--- title: Postscript Reviews meta_title: 'Postscript Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 161 reviews by the users' company size, role or industry to find out how Postscript works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 161 scale: '5' date_modified: '2026-07-02' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Postscript Reviews **Vendor:** Postscript **Category:** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) **Average Rating:** 4.8/5.0 **Total Reviews:** 161 ## About Postscript Postscript is the AI Retention Platform for brands. Trusted by 20,000+ leading ecommerce brands like Ruggable, Dr. Squatch, Thrive Cosmetics, and True Classic, Postscript helps merchants turn SMS into their #1 revenue channel, with a strong focus on list growth, compliance, and data-backed performance. SMS Marketing: From opt-in to order, Postscript helps brands grow their subscriber lists, create personalized campaigns, automate customer journeys, and drive more revenue and loyalty—all from a single platform built specifically for Shopify. Shopper: Postscript's AI shopping assistant that transforms SMS into personalized, two-way conversations at scale. Available 24/7, Shopper answers questions, recommends products, and helps shoppers find what they need, driving higher conversions and stronger subscriber engagement. CashBack: CashBack by Postscript helps brands increase conversions without relying on traditional discounts. By rewarding customers after purchase instead of offering upfront coupon codes, CashBack protects margins while delivering measurable revenue growth across SMS and other marketing channels. We're a fully remote team across North America, united by a shared mission to help ecommerce brands grow. We combine innovative products with exceptional customer support, guided by our core values: Fearless, 80/20, Animal, Customer-first, and Humility. ## Postscript Reviews ### 1. Love Postscript! **Rating:** 5.0/5.0 stars **Reviewed by:** Grace S. | Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2020 **What do you like best about Postscript?** Postscript is easy to use, provides OUTSTANDING customer service, and is super convenient! I love that I can schedule my texts, include photos and gifs, and the tips it gives is very helpful as well! The pop-up integration for my website was very easy to complete and works very well for gaining new subscribers. I also love the option to send texts to a specific group of customers instead of every subscriber! **What do you dislike about Postscript?** My ONLY complaint is sometimes it's a little difficult to use on my mobile device. So, if I needed to go in last minute and send a quick text it takes me a little bit. It still allows me to do it but I wish it was a little more mobile friendly! **Recommendations to others considering Postscript:** I've looked at several different companies for my text marketing to ensure I was using the best. I was early on in the Postscript community and leaving was never really a consideration for me because everywhere else I looked there was something I didn't like! Postscript has been so good to me and great for my business. I definitely would recommend it! If you ever need assistance reach out, they're so helpful! **What problems is Postscript solving and how is that benefiting you?** I'm reaching my customers in a new light. Getting DIRECTLY in front of them. Postscript is an ESSENTIAL part of my marketing efforts. I've seen increased revenue and increased online traffic. ### 2. Competitive features + ecosystem **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2021 **What do you like best about Postscript?** Rich feature-set covers our needs. Extensive integrations – similar to Klaviyo for email, Postscript is seen by other developers as a leading platform to integrate with. **What do you dislike about Postscript?** Problems with reliability – customers not receiving automations, integrations briefly failing, etc. Design/UX works but does not feel competitive. **What problems is Postscript solving and how is that benefiting you?** Communiciation with prospective + current customers, allowing subscription customers to manage deliveries via sms (!) ### 3. Postscript > Every Other SMS Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2020 **What do you like best about Postscript?** Where do I start? From the quick, easy setup (you can do it in 1 day!) & countless integrations (CRM, subscriptions, reviews, loyalty programs, customer support, etc.) all the way to the amazing support team, Postscript has high level marketing capabilities while also still feeling like a boutique company that caters to you & your brand. Thanks to Postscript, we're consistently seeing SMS marketing make up to 10-15% of our monthly revenue plus a substantial uptick in monthly subscriptions! I cannot recommend Postscript & their team enough!! **What do you dislike about Postscript?** I'd love to be able exclude segments or include multiple segments for campaigns & a more user friendly reporting dashboard, BUT I will say, I've been using Postscript for about a year and they are constantly adding new features & updates, so I'm sure it will only be a matter of time! **Recommendations to others considering Postscript:** Don't wait on it! It's such a powerful platform, with an amazing team, and he return is almost instant! **What problems is Postscript solving and how is that benefiting you?** Quick & more personal responses to customers! Being able to tailor conversations and open a more fun & friendly dialogue (they love funny gifs) has not only helped to retain & engage with customers, but has also given me the chance to learn more about what kind of content they enjoy & what type of content to include more frequently. ### 4. An extremely helpful money making tool **Rating:** 5.0/5.0 stars **Reviewed by:** Benjamin V. | Cheif Marketing Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2020 **What do you like best about Postscript?