Love doing business with this company. Been doing business now for over 12 years! Great customer support and great products. 5 Stars Review collected by and hosted on G2.com.
Nothing, great company. Love doing business with them. Review collected by and hosted on G2.com.
Portalguard is fully featured, has robust options, and integrates well with our AD environment. MFA for selected user groups is wonderful as is the time savings for the help desk due to self service password reset. We like the MFA options (3rd party email, SMS, auth apps, etc) and ability for users to customize their options/experience. Additionally, their support team has been exceptional to work with! Review collected by and hosted on G2.com.
Setup was slightly cumbersome due to all the options. However, the ability to customize it just like we'd like far outweighs the setup. Review collected by and hosted on G2.com.
Two of the biggest pros are ease of use and helpful staff Review collected by and hosted on G2.com.
Initial set up of SSO can be challenging, but staff are helpful to answer questions Review collected by and hosted on G2.com.
When it is Finally Configured to where it works, the Product works Well. Review collected by and hosted on G2.com.
The configuration is tricky and when you have less than desirable support, it make for a bad product. Review collected by and hosted on G2.com.
Thank you for your review, and we believe candid customer feedback is critical to our success. I'm sorry to hear you had a challenging experience with configuring our product. We are glad to hear that PortalGuard is working well; however, we apologize that our customer support did not match your expectations. This is on us. Our mission is to provide enterprise-grade IAM solutions to improve our customer's security posture and streamline the end-user experience. If possible, we would appreciate the opportunity to connect and discuss additional details to understand how we can improve. Please get in touch with us at marketing@bio-key.com
How easy it was to setup in a complicated Domino environment using IBM Notes with Windows AD. Review collected by and hosted on G2.com.
There was nothing really to dislike - the product did exactly what it advertises and support was good. Review collected by and hosted on G2.com.
Easy to setup with helpful and knowledgeable tech support. 2FA worked with Google and Authy out of the box Review collected by and hosted on G2.com.
We got it mainly for SSO and the 2FA. I wasn't expecting the one stop shop menu of all our systems to be so useful. Review collected by and hosted on G2.com.
I like its ease of use for the students that use it. Review collected by and hosted on G2.com.
The only thing that has been challenging is setting up SSO for certain applications Review collected by and hosted on G2.com.
Easy to use, user-friendly reset, good user exxperience Review collected by and hosted on G2.com.
The cost involved, use of a Bio-Key/ biometrics Review collected by and hosted on G2.com.
PortalGuard is easy to configure and use. Their support is easy to work with and very responsive. Review collected by and hosted on G2.com.
We haven't found anything in PortalGuard to dislike. Review collected by and hosted on G2.com.