We've been very impressed and grateful we implemented PortalGuard. Their SSPR and SSO has greatly improved our users experience. Being a higher education institution, there are quite a few exceptions and modifications. PortalGuard flexible and customizable enough to meet those. There support is outstanding. It's a very favorable experience and some of the best support we have from any of our vendors. Review collected by and hosted on G2.com.

We've been using PortalGuard for about two years now and am yet to come across any flaws or weaknesses.

Minor feature requests would b...

- More SSO-based reports out of the box.

- More customization in the report types and creating of them. Review collected by and hosted on G2.com.

So far, the customization available via PortalGuard has been unmatched when compared to other options. Flexibilty of the system is a huge benefit for our enterprise of 850+ employees who would prefer not to have a single MFA method forced upon them. User acceptance is key. Review collected by and hosted on G2.com.

I chose PortalGuard for the flexibility of MFA methods, the cost, and the customization options. So far, I haven't found a "dislike." The 60-day timeline is a bit more agressive for my small IT department, but they are accommodating with our slight delays, so that's not much of a dislike really. Review collected by and hosted on G2.com.

Portal Guard works consistently once configured and setup. Review collected by and hosted on G2.com.

The downside to PortalGuard is the need to contract with another company for the SMS side. This is expensive and cumbersome. There are also newer, more integrated and less expensive alternatives available on the market. Review collected by and hosted on G2.com.

Self Service Password reset and 2FA on server clients. Review collected by and hosted on G2.com.

They STILL have not worked out a solution for 2FA on a portable device that is not yet connected to the internet. Review collected by and hosted on G2.com.

It's a simple solution that does what we need it to do. It's not overly complex or involved, and it just works. Review collected by and hosted on G2.com.

Some of the management is done with applications on the server, it would be nice if those tasks could be done in the web interface. Review collected by and hosted on G2.com.

PortalGuard is a solid SSO platform with great support. We purchased it primarily for the password recovery tools and support for MFA. Review collected by and hosted on G2.com.

While their locally hosted solution gives the local administrators a lot of control, the cloud product does not yet provide those same features. Initially, nearly every change needs to be a support ticket. Support is very responsive and professional, but it wasn't clear to me during the sales process that we wouldn't have the same level of control as their locally hosted product provides. They have since added a cloud-based admin portal which allows us to do more of our own configuration. At this point, I think the one thing missing is a good admin guide or manual. All of their documentation still seems to be focused on their locally hosted product. Review collected by and hosted on G2.com.

Easy to use interface in Windows login screen Review collected by and hosted on G2.com.

US support contact hours only and we're based overseas. Review collected by and hosted on G2.com.

Simplicity on the front end for users. I like the new features in 6.5.x that allow users to customize their experience more. Review collected by and hosted on G2.com.

It is a bit complex to configure on the back end. MFA is also somewhat complex to configure if you have a diverse user base. There are almost too many options. Also, the helpdesk feature needs to be a bit more customizable or simplified with respect to helping users with MFA issues. Resetting all values blows out items that are not MFA related and causes us more issues. An option to reset MFA elements only would be helpful. Review collected by and hosted on G2.com.

PortalGuard works like a champ! I've been using it for about five years without any complaints. The login screen works perfectly with LastPass, and the load time and authentication are fast and accurate. I see no errors on login. The user experience is seamless and we no longer receive complaints from users as we did with our home-grown system. Review collected by and hosted on G2.com.

No downsides at all - this has been a great experience all around. Review collected by and hosted on G2.com.

QR codes are helpful for our younger students. Review collected by and hosted on G2.com.

I don't have any issues with Portalguard right now. Review collected by and hosted on G2.com.