I use PowerSchool Naviance CCLR as our college and career readiness platform for high school students. I appreciate that Naviance allows students to explore their options for professions and colleges, and even identify which types of jobs align with their personalities and strengths. As educators, we are able to submit necessary college application documents. I like that Naviance is quick and allows us to have a virtual confirmation that school documents have been sent and received. I can log in and see when documents were submitted and whether they were downloaded by the colleges or not, even providing a confirmation number that colleges can use to look up the missing documents. This typically means the documents are located without additional effort on my end or the student's. Review collected by and hosted on G2.com.

The integration with Common App can be clunky, and some info about careers, especially, is buried. Sometimes a great career option for a student might not be recommended to them because of how search terms or their answers to just a couple of questions. Review collected by and hosted on G2.com.

The fact that it integrates with our Student Information System, but that's about it. Review collected by and hosted on G2.com.

The support is terrible. Every ticket goes to a robot and never seems to be addressed by an actual human. You receive canned responses that do not even address your concern and there appears to be no ability to escalate. We continue to have outstanding issues that will never be resolved. They rolled out not two, but 3 versions of their report engine, none of which are intuitive and all are laggy and require a comical amount of clicks to pull a simple excel export. Our school counselors have consistent issues with common app information. Review collected by and hosted on G2.com.

They fianlly rolled out the integration with the SIS this year. We have not rolled it out yet, watiing for the new school year, but we are really looking forward to not having to upload users. Review collected by and hosted on G2.com.

It is a little hard for our teachers to navigate when it comes to letters of reccomendation. This has lead to a low adoption rate for infrequent users. Review collected by and hosted on G2.com.

It does a thorough job of informing the student of various options available to them when making decisions on continuing to higher education. Review collected by and hosted on G2.com.

Lack of support and bureaucratic layres that must be traversed to get to a solution if one is gotten at all. Review collected by and hosted on G2.com.

The college comparsion tool is quite helpful, though is kind of clunky. The idea of linked parents, students, and counslers is great and helpfull for all parties, though I don't think naviance does a great job communicating the other parites deadlines for uploading certain things. Review collected by and hosted on G2.com.

It's very clunky and I dispise the many times it has reloaded itself asking me to re sign in (seesion timed out i guess), just to delete all the progress of what I was working on, specifically the school survays and resume builder. Review collected by and hosted on G2.com.

The whole system is very straightforward to utilize, and support is always on top of whatever we need. It is extremely rare that we don't have a resolution within a few days (for complex issues) if it isn't solved within the same day. Review collected by and hosted on G2.com.

We had some growing pains in trying to implement a way to create/link parent accounts to their student accounts automatically. However, it is my understanding that with the recent acquisition by PowerSchool, this process will now be streamlined, and parents will be able to access Naviance directly from their PowerSchool Parent Portal in an upcoming release. Additionally, over time the overnight automated sync process with PowerSchool has left a bit to be desired and we had to frequently tweak the parameters of our exported file in order to ensure that we had all of the data that we were expecting.

Within the past few years, Naviance changed their password requirements and as a result we were no longer able to utilize our student PowerSchool login information as the passwords were shorter than the new minimum required length that was implemented. However, in configuring a Google single sign-on instead all of those problems went away as students can now just use their district Google credentials to log with the convenient one-click method as long as they are actively logged into their Google account.

Overall, due to the amazing staff at Naviance, even the complaints we have aren't really complaints since they regularly take care of all of our concerns. Review collected by and hosted on G2.com.

I love that we can now upload letters of rec once and send them to all schools. I also love that I don't have to address and print letters onto letterhead and stuff envelopes. It is amazing that we can now submit via one click of a button. Review collected by and hosted on G2.com.

This year it was a nightmare. For some reason, they made some adjustments to the program and we had massive issues with being unable to submit letters despite doing everything (seemingly) right on our end. There was a lot more clicking and a lot of "permissions" that needed to be granted without anyone knowing who had to grant them. I spent countless extra hours trying to submit letters than I ever have before. Review collected by and hosted on G2.com.

Keeps all college recommendation requests in one neat, organized format. Review collected by and hosted on G2.com.

Occasionally, the program will not send you an email notification showing that a student has requested a letter of recommendation. Review collected by and hosted on G2.com.

Nothing. Nothing, Absolutley nothing. Nada. Review collected by and hosted on G2.com.

Linking with the common app is difficult and can cause the site to not accept applications to non common app schools. The login process is a mess, temporary passwords often don't work, and the system likes to shut you out. I was in the middle of writing my brag "sheet", when the website said "Your session was expiring", didn't let me "extend " my "session", and logged me out, scrambled my password again, and DELETED EVERY SINGLE PIECE OF MY PROGRESS. I hate that my school has forced the standard of using this website for applications upon us, and I implore whoever reads this to try any other website/ way to apply to college. Review collected by and hosted on G2.com.

The manner in which the entire platform is presented provides easy access to utilize various resources for the user. It's fairly user-friendly overall. Review collected by and hosted on G2.com.

Specifically, there have been some changes to the platform throughout the past several months that have made it difficult to keep track of everything available. There have also been a few hiccups on their end, which they've admitted. It'd be nice to have an easier way of keeping track of what's due and when. Review collected by and hosted on G2.com.