They offer the flexibility that other ratings and reviews services do not, and their team is among the most helpful and engaged of any of our providers. Review collected by and hosted on G2.com.
Contractual negotiations were more of a challenge than with other vendors, but that was more of an issue in the lawyers' camp than on the business side. Review collected by and hosted on G2.com.
193 out of 194 Total Reviews for PowerReviews
Overall Review Sentiment for PowerReviews
Log in to view review sentiment.
The dual purpose platform of product reviews and Q&A, how google interacts with it and the account management is great Review collected by and hosted on G2.com.
Manually uploading orders for review, guides aren't the most useful and drew a few blanks with support Review collected by and hosted on G2.com.
PowerReviews is easy to use. It is easy to look up reviews, and if we disagree with the Published review and want to unpublish (or vice versa), it is pretty easy. Review collected by and hosted on G2.com.
There were a few fraudulant reviews that got through from customers that didn't use any "trigger" words, but gave a low rating to a company they hadn't used before. However, we were able to get those reviews pulled quickly. Review collected by and hosted on G2.com.
The clear interface powerReviews gives is great. Very easy to use and user friendly Review collected by and hosted on G2.com.
Email notifications have a fairly big delay in coming through. Approx 1 hour Review collected by and hosted on G2.com.
The team is super helpful in finding ways to increase our conversions. Everything from UGC to Q&A is very streamlined and easy to use. Review collected by and hosted on G2.com.
Sometimes or account manager isn't as helpful as I would like. Review collected by and hosted on G2.com.
We recently migrated our review platform to Power Reviews and the transition went really smooth. Our implementation team was great! They did a great job communicating expectations and deliverables, and were very responsive when questions came up. Review collected by and hosted on G2.com.
Nothing has come up yet that we are not happy with! Review collected by and hosted on G2.com.
flexibility, quick responses form team members, insight into the vendor's enhancement roadmap, willingness to try something new Review collected by and hosted on G2.com.
i dont understand why every seeding program requires a different project manager, instead of using the same point person repeatedly. Review collected by and hosted on G2.com.
It's easy to navigate the platform and get to the info you need to see. Whether that's analytics for follow up email CTR or to monitor received reviews. Review collected by and hosted on G2.com.
There's not much I dislike to be honest. Perhaps see some more indepth analytics on reviews left. Review collected by and hosted on G2.com.
PowerReviews offers an abundance of data at your fingertips. Easily export and manipulate data within the dashboard. Sampling campaigns have delivered the promised results. Review collected by and hosted on G2.com.
I would like PowerReviews to grow its retail syndication network. A lot of opportunities to become a significant competitor in the reviews space. Review collected by and hosted on G2.com.
The customer service. My customer success rep is excellent. She is quick, communicative, and has a deep knowledge of the PowerReviews product. Review collected by and hosted on G2.com.
PowerReivews can be overwhelmingly large and complex. New features are great but can be hard to keep track of and maintain. Review collected by and hosted on G2.com.