** Great for hands-on marketers. Easy to use, easy to build in. Customer Service is out of this world. **What do you dislike about Postscript?** Missing some analytics for tracking list growth. **Recommendations to others considering Postscript:** Shop around for an SMS provider and be open with what offers you get. They will match or beat any offer you get within reason. They have all of the tools of the big guys. **What problems is Postscript solving and how is that benefiting you?** This is the fastest way to reach customers and GUARANTEE they will see your message. We have the timed traffic spikes to prove it. There is also amazing automations to help you make money while you sleep. ### 5. This app is a gamechanger! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2020 **What do you like best about Postscript?** The functionality of this app is fabulous- it integrates with many other apps we use and the automations you can create are endless! The support team is stellar as well- fast response times and super helpful team. By far the best app for e-commerce texting- it has increased our revenue exponentially! **What do you dislike about Postscript?** There are challenges at times with the phone carriers delaying messages, but Postscript is great at warning you when this is happening. I wish there was a way to turn off the abandoned cart automation for sold-out products as we quickly sell out of products that may have been in someone's cart. Other than that we love it! **What problems is Postscript solving and how is that benefiting you?** Postscript helps us immediately capture the attention of our customers without competing with the overloaded email inboxes and questionable email deliverability. ### 6. Fast SMS customer building app! **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer S. | CEO & Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2020 **What do you like best about Postscript?** Super easy to use app with great tools for building your customer loyalty with SMS. My customers love signing up and getting a coupon right away. **What do you dislike about Postscript?** Running out of credits when I am watching my budget LOL. **What problems is Postscript solving and how is that benefiting you?** Since the future of reaching customers is their mobile device - this app has helped me to reach them quickly. I had seen a dramatic drop in my email open ratio/click through rate and found that the SMS app is getting a higher click through rate. ### 7. Excellent Service **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan Y. | Director of Strategy & Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2021 **What do you like best about Postscript?** Very responsive and helpful customer service team. The functionality is also great when syncing info between Postscript/Shopify/Klaviyo. **What do you dislike about Postscript?** Nothing has come to mind yet. Things are working fine so far. **What problems is Postscript solving and how is that benefiting you?** We want to be able to communicate with our customers in a more thoughtful manner, being able to accurately segment by engagement/purchase behavior allows us to tailor the content to the exact types of customers. ### 8. Best ROI app we currently have ! **Rating:** 5.0/5.0 stars **Reviewed by:** Cali Life C. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2020 **What do you like best about Postscript?** This app is by far our best ROI we have right now. Customer service is amazing too! Every time I needed them they replied within 5 min on the quick chat and without fail they always understood my needs and helped me with my requests. Good job guys! from the product to the service you are truly a 10/10 business. **What do you dislike about Postscript?** nothing really, they always found ways to help me with my concerns **Recommendations to others considering Postscript:** Definitely recommend it. **What problems is Postscript solving and how is that benefiting you?** We can now send highly targeted campaigns and the analics help us to understand the campaigns effectiveness ### 9. Postscript works great for our small business! **Rating:** 5.0/5.0 stars **Reviewed by:** Zack D. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2020 **What do you like best about Postscript?** Creating campaigns and testing are seamless! Really easy to work on quickly and not time consuming whatsoever. Along with that, I was able to create a pop up within my website in minutes! **What do you dislike about Postscript?** More information on how to size your images correctly would be extremely helpful. I had to spend some time figuring out how to make my images less blurry. **What problems is Postscript solving and how is that benefiting you?** The problem I am solving with PS is lower email open rates. With SMS it's almost 100% for me! The benefits have been a strong increase in sales! ### 10. Postscript **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2021 **What do you like best about Postscript?** Great service gained lots of revenue from postscript **What do you dislike about Postscript?** I don't like running out of credits or having to wait for them **What problems is Postscript solving and how is that benefiting you?** Nothing just credits, benefits would be my customers and text marketing ### 11. Easy way to increase e-commerce sales! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2020 **What do you like best about Postscript?