---
title: Postal by Sendoso Reviews
meta_title: 'Postal by Sendoso Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 408 reviews by the users' company size, role or industry
  to find out how Postal by Sendoso works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 408
  scale: '5'
date_modified: '2026-08-04'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---

# Postal by Sendoso Reviews
**Vendor:** Sendoso  
**Category:** [Direct Mail Automation Software](https://www.g2.com/categories/direct-mail-automation)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 408
## About Postal by Sendoso
Postal is the leading intelligent gifting platform that helps thousands of businesses increase their pipeline, retain customers, and reward employees. The platform and its global marketplace enable customers to automate direct mail, manage branded company swag, and send personalized gifts, all while centralizing cost and reducing waste. Postal is the everything app for gifting, integrating seamlessly with your favorite workplace tools including Salesforce, Microsoft, Google, Hubspot, and Workday. This allows you to automate and track sends and spending effortlessly. Learn more at postal.com.



## Postal by Sendoso Pros & Cons
**What users like:**

- Users find Postal&#39;s **ease of use** exceptional, making it simple to send thoughtful gifts and appreciate others effortlessly. (25 reviews)
- Users love the **unique gifting options** from Postal, effectively connecting with prospects and brightening their day. (22 reviews)
- Users love the **diverse gifting options** of Postal, making it easy to connect with prospects during any occasion. (16 reviews)
- Users love the **ease of sending** gifts through Postal, making customer appreciation seamless and enjoyable. (14 reviews)
- Users love the **customization options** in Postal, making gift sending personal and tailored to recipients&#39; preferences. (13 reviews)
- Users love the **personalization options** found in Postal, enhancing their gifting experiences for any occasion. (12 reviews)
- Selection Variety (9 reviews)
- Gift Giving (8 reviews)
- Ordering Process (8 reviews)
- Automation (7 reviews)

**What users dislike:**

- Users find the **limited gifting options** of Postal restrictive, desiring more variety and personalization for improved experiences. (5 reviews)
- Users desire more **gift options** in the Postal marketplace, especially for events and international availability. (4 reviews)
- Users often feel a **limited selection** of gift options, wishing for more variety throughout the year. (4 reviews)
- Users find the **UX Improvement** of Postal challenging, facing glitches and navigational frustration hindering their overall experience. (4 reviews)
- Users find the **complex user interface** frustrating, making simple gifting tasks unnecessarily complicated and time-consuming. (3 reviews)
- Users express a desire for more **international availability** , indicating limitations in options outside the US. (3 reviews)
- Email Issues (2 reviews)
- High Prices (2 reviews)
- Integration Issues (2 reviews)
- Users find the **limited customization** options for Postal by Sendoso restrict their ability to personalize gifts effectively. (2 reviews)

## Postal by Sendoso Reviews
  ### 1. Great Platform for Small Business Exposure!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kerry Anna S. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 28, 2023

**What do you like best about Postal by Sendoso?**

I love that Postal works with local and emerging brands to help increase their sales and exposure to their large user base. They are extremely responsive and always provide great detail when I have questions.

**What do you dislike about Postal by Sendoso?**

The only downside as a vendor is the inconsistency of orders. One month, I can get an order for 60 boxes, and then I don't get another Postal order for 3 months.

**What problems is Postal by Sendoso solving and how is that benefiting you?**

Postal is helping my business get in front of not only more people, but the right people.

  ### 2. From SDR to SDR Manager to AE

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lauren G. | Account Executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 27, 2022

**What do you like best about Postal by Sendoso?**

Postal allows you to create memorable, personal experiences with prospects. I love that I can send gifts big and small. With Postal, I'm not just sending what other reps are sending (lunch, Starbucks, etc.) I can send things that are relevant to my conversations with them. If I know someone has plants in their home office, I can send them one. If they have a pet, I can send a gift for their dog. I also used it when I was an SDR manager to send things remotely to my team! So easy to use and the team is really supportive with answering questions!

**What do you dislike about Postal by Sendoso?**

Postal is really user-friendly! The only thing that can be tricky is your budget reflects dollars left from what people have accepted. Sometimes I would get carried away sending links out and when someone accepts a gift weeks after I sent them the gift, I might have already ran out of budget for them. That's probably more of a "me" problem but that's the only dislike I can think of.

**What problems is Postal by Sendoso solving and how is that benefiting you?**

Before work from home was standard, we would find a prospect's office address and send a gift there. Now you can avoid asking people for their home addresses, keep their privacy, and still send a great gift no matter where they work from.

  ### 3. Intuitive and Seller Focused!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mallary K. | Senior Director, Global Sales, Enterprise (> 1000 emp.)

**Reviewed Date:** July 27, 2022

**What do you like best about Postal by Sendoso?**

I love how easy it is to use Postal. As a seller, our teams are constantly adding tools to our tech stack to bring value and help us connect better with customers and prospects. Postal is my favorite tool in our current tech stack. It makes it so easy to send a follow-up gift, a thank you, or an event invite. I can do it in the flow of my work and it allows me to connect better with my prospects and customers. I love all of the new items they add - it gives me quick ways to be creative or to send something that I know that they'd like. Lastly, the Postal team is amazing! I've had to reach out to our account team on a question and they are super responsive and friendly. They drink their own champagne by being incredibly customer-centric.

**What do you dislike about Postal by Sendoso?**

Honestly, I can't think of anything :) I wish my company had more Postal budget every month so I could send a postal to all of my prospects and customers ;)

**What problems is Postal by Sendoso solving and how is that benefiting you?**

It's helping me connect on a deeper level with my customers and prospects. The world is still very much in a digital selling phase and I don't think it's going away, even with more business travel coming back! It helps connect with virtual customer events - these are huge for prospects to experience a little of our culture and hear from our customers.

  ### 4. Experiential Marketing Made Easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Katie B. | Director of Marketing Strategy & Brand, Enterprise (> 1000 emp.)

**Reviewed Date:** February 02, 2021

**What do you like best about Postal by Sendoso?**

The people, first and foremost, are incredible to work with. From the moment we started working with Katie & Ben, we knew we'd have a great experience. They have been an incredible partner in getting the tool up and running and enabled with our team.

