Verified User in Transportation/Trucking/Railroad
UT
Verified User in Transportation/Trucking/Railroad
Small-Business (50 or fewer emp.)
"Very User-Friendly and Fun to Use"
5/5
What do you like best about PortPro?

Very user friendly, easy to navigate, makes working fun and efficeint. Review collected by and hosted on G2.com.

What do you dislike about PortPro?

i dont like the new update with my saved views in the top left corner instead of how it was before Review collected by and hosted on G2.com.

Response from Toni Pisano of PortPro

Thanks for sharing your feedback!

Verified User
G
Verified User
"Perfect Fit for Drayage Business with Stellar Support"
5/5
What do you like best about PortPro?

I find PortPro to be the perfect fit for our drayage business as it addresses the main challenges we face daily. It centralizes tracking containers, chassis, appointments, driver dispatch, empty returns, and all port and rail updates in one location. This integration significantly reduces the need for calls and messages, ensuring that our dispatch operations remain tight and providing clear visibility on every move. I absolutely love their customer service; they respond quickly, resolve issues immediately, and genuinely listen to feedback. PortPro is also simple to use and reliable, maintaining our dispatch organization without unnecessary steps, making our workflow more efficient. Review collected by and hosted on G2.com.

What do you dislike about PortPro?

Honestly, nothing major. It works the way we need. Review collected by and hosted on G2.com.

Phillip P.
PP
Phillip P.
Sr Manager
Small-Business (50 or fewer emp.)
"PortPro Delivers a Friendly, Effortless User Experience"
5/5
What do you like best about PortPro?

PortPro offers a very friendly user experience, and it feels easy to use. Review collected by and hosted on G2.com.

What do you dislike about PortPro?

So far, I haven’t found anything I dislike about the platform. Review collected by and hosted on G2.com.

Response from Toni Pisano of PortPro

Thanks so much for your feedback, Phillip! So happy to hear you are having a great experience.

Bret G.
BG
Bret G.
Director of Intermodal
Small-Business (50 or fewer emp.)
"Portpro Keeps Delivery Scheduling Organized and Operations Running Smoothly"
4.5/5
What do you like best about PortPro?

The Portpro platform helps my team organize and forecast our delivery schedules, which keeps our business running smoothly and operations flowing. Review collected by and hosted on G2.com.

What do you dislike about PortPro?

Trying to keep up with the vast options Portpro provides that simply your day to day business. Review collected by and hosted on G2.com.

Response from Toni Pisano of PortPro

Thanks for your review, Bret!

Dan B.
DB
Dan B.
Pricing Manager
Small-Business (50 or fewer emp.)
"Powerful Reporting, Analysis, and AI in PortPro"
4.5/5
What do you like best about PortPro?

The reporting and Analysis capabilities through PortPro. Also the AI. Review collected by and hosted on G2.com.

What do you dislike about PortPro?

Wish it was more OTR Friendly. Keep in mind we are just beginning with PortPro Review collected by and hosted on G2.com.

Response from Toni Pisano of PortPro

Hey Dan! Welcome to PortPro! I'm glad to hear that you're enjoying the reporting and AI capabilities. We appreciate your feedback about making it more OTR friendly and will take that into consideration for future updates.

Xavier D.
XD
Xavier D.
Logistics Coordinator // Accounts Representative
Small-Business (50 or fewer emp.)
"Logistics Coordinator // Accounts Representative"
4.5/5
What do you like best about PortPro?

PortPro is a software where assistance is essentially immediate. I really enjoy how they check up on you with various emails, phone calls and live chats. Review collected by and hosted on G2.com.

What do you dislike about PortPro?

Our company was accustomed to some features that were helpful with our old software provider. We lost some of those features PortPro isn't willing or ready or able to duplicate. We did gain new features we never had so it somewhat balances out. Review collected by and hosted on G2.com.

Ben H.
BH
Ben H.
Vice President of Operations
Mid-Market (51-1000 emp.)
"Effortless Ticket Retrieval and Smart AI Order Entry"
4.5/5
What do you like best about PortPro?

The two major upsides for Port Pro for us has been the automatic retrieval of the J1 gate tickets and the AI order entry. Review collected by and hosted on G2.com.

What do you dislike about PortPro?

We have not experienced any downsides as of yet. We are having some issues with integrations with the CSX, but am confident they will be fixed. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
AT
Verified User in Transportation/Trucking/Railroad
Small-Business (50 or fewer emp.)
"User-Friendly Platform with Outstanding Support"
4.5/5
What do you like best about PortPro?

It is very user friendly. The customer rep we work with is amazing and answers questions very quickly. There are a ton of features and things to add to make everyday work easier. Review collected by and hosted on G2.com.

What do you dislike about PortPro?

I dislike that sometimes things are working perfect and then the next day somehow it breaks or stops working. Review collected by and hosted on G2.com.

JD
Jon D.
Business Devloper
Small-Business (50 or fewer emp.)
"PortPro is the leading drayage TMS platform in all the industry"
5/5
What do you like best about PortPro?

Container management blows every other platform out of the water. We are able to view our entire container board and track shipments and dispatch efficiently. Review collected by and hosted on G2.com.

What do you dislike about PortPro?

There are still a few things in development that limit our complete transition. We have to use two driver apps to maintain our fleet, that is Samsara and PortPro. The integration has not been seamless and seem to be still under development. This is possibly the biggest hang up that causes many issues like getting documents from the drivers in a timely manor, or proper time tracking between routes. Review collected by and hosted on G2.com.

Miguel J.
MJ
Miguel J.
Chief Financial Officer
Small-Business (50 or fewer emp.)
"Modern, User-Friendly App That Reduces Paperwork, But Tracking Needs Improvement"
4.5/5
What do you like best about PortPro?

Very modern user interface. Easy to learn. The mobile app eliminates the use of paper. Very flexible customer pricing considering location, status, and any variable. Very easy payroll and invoicing. Review collected by and hosted on G2.com.

What do you dislike about PortPro?

Even though it integrates with ELD like samsara, the real-time tracking still not so reliable because it depends on driver perfect input. Review collected by and hosted on G2.com.