Practice"
4.5/5
What do you like best about Practice Better?

I've been using Practice Better for quite some time now, and I can honestly say it has transformed the way I work with clients. I’m incredibly happy with the platform and all the features it offers.

What I love most is how everything is in one place – from protocols and messaging to scheduling and intake forms. It has made my workflow so much more efficient, and it’s easy to guide clients through every step of the process. My clients were also very enthusiastic about the switch when I transitioned to Practice Better. They appreciate the clarity, the user-friendly interface, and how everything is easily accessible.

Practice Better truly lives up to its name – it helps me practice in a better, more organized, and client-centered way. Review collected by and hosted on G2.com.

What do you dislike about Practice Better?

As a practitioner based in the Netherlands, not all integrations are available to me, Review collected by and hosted on G2.com.

Response from Jake Sotir of Practice Better

Hi Koosje - thank you so much for leaving this awesome review. We are so thrilled to hear that Practice Better has transformed the way you work with your clients. We love hearing that clients love PB as much as their practitioners do!

All the best,

Jake @ Practice Better

Pierrette E.
PE
Pierrette E.
"Great for Organizing Client Interactions"
3.5/5
What do you like best about Practice Better?

I appreciate Practice Better's ability to integrate virtual sessions, journaling notes, private messaging, and appointments with my clients. It really helps me organize my clients and work all in one place. Review collected by and hosted on G2.com.

What do you dislike about Practice Better?

I find the integration with That Clean Life not as simple or user-friendly as I'd like. Also, I wish there was a better feature for blood sugar monitoring that records throughout the day, not just from labs. Review collected by and hosted on G2.com.

Response from Jake Sotir of Practice Better

Thanks so much for leaving this review, Pierrette! So glad to hear Practice Better is helping you streamline everything in your practice, including helping you organize your client interactions in one place. I'll pass this That Clean Life feedback on to our team - thank you!

Jake @ Practice Better

Tanishia N.
TN
Tanishia N.
National Board Certified Health & Wellness Coach/ Registered Nurse
Small-Business (50 or fewer emp.)
"Practice Better EMR Review – A Game-Changer for Telehealth Providers!"
5/5
What do you like best about Practice Better?

Practice Better EMR has truly transformed the way I manage my wellness coaching and client interactions. The platform’s AI-powered note-taking and playback feature is a standout—it streamlines documentation for telehealth sessions, allowing me to focus on my clients while ensuring comprehensive, accurate notes. The ability to revisit conversations effortlessly makes follow-ups smoother and enhances the continuity of care.

The built-in payment system is another huge plus. It offers seamless transactions with automated invoicing, subscription options, and direct payments, making it easy for both practitioners and clients to navigate billing without hassle.

What makes Practice Better even more impressive is its robust integration capabilities. Whether syncing with scheduling tools, supplement providers, or laboratory services, the ability to connect with adjunct companies ensures a fully cohesive workflow. It eliminates the need for juggling multiple systems, creating a streamlined experience for both clients and practitioners.

I highly recommend Practice Better EMR to any wellness professional, therapist, or healthcare provider looking for an intuitive, all-in-one solution. The platform optimizes efficiency while fostering deeper client engagement, making it an essential tool for modern practice management. Review collected by and hosted on G2.com.

What do you dislike about Practice Better?

I don't dislike anything about Practice Better. Review collected by and hosted on G2.com.

Response from Jake Sotir of Practice Better

Hi Tanishia - wow. Thank you so much for this amazing review. We're absolutely honored to hear that Practice Better has transformed the way you manage your coaching business. From AI Charting Assistant to Practice Better Payments and our suite of integrations, it means a great deal to hear about how much value you're seeing from these parts of the platform. Thanks so much for being a Practice Better customer!

All the best,

Jake @ Practice Better

Jennifer L.
JL
Jennifer L.
Registered Dietitian/Owner
Small-Business (50 or fewer emp.)
"Robust and easy to use EMR for both the client and practitioner."
5/5
What do you like best about Practice Better?

Very user friendly interface for the client. I always get positive feedback about using Practice Better. I like the ability to customize forms, notes and other options within the platform. I like that I can use it for communicating with clients, using the journaling, creating group programs, as well as my business features (faxing, managing invoices). The customer service is also very prompt and responsive. Review collected by and hosted on G2.com.

What do you dislike about Practice Better?

