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UH

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

5/16/2025

"It's easy to use and integrates with other platforms I use."

5/5

What do you like best about Practice Better?

It integrates with other medical platforms I use. Allows me to interact better with my patients. Review collected by and hosted on G2.com.

What do you dislike about Practice Better?

I can't prescribe medication for my patients. Review collected by and hosted on G2.com.

Response from Jake Sotir of Practice Better

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Hi there - thanks so much for taking the time to leave this review. It's so nice to hear you're getting great use out of our integrations and client relationship tools. As for e-prescribe, it's something we're exploring for the very near future!

All the best,

Jake @ Practice Better

UH

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

5/28/2024

"Practice Better has made my practice run so much smoother"

5/5

What do you like best about Practice Better?

I love that I can keep all of my client notes organized and that it is compatible with other platforms like fullscript and that clean life. Review collected by and hosted on G2.com.

What do you dislike about Practice Better?

The only complaint I have is that some of my clients find it difficult to use the food journal, as not all products are in the database Review collected by and hosted on G2.com.

Response from Jake Sotir of Practice Better

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Thanks so much for leaving this review. It makes us so happy to hear that you've found such great value from Practice Better, and that you're using both the Fullscript and That Clean Life integrations!

We appreciate your feedback on the food journals - I'll pass it along to our team, as they're always working on enhancements to our product features.

All the best,

Jake @ Practice Better

UM

Verified User in Mental Health Care

Small-Business (50 or fewer emp.)

11/11/2024

"Great Platform"

5/5

What do you like best about Practice Better?

As a therapist in training, I explored several platforms like Owl and SimplePractice and found that Practice Better currently best meets my needs. I’m grateful for the free plan, and since I don’t require telehealth, I appreciate that I’m not paying for features I don’t need. Even when I decide to upgrade, the plans are very affordable. Review collected by and hosted on G2.com.

What do you dislike about Practice Better?

My only issue has been the inability to sync with Google Calendar despite multiple attempts. However, I found it ultimately wasn’t essential for my needs. Review collected by and hosted on G2.com.

AP

Amy P.

Health Coach

Small-Business (50 or fewer emp.)

2/4/2025

"Flexible and easy to use"

5/5

What do you like best about Practice Better?

I love the ability to customize forms, programs, etc. and how everything is in one place. Review collected by and hosted on G2.com.

What do you dislike about Practice Better?

I can't think of anything at the moment. Review collected by and hosted on G2.com.

Response from Jake Sotir of Practice Better

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Hi Amy - thanks so much for this great review. Love to hear you're getting so much great use out of forms and programs. Thanks so much for being a Practice Better customer!

In health,

Jake

UM

Verified User in Medical Practice

Small-Business (50 or fewer emp.)

4/7/2025

"Patient and Client Friendly"

4.5/5

What do you like best about Practice Better?

Easy for patients.

Ability to automate and make packages and programs.

Opportunities to scale.

Integrations. Review collected by and hosted on G2.com.

What do you dislike about Practice Better?

Lacking eRx and clinical features like Patient and Med History not as easy to find/use/integrate. Review collected by and hosted on G2.com.

DG

Dina G.

Registered Dietitian

Small-Business (50 or fewer emp.)

6/4/2024

"I'm a Practice Better Lifer"

5/5

What do you like best about Practice Better?

I have been with Practice Better for years and after using several platforms before that I can honestly say that Practice Better is the best. It has all the features I need (recurring billing for clients, programs, scheduling, widgets, charting templates, and so much more). The app is also amazing for clients to use. Very rarely do my clients experience glitches with the app (a common occurance with every other food journaling app I've used w/ clients). I like that you can turn on nutrient tracking for disordered eating clients. Honestly I could go on, there is so much I like about it. Review collected by and hosted on G2.com.

What do you dislike about Practice Better?

The only downside is it can be overwhelming to get started. Because there are so many features it is a lot to learn. I found it helpful to just set up 1 thing at a time. So glad I did. The transition from my last platform was a breeze. I will say I think they have streamlined onboarding a lot more since I started with them years ago. Review collected by and hosted on G2.com.

Response from Laura of Practice Better

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Hi Dina. Thank you for being a "Practice Better Lifer!" We love that you find so much value in using Practice Better and that the platform has supported you and your clients for so many years. It's great to hear your advice on getting set up with one feature at a time and that you transitioned seamlessly from your other platform. Thanks for being a valued part of our community. The Team at Practice Better

UP

Verified User in Professional Training & Coaching

Small-Business (50 or fewer emp.)

10/30/2024

"Worst Experience with Client Management – Functional Medicine Coaches Beware"

0/5

What do you like best about Practice Better?