The product is also super easy to use, clean, and our reps love it. We have used similar products in the past, and we're finding that our reps like Postal the best. I love all of the options they have in the marketplace that we can make available to our team. Lots of thoughtful options! 

The best part is their address verification - no item is sent without it, so you don't lose out on money by shipping to the wrong address, or shipping something to someone who doesn't want a gift from you.

Lastly, they're always open to new ideas of products to use, and they're constantly improving the product. We're going to connect our swag store to their interface, so our reps can send our swag through Postal as well, without all of the hefty storage, pick & pack, and other fees that come along with their competitors.

UPDATE: As of August 2022, we are STILL using Postal and loving it! The feature we're using the most is their live event feature. We have been planning experiential virtual events with them now for 2 years and it has made our lives as field marketers so much easier. We're now able to connect with customers all over the globe from the comfort of our homes, all while providing a unique and high-touch experience. I don't know how we would have survived the pandemic without them! Thank you, Postal!

**What do you dislike about Postal by Sendoso?**

There are a few things that need updating, but their product roadmap showed me enough that these didn't deter us from starting to use the product. I'm looking forward to seeing some options for our international customers and prospects. There are also a few reporting things that need fine-tuned, but besides that, it's pretty great!

**What problems is Postal by Sendoso solving and how is that benefiting you?**

We're solving the issue sending direct mail at scale and affordably. Our reps now have easy access & reporting in Salesforce with Postal, and we're saving money and time using them over sending items from our office.

We're also saving money with the address verification by avoiding sending to bad addresses and people who don't want to receive our gifts.

We're now able to plan virtual events with Postal, which saves us a lot of time and enhances the experience we can provide our customers and prospects.

  ### 5. Gift

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 11, 2023

**What do you like best about Postal by Sendoso?**

It's a great way to value our lead's time and offer them a gift

**What do you dislike about Postal by Sendoso?**

Nothing. Everything works fine. its really intuitive

**What problems is Postal by Sendoso solving and how is that benefiting you?**

Leads that usually don't answer us on email or linkedin. postal helps to gift them

  ### 6. It’s been amazing!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** August 10, 2023

**What do you like best about Postal by Sendoso?**

The ability to share gifts with my customers helps in building relationships.

**What do you dislike about Postal by Sendoso?**

Nothing as such. I really like the product and won't change a thing about it.

**What problems is Postal by Sendoso solving and how is that benefiting you?**

It's helping me build relationships With my customers

  ### 7. Great Customer Service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kristen K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 28, 2023

**What do you like best about Postal by Sendoso?**

So far, the customer service has been great. I have enjoyed the onboarding process and look forward to leveraging the tool more fully.

**What do you dislike about Postal by Sendoso?**

A more searchable knowledgebase would be great.

**What problems is Postal by Sendoso solving and how is that benefiting you?**

employee engagement automation; contact warming; reporting on marketing ROI

  ### 8. Postal has been our go-to platform for partner happiness -- and it continues to surpass expectations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Natalie B. | Manager, Partnerships, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 19, 2022

**What do you like best about Postal by Sendoso?**

- Flexible platform to support unique and different campaigns. 
- Ability to create collections for partners to choose what gift THEY want 
- Minimize overhead burden of collecting addresses

**What do you dislike about Postal by Sendoso?**

Postal is continuously improving in their country reach, but understandably, this is still a gap.

**What problems is Postal by Sendoso solving and how is that benefiting you?**

We have struggled to identify how to reach our partners efficiently with a gift THEY want. Postal has increased productivity, saved us money, and our partners absolutely love it.

  ### 9. Postal Review from current user

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 12, 2022

**What do you like best about Postal by Sendoso?**

I have used most of the big gifting platforms out there and Postal's only thing that it does well is its online chat support.  I know this because I am frequently on with them at all hours of the day trying to get assistance.

**What do you dislike about Postal by Sendoso?**

This is the second time I've been forced to use Postal and I will never use it again.  The product is extremely buggy.  The marketplace does not have a strong selection and there is no option to send from Amazon.  So all that cool specific sending you wanted to do for sports teams or cities or just personalized to a person -- can't happen.  Their Chrome plug in is slightly better than Alyce (and they offer direct send without address verification from the recipient), but they just up and eliminated a key function called collections without notifying any users.  See at Postal, if you choose to send someone a gift like an Amazon Giftcard and they want something else like a charity gift card or cookies, too bad, it's not possible.  The only way to send a collection is to log into the Postal platform.  I am pretty sure everyone in the world has tool sprawl right now and we're trying to minimize the # of platforms sales teams are going in.  So now a salesperson has to go in to Postal to use collections or go into Postal to delete a send and send a new one.  It's zero user friendly, very buggy in both the chrome extension and back end.  And they no longer accept invoicing so you have to pre-pay for EVERY send.  Oh and the webhook with Marketo for something custom to automate an actual shipment send wasn't working and they refused to get on an actual phone call with us to figure it out.

**What problems is Postal by Sendoso solving and how is that benefiting you?**

We need a gifting platform for sales and marketing to engage with prospects.

**Official Response from Amy Schwartz:**

> I'm sorry that you haven't been satisfied with your experience. Our customer success team is reaching out to so we can better understand your concerns and provide support. Your experience is really important to us and we appreciate your feedback.


Thanks,

Amy from Postal

  ### 10. Bang for your Buck

**Rating:** 4.0/5.0 stars

**Reviewed by:** Danica W. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2023

**What do you like best about Postal by Sendoso?**

The postal platform is a price performer compared to its competitors. We saved thousands of dollars on the platform price.

**What do you dislike about Postal by Sendoso?**

Navigation can be confusing when setting up collections.

**What problems is Postal by Sendoso solving and how is that benefiting you?**

Helps us with campaigns and surveys.

