--- title: PortPro Reviews meta\_title: 'PortPro Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 61 reviews by the users' company size, role or industry to find out how PortPro works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 61 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Distribution url: https://www.g2.com/categories/distribution --- # PortPro Reviews & Product Details Visit Website PortPro is a TMS for container trucking and drayage fleets. It helps owners run tighter operations from order to cash in one system. Our core TMS manages operations, while PortPro AI executes on your behalf via two digital teammates: Jerry and Helen. Jerry, the AI Dispatcher, plans loads and flags conflicts before they hit the road. Helen, the AI Biller, assembles charges and prepares invoices from actual move data. With orders, dispatch, drivers, customers, and billing in one place, you get control of margins without extra headcount. * * * Product Website PortPro Seller [PortPro Technologies](https://www.g2.com/sellers/portpro-technologies) Discussions [PortPro Community](https://www.g2.com/products/portpro/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Toni Ann Careccio (Chief Customer Officer & Board Member at PortPro | Fast Company Executive Board Member) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months [ View More Pricing Information ](https://www.g2.com/products/portpro/pricing) ## PortPro Integrations (3) What do users say about integrations? Verified by PortPro [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") QuickBooks Desktop Pro ](https://www.g2.com/products/quickbooks-desktop-pro/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") QuickBooks Online ](https://www.g2.com/products/quickbooks-online/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Samsara ](https://www.g2.com/products/samsara/reviews) Show More ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad") UT Verified User in Transportation/Trucking/Railroad Small-Business (50 or fewer emp.) 5/22/2026 "Intuitive, Modern TMS That Keeps Getting Better" 5/5 What do you like best about PortPro? It’s intuitive and has a much more modern look and feel than other TMS I’ve used in the past. I also appreciate that the team is constantly working on new features and improvements, which makes the product feel like it keeps getting better over time. Review collected by and hosted on G2.com. What do you dislike about PortPro? Although we usually receive a quick response or acknowledgement when we email support about an issue, it can still take quite a while before we get a real answer or an actual fix. Our CP tracking has been down for months, and when we follow up, we’re only told they’re working on it, without any additional details or explanation. Review collected by and hosted on G2.com. What problems is PortPro solving and how is that benefiting you? Numerous filters and tags make it quick and easy to sort through and highlight crucial information like LFDs, per diem dates, etc. Each user can customize their boards to match their needs and preferences, so nothing gets missed. Automatic tracking at the terminals has been a game changer for us, and the live tracking links we can provide to customers are just as helpful. We do not need as many CSRs as we once did and we handle biggers volumes by being more efficient overall. Review collected by and hosted on G2.com. Show More Response from Toni Pisano of PortPro [Editedit](https://www.g2.com/survey_responses/portpro-review-12859293/official_response/edit) Thank you for your positive feedback! We understand your concerns about the delay in resolving the CP tracking issue and we're doing everything in our power to get it resolved. We will keep you updated. The good thing here - in regards to fixing an issue you email into support - is now through PortPro's internal AI, we are fixing issues in a matter of hours and days. We will continue to get faster and faster on that front over the coming months! Current UserValidated ReviewerIncentivizedSource: Seller invite ![JAY J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "JAY J.") JJ JAY J. CEO Small-Business (50 or fewer emp.) 6/27/2025 "Most suitable software for the port container movement..." 5/5 What do you like best about PortPro? Well designed software for the customer service, dispatcher, and accounting. Customization of data that works with what ever you need. The auto port information update is cutting down a lot of time and labor for the dispatcher. One dispatcher can handle many containers that old dispatching method. I could say that this is software that will cut down time and labor in all department. Ever since we used, we have been nothing but satisfied with their on line supports. Online chat tech on hand any time during operation. Love their quick respond!!! The utmost must have software for trucking business. Review collected by and hosted on G2.com. What do you dislike about PortPro? A bit pricy for the higher upgrade for the many tools, including AI. Review collected by and hosted on G2.com. What problems is PortPro solving and how is that benefiting you? Pricing management for customer and the driver for invoicing made so easy. Review collected by and hosted on G2.com. Show More 3/19/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite YM Yanet M. Small-Business (50 or fewer emp.) 3/20/2026 "PortPro: Efficient Dispatching with Strong Support" 4.5/5 What do you like best about PortPro? I like how PortPro links to the port system and provides all the necessary updates to avoid demurrages and any other important fees associated with picking up the container on time. This helps us look good in front of clients and work more efficiently. I'm also thankful for Joseph Greenwell, the representative handling my account, as he has been available to jump on calls or have short meetings any time we've faced a technical issue. His support makes it easy for us to reach out when we really need help. Review collected by and hosted on G2.com. What do you dislike about PortPro? The training schedule was very limited, only 2 times per week, and the training sessions were very short. We didn't get deep training on what the system does. There are still features we are not using because either they don't work or we haven't learned how to use them. The initial onboarding experience was complicated due to scheduling based on a very limited availability of the representative, making it hard to solve technical issues quickly to avoid operational disruptions. Review collected by and hosted on G2.com. What problems is PortPro solving and how is that benefiting you? PortPro helps me operate with fewer employees and provides all necessary updates to avoid demurrages and fees, linking to the port system. This efficiency allows us to work better and enhance client satisfaction. Review collected by and hosted on G2.com. Show More Response from Toni Pisano of PortPro [Editedit](https://www.g2.com/survey_responses/portpro-review-12516112/official_response/edit) Hi Yanet, thank you so much for your feedback. We’re really glad to hear that PortPro has helped your team operate more efficiently and that Joseph has been such a strong support for you. Regarding the features you mentioned - whether they’re not working as expected or you haven’t had the chance to fully learn them - that definitely shouldn’t be the case. Please feel free to email me at toni@portpro.io, and I’ll personally make sure you get the training you need on any features you haven’t yet explored. We can also take a closer look at anything that doesn’t seem to be working as expected and make sure you’re fully supported in using it. Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad") AT Verified User in Transportation/Trucking/Railroad Small-Business (50 or fewer emp.) 7/23/2026 "Affordable, User-Friendly Platform with Consistent Updates" 5/5 What do you like best about PortPro? I appreciate how affordable it is, and I also like that the platform is user-friendly and continues to be updated consistently. Review collected by and hosted on G2.com. What do you dislike about PortPro? There are still a few features missing, but it’s hard to be upset when you look at how much it has progressed over the last 5–6 years. Review collected by and hosted on G2.com. What problems is PortPro solving and how is that benefiting you? It looks like some of the automations have been fleshed out more thoroughly. We’re currently looking to automate our rating process, along with some customer communications. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Jayson S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jayson S.") JS Jayson S. 2/2/2026 "Effortless Drayage with PortPro" 5/5 What do you like best about PortPro? I love how PortPro makes everything efficient and effortless. It's great to have everything I need as a dispatcher under one program. The appointment scheduling tool is my favorite feature; it gives me more time with my family on the weekends as I no longer spend hours scheduling appointments on Sundays for Mondays. Additionally, PortPro made things much easier than my past experiences with other TMS software. The initial setup was simple, thanks to Victor's amazing job setting us up for success. Review collected by and hosted on G2.com. What do you dislike about PortPro? We have partner carriers that we input their information into PortPro for billing purposes, having to close out each leg manually drags. If PortPro could implement a function where this can be done all in one shot it would make their system that much better. Review collected by and hosted on G2.com. What problems is PortPro solving and how is that benefiting you? PortPro makes everything efficient and effortless. I have everything I need as a dispatcher under one program. The appointment scheduling tool is my favorite feature, giving me more time with family by not spending hours scheduling appointments on Sundays for Mondays. Review collected by and hosted on G2.com. Show More Response from Toni Pisano of PortPro [Editedit](https://www.g2.com/survey_responses/portpro-review-12293624/official_response/edit) Thanks so much for your review, Jayson! It makes me so happy to hear that our appointment scheduling tool gives you more time with your family on the weekends. That was the exact reason why we started PortPro - to help operators gain some hours back in the day to focus on more important and meaningful things. I will also take a look at the suggestion you mentioned and reach out to you if any further clarification is needed. Validated ReviewerIncentivizedSource: Seller invite ![Ibrahim P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ibrahim P.") IP Ibrahim P. Analytics Manager Logistics and Supply Chain Small-Business (50 or fewer emp.) 12/16/2025 "User-Friendly Interface and Integrations, But Support and API functionalities Needs Improvement" 3.5/5 What do you like best about PortPro? I like the UI and the constant changes they are making to get the product in better shape. i also like the integrations with softwares like samsara and Quickbooks. the learning curve is also not steep and you can learn to use it pretty easily. Review collected by and hosted on G2.com. What do you dislike about PortPro? At times, certain features do not function as expected, and the resolution time for support tickets could be improved. they should also improve and update their api integration functionalities to update multiple bills at a time. make mass changes in expenses that are added to loads etc Review collected by and hosted on G2.com. What problems is PortPro solving and how is that benefiting you? Portpro is helping me take a wholistic view of my everyday operations. it also helps me in breaking down into the details of each load and how it tracks a load in each cycle of the load until it is completely paid out. Review collected by and hosted on G2.com. Show More Response from Toni Pisano of PortPro [Editedit](https://www.g2.com/survey_responses/portpro-review-12102175/official_response/edit) Hi Ibrahim! We're glad to hear that you find our user interface and integrations to be user-friendly and beneficial for your operations and appreciate your feedback on the areas that need improvement. We are constantly working to enhance our support and API functionalities to better serve our customers and will share your feedback with our product team. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Heather T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Heather T.") HT Heather T. 12/24/2025 "Great Visibility, Smooth Setup, and Excellent Support" 5/5 What do you like best about PortPro? I like PortPro because the visibility it offers is great, allowing us to plan weeks in advance. The reports are easy to use and really help us plan accordingly, both for ourselves and for customers. The customer support is excellent, quickly answering any issues or questions we have when learning the new system. The web-based nature and tracking ability were key reasons for switching to PortPro from Profit Tools. The initial setup was really smooth, as we went live just 4 weeks after our first meeting. Review collected by and hosted on G2.com. What do you dislike about PortPro? The road moves are a bit of a challenge. Would like to see trailers added as an option on the support moves and the ability to turn on location tracking for those as well. Review collected by and hosted on G2.com. What problems is PortPro solving and how is that benefiting you? PortPro helps track vessels, make port appointments, and provides visibility to plan weeks ahead. Running reports is straightforward, aiding planning. Customer support is excellent, resolving system questions quickly. Review collected by and hosted on G2.com. Show More Response from Toni Pisano of PortPro [Editedit](https://www.g2.com/survey_responses/portpro-review-12138009/official_response/edit) Thanks for your review, Heather! I will share your suggestion on the road moves with our product team. Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Logistics and Supply Chain](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Logistics and Supply Chain") UL Verified User in Logistics and Supply Chain Mid-Market (51-1000 emp.) 6/17/2026 "Simple, Straightforward, and Easy to Learn" 4/5 What do you like best about PortPro? It’s simple and straightforward to use, and I found it easy to learn. Review collected by and hosted on G2.com. What do you dislike about PortPro? They changed some features in an update, which made the process a bit less efficient, but I haven’t had any major problems overall. Review collected by and hosted on G2.com. What problems is PortPro solving and how is that benefiting you? My job is so much easier now that I can communicate that a container is loaded with just the click of a button. Review collected by and hosted on G2.com. Show More Response from Toni Pisano of PortPro [Editedit](https://www.g2.com/survey_responses/portpro-review-12970466/official_response/edit) Thank you for the review! Current UserValidated ReviewerIncentivizedSource: Seller invite ![Daniel V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel V.") DV Daniel V. Operations Specialist Small-Business (50 or fewer emp.) 2/25/2026 "Streamlines Drayage with User-Friendly Interface" 4/5 What do you like best about PortPro? I really appreciate how PortPro allows us to keep our drayage operations organized, dispatch drivers, and monitor operations effectively. We enjoy the user-friendly interface the most. I greatly value being able to filter through all our containers to find exactly what I'm looking for. I also love the AI integration with our Google spreadsheets. The initial setup of PortPro was very straightforward, and the team was very helpful to us. Review collected by and hosted on G2.com. What do you dislike about PortPro? What can be improved is the port tracking, as sometimes containers show