--- title: PostScanMail Reviews meta\_title: 'PostScanMail Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 13 reviews by the users' company size, role or industry to find out how PostScanMail works for a business like yours. aggregate\_rating: rating\_value: 3.6 review\_count: 13 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software --- # PostScanMail Reviews & Product Details With a one month free trial of PostScan Mail service you would be able to view and manage your postal mail online. * * * Seller [PostScan Mail](https://www.g2.com/sellers/postscan-mail) Discussions [PostScanMail Community](https://www.g2.com/products/postscanmail/discuss) Languages Supported English Overview by Helmy El-Mangoury Show More ## Pricing Pricing provided by PostScanMail. ### Starter $9.95 per month ### Standard $19.95 per month [ View More Pricing Information ](https://www.g2.com/products/postscanmail/pricing) ## Top-Rated Alternatives [ ![US Global Mail](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "US Global Mail") US Global Mail 4.5/5(93) ](https://www.g2.com/products/us-global-mail/reviews) [ ![Anytime Mailbox](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anytime Mailbox") Anytime Mailbox 3.3/5(12) ](https://www.g2.com/products/anytime-mailbox/reviews) [ ![PhysicalAddress](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "PhysicalAddress") PhysicalAddress 4.9/5(5) ](https://www.g2.com/products/physicaladdress/reviews) [ View All Alternatives ](https://www.g2.com/products/postscanmail/competitors/alternatives) ## User Insights Average based on 13 real user reviews. [Log in to unlock pricing and user insights](/login) ![Verified User in Business Supplies and Equipment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Business Supplies and Equipment") UB Verified User in Business Supplies and Equipment Small-Business (50 or fewer emp.) 11/30/2024 "Lost all my packages. Filling lawsuit against them." 0/5 What do you like best about PostScanMail? They lost all my mail and had no employees at the location they gave me, so there's nothing to like Review collected by and hosted on G2.com. What do you dislike about PostScanMail? Nightmare experience. I had three packages delivered and none do them reached or showed up in my app despite ups having proof of delivery. After many days of calling, it turns out they had no employees at the location assigned to me. My packages are apparently lost even though ups shows it delivered. I'm filing a lawsuit this week to recover losses. Pretty terrible when a company called postscanmail cannot post, scan, nor mail. Review collected by and hosted on G2.com. What problems is PostScanMail solving and how is that benefiting you? Having a mail box while I'm traveling Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Anton I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anton I.") AI Anton I. Independent Marketing Consultant Small-Business (50 or fewer emp.) 10/31/2022 "Absolutely useless service" 0/5 What do you like best about PostScanMail? Nothing at all! This service is absolutely useless. And they lie to their clients. I even cant find the given address on google maps. Review collected by and hosted on G2.com. What do you dislike about PostScanMail? I wish I could give them a negative rating. I called them to ask if I could use their address to form a new LLC, and they assured me that I could. So after I submitted all papers they all were declined due to that useless pmb # address they sold to me. Review collected by and hosted on G2.com. What problems is PostScanMail solving and how is that benefiting you? they solved nothing! Only gave me a headache and wasted my time and money. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Eileen C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eileen C.") EC Eileen C. Community Member Small-Business (50 or fewer emp.) 7/3/2018 "Long waits and bad customer service" 1/5 What do you like best about PostScanMail? Price is reasonable and they had a address near us that we wanted to use. Review collected by and hosted on G2.com. What do you dislike about PostScanMail? Because our mailbox location is not manned, the mail is sent from NJ to California to be scanned and then uploaded to their website. Mail is delayed by weeks with no way to contact the NJ location of our mailbox. Complaints to the main office don't help. If you've get something like a check, you then have to wait another week or so for it to be mailed to you. Customer service told me that I could not get another credit due to poor service because I had one already. So they can do a terrible job and there is no recourse but to change companies which we will be doing shortly. Review collected by and hosted on G2.com. Recommendations to others considering PostScanMail: I only have experience with using the Newark NJ mailbox and the main office. This review is specific to that mailbox and the main customer service department. If you are considering using that one, I would tell you to find another company. They do not deposit checks and there's no way to contact the actual location where the mail is sent to determine if they received a piece of mail (like a large check that was sent by accident) or to find out if mail has been forwarded to their processing center in California. Multiple times we've had to ask customers to stop payment on checks because it takes 2-3 weeks for them to be scanned after they are sent to Newark. Then we have to ask them to mail it to my home if they can't send an ACH. This defeats the purpose of the mailbox to begin with. We are now going to switch to another company because the service is so bad. The main customer service department told me, "I do sincerely apologize for any inconvenience, but we are no longer able to issue credits to this account due to previously issued credits in the past." So they can do a horrendous job and there is no recourse available to the customers. We've been using this company for 2.5 years, and it wasn't that big a problem because it was a startup and wasn't getting much mail sent there. Now it is impossible to tolerate. They also don't give us a PDF of our monthly bill. I have to take a screen shot of the billing page just to have a record of my monthly payment. Review collected by and hosted on G2.com. What problems is PostScanMail solving and how is that benefiting you? Our business is run from our homes so we need a mailbox company to receive mail that we have sent and scan it. If needed, the mail needs to be forwarded. We didn't want an obvious PO Box address. When it works, it's convenient to have materials scanned for you. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Pricing Options Pricing provided by PostScanMail. ### Starter $9.95 per month ### Standard $19.95 per month ### Premium $39.95 per month [ View More Pricing Information ](https://www.g2.com/products/postscanmail/pricing) PostScanMail Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_62b0eb19d8a68f0d67068c918cd42a04/anytime-mailbox.png "Product Avatar Image") Anytime Mailbox 3.3/5(12) [ Compare Now ](https://www.g2.com/compare/anytime-mailbox-vs-postscanmail) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_67bb4bbd7913208afc25450b7fc6477f/us-global-mail.png "Product Avatar Image") US Global Mail 4.5/5(93) [ Compare Now ](https://www.g2.com/compare/postscanmail-vs-us-global-mail) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f5427a8385b0064743eb906519080e10/physicaladdress.png "Product Avatar Image") PhysicalAddress 4.9/5(5) [ Compare Now ](https://www.g2.com/compare/physicaladdress-vs-postscanmail) ##### Categories on G2 [Virtual Mailbox](https://www.g2.com/categories/virtual-mailbox) ##### Explore More [Top ASM platforms for cloud environment security](https://www.g2.com/discussions/top-asm-platforms-for-cloud-environment-security)[Best cloud-based EDI solution](https://www.g2.com/discussions/what-s-the-best-cloud-based-edi-solution)[What desktop search software enables instant file retrieval without requiring users to remember exact file names or folder paths?](https://www.g2.com/discussions/what-desktop-search-software-enables-instant-file-retrieval-without-requiring-users-to-remember-exact-file-names-or-folder-paths) [What is the most cost-effective log monitoring tool for SMBs?](https://www.g2.com/discussions/what-is-the-most-cost-effective-log-monitoring-tool-for-smbs)[Which presales tools automate proposal generation and technical evaluation for organizations evaluating solutions?](https://www.g2.com/discussions/which-presales-tools-automate-proposal-generation-and-technical-evaluation-for-organizations-evaluating-solutions)[What is the most affordable PDF editor for SMBs?](https://www.g2.com/discussions/what-is-the-most-affordable-pdf-editor-for-smbs) [Show MoreShow Less](javascript:void(0);)