The AI generated note summary needs some correcting; would be great if it generated more types of notes (an after visit summary specific to client and one specific to providers).

The format to track labs is not ideal. I don’t have an account with the lab ordering programs it currently syncs with; I just want to be able to pull a table of labs from the assessment form they fill out into the client medical information section. Review collected by and hosted on G2.com.

Response from Jake Sotir of Practice Better

Thanks so much for this great review, Jennifer! It sounds like you're making use of just about everything in the platform! It's so great to hear that you're finding so much value in things like our communication tools, journaling, programs, and invoice management. Also sincerely appreciate this constructive feedback about AI summary and lab tracking. I'll pass this along to our team.

All the best,

Jake @ Practice Better

Claire C.
CC
Claire C.
Emotional Eating Rehabilitation
Small-Business (50 or fewer emp.)
"Must have software for nutritionists"
5/5
What do you like best about Practice Better?

This software is so easy to use and so reliable. It has all the functionality I need, and more that I could use (when I find the time to delve into it). I use it every day.

Integration with my website, finances and emails was simple. Review collected by and hosted on G2.com.

What do you dislike about Practice Better?

Nothing really. It is so reliable I have no complaints and customer support has been ok but I've rarely needed to use it. Review collected by and hosted on G2.com.

Response from Jake Sotir of Practice Better

Hi Claire, thanks so much for the awesome review. So great to hear you're finding Practice Better reliable and easy to use :)

All the best,

Jake @ Practice Better

TB
TaCreacia B.
Owner
Small-Business (50 or fewer emp.)
"Seamless Software"
5/5
What do you like best about Practice Better?

I am loving how user friendly and helpful Practice Better is. It has allowed me to spend more time with my clients and still provide them with a quality experience.

I’m able to handle my back office tasks in less time than it would normally take me. I have created groups and we use the mobile app, which makes it so much better and easier to communicate with my clients. I love that I can get off of social media and still interact effectively with my clients.

The integration of That Clean Life has helped me secure more clients and spend less time creating meal plans.

This is by far the best addition to my practice. Review collected by and hosted on G2.com.

What do you dislike about Practice Better?

I have not found anything that I dislike so far about Practice Better. Review collected by and hosted on G2.com.

Hannah R.
HR
Hannah R.
Registered Nutritional Therapist
"Versatile Tool with a Steep Learning Curve"
4/5
What do you like best about Practice Better?

I like Practice Better because it has the capacity to support me from where I am as a beginning practitioner and offers all the functionality I'm going to need as I grow and develop my business. Review collected by and hosted on G2.com.

What do you dislike about Practice Better?

There's a lot to take on and learn. It's a huge site with lots of functionalities that can be a bit overwhelming. Review collected by and hosted on G2.com.

Response from Jake Sotir of Practice Better

Hi Hannah,

Thanks so much for leaving this great review. It's awesome to hear that you're finding so much value from Practice Better as a beginning practitioner. It's definitely a very robust platform, and we're always here to support you in whatever way we can. If there is anything specific you can think of that might help as you learn the software (video tutorials, 1:1 coaching, help articles), please feel free to reach out to us at support@practicebetter.io - we're always more than happy to work together to help you get as much value out of Practice Better as possible!

All the best,

Jake @ Practice Better

Dana E.
DE
Dana E.
Registered Sports Dietitian, Owner
Small-Business (50 or fewer emp.)
"10/10 Recommend Practice Better as a Sports Dietitian"
5/5
What do you like best about Practice Better?

I love the ease of using PB for billing, scheduling, taking notes, communicating with clients, integration with other platforms for supplements and ordering labs, ease of use from the client side, etc. It is truly a one stop shop and has made the process of opening a private practice much more seamless than the days of using google sheets and having things in numerous places.

I use PB daily with my client calls and/or supporting clients.

I also love the ability fro clients to snap pictures of food and hide the calorie/macro targets has been huge for my clients with history of ED/DE. Review collected by and hosted on G2.com.

What do you dislike about Practice Better?

Improving the database of foods within practice better and making it easy to input recipes is feedback I have received from clients. Review collected by and hosted on G2.com.

Response from Jake Sotir of Practice Better

Hi Dana - thank you so much for taking the time to leave this wonderful review. It seems like you're making tremendous use of basically everything there is to explore in the platform! It's an honor to hear that PB has been such a critical piece of helping you open your own private practice. That's what it's all about!

All the best,

Jake @ Practice Better