We recently migrated our review platform to Power Reviews and the transition went really smooth. Our implementation team was great! They did a great job communicating expectations and deliverables, and were very responsive when questions came up. Review collected by and hosted on G2.com.

Nothing has come up yet that we are not happy with! Review collected by and hosted on G2.com.

flexibility, quick responses form team members, insight into the vendor's enhancement roadmap, willingness to try something new Review collected by and hosted on G2.com.

i dont understand why every seeding program requires a different project manager, instead of using the same point person repeatedly. Review collected by and hosted on G2.com.

Account manager is helpful and quick at responding. Review collected by and hosted on G2.com.

Nothing comes to mind. Quite happy with their services. Review collected by and hosted on G2.com.

It's easy to navigate the platform and get to the info you need to see. Whether that's analytics for follow up email CTR or to monitor received reviews. Review collected by and hosted on G2.com.

There's not much I dislike to be honest. Perhaps see some more indepth analytics on reviews left. Review collected by and hosted on G2.com.

PowerReviews offers an abundance of data at your fingertips. Easily export and manipulate data within the dashboard. Sampling campaigns have delivered the promised results. Review collected by and hosted on G2.com.

I would like PowerReviews to grow its retail syndication network. A lot of opportunities to become a significant competitor in the reviews space. Review collected by and hosted on G2.com.

The customer service. My customer success rep is excellent. She is quick, communicative, and has a deep knowledge of the PowerReviews product. Review collected by and hosted on G2.com.

PowerReivews can be overwhelmingly large and complex. New features are great but can be hard to keep track of and maintain. Review collected by and hosted on G2.com.

Power Reviews is stable , with few outages. If there are any issues, they usually get resolved at timely matter. Additionally, with a dedicated Account Manager / Client Support person, I get all my queries adn requests answered quickly.

the team is also open to new suggestions andopportunities to better improve the current state Review collected by and hosted on G2.com.

Not many of my customers are on Power Reviews, so this makes it hard to fully utilise the functionality that Power Reviews has to offer. Review collected by and hosted on G2.com.

They were great to work with. Did an excellent job collecting reviews. The entire process was very easy. Review collected by and hosted on G2.com.

There was nothing that I disliked about Power Reviews. Review collected by and hosted on G2.com.

Any questions I have, the team can answer. The support team is fantastic and is with you each step of the setup as well as long after implementation. The quality of the service we receive from PowerReviews is the #1 reason we use them. The fact that their platform is easy-to-use, stable, and works well is a bonus. Our website has complexities due to the eCommerce platform we're on, but PowerReviews implementation was quick and painless to do and works perfectly. Review collected by and hosted on G2.com.

Honestly, I can't think of any. When we ran into an issue that they didn't have a direct solution for, they helped us find a well-functioning workaround and made sure it was implemented properly. Review collected by and hosted on G2.com.

PowerReviews' level of support was unlike any other. Their Customer Success Managers are very thorough in answering questions and supporting my team with anything we needed. We were always pleased with the final product, whether it was the ratings and reviews or social aggregator. Review collected by and hosted on G2.com.

There is nothing to strongly dislike about PowerReviews, the one feedback I will have is that a 72H SLA is not ideal, as we would like to show campaign posts on the social aggregator as soon as possible. This would be one area of improvement. Review collected by and hosted on G2.com.