  ### 11. Amazing, easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Remy G. | Director of Sales Engineering, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 07, 2022

**What do you like best about Postal by Sendoso?**

This is a great and quick way to send a token of appreciation to customers or business partners. It removes the hassle of having to find something online, figure out payment and delivery, etc.
In a few clicks I can have something delivered to my customers when needed

**What do you dislike about Postal by Sendoso?**

The selection is a bit hard to navigate with many options but this is probably me being too picky and not using the best filters.

**What problems is Postal by Sendoso solving and how is that benefiting you?**

Sending small gifts to business partners has always been a hassle as I had to get suppliers approved before placing orders and often had to deal with local vendors. Having a central place like postal made it much easier

  ### 12. Great tool, not a good fit for us

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Industrial Automation | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 13, 2022

**What do you like best about Postal by Sendoso?**

Postal is a really robust gifting platform with a beautiful and constantly updated marketplace, wonderful event options, robust integrations, and some awesome analytics.

**What do you dislike about Postal by Sendoso?**

But Postal makes direct sends and kitting very difficult, especially if you're trying to kit items you've sent into Postal. They're not built for it and don't have a scalable solution so it's easier for us to just do it ourselves. Their international shipping is exspensive. And it's very difficult to send a gift for multiple people to a singular location. Again, they're just not built for it.

**What problems is Postal by Sendoso solving and how is that benefiting you?**

Postal solves the real issue we have of giving our sales teams easy ways to send gifts to prospects and customers. It's very easy for someone to navigate who hasn't had any training with the Chrome add-on.

**Official Response from Amy Schwartz:**

> We're so glad that you are finding value in the Postal Marketplace, integrations and analytics.

Our customer success team would love to set up some time with you to find out how we can best support your kitting and shipping needs. Your experience is really important to us and we appreciate your feedback.

We look forward to continuing the conversation with you!

Thanks,

Amy from Postal

  ### 13. Great software for customer success

**Rating:** 5.0/5.0 stars

**Reviewed by:** Casey S. | Account manager, Enterprise (> 1000 emp.)

**Reviewed Date:** August 21, 2022

**What do you like best about Postal by Sendoso?**

I've been using postal for a little over a year now and love it. My favorite part is not having to submit an expense report every time I want to send something out. It's taken directly out of my company budget, making it easy on myself.

**What do you dislike about Postal by Sendoso?**

Postal connects up to our Salesforce and therefore syncs with all my business contacts. Unfortunately, if a contact isn't under my ownership, they won't show up in my profile, creating a slight hurtle to sending them a gift completely automated.

**What problems is Postal by Sendoso solving and how is that benefiting you?**

A quick and automated way of sending customer gifts. It takes care of collecting the customer's info privately to make sure both parties feel comfortable. I really enjoy using it.

  ### 14. Postal gifts move deals forward.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matt M. | Account Manager Mid Market, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 27, 2022

**What do you like best about Postal by Sendoso?**

The curated gifts and especially the collections are helpful to me as an Account Manager. The marketing team can select pieces of swag, gifts and help me stay within budget each month. The tracking also helps me understand if I have already sent something to a customer.

**What do you dislike about Postal by Sendoso?**

Sometimes the links can appear like phishing to customers. It would be nice to have a custom url for the specific company to instill confidence in the gift being sent.

**What problems is Postal by Sendoso solving and how is that benefiting you?**

Postal does a great job of getting a response back from the hard to reach customer. If you need a signature on a renewal or an agreement, sometimes the simple thoughtful gift of buying someone coffee will be enough to get that signature through before the end of the quarter.

  ### 15. As an SDR, Postal helps me land meetings with ease

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dave S. | Sales Development Representative, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 15, 2022

**What do you like best about Postal by Sendoso?**

All of the options are perfect so I can personalize and find the right gift for the right person every time

**What do you dislike about Postal by Sendoso?**

One thing that I think would take Postal to the next level is having an Amazon integration so you can gift whatever you want.

**What problems is Postal by Sendoso solving and how is that benefiting you?**

My main problem is not being able to book meetings. Postal has gotten me past my quota by allowing me to create that personal touch with prospects.

  ### 16. RVP of Sales

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mike W. | Sr. AE, Enterprise (> 1000 emp.)

**Reviewed Date:** July 26, 2022

**What do you like best about Postal by Sendoso?**

Postal has been a game-change for me and my reps. It's effortless and built into my team's everyday workflow via their browser extension allowing them to move fast and impress our customers. On top of this having the ability to see who has engaged with the content you've sent is a really nice engagement tracker to see (+ their extensive marketplace of products is so great!!). Lastly, the Postal team always goes above and beyond to provide top-of-the-line customer service.

**What do you dislike about Postal by Sendoso?**

We haven't run into any deal breakers, but some challenges come across around contact management.

**What problems is Postal by Sendoso solving and how is that benefiting you?**

Understanding how the usage of postal impacts deal cycles is the big ticket item for us. Seeing how win rates impact deals for reps leveraging Postal vs. those who are not.

  ### 17. Postal.io is UNMATCHED

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brooke R. | Customer Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 31, 2022

**What do you like best about Postal by Sendoso?**

I have used a couple of tools in this space and Postal.io is truly *unmatched*. From the ease of sending to the ease of training new senders, the whole experience is enjoyable. The other thing that makes Postal.io the best is the fact that they are constantly adding new gifts that align with the time of year or upcoming holidays. I love that senders have access to see all possible gifts that can be sent on their own rather than just the ones an admin has approved. Once a sender requests a gift, its quick and easy for me as an admin to make it available to them.

Beyond all of that, the ease of pulling metrics and then consuming what they are saying is a huge plus. This helps us keep on track month-to-month and quarter-to-quarter and see where our senders can improve and elevate the types of sends they are doing.

**What do you dislike about Postal by Sendoso?**

There is nothing that I've found to dislike!

**Recommendations to others considering Postal by Sendoso:**

JUST USE IT! You won't regret it.

**What problems is Postal by Sendoso solving and how is that benefiting you?**

With Postal.io we can be more thoughtful, strategic and personal in the gifts we send rather than just sending a gift to send a gift.