** I love how easy it is to capture new subscribers through the on-site popup. Our customers who sign up for texts are more likely to convert than customers who sign up for email newsletters. **What do you dislike about Postscript?** It can be a little difficult exclude people from sends (there is no segment exclude option). There is usually workaround, but I have to spend more time building segments than I would like. **What problems is Postscript solving and how is that benefiting you?** Postscript makes it easy to reach our most loyal customers with flash sales to incentivize purchase. SMS has also been useful for customer service because now our customers can text us questions about their orders instead of emailing through our website. ### 12. Great tool on all fronts **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2021 **What do you like best about Postscript?** Postscript has some highly valuable integrations--including Klaviyo and Justuno. Getting all these tools to work smoothly together is very important to us and Postscript was by far the best option for this. Their team is extremely responsive and helpful and I've had no problem learning how to get the most out of the account. The tool is intuitive and easy to use with many great capabilities. **What do you dislike about Postscript?** I can confidently say that out of all the tools out there (and I've tried most of them) - there's nothing that Postscript doesn't do as well if not better than the others. **What problems is Postscript solving and how is that benefiting you?** Postscript enables us to capture customer phone numbers and send them both automated SMS + Newsletters. We've seen tremendous ROI for our clients. ### 13. Enjoying a new channel to reach customers **Rating:** 4.0/5.0 stars **Reviewed by:** Alexandra P. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2020 **What do you like best about Postscript?** Ability to set up campaigns easily and quickly (much faster than email). Training offered. Attention to compliance. I prefer this payment structure **What do you dislike about Postscript?** Does not integrate with Omnisend. Does not show open rates. Customers get confused at checkout using these codes **What problems is Postscript solving and how is that benefiting you?** I'm able to communicate to customers in a way that is familiar to them and communicate more personally. Customers requested SMS and I like the ease of sending when I have a moment and think they'd like something ### 14. Postscript provides a great experience **Rating:** 4.5/5.0 stars **Reviewed by:** FELICIA T. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2021 **What do you like best about Postscript?** I love that you can chat with a representative quickly for assistance. They are very knowledgeable of the service. **What do you dislike about Postscript?** I don't have any dislikes at this time to share. **What problems is Postscript solving and how is that benefiting you?** Bryan was able to assist me with gaining my social media like when an error message pop-up. ### 15. Super Easy, Effective Marketing Push **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2021 **What do you like best about Postscript?** I really like how easy and intuitive it is to use! I can create a campaign in just a minute's notice. The preview process is super easy and the support team is fantastic. **What do you dislike about Postscript?** The credit system is a little hard to follow, but manageable, **What problems is Postscript solving and how is that benefiting you?** Getting the word out immediately. We've found that after a push we have an immediate sense of interest or engagement where with email it's much slower. We have seen sales, which has been fantastic. ### 16. User Friendly and Customer Service is OUT OF THIS WORLD **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2020 **What do you like best about Postscript?** The interface is simple and easy to navigate. Cloning and segmenting is straightforward. And if you get a little confused, guess what? Their customer support team is always so helpful and fun, yes I said fun, to chat with. You can even send gifs in the chat! Their super star support team member is Zev. He is an ACE. I actually look forward to connecting with them when I need support, because guess what? They are quick to reply, knowledgeable and go the extra mile. I've never closed a chat window without a genuine smile on my face. This team rocks. Period. **What do you dislike about Postscript?** The one thing I think they can improve on is connectivity to other platforms like Privy. It's a competitive space, but if these two were linked, my clients would be super happy. **Recommendations to others considering Postscript:** If you're a Text marketing beginner, I highly recommend Postscript. It's easy to use the onboarding and support team are top notch and it's easy for anyone to learn pretty quickly. Ease of use is great when you are starting out, and PS makes it super easy. It offers both MMS and SMS, which my clients use and benefit from when you have a strong branding element you want to maintain. **What problems is Postscript solving and how is that benefiting you?** PostScript is allowing my clients to expand their brand voice and connect more directly and instantaneously with customers. My clients have seen a boost in sales with targeted campaigns and an increase in converting subscribers to customers. ### 17. AMAZING CUSTOMER SERVICE **Rating:** 5.0/5.0 stars **Reviewed by:** Michael G. | HR Trainer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2020 **What do you like best about Postscript?** Customer service reps are always quick to respond to any questions or concerns. **What do you dislike about Postscript?