Convenient forms for functional medicine practices (though I couldn’t effectively use them) Review collected by and hosted on G2.com.

What do you dislike about Practice Better?

Poor customer service with consistently delayed responses

Long wait times for support calls (up to two weeks)

Recurrent issues remain unresolved despite multiple attempts

even simple problem it is takes so much time for them to solve Review collected by and hosted on G2.com.

What problems is Practice Better solving and how is that benefiting you?

In theory, Practice Better is meant to streamline client management for functional and lifestyle medicine practices, offering features like integrated forms, and appointment management—all of which should make life easier for coaches like myself. The platform’s specific tools are designed to be particularly helpful for functional medicine by providing customizable forms and client tracking that align with our practice needs.

However, despite these intentions, I’ve been unable to benefit from these features due to consistent issues with call logging and significant delays in support. Ideally, the app should save time and enhance client interactions, but the unresolved problems have actually added to my workload and disrupted my practice. Review collected by and hosted on G2.com.

Response from Jake Sotir of Practice Better

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Hi - Thank you for leaving this honest feedback about your experience. While it's not what we want to hear, feedback like this helps us continue to improve our services to customers like you. We place a high standard on our customer experience and would like to make this right. Please feel free to reach out to our Head of Customer Experience at mike.vittum@practicebetter.io if you would like to continue this discussion. We're committed to ensuring your success and helping you feel supported in managing your practice on Practice Better, and we look forward to hearing from you.

KM

Kerin M.

Team Nutritionist

Small-Business (50 or fewer emp.)

5/29/2024

"Happy with the service"

5/5

What do you like best about Practice Better?

I love the autopopulation of data from client forms into practitioner notes and templates. I also love the AI transcript of client sessions which also autopopulate into our practitioner notes. The integration with That Clean Life is fabulous and that partnership is super convenient. Our whole team can pick and choose which features and processes fit us best and utilize them for our optimal efficiency. Review collected by and hosted on G2.com.

What do you dislike about Practice Better?

My biggest complaint with PB is the clunky and virtually inability to link with Outlook for calendar and event syncing. The 3rd party integration does not work seamlessly and I have to double enter appointments in my two work calendars because of this. Only working with Google is very limiting and seems narrow minded with so many other platforms out there. Google is not secure compared to Outlook and my IT security team from my other small business I own and operate strongly recommends avoiding Google so this disconnect makes the integration between my nutrition clients and my personal training/corrective exercise clients very clunky, inconvenient, and frustrating. Review collected by and hosted on G2.com.

Response from Laura of Practice Better

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Hi Kerin, Thank you for your feedback. We're thrilled to hear that you're finding value in features like AI Charting Assistant, programs and protocols, and our integration with That Clean Life! We appreciate your honest feedback about the inability to sync your Outlook calendar and events. We're always looking for ways to improve our platform, and your comments will help guide our updates. It's fantastic to hear that Practice Better manages all of your client interactions. Thanks for choosing Practice Better! - The Team at Practice Better

JP

Jacquee P.

Nutritionist & Health Coach

Small-Business (50 or fewer emp.)

5/28/2024

"Best Client Managment Software"

5/5

What do you like best about Practice Better?

I love the stream lined process I can give my nutrition clients and MYSELF from the initial free consults to comprehensive forms to session notes. This platform keeps my practice organized and holds all my clients information (labs, forms, session notes, food diary entries, etc) all in one place. Which makes it easy for me to locate, refer back to, and build or modify protocols.

I also love their commitment to growth and continuously listening to us users and improving their platform for our needs Review collected by and hosted on G2.com.

What do you dislike about Practice Better?

It can be a little bit of a learning curve to set up your services, packages, etc. But they do provide an educational walk through and tutorials on how to do everything you're needing help with. Plus their customer service agents are quick to get ahold of. Review collected by and hosted on G2.com.

What problems is Practice Better solving and how is that benefiting you?

Organization. As I started my practice I was getting overwhelmed with storing session notes, labs, messages, forms, etc. And felt like I was drowning in paper and emails. Practice better makes it easy to have everything you need to know about your client, session notes, protocols, diaries, payments, messages, etc. All in one easy accessible place. Review collected by and hosted on G2.com.

UH

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

11/6/2024

"Great Software with regular valuable new features"

4.5/5

What do you like best about Practice Better?

I like that their always adding new features that improve your workflow . The time i used support and tit was system wide issue was fixed very quickly. I also like the the built in virtual visit software without the additional cost . Review collected by and hosted on G2.com.

What do you dislike about Practice Better?

I can't use my credit card processor linking into Practice Better .I would like to have the option when making a appointment the option click on bottom for say 1 month, 2months 3 months or 6months and have the calender jump to that time Review collected by and hosted on G2.com.