  ### 18. Increasing Engagement and Building Brand Loyalty

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashley W. | Director of Customer Marketing, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 29, 2022

**What do you like best about Postal by Sendoso?**

The Postal experience is easier than any other platform I have used. From both an admin and a user perspective, it's easy to set up and easy to send! The Marketplace has so many incredible options that cover all types of gifts and budgets.  We sent all of our swag to Postal and set up swag boxes - this was previously done manually from our HQ and rarely sent at all. And now we've been able to set up automated swag sends aligned with customer journey touchpoints, helping to build relationships and loyalty with our customers. Even better, we can create Collections for customers to choose which swag or gifts they prefer!

**What do you dislike about Postal by Sendoso?**

Nothing that I can think of so far, it's been great and easy to use for our team! If anything, there are so many good options it's often hard to make a decision! :)

**What problems is Postal by Sendoso solving and how is that benefiting you?**

Our CSMs are finally enabled to quickly and easily send swag or other gifts to customers in a way that's also easy for our customers. Customer Marketing has been able to automate gifting at certain stages in the customer journey and that helps us to build relationships through this personalized approach.

Overall we've been able to increase engagement and save tons of time in automating these touchpoints!

  ### 19. Postal is a great platform to help streamline your employee engagement programs!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jenna G. | HR Coordinator, ACRT and Bermex, Enterprise (> 1000 emp.)

**Reviewed Date:** July 14, 2022

**What do you like best about Postal by Sendoso?**

Postal helped to simplify reward and recognition type programs. Not only that, but you can run a report after you've sent a campaign, it just works! I checked out other platforms and non could compete.

**What do you dislike about Postal by Sendoso?**

I'm still learning the platform a bit and have struggled with creating email lists, this very well may a user error, but I have found that uploading my list is simple I just can't seem to put my contacts in groups

**Recommendations to others considering Postal by Sendoso:**

Take a chance on this platform and you won't regret it!

**What problems is Postal by Sendoso solving and how is that benefiting you?**

This platform has simplified our dinner and a movie program down to a link for employees to redeem. This will also REALLY benefit our annual gifting program so company gifts can be directly mailed out to all employees without hassle!

  ### 20. Would Recommend

**Rating:** 5.0/5.0 stars

**Reviewed by:** Luke B. | Sr. Customer Success Manager , Mid-Market (51-1000 emp.)

**Reviewed Date:** September 07, 2022

**What do you like best about Postal by Sendoso?**

I like how easy it is to send gifts and I like the options. Magic link is what I normally go for and the personalized note and landing page makes it really effective.

**What do you dislike about Postal by Sendoso?**

It isn't always abundantly clear what countries it ships to and what is authorized by my company before I select (but that is just a learning curve I've since figured it out).

**What problems is Postal by Sendoso solving and how is that benefiting you?**

I had an unresponsive customer and Postal was a great icebreaker to get the account engaged again. Since then we've seen a lot of expansion from that customer so it has been great.

  ### 21. Postal.io is a great asset to our business!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rylie M. | Customer Growth Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 19, 2022

**What do you like best about Postal by Sendoso?**

Postal.io has many amazing features and uses that benefit our business. Not only do we use Postal.io for generating customer engagement, but we also use it internally. We are able to send out gift cards and gifts to our customer for surprise and delight to help improve and build those relationships. Our HR team also loves to use Postal.io to send our employee swag, new hire kits, and employee appreciation gifts. We even have used it for employee engagement activities like book clubs. The reporting is very robust and allows you to track the impact of your campaigns.

**What do you dislike about Postal by Sendoso?**

There isn't much that I dislike about Postal.io. If there was one thing that I wish they had is the ability for people to pick more than one item at a time. For example, if our HR team wants to allow employees to pick out 2 swag items, I'd love for them to get to choose multiple items within the same landing page.

**What problems is Postal by Sendoso solving and how is that benefiting you?**

Our company is growing rapidly and we now have employees across the U.S., previously we would just order swag to our Denver office and people would come in to pick up what they would like, once we started hiring outside of Denver it became difficult to fairly distribute swag. Now all employees can get the option to accept swag items no matter where they are located. It also has majorly improved our customer engagement and delight efforts. We now are able to send out Starbucks gift cards before business review meetings and have seen a higher rate of attendance. In the past we would also send out small gifts of appreciation, I would have to search online to a bunch of different sites to order items. Now I can quickly log into postal and send the gift or automate it!

  ### 22. Essential tool for Customer Success to strengthen relationships with customers!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 08, 2022

**What do you like best about Postal by Sendoso?**

Postal is very easy to use and has an intuitive user experience. 
It has helped me build strong partnerships with my customers going beyond the business relationship thanks to emotional and human touchpoints, adding a little gift or voucher as appreciation. It helps show customers how valuable they are. I always receive positive and beautiful feedback from customers after sending something through Postal.

**What do you dislike about Postal by Sendoso?**

As I work with European customers, I don't see as many options as there are to send within the US.

**What problems is Postal by Sendoso solving and how is that benefiting you?**

Have more options to be sent to different countries. 
Our Postal administrator doesn't get a notification when I want an item to be approved. So I have to reach out to her every time and directly ask her to approve the gift I need to send.

  ### 23. It's been nothing but a great tool for prospecting/fostering relationships!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Adam S. | Account Executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 07, 2022

**What do you like best about Postal by Sendoso?**

Gift cards are an easy way to please just about anyone, even if you don't know much about them. The ability to send alcohol is also great.

**What do you dislike about Postal by Sendoso?**

Not necessarily a dislike, but the available items could be better by sourcing more generic brands/well known things, but feature the smaller stores and vendors more prominently.

**What problems is Postal by Sendoso solving and how is that benefiting you?**

I wouldn't necessarily say its helping with problems I had before, but it definitely levels up relationships immediately. No one would ever get upset about a gift being sent their way, but rarely do prospects/clients expect it.

  ### 24. Easy to use gifting platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ana T. | Bronto Account Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 13, 2022

**What do you like best about Postal by Sendoso?**

Postal.io is one of the easiest platforms that I have ever used. I love that I can easily send fun and unique gifts to my clients, as well as curate a selection of gifts for them to choose from. I also love that our new sales/BDR team can run a "coffee chat" campaign. We have yet to use it, but I am most excited about the magic code for conferences. I would recommend Postal.io to anyone who is looking for a more streamlined gifting service.

