System's very fast and agile

It's very easy on dispatch side and more user friendly in documentation side than our privious platform.

Customer Support is very helpful and easy to reach, we used to wait on the phone for minutes, and send emails repetedly. We never experienced anything like that since we switched.

We love automated save. We don't need to manually select save or use any button

There are many useful pages for all functions. Review collected by and hosted on G2.com.

There are too many functions and pages, some of them, we are not using actively. It's a part related to us and a part related to lack of knowledge on those specific areas.

We are not giving access to our customers since the ones that we have provided access with are not using them. But still we need to come up with fake inofrmation to set up new customers. Review collected by and hosted on G2.com.

I like how it is easy to dispatch a load to the driver app. I like how its a web app so i can use it from my phone. I like how I can filter loads by dropped at customer or yard or that I can see only the dispatched loads. The support team is great and very responsive. Review collected by and hosted on G2.com.

Chassis tracking still doesn't fully work and there is still no way to move a chassis independently which isn't the end of the world, but there is also no way to dismount a container off a chassis and then mount the same container on a new chassis which is something we do all the time. A company focused on drayage should have at least the most basic equipment tracking for the industry and drayOS just skipped some steps.

I also can't stand that on the load board I can search by customer name, but not the name of the consignee.

UPDATE 1/08/24: container dismounts have finally been added, but still no chassis tracking from load to load. Would love to see more customizability of documents. And would also love to see the consignee phone number as a field option. Review collected by and hosted on G2.com.

They are willing to listen to their customer and make the changes where needed to better serve their customer Review collected by and hosted on G2.com.

The reporting module is lacking and needs serious work with financal and operational reporting. Review collected by and hosted on G2.com.

It's very useful as when i enter D/Os i have all the information that i need automatically populating on the system, it gives me LFD, containers with problems, containers that are Overweight it flags with 3axle required. it makes our lifes easier. Review collected by and hosted on G2.com.

Some of our export bookings don't get tracked, but i believe that Port Pro is working day by day to make this software a better tool for all of us in the industry. Review collected by and hosted on G2.com.

Very simple. Very intuitive app which simplifies logistics a whole lot more. Everything is very organized and easy for both dispatchers and truckers. Best in the game. Review collected by and hosted on G2.com.

There really isn't much to dislike about DrayOS. Just simple bugs that are very common around other apps, and either way, the staff fixes these problems anyways. Review collected by and hosted on G2.com.

I like how the system is integrated with the ports and is able to pull valuable information and inputs into the system. I also like the fact if I need assistance right away they have a wonderful chat bubble inside the system which connects us to support. The system is user-friendly and we use it every day and all day. It's an awesome product to invest in for your drayage business. Review collected by and hosted on G2.com.

It's not integrated with our factoring company (wink wink) Review collected by and hosted on G2.com.

I like How user friendly it is and easy to navigate through the system. When reviewing staff's work it is easy to look up and find the history of the container. Review collected by and hosted on G2.com.

The least I found I disliked was driver pay would not always populate after a move was completed under a specific driver. I feel it would be a system glitch that is making this occur. Review collected by and hosted on G2.com.

I like the modern feel and accessibility of everything in drayOS. I think that the product is fresh and exciting and easy for people to understand how to use. It seems much better than some of the older software geared toward TL shipments and not intermodal. Review collected by and hosted on G2.com.

I think that the financial aspect of drayOS could be built out to be way more robust. I think there are many small tweaks that need to be made, but I feel as though the PortPro team is welcoming to feedback and is willing to consider making the suggested changes that are given to them to improve the product. Review collected by and hosted on G2.com.

Very geared towards local port drayage, does everything we need to it do form imput work orders, track loads thruought delivery process, stores soft copy paperwork, invoices and keeps track of aging. Review collected by and hosted on G2.com.

Non that i can think of. It does what we need it to from a trucking standpoint. Review collected by and hosted on G2.com.

Being able to track and monitor our fleet. Review collected by and hosted on G2.com.

I feel everything is quite helpful. The only change would be to integrate the east coast as well. Review collected by and hosted on G2.com.