Ease of use, i.e. click, drag & drop format. To date, the interaction with Port Pro has been very proactive and supportive Review collected by and hosted on G2.com.
So far, noting has been seen to dislike. Review collected by and hosted on G2.com.
Ease of use, i.e. click, drag & drop format. To date, the interaction with Port Pro has been very proactive and supportive Review collected by and hosted on G2.com.
So far, noting has been seen to dislike. Review collected by and hosted on G2.com.

Tracking, planning, invoicing, it does it all with ease and will help you fight off old detention/demurrage fees with historical port records. Review collected by and hosted on G2.com.
Pretty solid product start to finish. Could use more robust roll up reports and more AP functionality. Review collected by and hosted on G2.com.
Doug - Thank you for the thoughtful review. We actually have improvements to our reporting on the product road map. I'll share your other feedback with our product team.

All the integrations that help you be more agile and effective with each order Review collected by and hosted on G2.com.
For now the system works perfectly for our company. Review collected by and hosted on G2.com.
Thank you so much for the feedback and review!!!

The system is very user friendly, integrates with other systems seamesly, the customer portal is awesome, all customers prise the features and easy of access to documentation, invoices and costs. Customer support is really good, we can get someone on the phone, chat or email to help us out when we need something. No implementation is always perfect, however we wee able to adapt and overcome the found issues within a couple of days. We do about 1500 trips a week with 130 drivers, we have not experienced any lag or delay, driver app works good too, no complaint from their side. Review collected by and hosted on G2.com.
This is a reccomendation rather than a "dislike".... During the onboarding process we think they should send someone to be onsite at lease a few days to learn the operations of the company so they can focus the traininig on how to use the software accordingly. Review collected by and hosted on G2.com.
Thank you so much for the review & recommendation, Luis! We value our partnership & look forward to continue building together.

Its system is very intuitive and you can learn every day simply by using it. You can manage your deliveries, generate reports and payments. And if I don't know how to search for something on portpro, Portpro CSR always helps me (thanks Kira!). Review collected by and hosted on G2.com.
Some features don't work properly, but nothing that directly affects our operations. Review collected by and hosted on G2.com.
Thanks for your feedback, Rafael! We appreciate you and glad to hear the system saves you & your team time to focus on other areas of your business.

Talon Logistics Inc., came from a Legacy TMS provider and worked with them for over a decade. At the time, there wasn't reliable TMS systems out there. The system worked, but wasn't innovated to be align to today's technology and we never felt valued as a customer with our feedbacks. This is the reason why we went with PortPro. Not only is their technology is edge cutting, but they are always willing to innovate to make their system better. They take our feedbacks seriously and tailor to our needs. In addition, they come up with new solutions that benefits the user to make it easy to use. Implementation was simple and intregration was as well. I love the customer support they provide. PortPro is a crucial piece to our success and selling point to provide value add to our customers. Love working with a partner that aligns with our vision and more importantly the culture they have as well with their organizations and to their customers. Review collected by and hosted on G2.com.
At this time, I have no dislikes. They continue to surprise me with their new updates and continue to provide the best services. Review collected by and hosted on G2.com.
Thanks for your review, Manny, and thank you for being such a pleasure to work with. We sincerely appreciate our partnership!
best thing i like which helps me do my job 10 time faster and more efficient is the auto rating for the customs and the auto rating for the driver pay as well Review collected by and hosted on G2.com.
nothing specific, we do have bugs from time to time but portpro gets them resolved quickly . Review collected by and hosted on G2.com.
Thank you so much for your review & glad to hear you're having a great experience with your CSM, Terrell!

Quality of service and simplicity of system usage. Review collected by and hosted on G2.com.
Automatic appointments are great but it cannot dual. Review collected by and hosted on G2.com.

container availability check at terminals , access to the customers to avoid delays and tracking our containers Review collected by and hosted on G2.com.
dislike , i have noting but good things to say about PortPro Review collected by and hosted on G2.com.
Thank you Franklin. We appreciate your partnership and loyalty more than you know!
I love portpro because it is user friendly. Most items are just drag and drop. You dont have the hassle of entering and updating status events. Review collected by and hosted on G2.com.
I cannot say that port Pro has a downside but the Driver pay rates is a bit complicated to set up. Maybe if there was a more sinpler way it would help. Review collected by and hosted on G2.com.
Thanks for your review, Daniel! We actually have an enhanced version of driver pay rates setup rolling out to all of our customers next weekend. The new driver pay rates setup is similar to the new customer rates overhaul we did a couple months ago - much more flexible and dynamic. Can't wait to get your feedback on it! Thanks again.