** There is really nothing that I dislike so far. **Recommendations to others considering Postscript:** Currently the best app I know for texting promos to customers. The customer service is unbeatable. **What problems is Postscript solving and how is that benefiting you?** We have been able to reach customers with the click of a button with all our current promos. It is way more efficient than emails. ### 18. Finally a service that allows for 2-way SMS/MMS chat **Rating:** 5.0/5.0 stars **Reviewed by:** Justin G. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2020 **What do you like best about Postscript?** The app itself is great. They allow you to send SMS campaigns and automated flows, and actually have a human respond to any SMS's that are sent back. They also provide you with several best practice SMS automations that you can easily turn on. And best of all, their Customer Service is AWESOME! They are always available on the chat and super helpful. They'll help walk you through and figure out how to set-up even the most segmented of automations. **What do you dislike about Postscript?** Nothing at this time. I wish my customers would opt-into SMS even more. Best performing channel by far. **What problems is Postscript solving and how is that benefiting you?** 2-way text message communication. ### 19. Sylvia came in clutch! **Rating:** 5.0/5.0 stars **Reviewed by:** Gwen J. | Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2020 **What do you like best about Postscript?** Sylvia really helped me out in a pinch on Thanksgiving Day. I was panicking because some of my Klaviyo segments weren't showing up. She fixed it right away -- on a holiday even! -- and got me square away within 10 min. Love the Postscript support. **What do you dislike about Postscript?** I have nothing bad to say. Thanks for everything. **What problems is Postscript solving and how is that benefiting you?** Text messaging marketing. Increased revenue from text marketing. ### 20. Good Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2020 **What do you like best about Postscript?** Our company hasn't gotten into the full functionality of Postscript just yet. We had trouble getting our account integrated with and external application and our case was escalated several times. Sylvia on the Postscript team was very responsive in attempts to troubleshoot the issue. The problem was finally solved and our account is fully set up to begin SMS sending. **What do you dislike about Postscript?** Nothing at this point. We're looking forward to diving into the platform and taking advantage of it's capabilities. **What problems is Postscript solving and how is that benefiting you?** We love that we're able to reengage our consumer base via text message. ### 21. Postscript makes SMS marketing easy and the customer support is exceptional **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2020 **What do you like best about Postscript?** The platform is easy to use due to the simple and straightforward interface. If you use segmenting and automation in Email platforms (especially Klaviyo), then you should have no problems creating both in Postscript. One of the biggest benefits though is customer support. Zev and Shannon always provide great service and make sure the questions are answered. **What do you dislike about Postscript?** Analytics aren't bad right now but can be so much better. I know they are working on updates though. **What problems is Postscript solving and how is that benefiting you?** SMS has made a comeback as being a preferred channel for shoppers, and Postscript makes it easy to do lead generation and communicate with subscribers. ### 22. User-friendly SMS marketing platform **Rating:** 5.0/5.0 stars **Reviewed by:** Savannah B. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2020 **What do you like best about Postscript?** How easy the app is to use and insights provided for each campaign allowing me to track, sales, CTR, etc. **What do you dislike about Postscript?** I have not yet found anything about the app that I do not like **What problems is Postscript solving and how is that benefiting you?** We are reaching our audience in a more efficient and time sensitive way that has converted to an increase of sales by 25% or more ### 23. Great service, great app! **Rating:** 5.0/5.0 stars **Reviewed by:** Mat S. | Marketing **Reviewed Date:** February 05, 2021 **What do you like best about Postscript?** The level of customer support is stellar! The app works as promised and any time we have a question they have been quick to respond and extremely helpful! **What do you dislike about Postscript?** Nothing, so far so good. We've had no problems with the app or service. **What problems is Postscript solving and how is that benefiting you?** We're able to quickly message our customer base about new products. ### 24. NEW SMS USER **Rating:** 5.0/5.0 stars **Reviewed by:** April S. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2020 **What do you like best about Postscript?** I absolutely love that the reps at Postscripts are really readily available to help you via chat. **What do you dislike about Postscript?** Not really being able to know when is the best time to send text messages **Recommendations to others considering Postscript:** Dive in. Don't be afraid **What problems is Postscript solving and how is that benefiting you?** Being able to reach my customers directly to their phones. I am receiving revenue. ### 25. Amazing simple app for a great ROI **Rating:** 5.0/5.0 stars **Reviewed by:** Jimmy F. | Server, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2020 **What do you like best about Postscript?** I really like how you can create keywords for your customers to text and receive automatic responses. **What do you dislike about Postscript?