Verified User in Entertainment
UE
Verified User in Entertainment
Small-Business (50 or fewer emp.)
"Great for scheduling your post"
5/5
What do you like best about Post Planner?

Great for scheduling posts and keeping you organized. I especially like how it can customize your posts based on your audience. It has easy-to-use features and great insight into how your posts are doing. Review collected by and hosted on G2.com.

What do you dislike about Post Planner?

Not much to dislike excep the pricing seems a bit too high and the refund policy is difflcult. Review collected by and hosted on G2.com.

Chuck T.
CT
Chuck T.
Mentor
Small-Business (50 or fewer emp.)
"Post Planner is the 🐝's knees!"
5/5
What do you like best about Post Planner?

Not only is Post Planner an easily navigable app, but their customer support is without equal in its excellence. Review collected by and hosted on G2.com.

What do you dislike about Post Planner?

I dislike NOTHING about Post Planner! It's perfect as is 😁 Review collected by and hosted on G2.com.

Amaro D.
AD
Amaro D.
Redator e Gestor de TrΓ‘fego
Small-Business (50 or fewer emp.)
"Quality service. They help in what they can."
5/5
What do you like best about Post Planner?

The attendant was willing to do everything possible to solve my problem. I was very well attended, with warmth, speed. I recommend the service, and I would like to congratulate everyone here at the company. A company grows when it provides a good service. A company becomes a giant when it focuses on bringing the best possible experience to its customers. I wish you all success! Review collected by and hosted on G2.com.

What do you dislike about Post Planner?

I found the collection management system poorly developed. Review collected by and hosted on G2.com.

Josh S.
JS
Josh S.
Support Escalation Engineer
Small-Business (50 or fewer emp.)
"Works like a charm!"
5/5
What do you like best about Post Planner?

- Easy to use overall

- Easy to get set up for multiple locations

- Has a lot of nice features

- Easy to search for content to post

- Scheduling system is amazing

- Short learning curve Review collected by and hosted on G2.com.

What do you dislike about Post Planner?

- Doesn't work for profiles (but that's a Facebook problem). Review collected by and hosted on G2.com.

Verified User in Music
UM
Verified User in Music
Small-Business (50 or fewer emp.)
"Fraud Service"
0/5
What do you like best about Post Planner?

I have nothing good to say about this company. Review collected by and hosted on G2.com.

What do you dislike about Post Planner?

PostPlanner is extremely non-intuitive, difficult, inflexible, stubborn and impermeable program that has never left me satisfied after use. Moreover, their customer service and use of "fine print" is more than unethical.

Once you enter their system, it is nearly impossible to make changes to your profile for more flexible or expanded uses, however their system is always trying to "up sell" you to their next level of benefits.

I made the mistake of agreeing to the up sell out of hope it would better meet my needs, only to have their system to treat me as if the transaction was never completed: I was charged immediately for an upgrade that their system didn't even register. Then they tried to up sell me again! Two weeks and a number of complaints later, when I had finally entered my proper system level, I discovered I could not even add the additional profiles I had purchased. Moreover, I also discovered I could not bulk-upload any content, I could only store upload about 6 of my own photo content at a time, and I could not upload videos longer than 45 seconds.

I demanded a refund only to be "convinced" by the CEO to "give it another try". Little did I know that "giving it another try" was a strategic tactic intended to push me out of the "finely printed" 30-day trial period, where I'd be stuck paying for a FULL YEAR of use with no refund. I was only made aware of these policies AFTER I requested my refund.

This company is enraging. Do yourself a favour and RUN from this place's horrible ethics, theft and fraudulent transactions. Review collected by and hosted on G2.com.

Megan C.
MC
Megan C.
Small-Business (50 or fewer emp.)
"best planner out there!!!!!!"
5/5
What do you like best about Post Planner?

I love the ease of use. I simply make my posts and hit post, they get added to the schedule and I am done. When I am stuck I can find inspiration from their post suggestions. the ability to manage multiple accounts at the same time just makes life so much simpler. Instead of an hour or more every day I can now sit down for 90 minutes on Monday and schedule my entire week across multiple pages and groups.

The customer service is top notch. Whenever I have a question Josh answers them quickly and helps me figure out the issue. Alot of my questions have been user error and he has walked me through them step by step to fix them. Review collected by and hosted on G2.com.

What do you dislike about Post Planner?

Nothing. It is an amazing and simple program to use. I have not found any issues with it at all. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"User friendly, good tools to use for a mid sized business"
5/5
What do you like best about Post Planner?

Walkthrough and support chat are always available for any questions you have. Review collected by and hosted on G2.com.

What do you dislike about Post Planner?

Some features/interface are not always working and can be hard to use at times Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Fantastic app AND amazing after sales service RARE to find"
5/5
What do you like best about Post Planner?

post planner has a RECYCLE feature which saves us so much time Review collected by and hosted on G2.com.

What do you dislike about Post Planner?

we have not found anything we dislike about post planner yet Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"Great customer service"
5/5
What do you like best about Post Planner?

I like the ease of planning, posting and, especially scheduling posts. Review collected by and hosted on G2.com.

What do you dislike about Post Planner?

Can't think of anything. I'm happy using them. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Excellent product and excellent, speedy support"
5/5
What do you like best about Post Planner?

The 'recycle' feature allows old social media posts to be queued immediately for re-posting, saving me time. Review collected by and hosted on G2.com.

What do you dislike about Post Planner?

To be honest there really aren't any downsides that I've encountered. When I was having problems moving from the old app to the new web app, the support I received was fantastic, so no complaints. Review collected by and hosted on G2.com.