---
title: Postbox Reviews
meta_title: 'Postbox Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 32 reviews by the users' company size, role or industry to
  find out how Postbox works for a business like yours.
aggregate_rating:
  rating_value: 3.5
  review_count: 32
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Collaboration & Productivity
  url: https://www.g2.com/categories/collaboration-productivity
---


# Postbox Reviews
**Vendor:** Postbox  
**Category:** [Email Software](https://www.g2.com/categories/email)  
**Average Rating:** 3.5/5.0  
**Total Reviews:** 32
## About Postbox
Postbox is the power email app for busy professionals. All your email accounts in one place, easy organization, fast search, a beautiful UI and a complete set of power tools that will help you manage mountains of messages. Available for both macOS and Windows.




## Postbox Reviews
  ### 1. Half-baked. (Could have been really great).

**Rating:** 0.0/5.0 stars

**Reviewed by:** Erich F. | Co-Founder, Creative lead, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 31, 2021

**What do you like best about Postbox?**

It's clean, streamlined and the desktop app is really good. But it has a MAJOR flaw. No mobile companion app.

**What do you dislike about Postbox?**

It’s the 21st century. 70% + of users check their email via mobile devices. And yet… NO MOBILE COMPANION APP?

**What problems is Postbox solving and how is that benefiting you?**

I need a good email app for Gmail. There's no benefit to Postbox since there's no mobile companion app.

  ### 2. Terrible support. Buggy software, almost no updates.

**Rating:** 0.0/5.0 stars

**Reviewed by:** Khiman L. | Support Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 07, 2021

**What do you like best about Postbox?**

It looks nice, it's slow but it works most of the time.

**What do you dislike about Postbox?**

Lots of little, very annoying bugs. Release cycle is super long, and there's barely anything new each time except themes. Yes, they try to sell you themes for an email client...
You buy the software, but they charge you 8$ per support request !
Basically you buy a supposedly production ready software, and then when things go wrong, you're no your own unless you pay up, and even then, your issue probably won't get fixed for a few more months.

**What problems is Postbox solving and how is that benefiting you?**

Nothing more than what an email client is supposed to do really.

  ### 3. Postbox—pretty, but cumbersome...

**Rating:** 1.0/5.0 stars

**Reviewed by:** Ashley  C. | Media and Web Designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 22, 2020

**What do you like best about Postbox?**

What I like best is how clean and well-organized the user interface is. I have tried many email clients (probably all the majors email apps on Mac), but this one feels the cleanest to me.

**What do you dislike about Postbox?**

Searching and indexing is a little slow. Other mail clients I've tried were lightning-fast by comparison.

Formatting emails was inconsistent. (No markdown support, for whatever that's worth.)

When going through a list of emails (inbox, folders), there is no way to view at a glance any labels assigned.This was a big dealbreaker for me.

(I've switched to an ultra powerful, minimialist email client that is nothing pretty to look at, but more than makes up for it in functionality.) 

Also, Postbox charges its users a fee for any technical support (even after you have already purchased the software). The support I did receive was less than great. (definitely inferior to the free support I've gotten from other companies.)

**Recommendations to others considering Postbox:**

Maybe keep looking? I've recently found a much better solution for me. It's in the same price range—not going to win any beauty contests, but functionality and speed are top-notch.

**What problems is Postbox solving and how is that benefiting you?**

Postbox hasn't really solved any problems for me—it handles multiple email accounts like all the other clients I've tried. Haven't found any benefits that outweigh the searching/indexing lag.

  ### 4. Good normally but appalling at archiving 

**Rating:** 0.5/5.0 stars

**Reviewed by:** Brian H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 04, 2018

**What do you like best about Postbox?**

Good clear interface and easy set up. Easy to use on day to day basis.

**What do you dislike about Postbox?**

Back up is non-existent  and archiving is so poor it cleaned out my server without warning leaving me with a text file of incoming messages which is pretty useless as it also contains all the associated data needed for sending and receiving.

**Recommendations to others considering Postbox:**

I'm going back to Mail or Outlook - which has a new version

**What problems is Postbox solving and how is that benefiting you?**

Organising email

  ### 5. Dislike a lot...

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 11, 2017

**What do you like best about Postbox?**

Nothing. I hate this email client. But I have too many mails in the archive now and don't dare to switch to another client. I have big problems with their rude archiving function and cannot find back my mails all the time. I now use specific tags on the bottom of mails I sent so I can find them back!

**What do you dislike about Postbox?**

Very difficult interface. I cannot archive mails in folder structure which is what I want unless in a very tedious timeconsuming way. Now I have toput all mail into the archive. And this archive has the worst Search function ever. If I type the name of a person I mailed with or even the exact email address, I do NOT GET all the emails. I get only the ones he sent me. But not the ones I sent him !!! I frequently have trouble finding mails back. Important mails. 

**What problems is Postbox solving and how is that benefiting you?**

I can send and receive mails. Thats it. Actually, it the function to send mails even stopped working, so I now send them online and can only receive with Postbox. Once received, I can only move them from Inbox to the one BIG ARCHIVE. Great!


## Postbox Discussions
  - [How do I fix it the saving issue for sent messages?  Also is there a help forum?](https://www.g2.com/discussions/how-do-i-fix-it-the-saving-issue-for-sent-messages-also-is-there-a-help-forum) - 1 comment, 1 upvote

- [View Postbox pricing details and edition comparison](https://www.g2.com/products/postbox/reviews?filters%5Bnps_score%5D%5B%5D=1&section=pricing&secure%5Bexpires_at%5D=2026-08-13+12%3A06%3A45+-0500&secure%5Bsession_id%5D=c582d9bc-32a4-4154-8c76-9663ed91d757&secure%5Btoken%5D=58e3ecb66406585d0842d503d60ddd03b57c88081d32a452d5d3b3854252e799&format=llm_user)

## Postbox Features
**Additional Functionality**
- Third-Party Integrations
- To-Do List
- @mentions
- Single Sign On
- File Management
- Activity Dashboard
- Drag & Drop
- Alerts/Notifications
- Prioritization
- Access Controls/Permissions
- Screen Sharing
- Content Management
- Brainstorming
- AI Copilot
- File Transfer
- Calendar Management
- Status Tracking
- Real-Time Notifications
- Version Control
- Task Management
- Activity Tracking
- Real Time Editing
- Communication Management
- Chat/Messaging
- Tagging
- Generative AI
- Assignment Management
- Task Scheduling
- Project Management
- Collaboration Tools
- Workflow Management
- Secure Data Storage
- File Sharing
- Document Storage
- Task Progress Tracking
- Discussions/Forums
- Commenting/Notes
- Reporting & Statistics
- Contact Management
- Video Conferencing
- Progress Tracking
- Mobile Access
- API
- Document Management
- Customizable Branding

**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Speech
- Autonomous Task Execution
- Cross-system Integration
- Proactive Assistance

## Top Postbox Alternatives
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - 4.5/5.0 (3,438 reviews)
  - [Apple Mail](https://www.g2.com/products/apple-mail/reviews) - 3.9/5.0 (159 reviews)
  - [Zoho Mail](https://www.g2.com/products/zoho-mail/reviews) - 4.4/5.0 (701 reviews)

