I like the user-friendly interface of Practice Better and how I can use all parts of the portal to communicate with clients and send them resources. I enjoy the calendar feature where I can see my whole schedule in weekly or monthly forms. Practice Better is easy to navigate, especially the journals. Once a client downloads the portal, we can communicate through the messenger in real time. Review collected by and hosted on G2.com.

I would like the option of being able to edit notes while on the video chat screen. I feel like I could be using more of the features on Practice Better but would have to watch tutorials on it, such as mappings and automations. Review collected by and hosted on G2.com.

It includes useful questionnaires and templates, and overall it’s user-friendly. Review collected by and hosted on G2.com.

Zero support from the onboarding team. I was never assigned a rep, and it doesn’t include inventory. Review collected by and hosted on G2.com.

Practice better is intuitive, robust, and aesthetically pleasing. With all of their integrations, I am able to run my online therapy practice with ease. I appreciate it compared to competitors because of its customizability and automations. I also love that the creators of PB are committed to evolving and integrating new features and technologies to stay relevant with the times. Highly recommend! Review collected by and hosted on G2.com.

The only con as a mental health professional was when I started out with PB there was a limited number of forms and support geared toward mental health. However, they have evolved in that area as well, adding many of the forms I initially created on my own. Their customer service is excellent if you ever need support tailoring your PB to your needs. Review collected by and hosted on G2.com.

It is easy to run around with documentation creating templates wonderful customer service and it’s very user. I provide provider friendly. Review collected by and hosted on G2.com.

I wish it was more a physical therapy focused however, I do understand that it’s a basic documentation system. I am sure upcoming years David able to make changes and hopefully upgraded to be effective Review collected by and hosted on G2.com.

Very easy to understand and navigate! Would recommend to everyone! Review collected by and hosted on G2.com.

Nothing! It's very user friendly and super easy to use. Review collected by and hosted on G2.com.

I appreciate Practice Better for its ability to integrate with other programs I use, making it a one-stop-shop for my virtual health practice. This seamless integration allows me to manage my online dispensaries, order labs, and even connect wearables effortlessly for my clients, enabling them to upload information into their accounts without any hassle. This feature significantly enhances its convenience in streamlining my practice operations. The platform effectively supports a comprehensive suite of functions, which makes running the majority of my operations through a single platform possible. This efficiency saves me a lot of time and effort, making my practice more productive. I am also pleased with how the platform ensures privacy and ease for both my practice and my clients, providing necessary reminders and facilitating effective use of forms and programs. Review collected by and hosted on G2.com.

I find that it takes clients a while to become accustomed to the user interface. It's semi user-friendly, which can be challenging for new users. As a practitioner, it required a lot of learning, videos, and orientation to understand how to use the software effectively. Additionally, the initial setup of Practice Better was a challenge. Review collected by and hosted on G2.com.

I appreciate Practice Better for its cost-effectiveness, which is particularly beneficial for a startup telehealth company like mine. The pricing makes it accessible without straining my budget. I also value its easy-to-use electronic medical records (EMR) system, which is simple and effective and avoids the frustration of a clunky interface. The range of features offered by Practice Better is impressive, providing comprehensive solutions for my practice. In addition, I find the ease of automation, especially regarding form-building and HIPAA compliance, incredibly helpful for streamlining my workflow. The ability to build and customize forms and templates is another standout feature that supports the efficient management of my practice. Review collected by and hosted on G2.com.

I don’t like how e-prescribe is not included in the monthly cost of the EHR. This separation potentially increases the expense and complicates the budgeting process for accessing essential functionalities. Review collected by and hosted on G2.com.

New features have been implemented without compromising existing features. Review collected by and hosted on G2.com.

That 24 hour time option... wish I had one. Review collected by and hosted on G2.com.

I appreciate Practice Better for its versatility and the ease of having everything organized in one place, which gives it a very professional look. It's amazing that I can conduct online sessions directly through it without needing any other software. I love that it allows for full script integrations so I can effortlessly send supplement recommendations to my naturopathy clients. The platform's capability to manage client bookings, documents, and efficiently relay information to clients in one unified system is a huge advantage. Finally, I find the initial setup of Practice Better very easy, which makes starting with this software a smooth experience. Review collected by and hosted on G2.com.

The pricing has recently increased, which can be challenging to manage, especially as a new business owner. Review collected by and hosted on G2.com.

I am still in the learning aspect of using Practice Better as a newer user. What I love the most is that it is very user-friendly. Watching the tutorials that are there for guidance has made a world of difference in my ability to use the site effectively. I like how everything interacts seamlessly together. I also like that you can connect with other third-party sites, allowing you to streamline what you offer to your clients. There isn't anything I've been able to find that they haven't included in their offerings when it comes to running my coaching business. It's basically an all-in-one site that makes operating my business so much easier. Review collected by and hosted on G2.com.

I do wish they offered more within the starter plan. I am not at a point in my business yet to need the Pro Plan (I'm hoping I will be there soon). It would be nice to have access to programs and things that are offered for attending the Practice Better live call/Zoom sessions. I attended one for hormones recently, and I am unable to access the free stuff because I do not have the Pro Plan. I feel like there should be a plan between the Starter and the Pro Plan that would allow access to these things. Not having access to these freebies has been a letdown for me. Review collected by and hosted on G2.com.