**What do you dislike about Postal by Sendoso?**

At this point, I haven't really found anything too cumbersome to use.

**Recommendations to others considering Postal by Sendoso:**

Super easy set up and easy to use!

**What problems is Postal by Sendoso solving and how is that benefiting you?**

A streamlines and integrated approach to corporate gift giving.

  ### 25. Postal has made it easy for me to connect with people in unique ways and build positive sentiment.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Blake R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 27, 2023

**What do you like best about Postal by Sendoso?**

I can quickly deliver personalized and meaningful gift offerings to prospects to help build trust and make people smile.

**What do you dislike about Postal by Sendoso?**

The lack of variety for certain countries.

**What problems is Postal by Sendoso solving and how is that benefiting you?**

It breaks the ice with prospects and establishes genuine connections

  ### 26. Postal is a key tool for sales success

**Rating:** 5.0/5.0 stars

**Reviewed by:** Angela L. | Senior Director Enterprise Sales, Enterprise (> 1000 emp.)

**Reviewed Date:** July 26, 2022

**What do you like best about Postal by Sendoso?**

I love the ability to quickly and easily send items to my prospects and customers without having to go through marketing or manual request forms.

**What do you dislike about Postal by Sendoso?**

There is nothing that I dislike - I think everything is working well for me currently. I have been using postal for a couple of years and do not have any complaints.

**What problems is Postal by Sendoso solving and how is that benefiting you?**

It is saving me time - which as an AE, my time is my most valuable asset. I love that I can easily find my contacts via Salesforce and send (or mass send) items to differentiate myself in the sales cycle and progress my deals forward.

  ### 27. Postal makes sending gifts to customers easier than ever

**Rating:** 4.5/5.0 stars

**Reviewed by:** Colleen P. | Customer Marketing Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 19, 2022

**What do you like best about Postal by Sendoso?**

Postal has made sending gifts to our customers, employees, prospects, and partners easier than ever. Before Postal, we'd have to manually track all of our items being sent using a spreadsheet and it was all very labor-intensive and hard to keep track of, especially for international sends. It's really easy to approve items, add new items, and bundle things to give your reps options of what they can send out and with templates to accompany each send.

**What do you dislike about Postal by Sendoso?**

Billing and adding funds for EMEA territories is only available by invoice currently, whereas adding US funds is much easier because you can just use a credit card. It would be really beneficial to be able to add GBP and EUR as easily as we can add USD, as we are a global business.

**What problems is Postal by Sendoso solving and how is that benefiting you?**

We've solved the problem of struggling to track our various gifting sends, and we've gotten an increased variety of what we can send out (we can send out our company swag, marketplace items, or gift cards) , as well as keep track of these sends and impact on deals with the Salesforce integration.

**Official Response from Amy Schwartz:**

> Hi Colleen,

I'm so happy that Postal is saving you time and helping you engage with customers, prospects, employees, and partners! You will happy to know that we have a new feature coming very soon that will make it much easier to add funds in different currencies.

Best,
Amy

  ### 28. Not for Large Scale Needs or Direct Mail

**Rating:** 1.0/5.0 stars

**Reviewed by:** Isaac C. | CEO, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 10, 2022

**What do you like best about Postal by Sendoso?**

It offers a variety of items/products that can be sent to customers.

**What do you dislike about Postal by Sendoso?**

Terrible and slow service. Their vendors seem to be small operations that can only handle a few orders at a time. Seems like Postal has minimal quality oversight of their vendors.

**What problems is Postal by Sendoso solving and how is that benefiting you?**

Postal offers integrations with CRMs so you can send gifts to customers or potential customers based on set criteria.

**Official Response from Amy Schwartz:**

> Hi Isaac, 

I'm sorry that you weren't satisfied with your experience. Our customer success team has reached out to see what we can do to best support you in meeting your goals with Postal. Your experience is really important to us and we appreciate your feedback.

We look forward to continuing the conversation with you! 

Thanks,
Amy from Postal

  ### 29. Love & Care

**Rating:** 4.0/5.0 stars

**Reviewed by:** Robert C. | Sales Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** November 02, 2022

**What do you like best about Postal by Sendoso?**

The best part is the tool, which is easy to use. Sends the gift to someone you want to appreciate with a click. Also, the cross-country posting is awsome.

**What do you dislike about Postal by Sendoso?**

1. Not able to send by multi people
2. Not able to send multi-units

**What problems is Postal by Sendoso solving and how is that benefiting you?**

Solving the distance issue and time saving.

**Official Response from Amy Schwartz:**

> Hi Robert,

We're glad you're enjoying Postal! Thanks for your feedback, we really value your input.

I'm happy to let you know that you CAN send an item to multiple recipients. I've dropped the link the to Help Article that explains it below. We also offer Bulk Shipping for sending multiple items. It's a setting that can be enabled by your Postal Admin if you have warehousing. Please feel free to reach out to our team with any additional questions.

Best,
Amy with Postal

  ### 30. Unbelievably easy to use and implement!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bailey R. | Sr. Manager, Demand Gen & ABM, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 13, 2022

**What do you like best about Postal by Sendoso?**

I am obsessed with the marketplace and the team's willingness to help incorporate items that we want to see in the platform. The onboarding process was CRAZY easy. Normally, I am wary of implementation because historically this is the point that stalls the time-to-value. We had this implemented and ready to GO in less than 30 minutes. I was truly blown away by this and the benefits that come with the integrations!

**What do you dislike about Postal by Sendoso?**

I don't currently have anything I dislike about this product! The team is phenomenal and the platform is crazy easy to use. Fantastic work team!

**What problems is Postal by Sendoso solving and how is that benefiting you?**

We did not have a direct mail initiative before I joined the team. We kicked off our use of Postal.io by incorporating direct mail into our ABM strategy. The ability to shoot out a branded email that collects the recipients address and they get to select the exact item that they want - as opposed to just shooting off a branded item to an office building and hoping it lands on the right desk - is absolutely invaluable.

