--- title: PortPro Reviews meta_title: 'PortPro Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 61 reviews by the users' company size, role or industry to find out how PortPro works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 61 scale: '5' date_modified: '2026-07-24' parent_category: name: Distribution url: https://www.g2.com/categories/distribution --- # PortPro Reviews **Vendor:** PortPro Technologies **Category:** [Transportation Management Systems (TMS)](https://www.g2.com/categories/transportation-management-systems-tms) **Average Rating:** 4.7/5.0 **Total Reviews:** 61 ## About PortPro PortPro is a TMS for container trucking and drayage fleets. It helps owners run tighter operations from order to cash in one system. Our core TMS manages operations, while PortPro AI executes on your behalf via two digital teammates: Jerry and Helen. Jerry, the AI Dispatcher, plans loads and flags conflicts before they hit the road. Helen, the AI Biller, assembles charges and prepares invoices from actual move data. With orders, dispatch, drivers, customers, and billing in one place, you get control of margins without extra headcount. ## PortPro Pros & Cons **What users like:** - Users love the **effortless efficiency** of PortPro, making dispatching and scheduling a breeze with its user-friendly design. (12 reviews) - Users praise the **prompt and proactive customer support** from PortPro, ensuring effective communication and assistance. (9 reviews) - Users love PortPro for its **efficiency improvement** , streamlining dispatch tasks and significantly saving time on scheduling. (8 reviews) - Users value the **user-friendly interface** of PortPro, enhancing efficiency and satisfaction across all departments. (8 reviews) - Users appreciate the **efficiency and integration** of PortPro, enhancing dispatcher productivity and family time significantly. (6 reviews) - Centralization (4 reviews) - Users value the **customization options** in PortPro, appreciating the company’s responsiveness to their specific needs and feedback. (4 reviews) - Users commend PortPro for its **high efficiency** , streamlining operations and significantly enhancing productivity in drayage business. (4 reviews) - Installation Ease (4 reviews) - Users commend the **seamless integrations** of PortPro, which enhance operational efficiency and centralizes team processes effectively. (4 reviews) **What users dislike:** - Users report **inaccurate tracking** with PortPro, leading to confusion over container availability and unreliable updates. (3 reviews) - Users face significant **integration issues** with PortPro, affecting operational efficiency and complicating fleet management. (3 reviews) - Users experience **technical issues** with features malfunctioning and slow resolution times affecting business operations. (3 reviews) - Users experience **driver issues** with PortPro, particularly with unreliable tracking and the need for multiple driver apps. (2 reviews) - Users note **limited features** in PortPro, missing familiar functionalities from previous software and experiencing support delays. (2 reviews) - Missing Features (2 reviews) - Users find the **client portal confusing** and cumbersome, particularly for those lacking experience with domain technology. (2 reviews) - Users find **poor usability** problematic, with confusion stemming from cumbersome sections and lack of customer portal access. (2 reviews) - Users report **shipment issues** due to driver pay discrepancies and inaccurate Port updates, affecting efficiency and document handling. (2 reviews) - Users experience occasional **software bugs** that disrupt functionality, though resolutions are typically handled swiftly by support. (2 reviews) ## PortPro Reviews ### 1. excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Judy P. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2023 **What do you like best about PortPro?** easy access to portal, data entry easy, processing port APTS for empty return is a SNAP **What do you dislike about PortPro?** I dont know how to use multiple stops ? - we need assistance in this area **What problems is PortPro solving and how is that benefiting you?** dynamic driver pay is an easy process ### 2. It has helped me streamline all of my port operations. **Rating:** 5.0/5.0 stars **Reviewed by:** Courtney B. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2023 **What do you like best about PortPro?** It takes me 2 min to invoice ansd it connects with the port to help keep track of container returns and pick ups. **What do you dislike about PortPro?** I love everything about it. If i had to change anything it would be more features for other modes of transporations. **What problems is PortPro solving and how is that benefiting you?** No missing locations of containers ### 3. Dray OS has made working as a dispatcher in the L.A. County area a lot easier. **Rating:** 5.0/5.0 stars **Reviewed by:** Carlos M. | Safety coordinator/ Compliance officer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2023 **What do you like best about PortPro?** The information that is automated at your fingertips is very convenient and helpful. It has made dispatching and working in the industry very easy. **What do you dislike about PortPro?** I have luckily not come across anything that I do not like so far. If I do, I wil be sure to let you know. **What problems is PortPro solving and how is that benefiting you?** Dray OS makes life as a dispatcher easier and convenient. So many different options and tools are at our disposal. ### 4. Execellent **Rating:** 5.0/5.0 stars **Reviewed by:** Gio M. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2023 **What do you like best about PortPro?