** Nothing really. The credits can be a little pricey, but other than that, the app is great. **Recommendations to others considering Postscript:** If you are trying to increase your customer reach do this. **What problems is Postscript solving and how is that benefiting you?** Emails are not great as many customers do not open them. Texts are amazing because 98% open them. ### 26. Easy interface, good customer service, great results **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2020 **What do you like best about Postscript?** When I have a problem customer service responds in less than a minute and they are helpful unlike many other platforms **What do you dislike about Postscript?** Segmentation could be a little more robust and also a little easier to understand, exclusions as well A couple times there have been network errors but I'm sure that that's more of a cell company issue than an internal one **What problems is Postscript solving and how is that benefiting you?** Reaching customers in a time sensitive fashion for limited time offers/delivery. Major plus to be able to reach people instantly and see sales accordingly ### 27. Postscript is the top SMS platform. **Rating:** 5.0/5.0 stars **Reviewed by:** Natalie H. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2020 **What do you like best about Postscript?** I like the easy functionality of creating a campaign, also the customer support in live chat is second to none. **What do you dislike about Postscript?** That they don't yet have the functionality to send GIF's to AUS numbers. **What problems is Postscript solving and how is that benefiting you?** Just the AU numbers not including GIF's so far. Benefits is how highly engaged SMS marketing is. ### 28. Postscript - The BEST Text Message Marketing Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Rose E. | Email Campaign Manager **Reviewed Date:** February 04, 2021 **What do you like best about Postscript?** The platform is super user-friendly and the support you receive from the Customer Service Team is top-notch. **What do you dislike about Postscript?** I haven't experienced any downsides to using the Postscript platform. **What problems is Postscript solving and how is that benefiting you?** Postscript is helping our clients communicate with their customers in a way that is convenient for them, and is personalized to their lifestyle. ### 29. Great Value for the Price **Rating:** 4.5/5.0 stars **Reviewed by:** Erica W. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2020 **What do you like best about Postscript?** The platform is easy to use and learn, support is helpful, and it integrates with Shopify and Klaviyo easily. **What do you dislike about Postscript?** The worst part about Postscript is that if you run out of credits your campaigns won't send. I would rather be auto-upgraded - this has caused problems with important campaigns not running as scheduled. **What problems is Postscript solving and how is that benefiting you?** We are able to send messages and notifications to our customers and ensure they receive them in a timely manner, unlike email. We also get much higher open rates and link click rates. ### 30. Excellent Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Jalynn S. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2020 **What do you like best about Postscript?** Shannon was extremely helpful at promptly answering our questions and concerns while trying to get communications sent out during our sale! She walked us through the entire process from start to finish! She made the whole process stress free and easy! I highly recommend Postscript and its services. Sending texts out was easy and convenient. **What do you dislike about Postscript?** I dont have any complaints, all issues were resolved **What problems is Postscript solving and how is that benefiting you?** Postscripts is helping me with sending out texts to our customers during our sales and sending them to our website. ### 31. Love this Product! **Rating:** 5.0/5.0 stars **Reviewed by:** Morgan G. | Clinical Health Coach, Small-Business (50 or fewer emp.) **Reviewed Date:** December 29, 2020 **What do you like best about Postscript?** I love that when someone abandons a cart, a text message is sent at various time to help convert them to purchase their items from my store. **What do you dislike about Postscript?** I do not dislike anything with Postscript. **Recommendations to others considering Postscript:** Ask for help if needed. The team is GREAT! **What problems is Postscript solving and how is that benefiting you?** I don't have to manually reach out to every customer that leaves their cart. It is done automatically for me. ### 32. Great Customer Service, Amazing & Fun Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2020 **What do you like best about Postscript?** I love the customer serivce, the reporting is great & the fact that we can send fun messages that make our customers want to engage. **What do you dislike about Postscript?** So far nothing, any questions have been addressed quickly and to my liking. **Recommendations to others considering Postscript:** Do it, such a user friendly platform. The automation has boosted our sales significantly and the GIF's make it so much fun to send out to my customers. **What problems is Postscript solving and how is that benefiting you?** Engaging my audience, staying in front of the customer with MMS & SMS, Automation. ### 33. Love them **Rating:** 4.5/5.0 stars **Reviewed by:** Dylan K. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 24, 2020 **What do you like best about Postscript?** Easy to setup. Pre-done automations. Support. **What do you dislike about Postscript?