available when they still have holds. Review collected by and hosted on G2.com. What problems is PortPro solving and how is that benefiting you? PortPro helps keep our drayage operations organized, allows us to dispatch drivers, and monitor operations. Review collected by and hosted on G2.com. Show More Response from Toni Pisano of PortPro [Editedit](https://www.g2.com/survey_responses/portpro-review-12403436/official_response/edit) Hi Daniel - it was so nice seeing you & spending time together at our LA Drive event last month! I'm happy to hear that PortPro's system has helped you operate more efficiently and that our AI enabled Google Spreadsheet integration has been a useful tool. Any specific issues you have experienced with our port tracking please send those to our support team support@portpro.io who will get those addressed. And if you need to ever escalate anything, you can always email me at toni@portpro.io. We are here to support you. Validated ReviewerIncentivizedSource: Seller invite ![Antonio P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Antonio P.") AP Antonio P. DATA ENTRY / CSR Small-Business (50 or fewer emp.) 12/16/2025 "Effortless Shipment Tracking and Reliable Updates with Port Pro" 4.5/5 What do you like best about PortPro? Port Pro excels at securing empty pick-up appointments at the terminal. Our clients can easily stay informed about all of their shipments, as automatic notifications are sent to keep them updated from the moment a pickup is scheduled at the terminal until the shipment is completed. I highly recommend this service. Review collected by and hosted on G2.com. What do you dislike about PortPro? I can't think of any reason to dislike PORT PRO. They consistently release new updates that keep improving the system. Review collected by and hosted on G2.com. What problems is PortPro solving and how is that benefiting you? The process of booking appointments at both the terminals and the warehouse has become much more streamlined, which makes dispatching drivers significantly easier. Review collected by and hosted on G2.com. Show More Response from Toni Pisano of PortPro [Editedit](https://www.g2.com/survey_responses/portpro-review-12099869/official_response/edit) Thank you for your positive feedback! We are committed to continuously improving our system to provide the best experience for our clients. Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about PortPro? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about PortPro ](https://www.g2.com/products/portpro/discussions/new) GU Guest User What is drayOS used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-drayos-used-for) [ View all Discussions ](https://www.g2.com/products/portpro/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 7 months ### Average Discount 12% [ View More Pricing Information ](https://www.g2.com/products/portpro/pricing) ##### ##### PortPro Features Analytics Performance Driver performance Actionable insights Fleet Optimization Load Optimization Route Planning Carrier Selection Visibility Notifications ETAs In Transit Transportation Modes Yard Management Freight Invoice [ View More Features ](https://www.g2.com/products/portpro/features) ## Top-Rated Alternatives [ ![Descartes Aljex](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Descartes Aljex") Descartes Aljex 4.6/5(432) ](https://www.g2.com/products/descartes-aljex/reviews) [ ![project44](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "project44") project44 4.7/5(734) ](https://www.g2.com/products/project44/reviews) [ ![Samsara](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samsara") Samsara 4.5/5(4,973) ](https://www.g2.com/products/samsara/reviews) [ View All Alternatives ](https://www.g2.com/products/portpro/competitors/alternatives) ##### Categories on G2 [Fleet Management](https://www.g2.com/categories/fleet-management)[Trucking](https://www.g2.com/categories/trucking)[Transportation Management Systems (TMS)](https://www.g2.com/categories/transportation-management-systems-tms) ##### Explore More [Which managed IoT services vendors provide responsive customer support during critical production incidents?](https://www.g2.com/discussions/which-managed-iot-services-vendors-provide-responsive-customer-support-during-critical-production-incidents)[Which partner ecosystem software is the best for tracking partner-sourced and partner-influenced revenue so partnerships can actually prove their contribution to the business?](https://www.g2.com/discussions/which-partner-ecosystem-software-is-the-best-for-tracking-partner-sourced-and-partner-influenced-revenue-so-partnerships-can-actually-prove-their-contribution-to-the-business)[What platform provides detailed website performance analytics?](https://www.g2.com/discussions/what-platform-provides-detailed-website-performance-analytics) [What are the most trusted insurance suites by enterprise insurance companies based on user reviews?](https://www.g2.com/discussions/what-are-the-most-trusted-insurance-suites-by-enterprise-insurance-companies-based-on-user-reviews)[Best tools for managing multilingual knowledge bases](https://www.g2.com/discussions/best-tools-for-managing-multilingual-knowledge-bases)[Pros and Cons Details](https://www.g2.com/products/portpro/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)