  ### 31. Simple and fun to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nick  M. | Customer Success Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 07, 2022

**What do you like best about Postal by Sendoso?**

Very helpful in building relationships with customers and partners. Many great gift options for North America. Integrates well with CRM and other tools. Magic links are awesome!

**What do you dislike about Postal by Sendoso?**

Not able to ship many Canadian products to US addresses and vice versa, which is a shame. More "international" gift options would be good.

**What problems is Postal by Sendoso solving and how is that benefiting you?**

Helping build and maintain customer/vendor relationships. Great way to say thank you (or offer condolences) for various things (referrals, sign ups, bereavement, maternity/paternity,)

  ### 32. Great value & support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Graham V. | Director of Digital Marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 02, 2022

**What do you like best about Postal by Sendoso?**

Terrific inventory with a sourcing staff that can add any missing items. Really good financial value. Good integrations.

**What do you dislike about Postal by Sendoso?**

Still some hiccups in the interface -- it's clear they've modernized a lot over the last year, so I can be patient with a growing company, especially when the value is way better than a Sendoso, etc.

**What problems is Postal by Sendoso solving and how is that benefiting you?**

Automatically sending gifts and rewards with the capacity to build out customized boxes and experiences that fill in what might be missing from a standard item marketplace.

  ### 33. Postal allows me to do so much more!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashley D. | Event Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 24, 2022

**What do you like best about Postal by Sendoso?**

Postal allows me to connect with customers, prospects, and staffing easier and quicker than any other platform. A user-friendly browser to send items in a timely fashion! A variety of options and customization are to be created.

**What do you dislike about Postal by Sendoso?**

I have nothing I dislike from Postal. From it being user-friendly to the team that I work with I have nothing but compliments! I recommend everyone to create an account if they haven't yet.

**Recommendations to others considering Postal by Sendoso:**

I love Postal.io and you will too. Once you set up your account and load in your contacts it will be the easiest, service you have used before.

**What problems is Postal by Sendoso solving and how is that benefiting you?**

Problems I am able to resolve by using Postal.io is sending a personalized or branded item to anyone with the click of a button.

  ### 34. Postal is easy to use.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 25, 2023

**What do you like best about Postal by Sendoso?**

Ease of use and synchronization to Salesforce.

**What do you dislike about Postal by Sendoso?**

There are a lot of steps sometimes, and it can be a little time-consuming.

**What problems is Postal by Sendoso solving and how is that benefiting you?**

Delivering tokens of appreciation to customers that allows us to coordinate our contacts with those gifts.

  ### 35. Events and gifting made easy. Really, really easy.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alice S. | S, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 28, 2022

**What do you like best about Postal by Sendoso?**

I love how expansive the marketplace is. It's so nice to be able to request items, too. Collections are magical. It's literally a grab bag of goodies!

**What do you dislike about Postal by Sendoso?**

I am used to building magiclinks, but our sales team seems to struggle with it a bit. It isn't as intuitive as it could be.

**Recommendations to others considering Postal by Sendoso:**

If you're looking for an affordable solution to easily send gifts and host virtual events/experiences, you can't go wrong with Postal.

**What problems is Postal by Sendoso solving and how is that benefiting you?**

We love being able to send branded swag, special gifts, and utilize gifting for events - RSVP gifting and follow-up gifting. Plus, the events couldn't be easier to set up.

  ### 36. I've used postal to send gifts to customers/prospects!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Noelle C. | Account Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 26, 2022

**What do you like best about Postal by Sendoso?**

I love how easy the software is to use, how there's such a wide selection of options to send, how quick and fast the gifts get to customers, and also how easy it is for customers to use and accept their gifts!

**What do you dislike about Postal by Sendoso?**

Nothing I dislike about the platform, everything is working extremely well! No problems with postal over the past 3 years of me using the platform!

**What problems is Postal by Sendoso solving and how is that benefiting you?**

Postal is helping me provide my prospects and customers with great customer service.  It's helping me progress deals along and also rewards my customers for their hard work as well.  It makes gift sending easy and so fun!  The selections are amazing and I constantly hear positive feedback from customers I send gifts to, they absolutely love it!

  ### 37. Critical to my process

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 15, 2022

**What do you like best about Postal by Sendoso?**

Postal has allowed me to take the extra step to personalize my connection with prospects. The library of gift options is amazing, and I haven't come across anything I am looking to give someone that isn't there.

**What do you dislike about Postal by Sendoso?**

Have not found anything I dislike to this point. Postal has been everything I had hoped for it to be.

**What problems is Postal by Sendoso solving and how is that benefiting you?**

Postal allows me the ability to show my appreciation for high-value targets.

  ### 38. Critical to any demand generation or customer marketing strategy.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Emily P. | Vice President, Growth Marketing, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 22, 2022

**What do you like best about Postal by Sendoso?**

Postal allows us to easily, affordably and effectively execute gift marketing and experiential marketing strategies for less than the other guys! It is easy to set up, use and scale.

**What do you dislike about Postal by Sendoso?**

There is nothing we dislike about Postal.io. The value outweighs the cost daily. They are always available to help our team leverage more of the solution and they implement our feedback when we have it.

**What problems is Postal by Sendoso solving and how is that benefiting you?**

Nothing is more valuable to us than happy customers who know we are here to help them market with confidence. Gift marketing in general has helped us to increase conversion rates, accelerate the buying cycle, grow our advocacy engine and delight new and returning customers at important moments along their journey with CallRail. Postal.io has enabled all of it at an accessible price point for our growing team.

**Official Response from Amy Schwartz:**

> Emily,

I am so thrilled to hear that Postal is helping you increase conversion rates and delight prospects and customers! 

Best,
Amy

  ### 39. Event Marketing Planner, Seismic

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mikaela K. | Event Marketing Planner, Enterprise (> 1000 emp.)

