Verified User in Higher Education
AH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Solid product, good support"
4/5
What do you like best about PortalGuard?

While PortalGuard's staff appears to be small, they are very responsive to questions. They also do a good job up front with getting initial configurations set up, they walk you through the process well.

The product has 3 main components - Self-Service Password Reset, Single Sign-On, and Multifactor Authentication. It does all three well, without issues. Review collected by and hosted on G2.com.

What do you dislike about PortalGuard?

The Administrative UI is rather clunky, and I would like to see more granularity of control of MFA session length and other attributes like that. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Basic, but good, product"
4/5
What do you like best about PortalGuard?

The software does what it says it will. PortalGuard has a lot of the features you can find in more premium products. Setup is easy, and you can make changes on the fly (as needed). Their support is reactive and local. Review collected by and hosted on G2.com.

What do you dislike about PortalGuard?

If you want to change the layout or web UI, you either need to know their code or to setup a service call. There is not a way to do it within the UI itself. If you want to create custom reports, you have to manually edit XML files. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"PortalGuard Review"
4/5
What do you like best about PortalGuard?

One portal to view all apps rather than sign in at each app. Review collected by and hosted on G2.com.

What do you dislike about PortalGuard?

Unable to logout and relogin. It keeps me login and need to open a different browser. Review collected by and hosted on G2.com.

Hsiawen H.
HH
Hsiawen H.
Executive Director of Infrastructure and Security
Enterprise (> 1000 emp.)
"Easy to use/administer product for our enterprise"
5/5
What do you like best about PortalGuard?

Portalguard has been an excellent, comprehensive and most importantly versatile solution that has allowed us to quickly and ALMOST painlessly roll SSO out to over 20k users. Review collected by and hosted on G2.com.

What do you dislike about PortalGuard?

The product can be a little too simplistic. Which in most respects is a net positive. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Versatile, secure, flexible, and excellent Identity Solution!"
5/5
What do you like best about PortalGuard?

The best thing I like about PortalGuard is the excellent Support Team. They are quick to respond and very helpful and knowledgeable. Review collected by and hosted on G2.com.

What do you dislike about PortalGuard?

Very few apps are not compatible based. I would also like to see a more user-friendly interface for configuring ProtalGuard, including recommendations, tips, or links to typical applications and how to integrate them. The Configuration UI may be improved to have a more intuitive, helpful, and organized to help find settings and the proper configurations. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Great product but a bit privative customization options are holding it back."
2.5/5
What do you like best about PortalGuard?

I like the ease of adding products to the system for SSO. Review collected by and hosted on G2.com.

What do you dislike about PortalGuard?

I'm not too fond of the branding options. Having to modify HTML, ASPX, CSS and INC files, feels a bit outdated. I feel like this should be a part of the administrative interface. Adding custom themes should be more intuitive. I would like to see a theming system similar to Wordpress. Review collected by and hosted on G2.com.

MM
Matt M.
Director of IT
Enterprise (> 1000 emp.)
"Excellent results at a great price."
5/5
What do you like best about PortalGuard?

PortalGuard is easy to use. Setup is pretty simple when adding new products. Most functionality including MFA is included in the very reasonable price from my experience. Support is also very good and responsive although we rarely have to use them. It is a very stable platform and very reliable. Review collected by and hosted on G2.com.

What do you dislike about PortalGuard?

I have not had any issues with PortalGuard. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Great feature set and always improving. Support is outstanding and listens to clients."
4.5/5
What do you like best about PortalGuard?

Working with the support staff who are always willing to assist with any issue, even if they can't resolve the issue immediately. Review collected by and hosted on G2.com.

What do you dislike about PortalGuard?

There are a few things that I would like to see improved in the offerings, but we are working together on solutions that suit our needs. Review collected by and hosted on G2.com.

Rick S.
RS
Rick S.
Executive Director, Technology / Chief Information Systems Officer
Enterprise (> 1000 emp.)
"PortalGuard meets our needs"
4.5/5
What do you like best about PortalGuard?

Their support staff has been exceptionally responsive and open to addressing our needs. Review collected by and hosted on G2.com.

What do you dislike about PortalGuard?

It lacks a fully functional provisioning tool/service Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Great product and excellent support"
5/5
What do you like best about PortalGuard?

The product stability and feature set are excellent. Review collected by and hosted on G2.com.

What do you dislike about PortalGuard?

I can't think of any downside to using PortalGuard. Review collected by and hosted on G2.com.