** The members area navigation could use some optimizing. **What problems is Postscript solving and how is that benefiting you?** SMS marketing automations as well as campaigns are super easy now. ### 34. Best support I got this year!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2020 **What do you like best about Postscript?** The patience Shannon had for my numerous questions, constant new ways to understand what am I saying since I am new on the platform and I took almost an hour of her time and she was always there! **What do you dislike about Postscript?** Nothing, everything was 10/10 And the support did a great job **What problems is Postscript solving and how is that benefiting you?** So far I am still learning about is, will see ### 35. Only solution for Shopify SMS **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon A. | Contributor, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2020 **What do you like best about Postscript?** The deep integration with Shopify allowing for unmatched segmentation and filtering. **What do you dislike about Postscript?** More triggers for pop-ups and the ability to embed a form would be great. **What problems is Postscript solving and how is that benefiting you?** Communicating with customers on their terms. We've seen an increase in CLTV. ### 36. super easy and effective marketing tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2020 **What do you like best about Postscript?** easy to use and understand, platform integrates easily with Shopify and sending or scheduling campaigns is a breeze. Segmenting customers makes it easy to ensure I'm reaching out to the right people. **What do you dislike about Postscript?** I wish it integrated with hubspot so I could send messages from there directly. I would have preferred a 10 digit phone number. **What problems is Postscript solving and how is that benefiting you?** Marketing issues - people don't read emails but want to be in the know. ### 37. SMS Marketing is the way to go! Especially with postscript! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2021 **What do you like best about Postscript?** Their customer service! They are very knowledgeable when answering your questions **What do you dislike about Postscript?** Umm... Not really anything? Maybe the cost haha? They should have a small business option OR offer in Canadian currency **What problems is Postscript solving and how is that benefiting you?** Quick and easy marketing. ### 38. Took our Marketing ROI to the next level! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2020 **What do you like best about Postscript?** I love how easy it is to schedule campaigns, create segments, or automations. They also give great suggestions on how to best utilize the technology. **What do you dislike about Postscript?** Honestly nothing really! Their customer support is fantastic. **Recommendations to others considering Postscript:** If you aren't utilizing SMS / MMS marketing - do it! **What problems is Postscript solving and how is that benefiting you?** We are able to connect with customers quicker instead of having to fight the social media or email algorithm / spam filters. ### 39. Love Postscript! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2020 **What do you like best about Postscript?** They are very responsive whenever I have questions and the campaigns and automations have helped us drive a ton of revenue! **What do you dislike about Postscript?** May not be as feature rich as some other providers. **What problems is Postscript solving and how is that benefiting you?** We are supplementing our email and other campaigns and have benefited with additional revenue and subscribers. ### 40. Super responsive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2020 **What do you like best about Postscript?** The customer service is off the chain and they're really wonderful to work with. **What do you dislike about Postscript?** SMS marketing is still in the beginning stages so I hope they'll soon offer in-text-purchasing! **What problems is Postscript solving and how is that benefiting you?** It's become a game changer as a sales channel and it's also a great way to stay connected to our customers. ### 41. SMS For Shopify Plus **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2020 **What do you like best about Postscript?** Postscript does a great job integrating with all the leading platforms like: Privy, Klaviyo, Gorgias, Shopify Plus etc. It also has some amazing features to grow your list and has the ability to make a lot of money from the SMS marketing channel. **What do you dislike about Postscript?** My only compliant would be that I wish we could get dedicated short codes, but their shared short codes work fine and we haven't had an issue with them. **What problems is Postscript solving and how is that benefiting you?** Postscipt has created a 6-figure revenue stream for my businesses in the first 3 months of using it. ### 42. Easy, intuitive + great customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2020 **What do you like best about Postscript?** The platform is simple and intuitive. You can get SMS flows and campaigns set up and up and running in just a day or two. They have a fun and agile team and constantly rolling out new integrations or improvements and that's so important for any business owner. The best part is instant customer support that is available during early and late hours. **What do you dislike about Postscript?** Nothing that I can think of and I am pretty picky about my software. haha. **What problems is Postscript solving and how is that benefiting you?** Integrating and automating another sales channel in 1-2 days. Need I say more? ### 43. Highly recommend! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2020 **What do you like best about Postscript?