**Reviewed Date:** April 05, 2022

**What do you like best about Postal by Sendoso?**

-Simple and easy to use 
-Increases customer engagement
-Great for SDRs to incorporate into their email cadences to increase meetings
-Events platform is incredible and takes the lift off for creating landing pages for registration and shipping event items to participants

**What do you dislike about Postal by Sendoso?**

-I wish you could send multiple items to the same person in the same order 
-More international items would be great for global companies and personalizing to them as well

**Recommendations to others considering Postal by Sendoso:**

The customer support team is the BEST in the business. 
The marketplace of items to choose from has no limit. You can always request a product to be added to Postal.io and it's added in a day or less.

**What problems is Postal by Sendoso solving and how is that benefiting you?**

-Increasing opportunities created by SDRs
-Increasing the rate at which we convert to pipeline 
-Streamlining the way we create landing pages and set up events for registration 
-Scaling personalization in emails

**Official Response from Amy Schwartz:**

> Thank you for your review, Mikaela! 

We're so glad to hear that Postal is helping your team book more meetings and host memorable events.

We appreciate your feedback about sending multiple items to one recipient and making more international items available. I'll be sure to share with our Product and Marketplace teams.

  ### 40. Business Development Manager

**Rating:** 5.0/5.0 stars

**Reviewed by:** Spencer D. | Business Development Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** December 13, 2022

**What do you like best about Postal by Sendoso?**

Postal gives us a unique way to stand out to merchants or to  show our appreciation

**What do you dislike about Postal by Sendoso?**

Sometimes the budget feature can be confusing, but luckily our CSM is incredible and helps us out.

**What problems is Postal by Sendoso solving and how is that benefiting you?**

Postal helps us have a unique way to engage with our merchants that we wouldn't have without it.

  ### 41. Great for sending gifts to webinar speakers and case study interviewees!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Theresa H. | Director of Communications, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 18, 2022

**What do you like best about Postal by Sendoso?**

As a content marketer, I like to thank clients and partners who take the time to speak at our events or participate in content interviews. Postal makes that really easy with a great selection of gifts and easy sending system!

**What do you dislike about Postal by Sendoso?**

The process to request gifts be added by an admin - wish there were more as a default!

**What problems is Postal by Sendoso solving and how is that benefiting you?**

Delighting clients who take time out of their day to support marketing.

  ### 42. Amazing Product and Service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 20, 2022

**What do you like best about Postal by Sendoso?**

Incredible account support!! The Postal.io team has been so responsive and helpful, which is rare these days - even updating the product based on our needs and feedback.

**What do you dislike about Postal by Sendoso?**

There are occasional bugs, but again, the customer success reps have these addressed pretty quickly.

**What problems is Postal by Sendoso solving and how is that benefiting you?**

Along with some postcard nurture streams, we love the concierge services and have built some nice customized gift boxes that we can send automatically from our CRM integration.

**Official Response from Karlie Briggs:**

> Thank you so much for leaving us a review! 

  ### 43. Easy to use gifting automation for smaller companies

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 27, 2022

**What do you like best about Postal by Sendoso?**

The Postal.io was incredibly helpful when it came to onboarding and educating us with system updates. Their platform is very straightforward and easy to use. We used it to offer incentives for booking meetings at events. It only took a matter of minutes for our team to set up a campaign.

**What do you dislike about Postal by Sendoso?**

Postal.io may not be the best solution for a large organization that want to send its swag to a warehouse. While postal.io is not beginning to create customized gifts, they don't have the facility for large amounts of stored inventory.

**What problems is Postal by Sendoso solving and how is that benefiting you?**

Not only do they offer easy gifting to clients and prospects, but they also offer custom virtual events that can be sent to clients. This feature was incredibly helpful since we didn't have to go through an additional vendor to have a wine tasting party for our customer. Postal.io coordinated the event, shipped the wine, and organized the sommelier. They are a one-stop shop.

**Official Response from Amy Schwartz:**

> We're so glad that you're finding Postal to be a great platform for gifting to clients and prospects and creating custom virtual events! 

We do offer warehousing, and have enterprise clients that work with us to create and store customized gifts and swag at our warehouses in the United States and internationally. Feel free to reach out to me at amy@postal.io if you'd like more information about our warehousing offering.

Best,
Amy

  ### 44. Easy Gifting with Postal.io

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christina B. | Principal Customer Success Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 25, 2022

**What do you like best about Postal by Sendoso?**

It is so easy to use. It is a great way for me to thank my customers and show them that I appreciate them in this virtual world where travel isn't as accessible. My customers love the emails to fill out their address to recieve their gift. Love their search and the ability to send a collection.

**What do you dislike about Postal by Sendoso?**

Sometimes I get confused on the best way to send a gift to a customer since they offer a few options. I think a little more help text might resolve this issue for me.

**Recommendations to others considering Postal by Sendoso:**

If you want an easy way to send gifts use this tool!

**What problems is Postal by Sendoso solving and how is that benefiting you?**

Easy way to connect with a customer and show them appreciation in this remote world we live it. It is quick and painless. It has great gift options. Love this way to connect with customers.

  ### 45. Delighting Prospects with Postal

**Rating:** 5.0/5.0 stars

**Reviewed by:** Catherine O. | Senior Director Mid Market Sales, Enterprise (> 1000 emp.)

**Reviewed Date:** July 27, 2022

**What do you like best about Postal by Sendoso?**

I love Postal for the ease of use, Magic Links, and the wide variety of products in the marketplace.

**What do you dislike about Postal by Sendoso?**

International shipping is limited, makes it difficult to send gifts outside of gift cards to international prospects.

**What problems is Postal by Sendoso solving and how is that benefiting you?**

From a rep perspective, I love sending a postal to confirm a meeting with a prospect, after closing a deal and as a way to thank a prospect for meeting with me.

  ### 46. Easy, Fun and Flexible

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kendall S. | Customer Success Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 12, 2022

**What do you like best about Postal by Sendoso?**

I love all the gifting options, the clear images and search function, and the flexibility to use a magic link (a link you email directly to someone) rather than using the in app function with pre-loaded contacts.

**What do you dislike about Postal by Sendoso?**

My Salesforce contacts don't upload accurately to Postal for some reason so I can't send gifts through an in-app email. Since it's so easy to get a magic link I haven't found it impedes my usage at all, and I'm glad they set up an alternative option.