** I like the track and tracing features, and that its super user friendly. **What do you dislike about PortPro?** Reporting should be easier to download or generate **What problems is PortPro solving and how is that benefiting you?** Making it easier to manage the work load. ### 5. Excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Miguel V. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2023 **What do you like best about PortPro?** EASY ACCESS STREET TURN MAKES IT EASY APPPOINMENT for port **What do you dislike about PortPro?** USE MULTIPLE STOPS MANIFEST AUTOMATED IS NOT WORKING **What problems is PortPro solving and how is that benefiting you?** AUTOMATED DYNAMIC PAYMENT IS HELPING WITH MANIFEST ### 6. Review of PortPro **Rating:** 5.0/5.0 stars **Reviewed by:** John R. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2023 **What do you like best about PortPro?** Usig this program makes dispatching and billing so much easier and communiting with the drivers and them upoading all the back up paperwork! **What do you dislike about PortPro?** That we can not pay drivers per mile it is a set amount. **What problems is PortPro solving and how is that benefiting you?** Making sure all our paperwork for each move is in one place for billing purposes. ### 7. PORTPRO REVIEW **Rating:** 5.0/5.0 stars **Reviewed by:** Keren L. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2023 **What do you like best about PortPro?** How easy it is to navigate throught the system. Billing gets done so fast with PortPro. **What do you dislike about PortPro?** Sometimes driver pay does not work, makes paying drivers a lil longer. **What problems is PortPro solving and how is that benefiting you?** Currently helping me with invoices. ### 8. Used Port Pro since 2020. Terminal Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2023 **What do you like best about PortPro?** Automatic tracing. Entering container size type and steamship line. Per diem fighter and empty equipment snap shots. Driver app is very user friendly, makes makes it easy to train drivers. **What do you dislike about PortPro?** I would have liked more on site training during on boarding process. **What problems is PortPro solving and how is that benefiting you?** Per diem #1 the visibility. And the dispute functionality is amazing. ### 9. User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2023 **What do you like best about PortPro?** I like how easy jr is to learn! I also like the live updates **What do you dislike about PortPro?** I didn't like that every time you close your web it resets back to regular settings. **What problems is PortPro solving and how is that benefiting you?** Easy to keep customers updated ### 10. Port Pro **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2023 **What do you like best about PortPro?** Fast and efficient and constantly improving and coming up with helpful updates. **What do you dislike about PortPro?** The Driver Pay does not always populate. **What problems is PortPro solving and how is that benefiting you?** Helps with efficiency in billing. ### 11. It has been great **Rating:** 5.0/5.0 stars **Reviewed by:** Franklin R. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 29, 2020 **What do you like best about PortPro?** How practical and easy to follow the portal is **What do you dislike about PortPro?** If there is anything that we have disliked it has been resolved. **What problems is PortPro solving and how is that benefiting you?** reduction of demurrage and per diem charges ## PortPro Discussions - [What is drayOS used for?](https://www.g2.com/discussions/what-is-drayos-used-for) - [View PortPro pricing details and edition comparison](https://www.g2.com/products/portpro/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-01+19%3A21%3A56+-0500&secure%5Bsession_id%5D=b528fb7c-9799-4819-a26e-0974c5f20e6e&secure%5Btoken%5D=3d0bd51129418c78f2d371bd9a371638c25aefb7d780ea490f9264aaa7d87977&format=llm_user) ## PortPro Integrations - [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Samsara](https://www.g2.com/products/samsara/reviews) ## PortPro Features **Vehicle Management** - Inventory - Fuel Management - Maintenance - Vehicle Tracking **Records Management** - Dispatch records - Truck maintenance records - Driver pay records - Mileage reports - IFTA reports - Fuel management reports - Driver analytics **Fleet Optimization** - Load Optimization - Route Planning - Carrier Selection - Tracking **ELD Compliance** - Hours Logged - Preventive Maintenance - DVIR - Offline Access **Driver Management ** - Onboarding - Safety - Driver Tracking - Driver Behavior **Deliveries** - ETAs - Proof of delivery - Route Optimization **Accounting** - Invoicing - Payroll - Accounts Receivable/Accounts Payable **Visibility** - Notifications - ETAs - In Transit **Order Management** - Order processing - LTL orders **Transportation** - Modes - Yard Management - Freight Invoice - Planning **Analytics** - Vehicle Performance - Driver Performance - Costs **Routing and Dispatch** - Truck routing - Load planning & dispatch - Load tracking **Integrations** - Warehouse management systems - ERP Systems - Accounting **Analytics** - Performance - Driver performance - Actionable insights **Agentic AI - Fleet Management** - Proactive Assistance - Decision Making - Multi-step Planning - Collision Detection - Natural Language Interaction - Facial Recognition **Agentic AI - Trucking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Generative AI - Fleet Management** - Text Summarization ## Top PortPro Alternatives - [Descartes Aljex](https://www.g2.com/products/descartes-aljex/reviews) - 4.6/5.0 (423 reviews) - [project44](https://www.g2.com/products/project44/reviews) - 4.7/5.0 (708 reviews) - [Samsara](https://www.g2.com/products/samsara/reviews) - 4.5/5.0 (4,875 reviews)