Response from Andrew Smith of PowerReviews
Thanks for your review. We very much appreciate your feedback.
We are glad your interactions with our people have been positive and the support you have received is of a high standard.
Our pricing we believe is a fair reflection of the value we offer. As well as what we believe to be the best platform on the market, we are laser focused on the provision of exceptional support and guidance from our Success team and beyond. We certainly have great confidence we are way above market parity in this respect - and the other reviews on this page are testament to that.
With all this being said, we would welcome a discussion with you about this. So please reach out to your Customer Success Manager to speak about it in more detail.
Thanks again for your review and we will work hard to secure your continued business.