Interactive and customized dashboards for the data insights. Review collected by and hosted on G2.com.

It is bit slow to extract the live data. Review collected by and hosted on G2.com.

Easy to make dashboards and visualization and also integrations with multiple platforms. Review collected by and hosted on G2.com.

Sometimes it takes time to load the data from sources and this is a bad experience i had since we have to wait until it loads. Review collected by and hosted on G2.com.

It's easy to use with any of the tools . Review collected by and hosted on G2.com.

It's pro version it's limited. And time bounded . Review collected by and hosted on G2.com.

If you are looking for a tool that will allow you to track metrics of your employees (beneficial for Customer Support and Sale) then look no further. With PowerBI, you can track your project's most important KPIs that guess what - you can customize and set yourself. This tool allowed my project to track the metrics we later used to analyze, measure, and develop action plans depending on the results we have achieved. So, if you are looking to measure the productivity of your team, this is the tool to do it. Review collected by and hosted on G2.com.

Sometimes it takes some time for proper data to display, and live metrics tracking is not possible. Review collected by and hosted on G2.com.

Power BI is useful to create rich interactive reports, analyze the data, and provides actionable insights of the data. We are using flatfiles and SQL server to connect the data. Review collected by and hosted on G2.com.

It doesn't handle large data sources properly and sometimes gives performance issues. Review collected by and hosted on G2.com.

The ease of use with the Purecloud APIs to feed our PowerBI reporting/dashboarding solution we use.

The performance views are very unique and helps tremendously since you can export that data to CSV. We can even feed that csv data to other tools and powerBI mainly. Review collected by and hosted on G2.com.

There hasn't been enough enhancements or new functionalities out in Purecloud, as much as you see out in PowerBI.

Especially reporting/extract functionalities doesn't get any new enhancements in a while. Review collected by and hosted on G2.com.

The DAX function that allows me to create a relationship among databases. Plus, it is really user-friendly and tidy as well, allowing you to dissect data at multiple aggregation levels. It is also affordable and relatively inexpensive. The Power BI Desktop version is free of cost. You can download and start using it to make reports and dashboards on your computer. Moreover, Power BI offers great accessibility to data sources, and the data sets that you create while designing reports. All the data that you import from data sources and work with is stored in a centralized location. You can access that data anytime, from anywhere, from any platform, and as many times as you want. Review collected by and hosted on G2.com.

Power BI has a limit of ingesting data at a time which is approximately 2 GBs of data. And sometimes I found the user interface of Power BI is often found crowded and bulky. Plus, in most cases, I won't feel the need to configure and optimize visualizations in Power BI. But even if I do, Power BI does not provide many options to configure the visualizations as per my requirements. Thus, users have limited options for what they can change in visuals. Review collected by and hosted on G2.com.