** It is so easy to set up and has great support - quick to respond and very helpful! **What do you dislike about Postscript?** I wish you could set up keywords during the testing period! **What problems is Postscript solving and how is that benefiting you?** We wanted to be able to reach and communicate with customers in a more direct way. Postscript has definitely helped! ### 44. A great SMS service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2020 **What do you like best about Postscript?** Easy to set up campaigns and view analytics. **What do you dislike about Postscript?** Sometimes the AB Group testing doesn't split the groups evenly. **What problems is Postscript solving and how is that benefiting you?** A large portion of our sales runs through postscript. When we launch new collections of clothing, we always use the sms and see better results over emails. ### 45. Quick Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2020 **What do you like best about Postscript?** How you can customize the campaigns to your style **What do you dislike about Postscript?** That you need to pay different amounts to unlock better campaigns and keywords ect **Recommendations to others considering Postscript:** :) **What problems is Postscript solving and how is that benefiting you?** Abandoned Checkouts go directly to their phone and we don't have to worry about our emails going into their junk ### 46. They were able to accommodate to all of our needs with this app. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2020 **What do you like best about Postscript?** It is nice how well this app works on autopilot **What do you dislike about Postscript?** So far we have no complaints about this app **What problems is Postscript solving and how is that benefiting you?** We are still working through the full setup of the app but so far it has been easy and can do everything we require ### 47. Easy to use + easy to make money! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2020 **What do you like best about Postscript?** Great customer service, easy set up, and consistent performance. **What do you dislike about Postscript?** I love everything - Postscript is great! **What problems is Postscript solving and how is that benefiting you?** Reaching people on their phones, where they are all the time. This has quickly become a nearly equal revenue generator to email. ### 48. Terrific Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2020 **What do you like best about Postscript?** Great high quality support. Top notch team. Easy to use and powerful product. A+ experience. **What do you dislike about Postscript?** Their revenue attribution model is a bit juiced. More control over attribution would be nice. **Recommendations to others considering Postscript:** Use it! **What problems is Postscript solving and how is that benefiting you?** High quality SMS marketing for my eCommerce clients. ### 49. Best customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2020 **What do you like best about Postscript?** Easy to use and the customer service team is always available to help! **What do you dislike about Postscript?** I do wish there was a free plan however dont we all? **Recommendations to others considering Postscript:** If you are looking for an sms app look no further. But do be prepared to spend 25 a month as there is no cheaper alternative or free plan available. **What problems is Postscript solving and how is that benefiting you?** We are able to easily keep our fans updated and provide them with discounts, updates, and answer any questions they may have. ### 50. FIVE STARS! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2020 **What do you like best about Postscript?** I love that Postscript is so user friendly and fun to use! I actually enjoy sitting down now and scheduling out our text marketing! The staff is incredibly knowledgeable and will work with you in any way possible! **What do you dislike about Postscript?** I would love for the service to integrate more with my other accounts like Klaviyo and Yopto. **What problems is Postscript solving and how is that benefiting you?** We didn't realize how much we needed text marketing until we signed up! In less than eight months this has generated us an additional $20,000+ ## Postscript Discussions - [What is Postscript used for?](https://www.g2.com/discussions/postscript-what-is-postscript-used-for) - [What is PostScript in Photoshop?](https://www.g2.com/discussions/what-is-postscript-in-photoshop) - [Is PostScript still used?](https://www.g2.com/discussions/is-postscript-still-used) - [What is PostScript format?](https://www.g2.com/discussions/what-is-postscript-format) - [What is PostScript used for?](https://www.g2.com/discussions/what-is-postscript-used-for) - [View Postscript pricing details and edition comparison](https://www.g2.com/products/postscript/reviews?page=3&source=search§ion=pricing&secure%5Bexpires_at%5D=2026-07-05+21%3A05%3A08+-0500&secure%5Bsession_id%5D=555d1686-2af9-44ac-b344-28644fc706dc&secure%5Btoken%5D=9a5ee78e94096d48aa7d295f4902c3c9496cda48dee003cd08e88e16190fded4&format=llm_user) ## Postscript Integrations - [Okendo](https://www.g2.com/products/okendo/reviews) ## Postscript Features **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **SMS Platform** - Reporting - Automation - Short Codes - API Integration **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Decision Making ## Top Postscript Alternatives - [Attentive](https://www.g2.com/products/attentive/reviews) - 4.5/5.0 (1,377 reviews) - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) - 4.6/5.0 (1,309 reviews) - [Emotive](https://www.g2.com/products/emotive/reviews) - 4.5/5.0 (206 reviews)