**What problems is Postal by Sendoso solving and how is that benefiting you?**

Postal is an amazing tool for showing clients that you're grateful and appreciate them! Everybody loves something free.

  ### 47. The best customer rapport building tool I've ever used!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 20, 2022

**What do you like best about Postal by Sendoso?**

Love the ability to customize the message to truly be a personalized connection with my customers. Putting the human in our interactions and making each outreach meaningful. Love that customers can input their own addresses/info & send thank yous as well

**What do you dislike about Postal by Sendoso?**

I've been trying to think of an answer for this for the last 10 minutes and cannot come up with any dislikes. I cannot say enough about this tool and how much it has been a help for all types of customers (those who have gone dark. those who have been promoted, celebrations of life, and i love that we have visibility into when they click/open/accept"

**Recommendations to others considering Postal by Sendoso:**

Dont think twice about purchasing this product. It has helped in so many scenarios with securing renewals/upsells and more

**What problems is Postal by Sendoso solving and how is that benefiting you?**

Engaging in customers who have gone dark with no response & being able to tie the gifts to a meeting request; is truly a light touch to provide these valued customers with something to show our appreciation for them. These little things help us build upon the relationship even more

  ### 48. Great way to smooth over hiccups

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 07, 2022

**What do you like best about Postal by Sendoso?**

I like that I can easily search for items that would make a great gift for the intended recipient. Everything is well organized

**What do you dislike about Postal by Sendoso?**

That the shipping cost is a separate number in the items price. It would be nice to have that baked into the items price

**What problems is Postal by Sendoso solving and how is that benefiting you?**

Whenever we have an issue where a technician/instance comes up and is out of our control, this allows us to send an item and help smooth over any issues the customer may have felt

  ### 49. Postal makes it easier to say thank you

**Rating:** 4.5/5.0 stars

**Reviewed by:** Aaron M. | Senior Director, Enterprise Sales, Enterprise (> 1000 emp.)

**Reviewed Date:** July 27, 2022

**What do you like best about Postal by Sendoso?**

Postal is simple to use, easy to add/manage contacts & has a great selection of things to send out to people!

**What do you dislike about Postal by Sendoso?**

With only a certain amount of budget allocated, It would be great to see what the potential shipping costs could be incurred before getting to "checkout".

**What problems is Postal by Sendoso solving and how is that benefiting you?**

Postal has made it easier to appreciate and say thank you to the people I'm working with.

  ### 50. Joy delivered in just a few clicks!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jill D. | Senior Customer Success Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 24, 2022

**What do you like best about Postal by Sendoso?**

In just a few clicks, I can send gifts to multiple customers, customized to their specific circumstances. Moments after sending them, I know they've received them and happily accepted.

**What do you dislike about Postal by Sendoso?**

One needs to try multiple keywords to find the right gift, but this will come with time and more tagging.

**What problems is Postal by Sendoso solving and how is that benefiting you?**

We've eliminated the old-school way of buying gifts. No more obtaining financial approvals, shopping for the gifts, mailing them (or driving to hand-deliver them), and waiting to get reimbursed. I can spend the time I save actually serving my clients and working on strategy instead!



- [View Postal by Sendoso pricing details and edition comparison](https://www.g2.com/products/postal-by-sendoso/reviews?page=5&section=pricing&secure%5Bexpires_at%5D=2026-08-05+17%3A22%3A34+-0500&secure%5Bsession_id%5D=0700715a-3d2f-41aa-9409-8b5b4782f2e5&secure%5Btoken%5D=b4c1c15449b6eb9a78f640270b6a8596178f5955bfbe4147263608868f519c9d&format=llm_user)
## Postal by Sendoso Integrations
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  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
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  - [Calendly](https://www.g2.com/products/calendly/reviews)
  - [Chili Piper](https://www.g2.com/products/chili-piper/reviews)
  - [Microsoft Dynamics 365 Connector](https://www.g2.com/products/microsoft-dynamics-365-connector/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Workday](https://www.g2.com/products/workday-workday/reviews)

## Postal by Sendoso Features
**Logistics**
- Direct Mail Design
- CRM & Marketing Automation Integration
- Custom Batch Sizes
- Delivery Speed

**Platform Basics**
- Warehousing
- Procurement
- Fulfillment
- Inventory Management

**Platform Basics**
- Gift Status Tracking
- Budgeting

**Marketing Distribution**
- Segmentation 
- Personalized Messaging 
- Website Personalization 
- Email Campaigns 
- Digital Advertising
- Direct Mail

**Testing & Tracking**
- Mailing List Management
- Dashboards & Reporting
- A/B Testing
- Campaign Management
- Design Management

**Reporting**
- Spend
- Conversion Rates

**Platform Data**
- Conversion Rate Measurement

**Campaign Planning**
- Strategy Mapping 
- Prioritized Accounts 
- Trending Accounts 
- Sales Activation

**Platform Additional Functionality**
- Proof Portal
- Budgeting
- CRM Integration
- Other Integrations
- API
- Customer Advocacy Integration
- Swag Stores

**Platform Additional Functionality**
- Inventory Management
- Warehouse and Fulfillment
- Contact Management
- Pipeline Management
- Communication Management
- Lead Management
- Campaign Management

**Agentic AI - Direct Mail Automation**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making
- Mailing Services Integration
- Printing Services Integration

****
- Content Delivery
- Multi-Channel Communication
- Alerts/Notifications
- Pipeline Reports
- Data Synchronization
- Contact Database
- Lead Nurturing
- AI Copilot
- Performance Metrics
- Prioritization
- Lead Qualification
- Marketing Automation
- Search/Filter
- Content Creation

****
- Mailer Templates
- Data Import/Export
- Mailing List Purchasing
- Delivery Tracking
- Event Triggered Actions
- AI Copilot
- Response Alerts
- Generative AI
- Mailing List Scrubbing
- Reporting/Analytics

**Integrations**
- Buyer Intent Data Integration
- Marketing Automation Integration
- CRM Integration

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